Sophie Logan
[Webcast]
How to use data and
insights to become more
socially engaged
Sylwia Sterecka
Global Business
Solutions Consultant,
LinkedIn
Senior Insights Analyst,
LinkedIn
Agenda
1. Importance of data and insights
2. Using insights to create an
effective engagement strategy
2
Social mediaInternet Email
@
Filing cabinet Offline database
Job channels
Online database
Smart phones
Professional Networks
Digitalisation
Big Data
Advanced AnalyticsCloud
Multi-device
Intelligent apps
Augmented reality
Personalization
Consumer
Recruitment
1980’s 1990’s 2000’s 2010’s 2011 2012 2013 2014 2015 2016 2017
Evolution of Staffing Industry
Anyone can find jobs,
search for companies,
connect with anyone
The era of open talent & evolution of technologies has
created 3 new realities within the recruitment industry
Ubiquitous
Opportunity
Every recruiter and
agency has access to the
same talent information
Expectations of clients is
increasing. The old
strategies don’t work
Increased
Intensity
Universal
Access
The use of data and insights as your competitive advantage. An
approach that influences every stage of the recruitment process.
Enable your people to win more placements that drive new and repeat
business.
This is
talent intelligence
OF CEO’SVIEW DATA ON
TALENT AS A SOURCE OF
COMPETITIVE ADVANTAGE
SOURCE – LINKEDIN GLOBAL RECRUITER TRENDS SURVEY 2018
OF RECRUITERS AND HR TEAMS
FEEL THEIR DATA CAPABILITIES
ARE GOOD OR EXCELLENT
Source: LinkedIn Global Recruiter Trends
Survey
It’s about what you do with it that counts
It’s not just about the data
29K
Schools
26M
Companies
15M+
Jobs
575M+
Members
50K
Skills
CLIENTCANDIDATE
Connections
Education
Skills
Open
Candidate
Industry
Location
Interest
Salary
Job
searches
Job views
Content views
Companies followed
Connections at company
Hires
Industry
Company size
Experience
Current employees
Similar companies
Macro
labor trends
Alumni
Location
Culture & Values
Intent
Identity
+
Affinity
=
Every Action on LinkedIn creates a point of data
This data helps us create unique Insights that help you focus efforts in ways that
drive the most impact for your business
C O M M O N R E C R U I T M E N T C H A L L E N G E S T H A T C A N B E
S U P E R C H A R G E D B Y D A T A
Identify target
audiences,
create campaigns
and allocate
branding budget
Inform recruiting
strategy and set
expectations with
their clients
Craft data-driven
plans for client
acquisition &
development
Strenghten
relationships with
existing clients and
identify
opportunities to
expand footprint
within existing
accounts
Decide which
industries and
locations to expand
into based on talent
market/landscape
and likelihood of
success
BUSINESS
DEVELOPMENT
CLIENT
CONSULTING
ENTERING NEW
MARKET
BRANDING PLACEMENT
STRATEGY
Turning Insight into Action
Candidates are in the Driving Seat
75%
of job
switchers use
LinkedIn as
part of their
search
90%
of candidates
are open but
don’t know
where to
apply
Yet do not know where to apply
before they remember you
Consumers need
to see your brand
5-7times*
B2B Buyers need
to see your brand
10+times
The B2B Buyer Journey now takes longer
Decision Makers prefer to receive information in a series of articles
Smart companies recognise they need to create a journey
How to engage these audiences on LinkedIn
Attention Relevance ValueRelevance
Use Data to become informed about your audience and
power your strategy
Your brand needs to be always-on, consistent and unique
Are researching during
the evenings
Research business products
during their workday
Spend time researching on
the weekends
69% 73% 51%
Be always-on
Decision Makers are ‘always on’, meaning you must be always on as too
Be Personal
Personalise the buyer journey, and see higher levels of engage
Be Engaging
Differentiate with highly engaging content, and show, don’t tell
Booking.com used data to understand the dynamics of the audience
Booking.com engaged with tailored messaging that meet their needs
LI Sponsored Content, targeting
Company’s ABM company lists w/
video and static brand content
Driving members to Company.com
Prospects are segmented by
demographic/insights tag data, and is
retargeted with personalised content
Targeting streams are
created using retargeting or
demographic data gathered
during the awareness
phase.
Prospect sees a call-to-action on the
Lead Gen Form and converts
Prospects which visit Company
landing page but do not convert
flow back into brand audience to
re-engage
This company created a cohesive, always-on journey
Ta k e a w a y s
1 . D a t a a n d i n s i g h t s c a n i m p a c t a l l a r e a s o f y o u r b u s i n e s s a n d g i v e y o u c o m p e t i t i v e
a d v a n t a g e .
2 . D a t a a n d I n s i g h t s c a n h e l p y o u t o u n d e r s t a n d y o u r a u d i e n c e s i n a m e a n i n g f u l
w a y.
3 . U s i n g D a t a a l l o w s y o u t o c r e a t e a n e n g a g e m e n t s t r a t e g y, w h i c h e n s u r e y o u a r e
g e t t i n g i n f r o n t o f t h e r i g h t p e o p l e , i n t h e r i g h t w a y, a n d a t t h e t i m e .
4 . B u i l d i n g r e a l b r a n d e q u i t y r e q u i r e s a n a l w a y s o n a p p r o a c h t o n u r t u r i n g
a u d i e n c e s , a n d s t r i v i n g f o r i n s t a n t g r a t i f i c a t i o n e q u a l s l e s s s i g n i f i c a n t R O I i n
t h e l o n g r u n
Thank you

How to use data and insights to become more socially engaged [webcast]

  • 1.
