Amazon has exceeded just about everybody's expectations, due in large part to their loyalty program. In today's Marketing Monday, John and I talk about how to become the Amazon Prime of your Niche.
Host Then Profit is not a scam according to the document. It claims to be the best hosting service the author has used, as their previous site with Hostgator was slow at times and cost over $100 per month for various tools without marketing. Host Then Profit offers all-in-one hosting, tools, and marketing for only $1 for a 14-day trial, which the document says is very easy to join during the limited time promotion.
Channel Expansion with eCommerce, Aggregates and MoreSociusPartner
Your customers have adopted consumer buying patterns, but has your company adapted to this change by selling your products and services the way customers purchase? This session will explore customer buying patterns and how they align with multi-channel strategies, including Amazon, eBay, eCommerce trends. We'll also discuss some common challenges companies face in adopting these strategies and how to avoid them as you plot your options for multi-channel management.
This document promotes Shoppimon, a Magento store monitoring tool. It states that only 22% of stores experience an issue-free week and delays of just 1 second can result in large losses in yearly sales. Shoppimon claims to identify issues before customers encounter them through real-time alerts, weekly reports, and insights into slowdowns. It encourages businesses to sign up for the free tool to stay informed, be proactive, know where to improve performance, and measure how their store compares to others.
The presentation discusses maximizing purchase frequency in retail through omnichannel and loyalty marketing. It focuses on how integrating online and offline shopping channels as well as implementing loyalty programs can encourage customers to shop more regularly. The head of product at Haravan, Mr. Le Anh Bang, will share insights into these strategies.
This document discusses how "free" offers can come with hidden costs and conditions, and how companies should clearly communicate costs, policies, and limitations to customers. It also provides advice on using analytics to test and improve sales processes and the customer experience, such as segmenting data, calculating full costs earlier, clearly stating policies, and fixing any issues preventing discounts or information from being clear. The goal is to build trust and ensure customers complete purchases by addressing problems at checkout or with promotional codes.
The document discusses advanced conversion rate optimization techniques that go beyond just testing landing pages. It provides examples of testing different elements across an entire website, including testing alternate videos to increase viewers watching the full video, implementing a "conversion proxy" to test elements without enough traffic, and testing security seals to increase credibility and sales conversions. The key takeaways are that elements beyond the landing page can significantly impact conversions, to test multiple variables simultaneously, and to consider things like dayparting when analyzing sitewide or multi-variable tests.
Host Then Profit is not a scam according to the document. It claims to be the best hosting service the author has used, as their previous site with Hostgator was slow at times and cost over $100 per month for various tools without marketing. Host Then Profit offers all-in-one hosting, tools, and marketing for only $1 for a 14-day trial, which the document says is very easy to join during the limited time promotion.
Channel Expansion with eCommerce, Aggregates and MoreSociusPartner
Your customers have adopted consumer buying patterns, but has your company adapted to this change by selling your products and services the way customers purchase? This session will explore customer buying patterns and how they align with multi-channel strategies, including Amazon, eBay, eCommerce trends. We'll also discuss some common challenges companies face in adopting these strategies and how to avoid them as you plot your options for multi-channel management.
This document promotes Shoppimon, a Magento store monitoring tool. It states that only 22% of stores experience an issue-free week and delays of just 1 second can result in large losses in yearly sales. Shoppimon claims to identify issues before customers encounter them through real-time alerts, weekly reports, and insights into slowdowns. It encourages businesses to sign up for the free tool to stay informed, be proactive, know where to improve performance, and measure how their store compares to others.
The presentation discusses maximizing purchase frequency in retail through omnichannel and loyalty marketing. It focuses on how integrating online and offline shopping channels as well as implementing loyalty programs can encourage customers to shop more regularly. The head of product at Haravan, Mr. Le Anh Bang, will share insights into these strategies.
This document discusses how "free" offers can come with hidden costs and conditions, and how companies should clearly communicate costs, policies, and limitations to customers. It also provides advice on using analytics to test and improve sales processes and the customer experience, such as segmenting data, calculating full costs earlier, clearly stating policies, and fixing any issues preventing discounts or information from being clear. The goal is to build trust and ensure customers complete purchases by addressing problems at checkout or with promotional codes.
