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Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
17 YEARS ONLINE MARKETING
94
Connector.ie © 2015 All Rights Reserved
SAMPLE CLIENTS
Connector.ie © 2015 All Rights Reserved
MY AGENDA TODAY IN RED
✓ Business Strategy
✓ Vaue Proposition
✓ Marketing Plan
✓ Messaging Matrix
✓ Branding & Identity
✓ Mobile Website
✓ Search Engine Marketing
✓ Digital Media Planning
Connector.ie © 2015 All Rights Reserved
FOLLOW THE AUDIENCE
Online Activity Today
Google now processes over 3.5 billion
searches per day worldwide.
Facebook - 1.3 billion users
LinkedIn – 350m users
Instagram - 300m users
Twitter - 270 million users
Online Activity Forecast
	
  2 Oct 2014 - By Mary Catherine Wellons
Digital to Represent 36% of All U.S.
Ad Spending by 2019
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
CAMPAIGN CALENDAR
Connector.ie © 2015 All Rights Reserved
Influencers Online
Endorsements
Mobile AdvertisingRTB
Display Advertising Social Marketing Search Engine Marketing
Video AdsRemarketing
Programmatic
Buying
Display Advertising Social Marketing
Search Engine
Marketing
RTB
Influencers Online
Endorsements
Mobile Advertising
Programmatic
Buying
Remarketing Video Ads
ONLINE AD OPTIONS
Connector.ie © 2015 All Rights Reserved
Online advertising is a form of marketing and
advertising which uses the Internet to deliver
promotional marketing messages to consumers.
It includes email marketing, search engine
marketing (SEM), social media marketing, many
types of display advertising (including web
banner advertising), and mobile advertising.
Source Wikipedia
ONLINE ADVERTISING?
Connector.ie © 2015 All Rights Reserved
https://www.thinkwithgoogle.com
THE BUYING PROCESS
Connector.ie © 2015 All Rights Reserved
https://www.thinkwithgoogle.com
THE BUYING PROCESS
Connector.ie © 2015 All Rights Reserved
DIGITAL CHANNELS
Connector.ie © 2015 All Rights Reserved
IMPRESSIONS - CPM
Online Ads / Social Media
VISITS - CPC
Website / store visits
LEADS - CPL
Given a Quote
SALES - CPA
(No. / Value / Conv.
Rate)
Size of Community,
No. of support queries
LVC
No. of Repeat Orders
NPS
No. of Referrals
KEY METRICS / KPIs
Connector.ie © 2015 All Rights Reserved
BOUGHT MEDIA
Connector.ie © 2015 All Rights Reserved
MEDIA PLANNING
BOUGHT MEDIA
- Buy ads to reach new people
- Capture data for reuse
- Invest to grow
OWNED MEDIA
- Build up your email database
- Communicate regularly
- Distribute via your blog
SHARED MEDIA
- Create interesting stories
- Make sharing easy
- Connect with influencers
Bought Media -> Prospects
Owned Media -> Customers
Shared Media -> Advocates
Connector.ie © 2015 All Rights Reserved
GOOGLE ADS METRICS
•  Advertising on Google can help an advertiser meet many objectives
•  Determining, measuring, and tracking metrics helps ensure success
Objective Success Metrics
ü Generate awareness
ü Build brand
ü Educate prospects
•  Targeted impressions
•  Qualified visits to website
•  Depth of involvement
•  Request for proposals
•  Coupon downloads
•  Newsletter registrations
•  Email address opt-ins
ü Generate leads
ü Identify prospects
ü Customer acquisition
ü Sales
•  Sales conversions = €€€
•  Lower cost per lead/sale
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
1,000 searches or ad views / 100 clicks
3% conversion rate = 3 sales
Average sale = €100
€300 online sales per month
€3,600 online sales in the first year
+ 100 Potential customers have visited
your website – collect their email
address!
