The document discusses how businesses need to shift to conversation-driven sales approaches to meet buyers' expectations of real-time, on-their-terms experiences. It outlines steps to implement conversation-driven inbound and outbound sales, including replacing lead forms with conversations, targeting high-intent pages, and scheduling demos 24/7 for inbound sales and setting up personalized messages, connecting email to messaging, and getting alerts for outbound and account-based sales. The goal is to qualify, capture, and connect with leads through conversations to generate opportunities and close deals faster.
The way people research and buy products has fundamentally shifted.
These days, people prefer having conversations over filling out lead capture forms (81% don't fill out the form when they encounter gated content).
And 66% prefer real-time messaging for talking to businesses over any other communication channel.
To help you better understand what this new marketing and sales landscape looks like, we teamed up with our friends at Clearbit to create the first-ever State of Conversational Marketing report.
After talking to thousands of customers, what we’ve heard loud and clear (and maybe you’ve felt this, too) is that something is broken with the way we market and sell.
Over the past several years, we’ve become obsessed with tracking and measuring every metric imaginable: hits, clicks, emails, dials, and so on.
We’ve become so focused on things like A/B testing, retargeting, email blasts, robocalls, form fills, marketing-qualified leads (MQLs), and sales-qualified leads (SQLs), that we’ve lost track of what really matters.
At some point, being data-driven started being more important than being customer-driven.
As a result, the buying experience most companies provide has become cold and impersonal. For many marketing and sales teams, their leads have become faceless entities that exist only inside of spreadsheets -- they aren’t treated like actual people.
Not only is it a terrible experience for potential customers, it’s also bad for business.
There’s a reason why only 43% of people answer cold calls, and the average email open rate is about 20%, and the average landing page conversion rate is just 2.35% …
The way we’ve been doing marketing and sales is broken.
The good news? You already know how to fix it, because the solution has always been there:
We need make business personal again.
So that’s exactly what we’re doing, and thousands of businesses are doing it with us. And the way we’re doing it is by putting one-to-one communication and dialogue back at the center of everything.
We’re replacing traditional marketing with conversational marketing.
Keep reading to learn more about what conversational marketing is, what kind of results it’s been driving for businesses, and how you can implement conversational marketing at your business.
The world’s fastest growing companies are using chatbots to generate leads 24/7/365–but much of Conversational Marketing is still a myth to the majority
of marketers. This session will shatter the myth and provide practical insights that can turn your website into a world-class showroom that provides every visitor with an experience that leaves them feeling like a VIP.
State of Conversational Marketing 2019 [Free Report]Drift
What does a great customer experience look like today? In a world where we now expect instant responses to our questions, and where we can order just about anything online with a few clicks and have it delivered to our door that same day, how can SaaS and B2B companies up their game in order to meet (and exceed) those new expectations?
At Drift, we decided to team up with our friends at SurveyMonkey Audience to find out.
In our new report, the 2019 State of Conversational Marketing, we explore how and why customer expectations are evolving and highlight key conversational marketing trends and benchmarks that will help your company become more customer-centric (and, in turn, drive more revenue).
To download the full report, go to: https://www.drift.com/state-of-conversational-marketing/
The 3 Secrets Behind Zoom’s Triple-Digit GrowthDrift
If you work in the tech world, chances are you’ve heard of — or more likely, you’ve used — the video conferencing application Zoom.
At Drift, Zoom has become our go-to tool for running company meetings and hosting webinars.
And based on Zoom’s 700,000 business customers, which include half of the companies in the Fortune 50, it’s clear that a lot of other teams are seeing its value, too.
But it’s not just businesses using Zoom.
Zoom’s customer base also boasts 6,900 educational institutions, which includes 90 percent of the top 200 U.S. universities.
All customers considered, Zoom’s revenue grew nearly 300% in 2016, which marked the company’s fourth consecutive year of triple-digit growth.
To support that growth, Zoom has built offices in San Jose, Santa Barbara, Denver, Kansas City, Sydney, and London. Overall, the company now employs 600+ people.
By all measures, Zoom has become a hypergrowth company, joining the likes of Slack and MailChimp.
And following a $100 million series D led by Sequoia, Zoom has also become a “unicorn,” as their valuation has now stretched beyond $1 billion. (Although here’s a fun fact: Zoom’s founder and CEO Eric Yuan hates the term “unicorn,” and tells Zoom employees not to use it.)
After reviewing all of these stats, and remembering the ridiculous timeframe in which all of this happened, it begs the question:
How the heck did Zoom do it?
The way people research and buy products has fundamentally shifted.
These days, people prefer having conversations over filling out lead capture forms (81% don't fill out the form when they encounter gated content).
And 66% prefer real-time messaging for talking to businesses over any other communication channel.
To help you better understand what this new marketing and sales landscape looks like, we teamed up with our friends at Clearbit to create the first-ever State of Conversational Marketing report.
After talking to thousands of customers, what we’ve heard loud and clear (and maybe you’ve felt this, too) is that something is broken with the way we market and sell.
Over the past several years, we’ve become obsessed with tracking and measuring every metric imaginable: hits, clicks, emails, dials, and so on.
We’ve become so focused on things like A/B testing, retargeting, email blasts, robocalls, form fills, marketing-qualified leads (MQLs), and sales-qualified leads (SQLs), that we’ve lost track of what really matters.
At some point, being data-driven started being more important than being customer-driven.
As a result, the buying experience most companies provide has become cold and impersonal. For many marketing and sales teams, their leads have become faceless entities that exist only inside of spreadsheets -- they aren’t treated like actual people.
Not only is it a terrible experience for potential customers, it’s also bad for business.
There’s a reason why only 43% of people answer cold calls, and the average email open rate is about 20%, and the average landing page conversion rate is just 2.35% …
The way we’ve been doing marketing and sales is broken.
The good news? You already know how to fix it, because the solution has always been there:
We need make business personal again.
So that’s exactly what we’re doing, and thousands of businesses are doing it with us. And the way we’re doing it is by putting one-to-one communication and dialogue back at the center of everything.
We’re replacing traditional marketing with conversational marketing.
Keep reading to learn more about what conversational marketing is, what kind of results it’s been driving for businesses, and how you can implement conversational marketing at your business.
