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How to read research
1. Essential Tools for Masters level Marketers
Reading research: How to, and why its
important.
2. Essential Tools for Masters level Marketers
After Skim reading…..
• Read Critically
• Never assume that the authors are always
correct!
• Do the authors solve the right problem?
• What hasn’t been considered?
• What are the limitations of the solution?
3. Essential Tools for Masters level Marketers
After Skim reading…..
• Do the authors make reasonable
assumptions?
• Are there any flaws in their reasoning?
• Did they gather data and analyse it in a
reasonable manner?
• What other data would be compelling?
4. Essential Tools for Masters level Marketers
Essential Steps
1. Read Creatively
2. Identify the good ideas in the paper
3. See if the ideas can be generalised further
4. Identify improvements
5. Essential Tools for Masters level Marketers
Essential Steps
5. Make notes (Use tools like Refworks)
6. Try and summarise the paper in one or two
sentences
7. Compare to other works (If possible)
6. Essential Tools for Masters level Marketers
Research short exercise
• A one or two sentence summary of the paper.
• A deeper, more extensive outline of the main
points of the paper, including (for example)
assumptions made, arguments presented, data
analyzed, and conclusions drawn.
• Any limitations or extensions you see for the
ideas in the paper.
• Your assesment of the paper; primarily, the
quality of the ideas and its potential impact.
7. How do you identify reports of research?
• Research is:
– A process of steps used to collect and analyze
information in order to increase our knowledge
about a topic or issue
• Most research involves at least these steps:
1.Posing a question
2.Collecting data about the question
3.Analyzing the data to answer the question
8. What kind of research is there?
• Formal research involves collection and
analysis of data
– Data are pieces of information researchers
systematically gather to answer a question of
interest
• numbers, words, facts, attitudes, actions, etc.
– Analysis involves making sense of the data
• Informal research is more like day-to-day
problem solving
9. What are clues to identify research
studies?
• Only in research studies will the authors report the systematic
collection and analysis of data to answer the question
– Examine the title
• Look for words such as research, study, empirical,
investigation, or inquiry
– Examine the abstract
• Look for evidence that the author collected and analyzed
data
– Examine the full text (if necessary)
• Look to see whether the author reports the collection and
analysis of data
10. Why do you need to read
research reports?
– To add to your professional knowledge
– To inform your position when developing
arguments in assignments
– To improve your academic practice
– Research may offer new programs or strategies to try
– Research may present new ideas to consider
– Research can help you learn about and evaluate
alternative approaches
11. Where do you find reports of research?
• Books (including e-books)
– Reference summaries and handbooks
– Reports of single studies
• Scholarly journals
• Sources for early stage material
– Websites
– Conference reports
– Professional association newsletters
– Authors themselves
12. What steps do researchers take when conducting
their studies?
Multiple steps may be implemented at the same
time, or steps may be repeated as the study unfolds.
13. • Use the article structure to guide the way you read
the report
• Major sections:
– Front matter
– Introduction
– Method
– Results
– Conclusion
– Back matter
How do you identify the steps of the research
process in a research article?
14. What is the front matter?
– Title
• May contain information about topic, participants,
setting, or approach
– Authors
– Abstract of the study
• Short summary of the research process
15. What is the introduction section?
– Identifies the study’s research problem
– Reports the review of the literature
– Specifies the study’s purpose, research
questions, and hypotheses
16. What is the method section?
– Identifies the study’s research design
(quantitative, qualitative, or mixed)
– Describes the procedures used to select
participants and collect data
– May briefly describe the procedures used to
analyze the data
17. What is the results (or findings) section?
– Reports the details of and findings from the
data analysis
18. What is the conclusion (or discussion)
section?
• May do some or all of the following:
– Report interpretations of the study
– Summarize major results of the study
– Answer research questions
– Present researchers’ determination whether the results
confirm or disconfirm expected predictions
– Examine meaning of the findings for study participants
– Compare study’s results with those found in other
published studies
– Discuss implications and limitations of the study
19. What is the back matter?
– Includes a list of references cited within
the study report
– Includes extra supporting materials
• End notes
• Appendices
• Biographical information about the authors
20. The General
Process of Research
Research Report
Major Sections
The Steps of the
Research Process
Front Matter
The researcher poses a
question
Introduction
1. Identifying a research problem
2. Reviewing the literature
3. Specifying a purpose
The researcher collects
data to answer the question
Method
4. Choosing a research design
5. Selecting participants and collecting data
6. Analyzing data (and reporting results)
The researcher presents an
answer to the question
Results
Conclusion
6. (Analyzing data and) reporting results
7. Drawing conclusions
Back Matter
Summary: Mapping the research process to the research
report
The Major Sections of a Research Article and the Steps in the Process of Research
Note: final step of “disseminating and evaluating research” is represented by the entire published research article.