GOOGLE ADWORDS ROI
Connector.ie © 2015 All Rights Reserved
REMARKETING ADS
Connector.ie © 2015 All Rights Reserved
Awareness Interest Desire Action
Conversion rate = 5%
95 %
Drop out
Remarketing
REMARKETING BENEFITS
Connector.ie © 2015 All Rights Reserved
VIDEO ADS
Video Tips
Use your smartphone / specialists
Make videos on how-to do things
Make screen recordings
Facebook Videos
A great way to get visibility
Use ads to promote your video
Use Sponsored Posts
	
  
YouTube Videos
Promote videos using YouTube Ads
Instagram Videos
Create 15 sec videos
Tag the pet owners
Ads coming soon
	
  
Connector.ie © 2015 All Rights Reserved
100,000+ views
70% lower CPV
than market avg.
10,000 Website
Visitors
VIDEO ADSVIDEO ADS
Connector.ie © 2015 All Rights Reserved
100,000+ views
70% lower CPV
than market avg.
10,000 Website
Visitors
VIDEO ADS
Connector.ie © 2015 All Rights Reserved
INFLUENCER CAMPAIGNS
Connector.ie © 2015 All Rights Reserved
AFFILIATE MARKETING
Connector.ie © 2015 All Rights Reserved
NATIVE ADVERTISING
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
CAMPAIGN BRIEF
✓ Target Adobe Summit London attendees
✓ Find digital managers (client side)
✓ UK audience only
✓ Set up meetings
CAMPAIGN OVERVIEW
✓ Digital listening
✓ Twitter Ads
✓ Exported names and emails of all tweeters
✓ LinkedIn Ads
✓ Seeding
ADOBE SUMMIT
Connector.ie © 2015 All Rights Reserved
CONVERSATION MAP
Our geo-location ads generated 45,769 impressions delivering a frequency of 3x each
person and 480 Twitter engagements (all clicks on the ad are counted (e.g. retweets,
replies, favorites, follows).
Connector.ie © 2015 All Rights Reserved
SAMPLE TWITTER ADS
We set up Twitter Ads (Twitter
Cards) which were shown to your
target audience who follow
@adobesummit or use
#adobesummit and are in the UK.
Connector.ie © 2015 All Rights Reserved
TWITTER ADS
Connector.ie © 2015 All Rights Reserved
TWITTER MOST ACTIVE
Connector.ie © 2015 All Rights Reserved
To stimulate conversations we generated awareness and engagement
using both paid ads and social media posts -
Total 125,000+ impressions + 500 clicks
Twitter Ads – 1 Cards Ad 4,677 impressions
Twitter Ads - 45,769 impressions / 453 clicks / 1.05% engagement
Twitter Posts Activity – 8 Posts - 47,901 impressions
LinkedIn Ads – 3 Ads - 13,923 impressions / 1 click / 0.07%
engagement
LinkedIn Posts Activity – 4 Posts / 11,845 impressions / 52
clicks / 0.77% engagement
ACTIVITY SUMMARY
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
CAMPAIGN SUMMARY
Tweet impressions: 70.3K (+ 4,200%)
Profile visits: 1,214 (+ 450%)
Mentions: 17 (+ 174.82%)
New followers: 281 (+ 215%)
CAMPAIGN OVERVIEW
✓ eBook
✓ Twitter Ads
✓ LinkedIn Ads
✓ Seeding
✓ Pay With a Post
CAMPAIGN BRIEF
✓ Target nutrition experts
✓ Target global offices of food companies
FHI / NDC CAMPAIGN
Connector.ie © 2015 All Rights Reserved
TWITTER ANALYTICS
h"ps://analy+cs.twi"er.com/about	
  
Connector.ie © 2015 All Rights Reserved
Promoted Tweet
Expanded Tweet
Promoted
Account
Promoted
Trend
Sponsored
Profile
TWITTER ADS
Connector.ie © 2015 All Rights Reserved
TWITTER AD METRICS
Impressions 65,142
Tweet Engagements: 520
Eng Rate: 0.80%
Cost per engagement: €0.55
Connector.ie © 2015 All Rights Reserved
Function, Seniority, Location,
Industry, Company Size
Education, Interests, Groups
LINKEDIN ADS
Connector.ie © 2015 All Rights Reserved
Most of the impacted users were in senior positions
working in Research roles.