The world’s fastest growing companies are using chatbots to generate leads 24/7/365–but much of Conversational Marketing is still a myth to the majority
of marketers. This session will shatter the myth and provide practical insights that can turn your website into a world-class showroom that provides every visitor with an experience that leaves them feeling like a VIP.
State of Conversational Marketing 2019 [Free Report]Drift
What does a great customer experience look like today? In a world where we now expect instant responses to our questions, and where we can order just about anything online with a few clicks and have it delivered to our door that same day, how can SaaS and B2B companies up their game in order to meet (and exceed) those new expectations?
At Drift, we decided to team up with our friends at SurveyMonkey Audience to find out.
In our new report, the 2019 State of Conversational Marketing, we explore how and why customer expectations are evolving and highlight key conversational marketing trends and benchmarks that will help your company become more customer-centric (and, in turn, drive more revenue).
To download the full report, go to: https://www.drift.com/state-of-conversational-marketing/
The 3 Secrets Behind Zoom’s Triple-Digit GrowthDrift
If you work in the tech world, chances are you’ve heard of — or more likely, you’ve used — the video conferencing application Zoom.
At Drift, Zoom has become our go-to tool for running company meetings and hosting webinars.
And based on Zoom’s 700,000 business customers, which include half of the companies in the Fortune 50, it’s clear that a lot of other teams are seeing its value, too.
But it’s not just businesses using Zoom.
Zoom’s customer base also boasts 6,900 educational institutions, which includes 90 percent of the top 200 U.S. universities.
All customers considered, Zoom’s revenue grew nearly 300% in 2016, which marked the company’s fourth consecutive year of triple-digit growth.
To support that growth, Zoom has built offices in San Jose, Santa Barbara, Denver, Kansas City, Sydney, and London. Overall, the company now employs 600+ people.
By all measures, Zoom has become a hypergrowth company, joining the likes of Slack and MailChimp.
And following a $100 million series D led by Sequoia, Zoom has also become a “unicorn,” as their valuation has now stretched beyond $1 billion. (Although here’s a fun fact: Zoom’s founder and CEO Eric Yuan hates the term “unicorn,” and tells Zoom employees not to use it.)
After reviewing all of these stats, and remembering the ridiculous timeframe in which all of this happened, it begs the question:
How the heck did Zoom do it?
Building a Sales Funnel That Sells with WordpressDan Kaufman
Having a nice looking website is great – but if you are not able to lead your prospect down the right path they will never become a customer / client. How to build a sales funnel within WordPress. A sales funnel is a structured method for developing products and/or service offerings at multiple price points, designed to entice prospects to first divulge their contact information, then make an initial purchase, followed by additional purchases. The Marketing Funnel, done right, maximizes the lifetime value of a client.
CRM In Real Estate Company Powerpoint Presentation SlidesSlideTeam
Identify the best methods to grab the real estate customer attention with the CRM In Real Estate Company Powerpoint Presentation Slides. Utilize our real estate management system PPT slideshow and present challenges faced in the real estate business, and solutions to overcome those challenges. Present key benefits of CRM software such as built-in phone, email, best sales lead, etc. These real estate CRM software PowerPoint slides showcase the organizational structure of real estate through flow charts which allows your team to understand how CRM works in the real estate business. You can also show the benefits of CRM in the real estate business. This includes maximizing the conversion rate, giving reminders, updating information, etc. Also, present the various modes by which customer complaints can be collected such as telephone, personal visit, email, etc. This customer relationship management PPT slideshow is useful for showing the software cycle of CRM in real estate. Information related to the customer of real estate business can be easily presented with the help of these fully editable slides. Also, depict end to end sales execution, channels to capture customers, customer distribution criteria, lead generation roadmap, etc. kinds of information by downloading our ready-to-use CRM software Presentation. https://bit.ly/3uynoHG
How can I convert my subscribers into customers, turn my customers into great customers, and extend the lifetime value of my customers?
In each of those cases, lifecycle marketing is key. Lifecycle marketing is about triggering marketing communications when you know they will have maximum impact—and also knowing who you shouldn’t focus your efforts on.
If you’re part of an eCommerce company and are interested in building an automated customer acquisition and retention plan, then this presentation is for you. Mike Arsenault, Co-founder and CEO of Rejoiner, covers:
--The basics of lifecycle email marketing for eCommerce
--How to use a simple spreadsheet to identify customers with the highest potential ROI
--How to predict when customers are about to defect from your company
--How to measure the profitability of your triggered email program
--Examples of lifecycle email campaigns that real eCommerce companies are using today
In a nutshell, Inbound is what's replaced traditional, costly broadcast advertising with an adaptable model where customer behaviour is made visible, results tangible and effectiveness measurable.
Open any business journal, and inevitably you will see an article about digital transformation. It is a buzzword in today’s marketing, business and strategy world. But how does that apply to professional services firms? During this session, at the 2017 Legal Marketing Association Annual Conference, we look at how to move beyond discreet digital projects (i.e. creating a website, amplifying your message through social and/or fine-tuning your email communications) in favor of a comprehensive multi-year strategy that focuses on continuous improvement, optimization and multi-channel communications. We examine how law firms and other professional services organizations are investing in digital as a core business development and marketing asset.
Specifically, we touch on how to:
1). Break free from the confines of defined project stages (beginning, middle, end), and instead adopt a more fluid approach that allows for continuous, incremental investment
2). Plan strategic short-term actions that will support a long-term vision
3). Collect, analyze and apply data in order to sustain digital momentum
4). Tackle budgeting and assemble strong cross-functional teams to support digital efforts
5). Implement a governance plan to measure and promote progress year after year
The buying journey has completely changed over the last decade due in large part to the Internet and the amount of information now accessible online. Businesses must come to the realization that their prospective buyers are completing up to 70% of their buying journey before contacting them. This stat may be staggering to some, but there’s good news — you still have the ability to influence your audience early on and throughout their entire buying journey. My new eBook takes a deep dive into what a modern day B2B buyer’s path to purchase looks like, the marketing solutions that play into each phase of their buying journey, and how those marketing solutions ultimately influence the buyer’s decision to purchase. This eBook is a must read for any marketer looking for a fresh perspective on the B2B digital landscape and how their business can capitalize on the online marketing opportunities available to them.
