This document provides guidance on how to recruit, train, and motivate employees. It discusses finding great candidates through your network, websites, and competitors. The interview process should identify key skills and determine fit. New hires need orientation and regular training. Employees want job security, fair pay, and recognition. Motivate staff through performance reviews, listening, and praise. Develop a great team by empowering people and being a strong yet caring leader focused on vision, relationships, and innovation.

1. How to Recruit, Train
and Motivate
Employees
We’ll start soon
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2. What we’ll discuss
• Where to find great employees
• What employees want from your small
business
• Employer Legal Obligations
• Orientation programs
• Developing a great team
• Motivation Inspiration and leadership
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3. To succeed in business you need to
employ the best people you can afford
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4. Before you employ somebody new you
need to plan
Have a clear idea of what the person
will do •Planning
•Budgeting
• Develop a Job description •Managing
– Hours •Communication
•Monitoring
– Responsibilities etc. •Reporting
• What qualifications and experience will
the person need?
• People skills will they need to have?
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5. Where do you find people?
• Your employees
• Your network
• Websites and social media
• Lure good employees from your
competitors
• Local government agencies
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6. Start-Up Phase
• Identify your personal skills
• Find people with complimentary skills
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7. The Interview
Know which
Ask skills are
critical for
• Why do they want this job? the job
• What are their goals and dreams?
• What do they think they could to contribute to your
business?
• How they will deal with a situation and how they have dealt
with this in the past?
• What have been their most significant accomplishments in
their previous jobs
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8. Know which
skills are
critical for
the job
The Interview
Ask yourself
• Does the person have the right personality traits to do the
job?
• Will they get along with other employees in your company
• How do they communicate verbally and in writing
• Can they solve problems
• Do they have positive energy
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9. Don’t ignore your instinct. If it doesn’t
feel right don’t employ them
Don’t make emotional decisions get a 2nd or
even 3rd person to interview the candidate
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10. • Ask yourself these questions about the person
your employing
1. Do they have the right attitude
2. Do they have similar values and principles
3. Will they fit in with the company culture
4. Do they have the right business skills and
people skills
5. Are they teachable and prepared to learn
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11. What do employees want?
• To work in a friendly, caring environment
• To have a secure job
• To be paid a fair wage
• Recognition for good work
• Fair management
• To participate in decisions that affect them
• To make a meaningful contribution
• Clear expectations
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12. The Legal Details
• Reasonable non-compete agreement
• May need a nondisclosure agreement
• Every employee needs a contract of
employment include:
– Compensation
– Job description
– Benefits
– Stock options
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13. Employing Contractors
Employing contractors:
1. Be aware! The government is cracking
down on small business owners that
set up “contractors” who should really
be employees on the payroll
2. You are deemed to be the Employer if
you control hours of work, equipment,
tools & office space and list of clients
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14. Now That You Hired Someone
• Develop a simple orientation program that
introduces the new employee to your
company. Tell them about:
– Your business vision
– Your company values and principles
– Company rules and policies
Introduce them to co-workers, key customers
and suppliers
– Assign them a mentor/coach
– Encourage them to ask questions
– Invest the time to train them
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15. Train Your
Employees Regularly
• Make training an important part of your
business culture
• Train your employees regularly
• Train employees to run relevant
business systems
• Training helps keep employees
motivated and improves their
performance
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16. Motivating Your Staff
• Ask your staff what motivates them
• Schedule regular performance appraisals
– Monitor performance over the last 90 days
– Develop performance goals for the next 90 days
• Listen to your staff
• Develop a caring attitude
• Be likeable
• Have fun
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17. Build a Great Team
• As your business grows develop a great team of
motivated people. Your job is to lead these people
• Be friendly with your employees but don’t try to be their
friends. There is a big difference
• Look for people that bring a skill or talent that will
strengthen your team and grow the business
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18. Be a Great Leader
• Your job is to:
– Focus on the business vision and goals
– Inspire your people
– Develop relationships with employees,
partners, customers and suppliers
– Keep innovating
• Truly care about your people
• Focus on the customer
• Work on the business, not in it
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19. The Power of Praise
• Find something to praise in every
employee
• Use praise spontaneously and
frequently
• Praise efforts, not just
achievements
• Praise initiative
• Praise individually and publicly
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20. 8 Habits of Highly Effective Managers
1.Be a good coach
2. Empower your team and don't micro-manage
3.Express interest in employees' success and well-being
4.Be productive and results-oriented
5.Be a good communicator and listen to your team
6.Help your employees with career development
7.Have a clear vision and strategy for the team
8.Have key technical skills, so you can help advise the team -
Roll up sleeves and work side-by-side with team, when needed
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