The document discusses advanced conversion rate optimization techniques that go beyond just testing landing pages. It provides examples of testing different elements across an entire website, including testing alternate videos to increase viewers watching the full video, implementing a "conversion proxy" to test elements without enough traffic, and testing security seals to increase credibility and sales conversions. The key takeaways are that elements beyond the landing page can significantly impact conversions, to test multiple variables simultaneously, and to consider things like dayparting when analyzing sitewide or multi-variable tests.
9 questions to answer before investing in a CRMJoydip Ghosh
CRM tools have been around since the 1980s and have been very useful in managing customer relationships. There is a plethora of CRM tools available in the market with a wide range of features packed into them. However, most businesses use only a fraction of the capabilities built in. This means that most of the time they are paying for tools that are rarely or never used.
Here we are trying to explain the underlying reasons as to why should someone invest in a CRM solution ( in a humorous way!) and off course not meant to discourage the use of CRM!
The Joomla shop is undergoing changes to address outdated designs, quality versus price issues, and global shipping challenges. The changes include negotiating better pricing and quality, improving the shipping system, and merging the shop domain with community.joomla.org. The goal is to launch an improved shop experience as soon as possible.
Hero Conf Philadelphia 2019 - Getting the most out of Google Store VisitsMarcel Smal
This document discusses how advertisers can maximize Google Store Visits by taking an omni-channel approach. It provides examples of experiments that can be run to measure the incrementality of Store Visits attributed to ads. The document also outlines strategies for optimizing bids and ad copy based on whether visits may lead to in-store or online conversions. Additional ways to leverage Store Visit data for media planning and organizational insights are presented. The overall recommendation is for advertisers to fully utilize their online and offline presences by adopting an omni-channel strategy.
The No BS Guide To Dropshipping...A First-Time Introduction For Wholesale Dr...Rose Li
Just heard about this dropshipping business? Are you unsure of how it works and skeptical of both the cheerleaders and the critics? Check out this slide show for a blow-by-blow account of what wholesale dropshipping is and how a wholesale dropship supplier can make your business blossom or die.
NationLink is an established wireless company that has been in business for over 16 years. They offer responsive service and value partnerships. Conceal Boxes are their sleek, injection molded product that is independently tested and available in full and semi-conceal models. NationLink promises accountability and fulfills orders through various payment methods with same day shipping.
Caelen King discusses various monetization strategies for web applications, including software licensing, white labeling, subscriptions, and different types of advertising models. Software licensing can be difficult to scale and negotiate recurring revenue. White labeling puts the developer more in control but remains complex. Subscriptions provide recurring revenue but are vulnerable to churn. Different advertising models like pay-per-click, pay-per-impression, and pay-per-action each have pros and cons in terms of risk, reward, and customer traffic patterns. The best approach may be a hybrid of subscriptions and pay-per-lead.
DropShipping can increase profits with minimal time & money investment required. Here’s why we love it, & how Avasam can help sellers succeed. DropShipping is a retail fulfillment method where a retailer/seller, whether online, offline or both, ideally does not hold stock.
How to start Dropshipping Aliexpress using woocommerce Guide deba akram
This document provides information about dropshipping and how to start a successful dropshipping business using AliExpress. It defines dropshipping as a process where the retailer does not keep goods in stock but instead transfers customer orders and shipment details to a third party, who then ships the goods directly to the customers. It outlines the benefits of dropshipping as having low startup costs, no inventory risks, and an international customer reach. It also promotes using AliExpress as a supplier and installing the AliDropship plugin to easily import products and manage the store. Overall, the document serves as a guide for newcomers on how to choose products, set up a site, import items, optimize pricing and marketing strategies for a dropshipping business.
Econsultancy reports that triggered email open rates are four times higher than newsletters. And the Direct Marketing Association reported 125% higher click-through rates. Our own data on sales uplift presented below shows a 12% increase in revenue.
Dropshipping is an order fulfilment method that does not require a business to keep products in stock. Rather, the store sells the product and passes on the sales order to a third-party supplier, who then ships the order to the customer.