We’re calling the event “Cheers to Inbound Marketing,” and what better place to hold it than at a craft beer market? From 5:30–8 pm, we will have food, drink, networking, prize drawings, and a little inbound education.
During the Cheers to Inbound Marketing event, we’ll also be announcing the dates for the remaining quarterly HUG meetings, all of which will be at Casual Pint Hardin Valley. We’ll tackle lots of in-depth inbound marketing and HubSpot topics in 2015, and we’re taking requests
The other dates are:
• Q2 Knoxville HUG Meetup: 5/19/15
• Q3 Knoxville HUG Meetup: 8/11/15
• Q4 Knoxville HUG Meet Up: 10/13/15
The Casual Pint is located at 10677 Hardin Valley Road, Knoxville, TN 37932, just off Pellissippi Parkway.
Halifax HubSpot User Group Meetup - Dec 9, 2014Kula Partners
On December 9th, 2014 as a part of our quarterly HubSpot User Group Meetup Mike Ewing, Author of "Inbound Commerce, How to Sell Better Than Amazon" delivered a presentation to a packed crowd at the Kula Partners office.
Simply SaaS University: Marketing 101 - Asia MatosJacey Lucus
Atlanta Ventures hosted the 2nd Simply SaaS University class: Marketing Metrics 101 with Asia Matos. In the class, SaaS entrepreneurs learned more about the fundamentals to defining their customer acquisition strategy, why it’s important to define your primary marketing channels, best practices around researching, how to create an amazing funnel.
As a marketer you know how important it is to understand your audience; you also know how impossible it can be to get that right!
In this webinar, digital marketing pros from WordStream and Bounce Exchange share 4 psychology principles to help you get inside your audiences’ heads and gain insights to boost your landing page conversion rates.
You’ll learn how to:
-Leverage psychology to better understand your audience
-Use that knowledge to build a better conversion funnel
-Craft landing pages with crazy high conversion rates
For more information on WordStream, visit www.wordstream.com.
“How can I get more bookings and more revenue?”
This is the question that every hotelier must answer to keep his business alive. The question is simple, but answering it can be a challenge.
The challenge becomes even greater when you’re immersed in managing the day-to-day operations of your hotel. It’s hard to see the forest for the trees, sometimes – or, for a more appropriate metaphor, it’s hard to see the battlefield when you’re busy in the trenches.
This presentation will briefly lift you out of the trenches by providing you with 18 tips that’ll help you get more bookings and boost your hotel revenue. Take a look at a map of the whole battlefield and find out where your strongest and weakest points are.
Let’s go.
5,000. That’s the number of ads your prospects are exposed to every day, and that’s a lot. So how do you make your business stand out in all that noise? How do you hit your target audience with marketing that not only captures their attention but WOWs them to convert?
These are the fundamental questions asked by all marketers, in this new webinar, we are going to answer them. Join the conversion trifecta WordStream, Bounce Exchange, and Datanyze for our next free webinar and learn how to capture, engage, and convert your prime prospects with a stand-out marketing message.
You'll learn our top 10 proven strategies to win new customers and stay competitive absolutely everywhere, including:
- On the search results page
- With your website
- And when reaching out to leads
_____________________________________________________________
For more information about WordStream's services, visit www.wordstream.com.
SaaS marketing 101 How to execute today for maximum growthAli Mahmoud
Practical tips for any small business or SaaS Company to improve their marketing. Inbound Marketing is a topic often covered however what about businesses that need short term results while they execute on their long term inbound strategy.
Entrepreneurs are faced with too many choices: inbound vs outbound, social, referral or account-based marketing. This slideshare takes an in-depth look at outbound marketing & referral marketing which can be two highly effective vehicles to help you acquire customers today.
Enjoy and please share your thoughts, successes and even your failures. We can all grow together.
My 3 Biggest Discoveries of the Past 20 YearsDrift
Drift co-founder and CEO David Cancel's presentation from HYPERGROWTH 2017. Learn about the 3 biggest discoveries of David's 20+ year career building companies and developing tools for marketing and sales teams.
Why do some companies, products, services, and ideas achieve Hypergrowth, while others only capture a small portion of a market?
That’s the question I was trying to answer when I came up with the Hypergrowth Curve.
The curve consists of three stages of growth that every breakthrough company, product, service, or idea transitions through. And in each stage, the strategy and focus totally shifts.
In the first stage on the Hypergrowth Curve, you’re building a product and finding your tribe. You’re seeing if the idea is even possible.
In the second stage, you’ve found product/market fit and are now focused on rolling out your invention to the masses.
Finally, in the third stage, you’re focused on building a global brand and dominating an entire category (or micro-niche).
UX 프로젝트를 시작하는 분들을 위해 UX 디자인과 프로젝트방법론에 대한 A부터 Z까지를 간결한 질문들을 중심으로 모두 정리했습니다. (PDF 다운로드 가능)
1. UX 디자인이란?
• UX 디자인은 한 마디로 무엇인가?
• UX 디자인에서 하는 일은?
• UX 디자인이 왜 필요한가?
• UX 디자인의 핵심은?
• UXer들이 알고자 하는 사용자 경험이란 무엇인가?
• UX 디자이너들은 누구인가?
2. UX프로젝트란?
• UX 프로젝트는 무엇이 다른가?
• 왜 UX 프로젝트를 해야 하는가?
• 우리 분야에 대한 경험이 부족한 UXer에게 프로젝트를 맡겨도 되는가?
• UX 프로젝트를 했다가 실패한 경험이 있다. 무엇이 잘못된 건가?
• UX 프로젝트의 일반적인 일정
• UX 프로젝트 계획 시 염두에 두어야 할 5가지
• 컨설팅 업체가 UX 프로젝트를 진행할 때 우리의 역할은 무엇인가?
• 컨설팅 업체가 요구하는 자료가 많은데, 모두 공개해도 되는가?
• 진행중인 UX 프로젝트를 공개하면 어떤 장점이 있는가?
3. 필드리서치
• UXer들은 왜 필드리서치를 하는가?
• 필드리서치와 마케팅 리서치의 차이점은?
• 필드리서치는 누구를, 몇 명이나 대상으로 해야 하나?
• 필드리서치를 할 때, 주의해야 할 사항은?