    Sophie Logan [Webcast] How touse data and insights to become more socially engaged Sylwia Sterecka Global Business Solutions Consultant, LinkedIn Senior Insights Analyst, LinkedIn
  • 2.
    Agenda 1. Importance ofdata and insights 2. Using insights to create an effective engagement strategy 2
  • 3.
    Social mediaInternet Email @ Filingcabinet Offline database Job channels Online database Smart phones Professional Networks Digitalisation Big Data Advanced AnalyticsCloud Multi-device Intelligent apps Augmented reality Personalization Consumer Recruitment 1980’s 1990’s 2000’s 2010’s 2011 2012 2013 2014 2015 2016 2017 Evolution of Staffing Industry
  • 4.
    Anyone can findjobs, search for companies, connect with anyone The era of open talent & evolution of technologies has created 3 new realities within the recruitment industry Ubiquitous Opportunity Every recruiter and agency has access to the same talent information Expectations of clients is increasing. The old strategies don’t work Increased Intensity Universal Access
  • 5.
    The use ofdata and insights as your competitive advantage. An approach that influences every stage of the recruitment process. Enable your people to win more placements that drive new and repeat business. This is talent intelligence
  • 6.
    OF CEO’SVIEW DATAON TALENT AS A SOURCE OF COMPETITIVE ADVANTAGE SOURCE – LINKEDIN GLOBAL RECRUITER TRENDS SURVEY 2018
  • 7.
    OF RECRUITERS ANDHR TEAMS FEEL THEIR DATA CAPABILITIES ARE GOOD OR EXCELLENT Source: LinkedIn Global Recruiter Trends Survey
  • 8.
    It’s about whatyou do with it that counts It’s not just about the data
  • 9.
    29K Schools 26M Companies 15M+ Jobs 575M+ Members 50K Skills CLIENTCANDIDATE Connections Education Skills Open Candidate Industry Location Interest Salary Job searches Job views Content views Companiesfollowed Connections at company Hires Industry Company size Experience Current employees Similar companies Macro labor trends Alumni Location Culture & Values Intent Identity + Affinity = Every Action on LinkedIn creates a point of data This data helps us create unique Insights that help you focus efforts in ways that drive the most impact for your business
  • 10.
    C O MM O N R E C R U I T M E N T C H A L L E N G E S T H A T C A N B E S U P E R C H A R G E D B Y D A T A Identify target audiences, create campaigns and allocate branding budget Inform recruiting strategy and set expectations with their clients Craft data-driven plans for client acquisition & development Strenghten relationships with existing clients and identify opportunities to expand footprint within existing accounts Decide which industries and locations to expand into based on talent market/landscape and likelihood of success BUSINESS DEVELOPMENT CLIENT CONSULTING ENTERING NEW MARKET BRANDING PLACEMENT STRATEGY
  • 11.
  • 12.
    Candidates are inthe Driving Seat 75% of job switchers use LinkedIn as part of their search 90% of candidates are open but don’t know where to apply Yet do not know where to apply
  • 13.
    before they rememberyou Consumers need to see your brand 5-7times* B2B Buyers need to see your brand 10+times The B2B Buyer Journey now takes longer Decision Makers prefer to receive information in a series of articles
  • 15.
    Smart companies recognisethey need to create a journey
  • 16.
    How to engagethese audiences on LinkedIn Attention Relevance ValueRelevance Use Data to become informed about your audience and power your strategy Your brand needs to be always-on, consistent and unique
  • 17.
    Are researching during theevenings Research business products during their workday Spend time researching on the weekends 69% 73% 51% Be always-on Decision Makers are ‘always on’, meaning you must be always on as too
  • 18.
    Be Personal Personalise thebuyer journey, and see higher levels of engage
  • 19.
    Be Engaging Differentiate withhighly engaging content, and show, don’t tell
  • 20.
    Booking.com used datato understand the dynamics of the audience
  • 21.
    Booking.com engaged withtailored messaging that meet their needs
  • 22.
    LI Sponsored Content,targeting Company’s ABM company lists w/ video and static brand content Driving members to Company.com Prospects are segmented by demographic/insights tag data, and is retargeted with personalised content Targeting streams are created using retargeting or demographic data gathered during the awareness phase. Prospect sees a call-to-action on the Lead Gen Form and converts Prospects which visit Company landing page but do not convert flow back into brand audience to re-engage This company created a cohesive, always-on journey
  • 24.
    Ta k ea w a y s 1 . D a t a a n d i n s i g h t s c a n i m p a c t a l l a r e a s o f y o u r b u s i n e s s a n d g i v e y o u c o m p e t i t i v e a d v a n t a g e . 2 . D a t a a n d I n s i g h t s c a n h e l p y o u t o u n d e r s t a n d y o u r a u d i e n c e s i n a m e a n i n g f u l w a y. 3 . U s i n g D a t a a l l o w s y o u t o c r e a t e a n e n g a g e m e n t s t r a t e g y, w h i c h e n s u r e y o u a r e g e t t i n g i n f r o n t o f t h e r i g h t p e o p l e , i n t h e r i g h t w a y, a n d a t t h e t i m e . 4 . B u i l d i n g r e a l b r a n d e q u i t y r e q u i r e s a n a l w a y s o n a p p r o a c h t o n u r t u r i n g a u d i e n c e s , a n d s t r i v i n g f o r i n s t a n t g r a t i f i c a t i o n e q u a l s l e s s s i g n i f i c a n t R O I i n t h e l o n g r u n
  • 25.