22. What are the different kinds of research
studies?
• Remember: Research is a process of steps that
researchers use to collect and analyse information
to increase our knowledge about a topic or issue
– Quantitative research studies emphasise numeric
data and statistical analyses to explain variables
– Qualitative research studies emphasise text data and
thematic analyses to explore a phenomenon
– Combined research studies includes both quantitative
and qualitative research to understand a topic
23. What are quantitative research studies?
– Ask specific, narrow questions
– Explain different variables or factors
(specific concepts)
– Collect quantifiable data from participants
– Analyse these numbers using statistics and
graphs (mathematical procedures)
– Conduct the inquiry in an unbiased,
objective manner
24. How do you identify quantitative
research studies?
• Words that indicate a quantitative study:
– Experiment
– Correlation
– Survey
• Words that indicate numeric data:
– Variables
– Factors
– Measures
– Questionnaire
– Survey instruments
• Words that indicate mathematical analysis:
– Statistics
– Differences
– Comparisons
– Associations
– Statistically significant
25. What are qualitative research studies?
– Ask broad, general questions
– Explore individuals’ perspectives of a single
concept (often called a phenomenon)
– Collect data consisting largely of words (or
text) from participants
– Describe and analyze these words for themes
– Conduct the inquiry in a subjective and
reflexive manner
•
26. How do you identify qualitative research
studies?
• Words that indicate a qualitative study:
– Narrative
– Case study
– Ethnography
– Grounded theory
• Words that indicate narrative (or text-based) data:
– One-on-one interview
– Focus group interview
– Transcription
– Observation field notes
• Words that indicate textual analysis:
– Themes
– Content analysis
– Description
– Perspectives
27. What are combined research studies?
– Ask narrow, specific questions and broad,
general questions
– Explain variables and explores a
phenomenon
– Collect data consisting of numbers and words
– Analyze these data for statistical trends and
themes
– Combines the two sets of results into an
overall understanding of the topic
28. How do you identify combined research studies?
• Words that indicate a combined study:
• Quantitative and qualitative
• Mixed methods research
• Action research
• Integration
• Combination
• Multiple methods
29. Why should you read both quantitative and qualitative research studies?
Quantitative research
– Large groups of individuals or
organizations
– The prevalence,
representativeness, and
relationship among specific
concepts (or variables)
– Whether an intervention
causes desired outcomes
Qualitative research
– Multiple perspectives,
experiences, and contexts
among few individuals
– Complexity and meaning of
phenomena
– In-depth, detailed
descriptions of phenomena
– Uncover the unexpected or
unique
30. What are the key differences in…
identifying a research problem?
Quantitative research Qualitative research
– An exploration because
little is known about the
problem
– A detailed description and
understanding of a
phenomenon
– An explanation of the
relationships that exist
among variables
– A measurement of trends in
a population
31. in …reviewing the literature?
Quantitative research Qualitative research
– Dynamic; reviewed as new
ideas emerge throughout
the study
– Informs the researcher’s
perspective, but does not
prescribe the direction of
the study
– Static; reviewed mostly at
the start of the study
– Prescribes the direction of
the study (i.e., the purpose
statement, research
questions, and hypotheses)
32. in…specifying a purpose?
Quantitative research Qualitative Research
– General and broad
– Focus on participants’
perspectives about a
phenomenon
– Specific and narrow
– Focus on measurable,
observable variables
33. in… choosing a research design?
Quantitative Research Qualitative Research
– Choosing a general
qualitative approach or a
formal qualitative research
design
– Choosing an experimental
or non-experimental
quantitative research
design
34. in…selecting participants & collecting
data?