• 필드리서치 결과를 가지고 바로 디자인하면 안 되는가?
4. UX 모델링
• UX 프로젝트에서 모델링이란 작업을 굳이 해야 하는가?
• 필드리서치 결과를 가지고 가장 빠르게 인사이트를 도출할 수 있는 방법은?
• Persona가 기존의 마케팅 시장세분화와 다른 점은?
• Persona를 통해서 얻을 수 있는 기대효과는?
• 선행연구 프로젝트에 가장 적합한 UX 모델링 방법은?
• Journey Map은 언제나 유효한가?
5. UX 전략
• UX 모델링을 통해서 얻어야 할 최종 결과는?
• UX 프로젝트에서 이야기하는 전략이란?
• UX에서 가치가 중요한 이유는?
• UX 프로젝트에서 얘기하는 가치의 구체적인 구분은?
• UXer들은 새로운 사용자경험을 어떻게 디자인하는가?
• UX 프로젝트에서 사용자 시나리오가 중요한 이유는?
• 사용자 시나리오는 어떻게 활용되는가?
6. 프로토타이핑
• UX 프로젝트에서의 프로토타이핑은 무엇인가?
• 구현충실도(fidelity)를 꼭 낮은 것에서부터 시작해야 하는가?
• 프로토타입 작업 시 사용성 테스트를 거치는 이유는?
• 테스트는 누구를 대상으로 하는 것이 좋은가?
• 테스트는 몇 명이나 하는 것이 좋은가?
• UX 프로젝트에서 이야기하는 테스트 방법에는 어떤 것들이 있나?
Building a Sales Funnel That Sells with WordpressDan Kaufman
Having a nice looking website is great – but if you are not able to lead your prospect down the right path they will never become a customer / client. How to build a sales funnel within WordPress. A sales funnel is a structured method for developing products and/or service offerings at multiple price points, designed to entice prospects to first divulge their contact information, then make an initial purchase, followed by additional purchases. The Marketing Funnel, done right, maximizes the lifetime value of a client.
CRM In Real Estate Company Powerpoint Presentation SlidesSlideTeam
Identify the best methods to grab the real estate customer attention with the CRM In Real Estate Company Powerpoint Presentation Slides. Utilize our real estate management system PPT slideshow and present challenges faced in the real estate business, and solutions to overcome those challenges. Present key benefits of CRM software such as built-in phone, email, best sales lead, etc. These real estate CRM software PowerPoint slides showcase the organizational structure of real estate through flow charts which allows your team to understand how CRM works in the real estate business. You can also show the benefits of CRM in the real estate business. This includes maximizing the conversion rate, giving reminders, updating information, etc. Also, present the various modes by which customer complaints can be collected such as telephone, personal visit, email, etc. This customer relationship management PPT slideshow is useful for showing the software cycle of CRM in real estate. Information related to the customer of real estate business can be easily presented with the help of these fully editable slides. Also, depict end to end sales execution, channels to capture customers, customer distribution criteria, lead generation roadmap, etc. kinds of information by downloading our ready-to-use CRM software Presentation. https://bit.ly/3uynoHG
How can I convert my subscribers into customers, turn my customers into great customers, and extend the lifetime value of my customers?
In each of those cases, lifecycle marketing is key. Lifecycle marketing is about triggering marketing communications when you know they will have maximum impact—and also knowing who you shouldn’t focus your efforts on.
If you’re part of an eCommerce company and are interested in building an automated customer acquisition and retention plan, then this presentation is for you. Mike Arsenault, Co-founder and CEO of Rejoiner, covers:
--The basics of lifecycle email marketing for eCommerce
--How to use a simple spreadsheet to identify customers with the highest potential ROI
--How to predict when customers are about to defect from your company
--How to measure the profitability of your triggered email program
--Examples of lifecycle email campaigns that real eCommerce companies are using today
In a nutshell, Inbound is what's replaced traditional, costly broadcast advertising with an adaptable model where customer behaviour is made visible, results tangible and effectiveness measurable.
Open any business journal, and inevitably you will see an article about digital transformation. It is a buzzword in today’s marketing, business and strategy world. But how does that apply to professional services firms? During this session, at the 2017 Legal Marketing Association Annual Conference, we look at how to move beyond discreet digital projects (i.e. creating a website, amplifying your message through social and/or fine-tuning your email communications) in favor of a comprehensive multi-year strategy that focuses on continuous improvement, optimization and multi-channel communications. We examine how law firms and other professional services organizations are investing in digital as a core business development and marketing asset.
Specifically, we touch on how to:
1). Break free from the confines of defined project stages (beginning, middle, end), and instead adopt a more fluid approach that allows for continuous, incremental investment
2). Plan strategic short-term actions that will support a long-term vision
3). Collect, analyze and apply data in order to sustain digital momentum
4). Tackle budgeting and assemble strong cross-functional teams to support digital efforts
5). Implement a governance plan to measure and promote progress year after year
The buying journey has completely changed over the last decade due in large part to the Internet and the amount of information now accessible online. Businesses must come to the realization that their prospective buyers are completing up to 70% of their buying journey before contacting them. This stat may be staggering to some, but there’s good news — you still have the ability to influence your audience early on and throughout their entire buying journey. My new eBook takes a deep dive into what a modern day B2B buyer’s path to purchase looks like, the marketing solutions that play into each phase of their buying journey, and how those marketing solutions ultimately influence the buyer’s decision to purchase. This eBook is a must read for any marketer looking for a fresh perspective on the B2B digital landscape and how their business can capitalize on the online marketing opportunities available to them.
We’re calling the event “Cheers to Inbound Marketing,” and what better place to hold it than at a craft beer market? From 5:30–8 pm, we will have food, drink, networking, prize drawings, and a little inbound education.
During the Cheers to Inbound Marketing event, we’ll also be announcing the dates for the remaining quarterly HUG meetings, all of which will be at Casual Pint Hardin Valley. We’ll tackle lots of in-depth inbound marketing and HubSpot topics in 2015, and we’re taking requests
The other dates are:
• Q2 Knoxville HUG Meetup: 5/19/15
• Q3 Knoxville HUG Meetup: 8/11/15
• Q4 Knoxville HUG Meet Up: 10/13/15
The Casual Pint is located at 10677 Hardin Valley Road, Knoxville, TN 37932, just off Pellissippi Parkway.