LINKEDIN FOLLOWERS
CIS
Campaign
2015
Connector.ie © 2015 All Rights Reserved
BANNER ADS
Connector.ie © 2015 All Rights Reserved
BANNER ADS
Connector.ie © 2015 All Rights Reserved
BANNER ADS
Connector.ie © 2015 All Rights Reserved
Dec 4 - Donal Buckley - Irish Independent - News
Section
Dec 8 - Thomas Molloy - Irish Independent - News
Section
Dec 9 - Richard Curren - Irish Independent -
Property Section - Opinion Piece
Story covered by the Small Business Show with
Kehlan Kirwan
Through the coverage on The Independent, the
story also got coverage on MyHome.ie, careers
website Slí Nua Careers, CLSRecruitment.ie, and
the civil engineering section of the UCC website.
Press Coverage
Connector.ie © 2015 All Rights Reserved
Twitter
●  Campaign Start Date: 1st October
2014
●  Results shown as of: 16th
December 2014
●  Followed 200 new construction
influencers
●  Average Engagement Rate: 2.0%
(40% more than the previous
period)
●  Clicks: 606
●  Impressions: 48.7K
●  40% Growth – 626 New Followers
Connector.ie © 2015 All Rights Reserved
NEXT UP, ROBOT MARKETERS
Connector.ie © 2015 All Rights Reserved
REAL TIME MARKETING
Connector.ie © 2015 All Rights Reserved
OLD NATURE’S BEST
Connector.ie © 2015 All Rights Reserved
NEW NATURE’S BEST
Connector.ie © 2015 All Rights Reserved
WIN A DIGITAL AUDIT!
Image	
  by	
  Digital	
  Services	
  
A Digital Audit (value €950) is where our team
of digital experts will examine your –
-  Website
-  Blog
-  Digital content
-  Social media
We provide you with recommended actions to
optimise your digital marketing.
To enter email Conor on team@socialmedia.ie
Closing date – Fri 19th June 2015 @ 6pm GMT
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
HOW WE CAN HELP YOU
Connector.ie © 2015 All Rights Reserved
Connector.ie © 2015 All Rights Reserved
•  Impressions – number of times an ad is displayed
•  CPM - Cost Per Thousand – cost to reach 1,000 people
Formula: cost of 1 ad x 1000/circulation
•  CPL - Cost Per Lead
•  CPC - Cost per Click
•  LVC - Lifetime Value of Customer
•  Reach – the unduplicated percent of an audience exposed to a
message
•  Frequency- the number of times each audience member was exposed
to a message
•  ROI – return on investment (net profit – cost of advertising) x 100
•  NPS – Net Promoter Score
http://blueonionmedia.com/glossary.php
GLOSSARY
Connector.ie © 2015 All Rights Reserved
GET A FREE COFFEE!
