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How to write a memo?
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J.IT04d049 M.Мэндээ
Content
 Introduction
 Audience and Purpose
 Format
 Parts of a Memo
 Sample Memo
 Tips
introduction
 What is a memo?
A memo is an internal document that is
generally short, focuses on a single topic,
reports information, makes a request, or
recommends action.
It follows specific forms, depending on the
organization.
Audience and Purpose
 Memos have a twofold purpose: they bring attention
to problems and they solve problems. They
accomplish their goals by informing the reader about
new information like policy changes, price increases,
or by persuading the reader to take an action, such
as attend a meeting, or change a current production
procedure. Regardless of the specific goal, memos
are most effective when they connect the purpose of
the writer with the interests and needs of the reader.
Audience and Purpose
 Choose the audience of the memo wisely. Ensure
that all of the people that the memo is addressed to
need to read the memo. If it is an issue involving only
one person, do not send the memo to the entire
office. Also, be certain that material is not too
sensitive to put in a memo; sometimes the best
forms of communication are face-to-face interaction
or a phone call. Memos are most effectively used
when sent to a small to moderate amount of people
to communicate company or job objectives.
Format
 The format of a memo follows the general guidelines
of business writing. A memo is usually a page or two
long, should be single spaced and left justified.
Instead of using indentations to show new
paragraphs, skip a line between sentences.
Business materials should be concise and easy to
read. Therefore it is beneficial to use headings and
lists to help the reader pinpoint certain information.
Format
 You can help your reader understand your memo
better by using headings for the summary and the
discussion segments that follow it. Write headings
that are short but that clarify the content of the
segment. For example, instead of using "Summary"
for your heading, try "New Advertising
Recommendations," which is much more specific.
The major headings you choose are the ones that
should be incorporated in your purpose-statement in
the opening paragraph.
Format
 For easy reading, put important points or details into lists rather
than paragraphs when possible. This will draw the readers'
attention to the section and help the audience remember the
information better. Using lists will help you be concise when
writing a memo.
The segments of the memo should be allocated in the following
manner:
Header: 1/8 of the memo
Opening, Context and Task: 1/4 of the memo
Summary, Discussion Segment: 1/2 of the memo
Closing Segment, Necessary Attachments: 1/8 of the memo
Parts of a Memo
 Heading Segment
The heading segment follows this general format:
TO: (readers' names and job titles)
FROM: (your name and job title)
DATE: (complete and current date)
SUBJECT: (what the memo is about, highlighted in
some way)
Parts of a Memo
 Make sure you address the reader by his or her
correct name and job title. You might call the
company president "Maxi" on the golf course or in an
informal note, but "Rita Maxwell, President" would be
more appropriate for a formal memo. Be specific and
concise in your subject line. For example, "Clothes"
as a subject line could mean anything from a dress
code update to a production issue. Instead use
something like, "Fall Clothes Line Promotion."
Parts of a Memo
 Opening segment.
State the purpose of the memo and identify
the purpose in three parts; the context of the
problem, the particular assignment, and the
purpose of the memo. Identify the exact
reason for writing the memo and make it
clear to the reader.
Parts of a Memo
 Task Segment
 One essential portion of a memo is the task statement where you
should describe what you are doing to help solve the problem. If the
action was requested, your task may be indicated by a sentence
opening like,
 "You asked that I look at...."
 If you want to explain your intentions, you might say,
 "To determine the best method of promoting the new fall line, I will...."
 Include only as much information as is needed by the decision-makers
in the context, but be convincing that a real problem exists. Do no
ramble on with insignificant details. If you are having trouble putting the
task into words, consider whether you have clarified the situation. You
may need to do more planning before you're ready to write your memo.
Make sure your purpose-statement forecast divides your subject into
the most important topics that the decision-maker needs.
Parts of a Memo
 Summary segment.
This segment should provide a brief
statement of important suggestions. This will
help the reader quickly understand the key
points of the memo. The summary can also
include links or references to sources that
you have used in your research on the issue.
Parts of a Memo
 Discussion segment.
In this segment, include all of the details that
support your ideas and recommendations for
solving the problem. You may also choose to
propose future problems that may arise and
discuss how your recommendations ensure
these problems will not occur (see tips).
Parts of a Memo
 Closing segment.
Close the memo with a friendly ending that
states what actions you want the reader to
take. Consider the ways that the reader can
benefit from the information in the memo and
how these changes will be advantageous.
Parts of a Memo
 Necessary Attachments
 Make sure you document your findings or provide
detailed information whenever necessary. You can
do this by attaching lists, graphs, tables, etc. at the
end of your memo. Be sure to refer to your
attachments in your memo and add a notation about
what is attached below your closing, like this:
 Attached: Focus Group Results, January- May 2007
Tips
 State the most important points first, then move on to the details.
 Be specific and brief in every heading so that the basic point of
your memo is apparent to the reader right away.
 Include only as much information as necessary for the reader;
 Feel free to include lists, charts, and graphs at the end of the
memo to help the reader better understand the topic. Make sure to
add a notation of how the attachments are relevant.
 The reader can understand the memo better if you use headings
for the different segments of the memo.
 Write short headings that clarify the content of each category. For
example, instead of stating "opening", write "Ant problem in the
office".
Tips
 Write short headings that clarify the content of each
category. For example, instead of stating "opening",
write "Ant problem in the office".
 Always address the reader by his or her correct
name; do not use nicknames.
 When constructing the heading, be sure to double
space between sections and align the text.
 Check for errors: If there is an error in a memo, it will
probably be in names, dates or numbers.
 Keep paragraphs short: Limit each paragraph to five
lines or less.