Halifax HubSpot User Group Meetup - Dec 9, 2014Kula Partners
On December 9th, 2014 as a part of our quarterly HubSpot User Group Meetup Mike Ewing, Author of "Inbound Commerce, How to Sell Better Than Amazon" delivered a presentation to a packed crowd at the Kula Partners office.
Simply SaaS University: Marketing 101 - Asia MatosJacey Lucus
Atlanta Ventures hosted the 2nd Simply SaaS University class: Marketing Metrics 101 with Asia Matos. In the class, SaaS entrepreneurs learned more about the fundamentals to defining their customer acquisition strategy, why it’s important to define your primary marketing channels, best practices around researching, how to create an amazing funnel.
As a marketer you know how important it is to understand your audience; you also know how impossible it can be to get that right!
In this webinar, digital marketing pros from WordStream and Bounce Exchange share 4 psychology principles to help you get inside your audiences’ heads and gain insights to boost your landing page conversion rates.
You’ll learn how to:
-Leverage psychology to better understand your audience
-Use that knowledge to build a better conversion funnel
-Craft landing pages with crazy high conversion rates
For more information on WordStream, visit www.wordstream.com.
“How can I get more bookings and more revenue?”
This is the question that every hotelier must answer to keep his business alive. The question is simple, but answering it can be a challenge.
The challenge becomes even greater when you’re immersed in managing the day-to-day operations of your hotel. It’s hard to see the forest for the trees, sometimes – or, for a more appropriate metaphor, it’s hard to see the battlefield when you’re busy in the trenches.
This presentation will briefly lift you out of the trenches by providing you with 18 tips that’ll help you get more bookings and boost your hotel revenue. Take a look at a map of the whole battlefield and find out where your strongest and weakest points are.
Let’s go.
5,000. That’s the number of ads your prospects are exposed to every day, and that’s a lot. So how do you make your business stand out in all that noise? How do you hit your target audience with marketing that not only captures their attention but WOWs them to convert?
These are the fundamental questions asked by all marketers, in this new webinar, we are going to answer them. Join the conversion trifecta WordStream, Bounce Exchange, and Datanyze for our next free webinar and learn how to capture, engage, and convert your prime prospects with a stand-out marketing message.
You'll learn our top 10 proven strategies to win new customers and stay competitive absolutely everywhere, including:
- On the search results page
- With your website
- And when reaching out to leads
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For more information about WordStream's services, visit www.wordstream.com.
SaaS marketing 101 How to execute today for maximum growthAli Mahmoud
Practical tips for any small business or SaaS Company to improve their marketing. Inbound Marketing is a topic often covered however what about businesses that need short term results while they execute on their long term inbound strategy.
Entrepreneurs are faced with too many choices: inbound vs outbound, social, referral or account-based marketing. This slideshare takes an in-depth look at outbound marketing & referral marketing which can be two highly effective vehicles to help you acquire customers today.
Enjoy and please share your thoughts, successes and even your failures. We can all grow together.
My 3 Biggest Discoveries of the Past 20 YearsDrift
Drift co-founder and CEO David Cancel's presentation from HYPERGROWTH 2017. Learn about the 3 biggest discoveries of David's 20+ year career building companies and developing tools for marketing and sales teams.
Why do some companies, products, services, and ideas achieve Hypergrowth, while others only capture a small portion of a market?
That’s the question I was trying to answer when I came up with the Hypergrowth Curve.
The curve consists of three stages of growth that every breakthrough company, product, service, or idea transitions through. And in each stage, the strategy and focus totally shifts.
In the first stage on the Hypergrowth Curve, you’re building a product and finding your tribe. You’re seeing if the idea is even possible.
In the second stage, you’ve found product/market fit and are now focused on rolling out your invention to the masses.
Finally, in the third stage, you’re focused on building a global brand and dominating an entire category (or micro-niche).
UX 프로젝트를 시작하는 분들을 위해 UX 디자인과 프로젝트방법론에 대한 A부터 Z까지를 간결한 질문들을 중심으로 모두 정리했습니다. (PDF 다운로드 가능)
1. UX 디자인이란?
• UX 디자인은 한 마디로 무엇인가?
• UX 디자인에서 하는 일은?
• UX 디자인이 왜 필요한가?
• UX 디자인의 핵심은?
• UXer들이 알고자 하는 사용자 경험이란 무엇인가?
• UX 디자이너들은 누구인가?
2. UX프로젝트란?
• UX 프로젝트는 무엇이 다른가?
• 왜 UX 프로젝트를 해야 하는가?
• 우리 분야에 대한 경험이 부족한 UXer에게 프로젝트를 맡겨도 되는가?
• UX 프로젝트를 했다가 실패한 경험이 있다. 무엇이 잘못된 건가?
• UX 프로젝트의 일반적인 일정
• UX 프로젝트 계획 시 염두에 두어야 할 5가지
• 컨설팅 업체가 UX 프로젝트를 진행할 때 우리의 역할은 무엇인가?
• 컨설팅 업체가 요구하는 자료가 많은데, 모두 공개해도 되는가?
• 진행중인 UX 프로젝트를 공개하면 어떤 장점이 있는가?
3. 필드리서치
• UXer들은 왜 필드리서치를 하는가?
• 필드리서치와 마케팅 리서치의 차이점은?
• 필드리서치는 누구를, 몇 명이나 대상으로 해야 하나?
• 필드리서치를 할 때, 주의해야 할 사항은?
• 필드리서치 결과를 가지고 바로 디자인하면 안 되는가?
4. UX 모델링
• UX 프로젝트에서 모델링이란 작업을 굳이 해야 하는가?
• 필드리서치 결과를 가지고 가장 빠르게 인사이트를 도출할 수 있는 방법은?
• Persona가 기존의 마케팅 시장세분화와 다른 점은?
• Persona를 통해서 얻을 수 있는 기대효과는?
• 선행연구 프로젝트에 가장 적합한 UX 모델링 방법은?
• Journey Map은 언제나 유효한가?
5. UX 전략
• UX 모델링을 통해서 얻어야 할 최종 결과는?