Visit us in the digital hub for a
free coffee and maybe even a
bun! ;-)
Conor Lynch
Connector.ie
SocialMedia.ie
DigitalFood.ie
Office +353 1 906 0006
Mobile +353 86 811 8833
Email conor@connector.ie
Twitter @connector360
Image courtesy of PrecisionNutrition.com and Coffee courtesy of me

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How to use digital media to reach international markets| Conor Lynch | Connector360

  • 1. Connector.ie © 2015 All Rights Reserved
  • 2. Connector.ie © 2015 All Rights Reserved 17 YEARS ONLINE MARKETING 94
  • 3. Connector.ie © 2015 All Rights Reserved SAMPLE CLIENTS
  • 4. Connector.ie © 2015 All Rights Reserved MY AGENDA TODAY IN RED ✓ Business Strategy ✓ Vaue Proposition ✓ Marketing Plan ✓ Messaging Matrix ✓ Branding & Identity ✓ Mobile Website ✓ Search Engine Marketing ✓ Digital Media Planning
  • 5. Connector.ie © 2015 All Rights Reserved FOLLOW THE AUDIENCE Online Activity Today Google now processes over 3.5 billion searches per day worldwide. Facebook - 1.3 billion users LinkedIn – 350m users Instagram - 300m users Twitter - 270 million users Online Activity Forecast  2 Oct 2014 - By Mary Catherine Wellons Digital to Represent 36% of All U.S. Ad Spending by 2019
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  • 7. Connector.ie © 2015 All Rights Reserved CAMPAIGN CALENDAR
  • 8. Connector.ie © 2015 All Rights Reserved Influencers Online Endorsements Mobile AdvertisingRTB Display Advertising Social Marketing Search Engine Marketing Video AdsRemarketing Programmatic Buying Display Advertising Social Marketing Search Engine Marketing RTB Influencers Online Endorsements Mobile Advertising Programmatic Buying Remarketing Video Ads ONLINE AD OPTIONS
  • 9. Connector.ie © 2015 All Rights Reserved Online advertising is a form of marketing and advertising which uses the Internet to deliver promotional marketing messages to consumers. It includes email marketing, search engine marketing (SEM), social media marketing, many types of display advertising (including web banner advertising), and mobile advertising. Source Wikipedia ONLINE ADVERTISING?
  • 10. Connector.ie © 2015 All Rights Reserved https://www.thinkwithgoogle.com THE BUYING PROCESS
  • 11. Connector.ie © 2015 All Rights Reserved https://www.thinkwithgoogle.com THE BUYING PROCESS
  • 12. Connector.ie © 2015 All Rights Reserved DIGITAL CHANNELS
  • 13. Connector.ie © 2015 All Rights Reserved IMPRESSIONS - CPM Online Ads / Social Media VISITS - CPC Website / store visits LEADS - CPL Given a Quote SALES - CPA (No. / Value / Conv. Rate) Size of Community, No. of support queries LVC No. of Repeat Orders NPS No. of Referrals KEY METRICS / KPIs
  • 14. Connector.ie © 2015 All Rights Reserved BOUGHT MEDIA
  • 15. Connector.ie © 2015 All Rights Reserved MEDIA PLANNING BOUGHT MEDIA - Buy ads to reach new people - Capture data for reuse - Invest to grow OWNED MEDIA - Build up your email database - Communicate regularly - Distribute via your blog SHARED MEDIA - Create interesting stories - Make sharing easy - Connect with influencers Bought Media -> Prospects Owned Media -> Customers Shared Media -> Advocates
  • 16. Connector.ie © 2015 All Rights Reserved GOOGLE ADS METRICS •  Advertising on Google can help an advertiser meet many objectives •  Determining, measuring, and tracking metrics helps ensure success Objective Success Metrics ü Generate awareness ü Build brand ü Educate prospects •  Targeted impressions •  Qualified visits to website •  Depth of involvement •  Request for proposals •  Coupon downloads •  Newsletter registrations •  Email address opt-ins ü Generate leads ü Identify prospects ü Customer acquisition ü Sales •  Sales conversions = €€€ •  Lower cost per lead/sale