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Howtowriteamemo 090920105907-phpapp02

  • 1. How to write a memo? J.IT04d047 Х.Ариунболд J.IT04d049 M.Мэндээ
  • 2. Content  Introduction  Audience and Purpose  Format  Parts of a Memo  Sample Memo  Tips
  • 3. introduction  What is a memo? A memo is an internal document that is generally short, focuses on a single topic, reports information, makes a request, or recommends action. It follows specific forms, depending on the organization.
  • 4. Audience and Purpose  Memos have a twofold purpose: they bring attention to problems and they solve problems. They accomplish their goals by informing the reader about new information like policy changes, price increases, or by persuading the reader to take an action, such as attend a meeting, or change a current production procedure. Regardless of the specific goal, memos are most effective when they connect the purpose of the writer with the interests and needs of the reader.
  • 5. Audience and Purpose  Choose the audience of the memo wisely. Ensure that all of the people that the memo is addressed to need to read the memo. If it is an issue involving only one person, do not send the memo to the entire office. Also, be certain that material is not too sensitive to put in a memo; sometimes the best forms of communication are face-to-face interaction or a phone call. Memos are most effectively used when sent to a small to moderate amount of people to communicate company or job objectives.
  • 6. Format  The format of a memo follows the general guidelines of business writing. A memo is usually a page or two long, should be single spaced and left justified. Instead of using indentations to show new paragraphs, skip a line between sentences. Business materials should be concise and easy to read. Therefore it is beneficial to use headings and lists to help the reader pinpoint certain information.
  • 7. Format  You can help your reader understand your memo better by using headings for the summary and the discussion segments that follow it. Write headings that are short but that clarify the content of the segment. For example, instead of using "Summary" for your heading, try "New Advertising Recommendations," which is much more specific. The major headings you choose are the ones that should be incorporated in your purpose-statement in the opening paragraph.
  • 8. Format  For easy reading, put important points or details into lists rather than paragraphs when possible. This will draw the readers' attention to the section and help the audience remember the information better. Using lists will help you be concise when writing a memo. The segments of the memo should be allocated in the following manner: Header: 1/8 of the memo Opening, Context and Task: 1/4 of the memo Summary, Discussion Segment: 1/2 of the memo Closing Segment, Necessary Attachments: 1/8 of the memo
  • 9. Parts of a Memo  Heading Segment The heading segment follows this general format: TO: (readers' names and job titles) FROM: (your name and job title) DATE: (complete and current date) SUBJECT: (what the memo is about, highlighted in some way)
  • 10. Parts of a Memo  Make sure you address the reader by his or her correct name and job title. You might call the company president "Maxi" on the golf course or in an informal note, but "Rita Maxwell, President" would be more appropriate for a formal memo. Be specific and concise in your subject line. For example, "Clothes" as a subject line could mean anything from a dress code update to a production issue. Instead use something like, "Fall Clothes Line Promotion."
  • 11. Parts of a Memo  Opening segment. State the purpose of the memo and identify the purpose in three parts; the context of the problem, the particular assignment, and the purpose of the memo. Identify the exact reason for writing the memo and make it clear to the reader.
  • 12. Parts of a Memo  Task Segment  One essential portion of a memo is the task statement where you should describe what you are doing to help solve the problem. If the action was requested, your task may be indicated by a sentence opening like,  "You asked that I look at...."  If you want to explain your intentions, you might say,  "To determine the best method of promoting the new fall line, I will...."  Include only as much information as is needed by the decision-makers in the context, but be convincing that a real problem exists. Do no ramble on with insignificant details. If you are having trouble putting the task into words, consider whether you have clarified the situation. You may need to do more planning before you're ready to write your memo. Make sure your purpose-statement forecast divides your subject into the most important topics that the decision-maker needs.
  • 13. Parts of a Memo  Summary segment. This segment should provide a brief statement of important suggestions. This will help the reader quickly understand the key points of the memo. The summary can also include links or references to sources that you have used in your research on the issue.
  • 14. Parts of a Memo  Discussion segment. In this segment, include all of the details that support your ideas and recommendations for solving the problem. You may also choose to propose future problems that may arise and discuss how your recommendations ensure these problems will not occur (see tips).
  • 15. Parts of a Memo  Closing segment. Close the memo with a friendly ending that states what actions you want the reader to take. Consider the ways that the reader can benefit from the information in the memo and how these changes will be advantageous.
  • 16. Parts of a Memo  Necessary Attachments  Make sure you document your findings or provide detailed information whenever necessary. You can do this by attaching lists, graphs, tables, etc. at the end of your memo. Be sure to refer to your attachments in your memo and add a notation about what is attached below your closing, like this:  Attached: Focus Group Results, January- May 2007
  • 17. Tips  State the most important points first, then move on to the details.  Be specific and brief in every heading so that the basic point of your memo is apparent to the reader right away.  Include only as much information as necessary for the reader;  Feel free to include lists, charts, and graphs at the end of the memo to help the reader better understand the topic. Make sure to add a notation of how the attachments are relevant.  The reader can understand the memo better if you use headings for the different segments of the memo.  Write short headings that clarify the content of each category. For example, instead of stating "opening", write "Ant problem in the office".
  • 18. Tips  Write short headings that clarify the content of each category. For example, instead of stating "opening", write "Ant problem in the office".  Always address the reader by his or her correct name; do not use nicknames.  When constructing the heading, be sure to double space between sections and align the text.  Check for errors: If there is an error in a memo, it will probably be in names, dates or numbers.  Keep paragraphs short: Limit each paragraph to five lines or less.