• UX 프로젝트에서 이야기하는 전략이란?
• UX에서 가치가 중요한 이유는?
• UX 프로젝트에서 얘기하는 가치의 구체적인 구분은?
• UXer들은 새로운 사용자경험을 어떻게 디자인하는가?
• UX 프로젝트에서 사용자 시나리오가 중요한 이유는?
• 사용자 시나리오는 어떻게 활용되는가?
6. 프로토타이핑
• UX 프로젝트에서의 프로토타이핑은 무엇인가?
• 구현충실도(fidelity)를 꼭 낮은 것에서부터 시작해야 하는가?
• 프로토타입 작업 시 사용성 테스트를 거치는 이유는?
• 테스트는 누구를 대상으로 하는 것이 좋은가?
• 테스트는 몇 명이나 하는 것이 좋은가?
• UX 프로젝트에서 이야기하는 테스트 방법에는 어떤 것들이 있나?
Découvrez le Business Model Freemium/Premium de Dashlane, analysé avec le Business Model Canvas et le Value proposition Canvas. Etude réalisée par Onopia : www.onopia.com
Journée du 25 novembre 2016 "Financer votre projet de startup" à la FrenchTech Rennes St Malo
Une description des dispositifs et aides au financement de l'innovation proposés par BPI France.
Intervention d'Emmanuel Denoue, Chargé d'affaires numérique Bretagne à BPI France
For years now, the lead capture form has been a favorite tool in the marketer's tool belt. But do forms actually work? We wanted to use data to explore how today’s lead forms are performing, as well as how leads and customers like using traditional communication channels associated with forms (i.e. phone and email). Learn more here: https://blog.drift.com/truth-about-forms/
3 jours - 3 modules pour apprendre comment penser comme une startup afin de grandir comme une startup autour de :
Module 1 : Tester votre produit/marché avec le PMF avant de vous engager à le produire
Module 2 : Utiliser le prototypage pour échouer intelligemment
Module 3 : Utiliser les hacking de croissance
NB : Le prix et l'heure, c'est aux participants de décider.
Comment s'adapter à la croissance d'une startup ? (ConFoo 2017 Montréal)Lucien Boix
Découvrez-le à travers les anecdotes vécues par une startup ayant décidé de monter une équipe d'opérations. Nous verrons les enjeux du ticketing, de la capitalisation du savoir, du monitoring, de la qualité de vos projets et enfin de la communication au sein de votre entreprise.
Le but de cette présentation est d'amener des solutions simples à mettre en place et permettant d'améliorer considérablement votre performance d'équipe.
Comment s'articule l'écosystème de l'innovation en France ?Justine Fradin
Support de soutenance de ma thèse professionnelle présentée le 23 février 2017. Etudes des processus d'innovation et de la gestion de l'innovation par les différents acteurs que sont les startups, les ETI/PME, l'état et les grandes entreprises.
Startup 101 : voyage au pays des merveillesWilly Braun
Qu'est ce qu'une startup ? Quelles sont ses spécificité ?
Une introduction aux startups et à leur écosystème, avec un focus sur le cycle de vie et de financement.
Jeunes entreprises en croissance, découvrez une solution internationale packagée et modulaire. Sage X3 vous permet de gérer et piloter l'entreprise à travers le monde.
Ux design. Quoi, Comment, Pourquoi. [Downloadable version - French]Serena Facchinetti
Mohamed and I crafted this French version of my UX Design presentation so that he can use it to teach his students in Tunisia. Now we are sharing it under Creative Commons so that others can benefit too from our effort.
You can download this deck and use it if you want, but please drop me a line if you do: we'd be curious to know it. :)
Lean Startup Day - Atelier - Ce que veulent vraiment vos clients - Les probl...Pragmatic Giraffe
ATELIER PRATIQUE sur Comment faire du customer development et des problems interviews (Running Lean de Ash Maurya) pour construire le produit que votre client va acheter.
Lean Startup Day Paris 2017 - 1ère journée de rencontre autour du Lean Startup.
10 méthodes UX appliquées à votre projet WebCore-Techs
L'UX (User Experience) est une approche du design numérique destinée à apporter aux utilisateurs le bon contenu, le bon service et la bonne information au bon moment et dans une forme intelligible. L'UX est une démarche opérationnelle fondamentale pour réussir votre projet Web : Comment présenter mes contenus ? Comment faire rester mon internaute ? Comment répondre à ses besoins ? Comment dépasser ses freins et en faire un utilisateur "converti" ? Comment faire du beau "utile" ?
Appliquer une démarche UX dans votre projet Web nécessite de connaître les bons outils, leur efficacité et leur pertinence dans votre contexte projet.
Avec ce webinar, découvrez quelles sont les bonnes méthodes, quand et comment les mettre en oeuvre et les résultats à en attendre.
Et réussissez, comme ce fameux sculpteur roumain, à appliquer sur votre site Web ce principe : "la simplicité, c'est la complexité résolue".
Comment créer un produit en mode startup Agile @Digicoop - Maxime Bouroumeau-...Agile En Seine
Nous vous proposons notre retour d’expérience et nos conseils sur la création d’un produit en mode startup agile.
En effet, chez Digicoop, c’est l’ensemble de l’organisation qui se développe en agile. De l’équipe marketing à l’équipe commerciale en passant, évidemment, par l’équipe technique, nous avons mis en place une charte, des processus, et des outils pour créer nos produits et évaluer le potentiel commercial.
Explorez votre potentiel de réussite grâce au Startup Founder CanvasMarseille Innovation
« On ne mise pas sur l’idée mais sur l’équipe ». Toutes les startups ont entendu cette recommandation. Pour autant, peu appliquent ce principe dans leur stratégie de développement, le produit et les clients restant au cœur de leurs préoccupations.
De nombreux outils et méthodes existent pour évaluer le potentiel business d’une idée ou d’une technologie, le Business Model Canvas (BMC) de Strategyzer étant le plus utilisé dans l’écosystème startup. L’analyse du potentiel de l’équipe devait avoir son Canvas. C’est fait avec le Startup Founder Canvas® qui remet l’humain au cœur de l’entrepreneuriat.