Dropshipping can still support you build a successful business, just not as quickly as you’d hoped.
It’s challenging to maintain a business doing dropshipping alone, let alone start one from scra
Life Instyle SME Breakfast Presentation on Amazon:
Friend, Foe, or Frenemy?
- What is Amazon, and what’s the hype around it?
- Amazon as a friend, foe, and frenemy
- How you can prepare and list on Amazon
- What the omni-channel journey looks like
- Q&A
Presented by:
Jeffrey Atizado - Joint Managing Director at SMB Consultants
Akul Dewan - Partnerships at TradeGecko
Susan Venables - Director at Juju & Co
This document outlines the compensation plan for a coffee business network marketing opportunity. It details various bonuses and commissions distributors can earn such as up to a 40% markup, fast track bonuses of 10-20% of personal sales, and unilevel bonuses of 1-5% from personally sponsored distributors. Higher ranks like Sapphire Consultant provide higher matching and generational bonuses from their downline distributors. The top distributors also share in a global pool bonus based on worldwide sales volume.
Why Customer Success Teams Lose Sight of OutcomesAmity
We all want one thing for our Customer Success operations: to positively impact the bottom line.
Customer Success is still a young discipline, and it is easy to lose sight of our mission: delivering customer outcomes. When we focus on our bottom line we can put too much emphasis on internal processes. We fail to see the whole picture, and the customer on the other end of the relationship.
In their effort to become more outcome-focused, Customer Success operations face a number of predictable headwinds. Understanding the impact of these headwinds helps us create strategies to manage them, and start reliably delivering customer outcomes.
Ask An Expert: WordPress Product Catalogs With Rob MarlbroughFandom Marketing
View our presentation from our March 2017 Ask An Expert event featuring Rob Marlbrough, Technology Director at Fandom Marketing and Christopher Hartig, Sr. Digital Marketing Manager at Bumble Bee Seafoods®. Learn how businesses are using WooCommerce to grow their eCommerce sector.
The document discusses strategies for burning more calories when parking your car. It recommends parking in spots further away from entrances to establishments to force more walking. Taking the long way back to your car and walking around the parking lot a few times can provide additional exercise. Parking farther away every time can help strengthen your heart and burn calories easily over time through small amounts of added activity.
Amazon was founded in 1994 by Jeff Bezos and has grown from an online bookseller to the leading online retailer worldwide. It sells hundreds of millions of products across dozens of categories on its website. Amazon also manufactures electronic devices and provides media content and cloud-based services. While Amazon originally relied solely on online sales, it now has physical stores and partners with delivery services. Amazon's strategy is to lower prices until it beats competitors and offer benefits like fast delivery through Prime subscriptions. The company promotes products clearly based on customer preferences and relies on word-of-mouth. Amazon employees are trained in customer service and work with suppliers to maintain product quality.
Amazon Prime began in 2005 as a shipping subscription but has evolved into a comprehensive service. It now offers unlimited streaming, same-day delivery, early deals access, and annual cost is $139. Amazon Prime's model is based on recurring revenue, value for members, stickiness through benefits, and scalability. Key to its success has been the value proposition, convenience, customer experience, and marketing. Technology and data-driven decisions have also helped Amazon Prime revolutionize customer expectations around loyalty, convenience, and personalization.
The document discusses various business models for startups, including subscription, freemium, pay-as-you-go, affiliate, marketplace, aggregator, edtech, franchise, ecosystem, vertically and horizontally integrated, open source, peer-to-peer, razor/blade, space-as-a-service, brokerage, dark kitchen models. It is presented as an online course with 3 modules that cover business model basics, 31 specific startup business types, and case studies of Amazon and Shopify business models.
10+ B2B SaaS Product Onboarding Mistakes & How To Fix Them - The Product Onbo...Mark Colgan
B2B SaaS Product Onboarding Mistakes and How To Fix Them
Most people stop using a product NOT because it isn’t useful or doesn’t have the capability to solve their problems. They stop because it takes a lot of effort for them to get used to it.
So, the answer to what is the best onboarding practice isn’t always so straightforward.