  • 17. Connector.ie © 2015 All Rights Reserved
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  • 19. Connector.ie © 2015 All Rights Reserved 1,000 searches or ad views / 100 clicks 3% conversion rate = 3 sales Average sale = €100 €300 online sales per month €3,600 online sales in the first year + 100 Potential customers have visited your website – collect their email address! GOOGLE ADWORDS ROI
  • 20. Connector.ie © 2015 All Rights Reserved REMARKETING ADS
  • 21. Connector.ie © 2015 All Rights Reserved Awareness Interest Desire Action Conversion rate = 5% 95 % Drop out Remarketing REMARKETING BENEFITS
  • 22. Connector.ie © 2015 All Rights Reserved VIDEO ADS Video Tips Use your smartphone / specialists Make videos on how-to do things Make screen recordings Facebook Videos A great way to get visibility Use ads to promote your video Use Sponsored Posts   YouTube Videos Promote videos using YouTube Ads Instagram Videos Create 15 sec videos Tag the pet owners Ads coming soon  
  • 23. Connector.ie © 2015 All Rights Reserved 100,000+ views 70% lower CPV than market avg. 10,000 Website Visitors VIDEO ADSVIDEO ADS
  • 24. Connector.ie © 2015 All Rights Reserved 100,000+ views 70% lower CPV than market avg. 10,000 Website Visitors VIDEO ADS
  • 25. Connector.ie © 2015 All Rights Reserved INFLUENCER CAMPAIGNS
  • 26. Connector.ie © 2015 All Rights Reserved AFFILIATE MARKETING
  • 27. Connector.ie © 2015 All Rights Reserved NATIVE ADVERTISING
  • 28. Connector.ie © 2015 All Rights Reserved
  • 29. Connector.ie © 2015 All Rights Reserved CAMPAIGN BRIEF ✓ Target Adobe Summit London attendees ✓ Find digital managers (client side) ✓ UK audience only ✓ Set up meetings CAMPAIGN OVERVIEW ✓ Digital listening ✓ Twitter Ads ✓ Exported names and emails of all tweeters ✓ LinkedIn Ads ✓ Seeding ADOBE SUMMIT
  • 30. Connector.ie © 2015 All Rights Reserved CONVERSATION MAP Our geo-location ads generated 45,769 impressions delivering a frequency of 3x each person and 480 Twitter engagements (all clicks on the ad are counted (e.g. retweets, replies, favorites, follows).
  • 31. Connector.ie © 2015 All Rights Reserved SAMPLE TWITTER ADS We set up Twitter Ads (Twitter Cards) which were shown to your target audience who follow @adobesummit or use #adobesummit and are in the UK.
  • 32. Connector.ie © 2015 All Rights Reserved TWITTER ADS
  • 33. Connector.ie © 2015 All Rights Reserved TWITTER MOST ACTIVE
  • 34. Connector.ie © 2015 All Rights Reserved To stimulate conversations we generated awareness and engagement using both paid ads and social media posts - Total 125,000+ impressions + 500 clicks Twitter Ads – 1 Cards Ad 4,677 impressions Twitter Ads - 45,769 impressions / 453 clicks / 1.05% engagement Twitter Posts Activity – 8 Posts - 47,901 impressions LinkedIn Ads – 3 Ads - 13,923 impressions / 1 click / 0.07% engagement LinkedIn Posts Activity – 4 Posts / 11,845 impressions / 52 clicks / 0.77% engagement ACTIVITY SUMMARY
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  • 37. Connector.ie © 2015 All Rights Reserved CAMPAIGN SUMMARY Tweet impressions: 70.3K (+ 4,200%) Profile visits: 1,214 (+ 450%) Mentions: 17 (+ 174.82%) New followers: 281 (+ 215%) CAMPAIGN OVERVIEW ✓ eBook ✓ Twitter Ads ✓ LinkedIn Ads ✓ Seeding ✓ Pay With a Post CAMPAIGN BRIEF ✓ Target nutrition experts ✓ Target global offices of food companies FHI / NDC CAMPAIGN