Quantitative research Qualitative research
– Small number of individuals
or sites
– General, emerging
questions to permit the
participant to generate
responses
– Gathering word (text) or
image (picture) data
– Large number of
individuals, sites, or time
points
– Instruments with preset
questions and responses
– Gathering quantifiable
(numeric) data
35. in….analyzing data and reporting results?
Quantitative research Qualitative research
– Text and image analysis
procedures
– Develop description and
themes
– Statistical and graphical
analysis procedures
– Compare groups, relate
variables, and describe
trends
36. in…drawing conclusions?
Quantitative research Qualitative research
– Statements about the
larger meaning of the
findings and personal
reflections about the
findings
– Comparisons of results
with prior predictions and
past studies
37. What are the key differences in…
disseminating and evaluating research?
Quantitative research Qualitative research
– Flexible, emerging
structures and evaluative
criteria
– Be written with a subjective
and reflexive approach
– Standard, fixed structures
and evaluative criteria
– Be written with an objective
and impersonal approach
38. Summary: Key Differences in the Research Process
Typical Characteristics in
Quantitative Research
Steps in the
Research Process
Typical Characteristics in
Qualitative Research
The research problem calls for an
explanation and measuring trends
Identifying a
Research Problem
The research problem calls for an
exploration and developing understanding
The literature plays mostly a static and
prescriptive role in the study
Reviewing the
Literature
The literature plays mostly a dynamic and
informative role in the study
The purpose is specific and narrow; the
researcher asks research questions and
states hypotheses about variables
Specifying
a Purpose
The purpose is general and broad; the
researcher asks open-ended research
questions about a phenomenon
A quantitative approach is selected and a
quantitative experimental or non-
experimental research design is planned
Choosing a
Research Design
A qualitative approach is selected, and a
general qualitative approach or formal
qualitative research design is planned
The data include numeric scores for
variables gathered from a large number
of individuals, sites, or time points
Selecting Participants
And Collecting Data
The data include text and images gathered
from a small number of individuals or sites
Statistical and graphical analysis of the
data is used to compare groups, relate
variables, and describe trends
Analyzing Data and
Reporting Results
Text and image analysis of the data is
used to develop and report description and
themes
The results are compared with
predictions and past studies
Drawing
Conclusions
The results are interpreted in terms of their
overall meaning
The report and evaluation uses a
standard and fixed format; the researcher
is objective and impersonal
Disseminating and
Evaluating the Research
The report uses a flexible and emerging
format; the researcher is subjective and
reflexive
Figure 2.2: Characteristics That Are Typical of Quantitative and Qualitative Research for Each Step in the Research Process
39. How do you evaluate quantitative and qualitative studies?
Quantitative Qualitative
Front Matter + Study was evaluated using
rigorous standards
+ Study was evaluated using
rigorous standards
Introduction + Explains variables and
trends
+ Literature justifies
variables
+ Purpose is narrow
+ Explores of a phenomenon
+ Literature supports
approach
+ Purpose is broad
Method + Experimental or non-
experimental
+ Numeric data
+ Large number of
participants
+ Used statistical procedures
+ Procedures are ethical
+ General or formal
qualitative approach
+ Text or image data
+ Small number of
participants
+ Used text analysis
procedures
+ Procedures are ethical
40. Quantitative Qualitative
Results/
Findings
+ Provides objective,
statistical information
+ Describes impact,
relationships, differences,
and trends for variables
+ Interprets information
+ Describes themes and
conveys multiple
perspectives of
phenomenon
Conclusion + Compares results with
predictions and past
studies
+ Interprets limitations in
procedures
+ Suggests implications from
results
+ Interprets meaning in
terms of personal
experience and past
studies
+ Interprets limitations in
procedures
+ Suggests implications from
findings
41. Quantitative Qualitative
Back Matter + Detailed references
+ Information about the
study’s context
+ Detailed references
+ Information about the
study’s context
Whole
Report
+ Logical, coherent, rigorous
approach
+ Logical, coherent, rigorous
approach
43. What is the purpose of the statement of the
problem?
– Generate interest in the study
– Articulate the importance of the study
– Argue for the need of the study
– Suggest why the study has significance
– Help readers decide if the study is of interest
to them
44. How do you identify the statement of the
problem in a research study?
– Found in the introduction section
– May appear under the headings:
• Introduction
• Statement of the Problem
• The Research Problem
• Or have no heading
– Look for a sentence like:
• A major problem is.