No matter how good a product you’ve made, if it takes ages to get used to it, it will not work for the customer & you will fail your mission.
In the presentation below we cover 10+ of the most common onboarding mistakes with B2B SaaS products that we’ve witnessed from our 60 reviews.
Work with us to understand why your visitors aren’t signing up for a free trial or converting to paying customers.
We record personalized videos identifying your B2B SaaS' onboarding killers and tell you how to fix them for only $129 per review.
Find out more here: https://www.theproductonboarders.com/
Amazon launched in India in 2013 and has since established itself as a leader in e-commerce through its wide selection of products and dynamic distribution system that allows for fast delivery. The report discusses Amazon's products, services, channels of distribution both digital and physical, incentive plans for its distribution network, and the strengths and weaknesses of its approach.
9 questions to answer before investing in a CRMJoydip Ghosh
CRM tools have been around since the 1980s and have been very useful in managing customer relationships. There is a plethora of CRM tools available in the market with a wide range of features packed into them. However, most businesses use only a fraction of the capabilities built in. This means that most of the time they are paying for tools that are rarely or never used.
Here we are trying to explain the underlying reasons as to why should someone invest in a CRM solution ( in a humorous way!) and off course not meant to discourage the use of CRM!
The Joomla shop is undergoing changes to address outdated designs, quality versus price issues, and global shipping challenges. The changes include negotiating better pricing and quality, improving the shipping system, and merging the shop domain with community.joomla.org. The goal is to launch an improved shop experience as soon as possible.
Hero Conf Philadelphia 2019 - Getting the most out of Google Store VisitsMarcel Smal
This document discusses how advertisers can maximize Google Store Visits by taking an omni-channel approach. It provides examples of experiments that can be run to measure the incrementality of Store Visits attributed to ads. The document also outlines strategies for optimizing bids and ad copy based on whether visits may lead to in-store or online conversions. Additional ways to leverage Store Visit data for media planning and organizational insights are presented. The overall recommendation is for advertisers to fully utilize their online and offline presences by adopting an omni-channel strategy.
The No BS Guide To Dropshipping...A First-Time Introduction For Wholesale Dr...Rose Li
Just heard about this dropshipping business? Are you unsure of how it works and skeptical of both the cheerleaders and the critics? Check out this slide show for a blow-by-blow account of what wholesale dropshipping is and how a wholesale dropship supplier can make your business blossom or die.
NationLink is an established wireless company that has been in business for over 16 years. They offer responsive service and value partnerships. Conceal Boxes are their sleek, injection molded product that is independently tested and available in full and semi-conceal models. NationLink promises accountability and fulfills orders through various payment methods with same day shipping.
Caelen King discusses various monetization strategies for web applications, including software licensing, white labeling, subscriptions, and different types of advertising models. Software licensing can be difficult to scale and negotiate recurring revenue. White labeling puts the developer more in control but remains complex. Subscriptions provide recurring revenue but are vulnerable to churn. Different advertising models like pay-per-click, pay-per-impression, and pay-per-action each have pros and cons in terms of risk, reward, and customer traffic patterns. The best approach may be a hybrid of subscriptions and pay-per-lead.
DropShipping can increase profits with minimal time & money investment required. Here’s why we love it, & how Avasam can help sellers succeed. DropShipping is a retail fulfillment method where a retailer/seller, whether online, offline or both, ideally does not hold stock.
How to start Dropshipping Aliexpress using woocommerce Guide deba akram
This document provides information about dropshipping and how to start a successful dropshipping business using AliExpress. It defines dropshipping as a process where the retailer does not keep goods in stock but instead transfers customer orders and shipment details to a third party, who then ships the goods directly to the customers. It outlines the benefits of dropshipping as having low startup costs, no inventory risks, and an international customer reach. It also promotes using AliExpress as a supplier and installing the AliDropship plugin to easily import products and manage the store. Overall, the document serves as a guide for newcomers on how to choose products, set up a site, import items, optimize pricing and marketing strategies for a dropshipping business.
Econsultancy reports that triggered email open rates are four times higher than newsletters. And the Direct Marketing Association reported 125% higher click-through rates. Our own data on sales uplift presented below shows a 12% increase in revenue.