Au programme :
Présentation de l’outil pour questionner et sécuriser l’alignement de l’équipe, sa cohérence, sa complémentarité et son efficience :
– La raison d’être de la startup ou le pourquoi : vision, missions, valeurs, motivation et bénéfices recherchés.
– Les critères de succès ou le comment : stratégie, compétences, moyens, organisation et niveau d’engagement.
– La cohérence à l’intérieur de chaque bloc et dans les relations entre les blocs
– L’évaluation de la démarche à titre individuel puis à titre collectif par l’équipe des fondateurs.
Learn how shopping analytics can help answer these four questions:
• Is this a valuable ad moment?
• What is the value of the ad moment?
• What is my buyer’s context at this moment?
• How do I maximize the moment?
For many years, marketers have trusted the digital marketing funnel as their go-to strategy for acquiring new customers. The digital landscape is shifting, and while a lot of people still believe in the funnel, there is a new alternative available now.
NewsCred's Ultimate Guide to Content Marketing ROIstu.Dio
"You need a process and analytical framework to support your content strategy and tie it to your company’s bottom line. Building your content strategy around your key performance indicators (KPIs) before you dive into content production, will build greater credibility and focus amongst all team members."
Via NewsCred
During each day, you will be taught a conversion tactic that can help increase your sales. The tactics will vary from tracking specific key performance indicators to running qualitative research studies (and if you don’t know what these things are, don’t worry as I will explain all of that in the guide as well).
http://codecondo.com/
"Inbound" Sales and Marketing - Fuel Your Startup's Growthstartany
Startany Cloud Acceleration Platform
___________________________________________________
Sam Mallikarjunan is the Principal Marketing Strategist for HubSpot, world's leading inbound marketing platform that has received over $100 million in funding and did an IPO in 2014. Previously Sam has taken various positions at HubSpot, ranging from Head of Experimental Marketing to Head of eCommerce Marketing. Sam is also a continuing education instructor at Harvard and is the author of "How to Sell Better than Amazon" and "Why Medium Works".
The world has changed. How people buy has changed. The last 15 years have seen dramatic shifts in how people communicate, buy, and live their lives. Sales and marketing, however, have been slow to adapt. In this talk, we'll introduce the framework of "inbound" sales and marketing to help you attract (rather than interrupt) your customers and fuel your startup's growth.
Content Marketing and Content Selling - Together
Content Selling enables sales people to efficiently discover, deliver, and track the effectiveness of messages that advance a sales engagement. Effective Content Selling translates into closed business. But how do we get there?
Through this eBook, we’ll take a look at how the two sides of content can work together in concert. First, we’ll see how sales teams can use content in their day-to-day activities. Second, we’ll see how marketing can constantly improve the content that they produce to boost sales effectiveness.
Our first Leeds Online Seller Meetup held on 7th April in Leeds Beckett University was really successful. We had attendance of 20 online
businesses and a representative from local chamber of commerce. There was an interesting mix of businesses selling fancy clothes, books to kitchen doors.
Similar to How to Make the Switch to Conversation-Driven Sales (20)
What does it mean to be a product marketer? What responsibilities do product marketers have?
Learn the answers to this, plus tips for elevating your company's product marketing here: https://www.drift.com/blog/what-is-product-marketing/
Introducing Drift Sequences: Sales Email Built to Drive Conversations, Not SpamDrift
The days of spray and pray are over. The best sales reps are helpful and personal. They are tour guides – more likely to be a product expert than a pushy salesperson.
While the way you and I buy things has changed, the tools have not.
Most sales reps rely on spray and pray tactics – how many emails can they send in order to book a meeting? It’s just a numbers game.
Today's sales email tools were built for yesterday's sales person.
Or as our CEO, David Cancel, would put it “they are perfectly suited for a world that no longer exists.”
That’s because traditional sales email tools are designed for spray and pray tactics – instead of conversations.
Last October, we launched part one of our reinvention: a Drift Chrome Extension that connects your outbound prospecting to real-time messaging on your website.
Today, we’re announcing Drift Sequences, sales email re-designed to help sales reps start more high quality conversations with their prospects.
When we launched Drift back in 2016, we were a messaging tool, plain and simple. But as we talked to the marketers and salespeople using our product day after day, week after week, month after month, and incorporated their feedback into the product, Drift began to evolve.
Today, what started out as a messaging tool has become the world’s first conversational marketing and sales platform.
And we’re pumped to announce that with the launch of our developer platform, now everyone can build on top of Drift.
Here’s The Deck Andy Raskin Called “The Greatest Sales Pitch I’ve Seen All Year”Drift
Andy Raskin has led strategic story training at Uber, Intel, Yelp, General Assembly and Stanford and called this the greatest sales pitch he's seen all year. Have a look.
David Cancel's presentation slides from the 2017 Revenue Summit conference. Look back 5-10 years ago, and sales and marketing teams were all focused on this same thing: Attracting website visitors. Back then, everyone was asking questions like…How do I rank higher in search? How frequently should I be posting on social media sites? How long should my emails subject line be?
Some people are still asking these questions today, but for the most part these are questions that we’ve already found the answers to.People have figured out how to attract attention and get awareness and get people to their websites, thanks in part to all of the technology that’s been developed: marketing automation software, social media management software, blogging software with built-in SEO tools, and the list goes on.
That was the first wave in sales and marketing.
Now it’s time to move on to the next wave.
Businesses talk about branding all the time. What’s the #1 common thread that I hear? “We need brand standards!”
We were getting a lot of questions about how we think about branding at Drift, so we created a brand guide to share our approach. In this book we cover our mission, values, culture, logos, typography, colors, editorial voice, social media voice, and visual branding.
Branding is so much more than a logo. That's why we break down our core brand values — and core value number three is Transparency.
So sharing version one of our brand book with you just seems right.
It’s a living document — which means we’re always going to be changing, updating, and tweaking, but it’s time to share V1 with you now.
Here’s the Drift Brand Book, version one.
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
Thinking about your sales team's goals for 2017? Drift's VP of Sales shares 3 things you can do to improve conversion rates and drive more revenue.
Read the full story on the Drift blog here: http://blog.drift.com/sales-team-tips
We've made diversity a priority here at Drift from day one and we want to hold ourselves accountable. So we are happy to announce the launch of the first edition of Drift's Diversity Report. We will continue to lean in on diversity to improve in all areas.