45. How do you distinguish the research problem from
the topic and purpose?
– Topic
• Very general
• What the study is about
– Problem
• Falls under the general topic
• The issue, concern, or controversy being addressed
• A real-world problem that needs to be solved
– Purpose
• Follows from the problem
• More specific
• What the author intends to do
46. Why do researchers study research
problems?
– To fill a gap in the existing literature
– To replicate past results by examining different
participants/sites
– To extend past results
– To examine the problem more thoroughly
– To learn from people whose voices have not been
heard
– To improve current practices
47. Differences in quantitative and qualitative studies?
Quantitative Research
Problems Explain
– The effect of a treatment
– The extent that groups
differ
– The trends in a large group
Qualitative Research
Problems Explore
– How a process unfolds
– The meaning of a
phenomenon
– The complexity of a case
– The stories of individuals’
lives
48. What are the elements of a statement of the
problem?
• 1. Topic
• 2. Research problem
• 3. Evidence for the importance of the problem
• 4. Knowledge about the problem that is
missing
• 5. Audiences that may benefit from the new
knowledge
49. How do you find the topic?
– Located in first few sentences of the introduction
– The broad subject matter of a study
– Answers the question: “What is this study about?”
– May generate interest by including
• Statistical data
• Provocative question
• Clear need for research
• Powerful quote
• Key definition
50. How do you identify the research
problem?
– Appears within the first paragraph or two of an article
– Conveys a strong sense of importance
– An issue, concern, or controversy that needs to be
solved
• A major concern
• Affects the lives of many individuals
• Has serious consequences
• A current issue for practitioners
• A problem about what is known about a topic
• Conflicting evidence in the literature
51. How do you recognize the justification for
the importance of the problem?
– Scholarly evidence previously reported in the
literature
– Justification based on the impact on professional
settings*
– Personal experiences which support the
importance*
• *Often combined with evidence from the literature to
increase the scholarly value of the argument
52. How do you recognize the knowledge
about the problem that is missing?
– A gap/deficiency in knowledge that needs to be
filled
– Past results which need to be replicated
– Previous results which need to be extended
– The voices of marginalized people need to be
heard
– Practice needs to be improved
53. How do you identify the audiences who
will benefit from the study?
– Usually near the end of the Introduction
section
– Mentions individuals and/or groups who will
potentially benefit
– May mention how the specific audiences will
be able to use the new knowledge
54. How do you evaluate the statement of the
problem in a research study?
Quality criteria
Indicators of
higher quality
Indicators of
lower quality
Topic Intriguing and pertinent Boring and irrelevant
Problem At least one clear
problem
Problem is stated
succinctly
Unclear why there is a
problem
Problem is merely
implied
Justification Evidence from several
recent references as
well as personal
experiences
Little evidence is
offered to justify its
importance
Deficiencies
(Gap)
Two or more clear
deficiencies are stated
Only a nonspecific
statement about a
general lack of
knowledge
55. How do you evaluate the statement of the
problem in a research study?
Quality criteria
Indicators of
higher quality
Indicators of
lower quality
Audiences Two or more audiences
are identified
Specific examples of
how the knowledge
could be used
Only a general
audience is implied
No examples of how
the knowledge could be
used
Study is
warranted
A logical, coherent, and
convincing argument
Argument is confusing,
unclear, and not
convincing
Passage is well
written
Engaging, concise, and
easy to follow
Uninteresting, overly
verbose, and hard to
follow
57. How do you identify the literature
review in a research study?
– Look for the literature review in a stand-alone
section
– Note where researchers refer to others’ work
from the literature
58. How do researchers use literature in
their studies?
– To provide justification for the research problem
– To document what is and is not known about the
topic
– To identify the theory or conceptual framework
behind a study
• Theories can identify key variables and expected
relationships among them
• Conceptual frameworks can inform assumptions and
beliefs about the topic
– To provide models for the methods and procedures
– To interpret results
59. Use of quantitative and qualitative studies?
Quantitative
• At beginning of the
study
– Substantiate the research problem
– Point to specific variables of interest
– Suggest theories which explain
expected relationships
– Provide a rationale for the study’s
purpose
– Form the basis for the hypotheses to
be tested
• At the end of the study
– May compare results to the predictions
Qualitative
• At beginning of the study
– Document the importance of the
research problem
– Describe a conceptual framework
which informs their stance for the study
– Document models for their methods
• During the study
– As new ideas or perspectives emerge
from the data
• At the end of the study
– May compare results to other past
studies to support or modify existing
ideas and practices
60. What are the steps that you can use to
review the literature?