Dropshipping is an order fulfilment method that does not require a business to keep products in stock. Rather, the store sells the product and passes on the sales order to a third-party supplier, who then ships the order to the customer.
Dropshipping can still support you build a successful business, just not as quickly as you’d hoped.
It’s challenging to maintain a business doing dropshipping alone, let alone start one from scra
Life Instyle SME Breakfast Presentation on Amazon:
Friend, Foe, or Frenemy?
- What is Amazon, and what’s the hype around it?
- Amazon as a friend, foe, and frenemy
- How you can prepare and list on Amazon
- What the omni-channel journey looks like
- Q&A
Presented by:
Jeffrey Atizado - Joint Managing Director at SMB Consultants
Akul Dewan - Partnerships at TradeGecko
Susan Venables - Director at Juju & Co
This document outlines the compensation plan for a coffee business network marketing opportunity. It details various bonuses and commissions distributors can earn such as up to a 40% markup, fast track bonuses of 10-20% of personal sales, and unilevel bonuses of 1-5% from personally sponsored distributors. Higher ranks like Sapphire Consultant provide higher matching and generational bonuses from their downline distributors. The top distributors also share in a global pool bonus based on worldwide sales volume.
Why Customer Success Teams Lose Sight of OutcomesAmity
We all want one thing for our Customer Success operations: to positively impact the bottom line.
Customer Success is still a young discipline, and it is easy to lose sight of our mission: delivering customer outcomes. When we focus on our bottom line we can put too much emphasis on internal processes. We fail to see the whole picture, and the customer on the other end of the relationship.
In their effort to become more outcome-focused, Customer Success operations face a number of predictable headwinds. Understanding the impact of these headwinds helps us create strategies to manage them, and start reliably delivering customer outcomes.
Ask An Expert: WordPress Product Catalogs With Rob MarlbroughFandom Marketing
View our presentation from our March 2017 Ask An Expert event featuring Rob Marlbrough, Technology Director at Fandom Marketing and Christopher Hartig, Sr. Digital Marketing Manager at Bumble Bee Seafoods®. Learn how businesses are using WooCommerce to grow their eCommerce sector.
The document discusses strategies for burning more calories when parking your car. It recommends parking in spots further away from entrances to establishments to force more walking. Taking the long way back to your car and walking around the parking lot a few times can provide additional exercise. Parking farther away every time can help strengthen your heart and burn calories easily over time through small amounts of added activity.
Amazon was founded in 1994 by Jeff Bezos and has grown from an online bookseller to the leading online retailer worldwide. It sells hundreds of millions of products across dozens of categories on its website. Amazon also manufactures electronic devices and provides media content and cloud-based services. While Amazon originally relied solely on online sales, it now has physical stores and partners with delivery services. Amazon's strategy is to lower prices until it beats competitors and offer benefits like fast delivery through Prime subscriptions. The company promotes products clearly based on customer preferences and relies on word-of-mouth. Amazon employees are trained in customer service and work with suppliers to maintain product quality.
Amazon Prime began in 2005 as a shipping subscription but has evolved into a comprehensive service. It now offers unlimited streaming, same-day delivery, early deals access, and annual cost is $139. Amazon Prime's model is based on recurring revenue, value for members, stickiness through benefits, and scalability. Key to its success has been the value proposition, convenience, customer experience, and marketing. Technology and data-driven decisions have also helped Amazon Prime revolutionize customer expectations around loyalty, convenience, and personalization.
The document discusses various business models for startups, including subscription, freemium, pay-as-you-go, affiliate, marketplace, aggregator, edtech, franchise, ecosystem, vertically and horizontally integrated, open source, peer-to-peer, razor/blade, space-as-a-service, brokerage, dark kitchen models. It is presented as an online course with 3 modules that cover business model basics, 31 specific startup business types, and case studies of Amazon and Shopify business models.
10+ B2B SaaS Product Onboarding Mistakes & How To Fix Them - The Product Onbo...Mark Colgan
B2B SaaS Product Onboarding Mistakes and How To Fix Them
Most people stop using a product NOT because it isn’t useful or doesn’t have the capability to solve their problems. They stop because it takes a lot of effort for them to get used to it.