  • 38. Connector.ie © 2015 All Rights Reserved TWITTER ANALYTICS h"ps://analy+cs.twi"er.com/about  
  • 39. Connector.ie © 2015 All Rights Reserved Promoted Tweet Expanded Tweet Promoted Account Promoted Trend Sponsored Profile TWITTER ADS
  • 40. Connector.ie © 2015 All Rights Reserved TWITTER AD METRICS Impressions 65,142 Tweet Engagements: 520 Eng Rate: 0.80% Cost per engagement: €0.55
  • 41. Connector.ie © 2015 All Rights Reserved Function, Seniority, Location, Industry, Company Size Education, Interests, Groups LINKEDIN ADS
  • 42. Connector.ie © 2015 All Rights Reserved Most of the impacted users were in senior positions working in Research roles. LINKEDIN FOLLOWERS
  • 44. Connector.ie © 2015 All Rights Reserved BANNER ADS
  • 45. Connector.ie © 2015 All Rights Reserved BANNER ADS
  • 46. Connector.ie © 2015 All Rights Reserved BANNER ADS
  • 47. Connector.ie © 2015 All Rights Reserved Dec 4 - Donal Buckley - Irish Independent - News Section Dec 8 - Thomas Molloy - Irish Independent - News Section Dec 9 - Richard Curren - Irish Independent - Property Section - Opinion Piece Story covered by the Small Business Show with Kehlan Kirwan Through the coverage on The Independent, the story also got coverage on MyHome.ie, careers website Slí Nua Careers, CLSRecruitment.ie, and the civil engineering section of the UCC website. Press Coverage
  • 48. Connector.ie © 2015 All Rights Reserved Twitter ●  Campaign Start Date: 1st October 2014 ●  Results shown as of: 16th December 2014 ●  Followed 200 new construction influencers ●  Average Engagement Rate: 2.0% (40% more than the previous period) ●  Clicks: 606 ●  Impressions: 48.7K ●  40% Growth – 626 New Followers
  • 49. Connector.ie © 2015 All Rights Reserved NEXT UP, ROBOT MARKETERS
  • 50. Connector.ie © 2015 All Rights Reserved REAL TIME MARKETING
  • 51. Connector.ie © 2015 All Rights Reserved OLD NATURE’S BEST
  • 52. Connector.ie © 2015 All Rights Reserved NEW NATURE’S BEST
  • 53. Connector.ie © 2015 All Rights Reserved WIN A DIGITAL AUDIT! Image  by  Digital  Services   A Digital Audit (value €950) is where our team of digital experts will examine your – -  Website -  Blog -  Digital content -  Social media We provide you with recommended actions to optimise your digital marketing. To enter email Conor on team@socialmedia.ie Closing date – Fri 19th June 2015 @ 6pm GMT
  • 54. Connector.ie © 2015 All Rights Reserved
  • 55. Connector.ie © 2015 All Rights Reserved
  • 56. Connector.ie © 2015 All Rights Reserved HOW WE CAN HELP YOU
  • 57. Connector.ie © 2015 All Rights Reserved
  • 58. Connector.ie © 2015 All Rights Reserved •  Impressions – number of times an ad is displayed •  CPM - Cost Per Thousand – cost to reach 1,000 people Formula: cost of 1 ad x 1000/circulation •  CPL - Cost Per Lead •  CPC - Cost per Click •  LVC - Lifetime Value of Customer •  Reach – the unduplicated percent of an audience exposed to a message •  Frequency- the number of times each audience member was exposed to a message •  ROI – return on investment (net profit – cost of advertising) x 100 •  NPS – Net Promoter Score http://blueonionmedia.com/glossary.php GLOSSARY
  • 59. Connector.ie © 2015 All Rights Reserved GET A FREE COFFEE! Visit us in the digital hub for a free coffee and maybe even a bun! ;-) Conor Lynch Connector.ie SocialMedia.ie DigitalFood.ie Office +353 1 906 0006 Mobile +353 86 811 8833 Email conor@connector.ie Twitter @connector360 Image courtesy of PrecisionNutrition.com and Coffee courtesy of me