– Step 1: Identify key terms
– Step 2: Use search strategies to locate
literature
– Step 3: Select relevant good quality
documents
– Step 4: Take notes on the key aspects of each
selected document
61. How do you identify key terms related
to the topic of the literature review?
– Pose a short, general question you would like
answered
– Write a preliminary working title for your
project and select two to three keywords
– Use words that you find in the literature
– List synonyms for your topic
62. How do you search databases using the key
terms to locate literature?
– Use multiple key terms, but not too many
– Use “logic” terms to combine multiple key
terms
– Limit your search to recent literature
– Begin your search by looking for journal
articles
– Keep trying new combinations of key terms to
find the best literature
63. How do you select literature that is relevant?
– It covers the same topic
– It concerns the same individuals or sites
– It addresses the same research problem
64. How do you select literature that is of good
quality?
– Select original sources over secondary
– Select peer-reviewed sources over those not
reviewed
– Select reputable sources over unknown
sources
65. How do you take notes on the key aspects
of each selected document?
• Summarize:
– The complete reference to the source
– The research problem
– The purpose, research questions, and hypotheses
– The data collection procedures
– The major results and findings
– Your comments about the study
• strengths and weaknesses
• implications for practice
66. How do you synthesize literature and write a
literature review?
1. Organize the literature into themes
2. Summarize the major themes
3. Document the sources with citations to the
literature
4. Provide conclusions about the review
67. How do you organize the literature into
themes?
• Make a literature map
– Label overall map with a key term that
summarizes your topic
– Sort sources into groups of related topics
– Label each group to summarize the theme
– Indicate your own work on the map
68. How do you write a summary of the major themes?
Study-by-study review
• Group studies into broad
themes
• Write a one paragraph
summary for each study
within each theme
Thematic review
• Identify the themes from
the literature
• Briefly summarize only the
relevant ideas from each
study that relates to the
theme (not the article as a
whole)
69. How do you document the sources by including citations
to the literature?
• Plagiarism means to represent someone else’s
ideas and writings as if they were your own
– Using someone else’s ideas
– Copying someone else’s words directly or changing
just a few words
• Plagiarism has serious consequences
– Failing a module
– Being dismissed from the degree programme
– Losing a job
•
• You must learn to always give proper credit to
your sources
70. How do you provide your conclusions about
the literature?
• Answer the question: “What are the major
ideas from all of the studies I reviewed?”
– Include three to five themes that summarize the
literature
– Emphasize the big ideas under each theme
– Highlight what the reader should remember
– Identify strengths and weaknesses
• Discuss how the literature informs your work
71. How do you evaluate the literature review in
a research study?
Quality
criteria
Indicators of
higher quality
Indicators of
lower quality
The review
includes the
relevant
literature
Comprehensive
Aligned with study's
topic
Important subtopics are
included
Superficial
May not relate to the
study’s topic
Important subtopics are
missing
The review
examines
sources that
are recent and
of high quality
Original research
Published in peer-
reviewed journals
Recent
Books and secondary
sources
Not undergone peer
review
No longer current
72. How do you evaluate the literature review in a
research study?
Quality
criteria
Indicators of
higher quality
Indicators of
lower quality
The literature
review is
appropriately
documented
Citations are provided
for all ideas drawn from
the literature
The citations are
correct, complete, and
in a consistent style
Not all ideas drawn
from the literature are
supported with citations
Some citations are
incorrect, incomplete,
or in an inconsistent
style
The literature
is thoughtfully
synthesized
Organized into major
themes that make
sense
Clearly identified by
headings and/or a
visual map
Organization does not
make sense
Unclear headings
73. Quality
criteria
Indicators of
higher quality
Indicators of
lower quality
The literature
is critically
examined
Critiques includes
deficiencies, strengths
and weaknesses, and
implications for the
study’s design
Only summarizes
No critical commentary
The study has
a strong
foundation in
the literature
Clearly connected to
the problem, purpose,
approach, methods,
and interpretations
Explicitly explains how
the literature is being
used in the study
Lack of connection to
the problem, purpose,
approach, methods,
and interpretations.