So, the answer to what is the best onboarding practice isn’t always so straightforward.
No matter how good a product you’ve made, if it takes ages to get used to it, it will not work for the customer & you will fail your mission.
In the presentation below we cover 10+ of the most common onboarding mistakes with B2B SaaS products that we’ve witnessed from our 60 reviews.
Work with us to understand why your visitors aren’t signing up for a free trial or converting to paying customers.
We record personalized videos identifying your B2B SaaS' onboarding killers and tell you how to fix them for only $129 per review.
Find out more here: https://www.theproductonboarders.com/
Amazon launched in India in 2013 and has since established itself as a leader in e-commerce through its wide selection of products and dynamic distribution system that allows for fast delivery. The report discusses Amazon's products, services, channels of distribution both digital and physical, incentive plans for its distribution network, and the strengths and weaknesses of its approach.
Netflix's culture emphasizes customer obsession, where they aim to delight customers through hard-to-copy innovations that also enhance margins. They use consumer data and testing to personalize the experience and improve movie recommendations over time. A free trial reminder test showed delighting customers through small tests can increase retention, even if it slightly reduces margins. Maintaining customer obsession requires courage, patience, humility and putting the customer at the center of all decisions.
Whether you’re on Vendor or Seller Optimizon can help sort out your brand registry, build your storefront and create keyword-rich content that converts.
Some of the biggest headaches blue-chip brands are likely to experience as a result include:
This document outlines a dropshipping business model on Amazon using CJ Dropshipping as the supplier. It recommends a memory foam bath mat as the product, sourced from CJ Dropshipping for $3 while another seller lists it for $45, providing a large profit margin. Instructions are given on how to link CJ Dropshipping to an Amazon seller account to fulfill orders. In conclusion, the document recommends this bath mat product as a good seller due to its absorbent and non-slip features that make it popular on Amazon.
The document discusses reasons to start a new business venture including making more money, having more time, and achieving financial freedom. It suggests investing in personal growth and committing time to developing the business. The document promotes network marketing and direct sales as lucrative ways to earn profits and income from many different people and sources. It argues that network marketing works because it saves costs compared to traditional distribution and people are motivated to sell and refer others. The last part discusses proven business systems like franchising and suggests Amway and BWW as potential network marketing business opportunities.
The document discusses reasons to start a new business venture including making more money, having more time, and achieving financial freedom. It suggests investing in personal growth and committing time to developing the business. The document promotes network marketing and direct sales as lucrative ways to earn profits and income from many different people and sources. It argues that network marketing works because it saves costs compared to traditional distribution and people are motivated to sell and refer others. The last part discusses proven business systems like franchising and suggests Amway and BWW as potential network marketing business opportunities.
Jared Spool: Revealing Design Treasures from The AmazonBayCHI
Jared Spool at BayCHI: Revealing Design Treasures from The Amazon
On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn't flashy, nor is it much to write home about. But deep within its pages are hidden secrets—secrets that every designer should know about.
Revealing Design Treasures From The AmazonJared Spool
On its surface, Amazon.com just seems like a large e-commerce site, albeit a successful one. Its design isn't flashy, nor is it much to write home about. But deep within its pages are hidden secrets -- secrets that every designer should know about.
If one looks closely at what the team at Amazon has built, it's filled with innovative functionality and clever designs, all of which creates a delightful experience for its users and directly produces regular profits for its shareholders. But not all is perfect. Some design changes in the last few years have not been the success that the team had hoped for. Amazon's exceptional qualities and imperfections are critical knowledge for any designer that wants to dig deep into what makes the site tick.
In this entertaining presentation, Jared will share some of UIE's latest research into the hidden treasures of (the) Amazon.
You'll learn:
+ The simple Yes/No question that increased revenues by more than $1 billion
+ The elegant subtlety of Amazon's security system
+ Why Amazon's business model is more than meets the eye (and why designers need to care)
+ The wins and losses that Amazon has had with social media functionality
[CXL Live 16] You Can’t Make This Stuff Up by Alex HarrisCXL
See how moderated user testing is a proven tactic to gain valuable insights that you could never think of yourself. Learn how these discoveries turned into dramatic results for website growth.