Seeking Wisdom is a podcast that deals with many topics -- ranging from life, to fitness, to entrepreneurship, to the work-life balance.
The show has two hosts. One is 5X startup founder, David Cancel. The other David Gerhardt, a marketer whose career is beginning to take off. David and Dave work together at Drift (a live chat messaging app based in Cambridge, Massachusetts).
It’s a different kind of show -- and people are really liking it.
With over 30 episodes out -- David and Dave have discussed many life lessons on the show and want to share them with you here.
The Seeking Wisdom podcast is supported by a community of listeners who want to get better every day. This slideshare is meant to take the top pieces of advice from the podcast and share them with this community.
Follow Seeking Wisdom Here:
Twitter: https://twitter.com/seekingwisdomio
Medium: https://seekingwisdom.io/
Listen to Seeking Wisdom Here:
SoundCloud: https://soundcloud.com/seekingwisdom
iTunes: https://itunes.apple.com/us/podcast/seeking-wisdom/id1072506427?mt=2
OverCast: https://overcast.fm/itunes1072506427/seeking-wisdom
Stitcher: http://www.stitcher.com/podcast/david-cancel/seeking-wisdom
RSS: http://feeds.soundcloud.com/users/soundcloud:users:193080377/sounds.rss
Follow David (https://twitter.com/dcancel) and Dave (https://twitter.com/davegerhardt) on Twitter.
Want To Improve Your Retention? Focus On This One ChangeDrift
Drift CEO David Cancel's presentation from SaaStock 2016 on the change that your business needs to make to improve retention: aligning incentives. Based on lessons learned at Performable, HubSpot, and Drift.
The secret is to align all of the teams inside of your company around customer retention. Here's how to do it.
The State of Sales & Marketing at the 50 Fastest-Growing B2B CompaniesDrift
Google the phrase sales and marketing advice and you'll be met with more than 90 million results.
With so many different theories, opinions, and strategies on sales and marketing to sort through, it can be hard to separate the good advice from the bad. And when faced with contradictory ideas, who do you believe?
Do you side with the sales and marketing influencer from this company over here who's telling you to do x, or the consultant from that company over there who's telling you to do y?
We recently teamed up with Mattermark to take a different approach to understanding sales and marketing best practices. Instead of simply listening to what companies were saying about sales and marketing, we looked into what companies were actually doing.
And more specifically, we looked at the 50 fastest-growing B2B companies in the U.S. to see what we could learn.
Is The Way We've Been Doing Marketing And Sales Broken?Drift
Here's how the traditional approach to marketing and sales works:
Step One. Get people to your website.
Step Two. Once people are on your website, get them to convert on a form.
Step Three. After they fill out a form, nurture them with emails and phone calls until they buy from you, unsubscribe, or even worse -- do absolutely nothing, forever.
Yes, I dramatically oversimplified the process, but stick with me for a minute.
Now that we laid out how traditional marketing and sales work, take a second and think about the way that you buy and behave as a consumer.
If you're anything like me, when you're thinking about buying something, I bet the last thing you want to do is fill out a form or talk to a sales rep.
You try to avoid those things at all costs. Because these days, we can find out just about everything we need to know before making a purchase, and many times, we can buy things or get the information we need without ever having to talk to sales at all.
But in our jobs in marketing and sales, we stick to those traditional methods. That's how we do marketing and sales every single day -- because that's how it's always been done. That's how everyone does it.
But there are already examples of companies that have broken the mold of traditional marketing and sales.
Companies like Slack, Buffer, Trello, MailChimp, Zapier, InVision, Shopify, Quip, and others. They let us buy things the way we want to buy them -- on our own time.
Want to try before you buy? Go for it.
Want to buy something without ever talking to sales? Great.
Have a question and need to talk to someone? Yep. You can do that, too.
As Shopify’s chief sales scientist Loren Padelford said about the future of sales: “Our job is to do what our customers want. Customers are in control of the sales process now. We need to customize to the customer process, not to the sales company process.”
Those modern businesses believe helping is the new selling. They believe that customer experience is the new marketing. And they've figured out how to have 1:1 conversations at scale.
We think that there are two paths forward for businesses from here:
1. They can stick to their guns, keep doing what everyone else has been doing, and wait for that threshold level to get higher.
2. They can follow the lead of those modern businesses and change the way they do marketing and sales to match the way that people actually want to interact with a business today.
And that's what we're talking about in this SlideShare -- the future of marketing and sales and why the current model is starting to break.
3. With the rise of
real-time messaging and the
on-demand economy…
4. With the rise of
real-time messaging and the
on-demand economy…
5. Buyers have come to expect a
new type of experience — one
where conversations happen on
their terms (not yours).
6. But you can’t provide that type
of experience using the old
approach to sales & marketing.
7. Just look at today’s benchmark
conversion rates for B2B sales:
Lead-to-Opportunity
13% (avg. time to conversion:
84 days)
8. Just look at today’s benchmark
conversion rates for B2B sales:
Lead-to-Opportunity
13% (avg. time to conversion:
84 days)
Opportunity-to-Deal
6% (avg. time to conversion:
18 days)
11. It’s the process of having real-time, one-to-one
conversations in order to capture, qualify, and
connect with your best leads.
QUALIFYCAPTURE CONNECT
?
Visitor Lead Opportunity Customer
15. STEP 1
Replace lead forms
with conversations.
STEP 2
Target your website’s
high-intent pages.
16. STEP 1
Replace lead forms
with conversations.
STEP 2 STEP 3
Target your website’s
high-intent pages.
Schedule demos 24/7.
17. 3 Steps for Adopting
Conversation-Driven Outbound
& Account-Based Sales
18. STEP 1
Set up personalized
welcome messages
for target accounts.
19. STEP 1
Set up personalized
welcome messages
for target accounts.
STEP 2
Connect outbound email
to real-time messaging.
20. STEP 1
Set up personalized
welcome messages
for target accounts.
STEP 2 STEP 3
Connect outbound email
to real-time messaging.
Get alerts whenever
prospects visit your
site or open email.
21. Want to learn more about
conversation-driven sales?
Click here to read
our in-depth post.
22. See why thousands of businesses are using
Drift to generate CQLs and close deals faster.