The study report does
not indicate how the
literature is being used
in the study
74. Quality
criteria
Indicators of
higher quality
Indicators of
lower quality
The use of the
literature fits
the study's
overall
research
approach
In a quantitative study:
Justifies the problem
Identifies major
variables and
hypotheses compares
results to predictions
In a quantitative study:
Minimal for the topic
Does not support the
choice of variables and
stated hypotheses
In a qualitative study:
Justifies the problem
Informs researcher's
approach
Is examined further as
new findings emerge
In a qualitative study:
Makes predictions that
limit the researcher's
openness
Remains static even
when new findings
emerge
Editor's Notes
When you have completed a review of literature, whether as part of an assessment, dissertation or problem solving assignment you will have a justified framework / set of “lenses” through which you can examine the problem/ issue/ situation more clearly.
This is why it should never be a random trawl through marketing textbooks so that you can show the tutor how much you know about Kottler (as important as he is!).
Any literature review should present theme or issue based thoughts on the areas of relevance toward revealing your critical understanding of the conceptual lenses that you will be using to analyse your subject.
The lens (set of lenses ..i.e the perspective) that you use must be appropriate to the questions your are asking.
Hence, if your title / question is about the future of a specific industry… don’t spend a lot of time researching Porters five forces!
And don’t spend your time trying to reinvent the wheel, it is better to stand on the shoulders of giants to see what they have done.
Read critically: Reading a research paper must be a critical process. You should not assume that the authors are always correct. Instead, be suspicious.
Critical reading involves asking appropriate questions. If the authors attempt to solve a problem, are they solving the right problem? Are there simple solutions the authors do not seem to have considered? What are the limitations of the solution (including limitations the authors might not have noticed or clearly admitted)?
Are the assumptions the authors make reasonable? Is the logic of the paper clear and justifiable, given the assumptions, or is there a flaw in the reasoning?
If the authors present data, did they gather the right data to substantiate their argument, and did they appear to gather it in the correct manner? Did they interpret the data in a reasonable manner? Would other data be more compelling?
Read creatively: Reading a paper critically is easy, in that it is always easier to tear something down than to build it up. Reading creatively involves harder, more positive thinking.
What are the good ideas in this paper? Do these ideas have other applications or extensions that the authors might not have thought of? Can they be generalized further? Are there possible improvements that might make important practical differences? If you were going to start doing research from this paper, what would be the next thing you would do?
Make notes as you read the paper:
Many people cover the margins of their copies of papers with notes. Use whatever style you prefer. If you have questions or criticisms, write them down so you do not forget them. Underline key points the authors make. Mark the data that is most important or that appears questionable. Such efforts help the first time you read a paper and pay big dividends when you have to re-read a paper after several months have gone past.
Almost all good research papers try to provide an answer a specific question. (Sometimes the question is a natural one that people specifically set out to answer; sometimes a good idea just ends up answering a worthwhile question.) If you can succinctly describe a paper, you have probably recognized the question the authors started with with and the answer they provide. Once you have focused on the main idea, you can go back and try to outline the paper to gain insight into more specific details. Indeed, if summarizing the paper in one or two sentences is easy, go back and try to deepen your outline by summarizing the three or four most important subpoints of the main idea.
If possible, compare the paper to other works.
Summarizing the paper is one way to try to determine the scientific contribution of a paper. But to really gauge the scientific merit, you must compare the paper to other works in the area. Are the ideas really novel, or have they appeared before? (Of course we do not expect you to be experts and know the areas ahead of time in this class!)
It is worth mentioning that scientific contributions can take on many forms. Some papers offer new ideas; others implement ideas, and show how they work; others bring previous ideas together and unite them under a novel framework. Knowing other work in the area can help you to determine which sort of contribution a paper is actually making.
I won’t be able to read any drafts of your assignments, however, I will be able to give feedback on your approaches to literature reviewing.
I will set a task this week, asking you to review a particular paper,
Please use the template questions here to help you.
See Journal ranking list
Ask questions about which journals will be relevant
Databased
Note – Identify who the authors are and their importance
Consider the three is of reading research
This will build your own personal reading list – read who the expertts read