Your WOM Program: Participants & StructureUri Levanon
This document provides information about establishing a word-of-mouth marketing program. It discusses identifying participants, engaging them, measuring results, and establishing a program structure. Sample slides are included that address determining participant qualifications, inviting customers to join an insider program, and pitching a WOM program internally with the goals of reducing call center volume, learning from customers, and rewarding customer advocacy. The document is from 2006 and notes it was an early time for word-of-mouth marketing as a formal practice and budget line item.
What Every Business Needs to Know about Video MarketingAbility SEO
Video is the new Website. It's cheap to do but deserves a strategy. If you know how to use video for your marketing, sales and service, you will outperform your competition and win more sales.
How One Delightfully Simple Plugin Can Boost 3 Crucial Customer Support MetricsChargebee
Here's a peek into Chargebee's Support Plugin that conveniently improves your support team's critical performance metrics like Response Time and Resolution Time.
Apply 10x framework to your business idea, and recognize that for the right choice of craft-based business, there is an accelerating return on your efforts, not diminishing
Amazon prioritizes innovation through a culture of customer obsession, long-term thinking, and a willingness to fail. They organize into small, empowered teams and provide mechanisms like working backwards to focus on customers' needs. Their architecture supports rapid growth through microservices and self-service platforms. This allows experimentation without constraints while empowering others.
MLM Training Lounge - Part 6 - Driving Traffic - MLM Business InsanityShane Petty
Discover how to prepare yourself and your business to drive traffic. In the Driving Traffic MLM training, you’ll grasp the secret to fully understanding attraction marketing. You’ll also uncover the 3 types of traffic, the dirty secret about free traffic, and how you can easily automate your relationship building process.
Similar to How to Build Customer Loyalty like Amazon Prime (20)
Book Club Discussion - Nuts! Southwest's Crazy Recipe for Business and Perso...Paula Anderson Williams
This document summarizes reviews of the book "Nuts! Southwest Airlines' Crazy Recipe for Business and Personal Success". The majority of reviews (64%) gave the book 5 stars, praising its insights into Southwest's culture and history and saying it is a good read for anyone wanting to strengthen relationships. Some 1-star reviews criticized that it leaves out details like oil hedging and reads like corporate propaganda. The document also provides highlights about Southwest's founding in the 1970s and its outrageous corporate culture that emphasized humor, unselfishness and thinking like an owner.
Our book club selection for June was Growth Hacker Marketing by Ryan Holiday.
We’re a little late discussing it because, well, it’s summer. And because we wanted to get the last three videos out for our Marketing Lab members who are working on their Five Stories Every Aviation Brand Must Tell.
But, we’re catching up and I’m glad we did.
This is a great book for people who studied marketing before about 2000 and need an orientation to explain what the heck happened.
Aviation involves a lot of risk management, and aviation PR is based on the same discipline.
Chances are, at some point in the next few years, something bad is going to happen. It could be something outside of your control like a natural disaster or something due to human error. We are all humans, and we employ humans, and humans make mistakes.
You know the saying - "There are old aviators, and there are bold aviators. But there aren't many old, bold aviators!"
Those that have taken the time to think through some likely scenarios and how they will respond are the ones that will survive whatever small or large "disaster" it is, and still be around in five or ten years.
In this episode, we talk about a natural disaster currently occurring at our house, and provide our six principles for creating a good "bad news" press release.
Branding is about more than just logos and colors - it's also about the stories we tell.
In this episode, John and I list the five stories that every aviation company must tell, and talk about how these have worked for us.
Why are good graphics important?
Because it’s hard to earn the attention of busy people.
It’s hard to resist a compelling image.
Graphics are the beginning link in a chain – one thing earns the attention for the next thing.
Our book club selection for June was Growth Hacker Marketing by Ryan Holiday.
We’re a little late discussing it because, well, it’s summer. And because we wanted to get the last three videos out for our Marketing Lab members who are working on their Five Stories Every Aviation Brand Must Tell.
But, we’re catching up and I’m glad we did.
This is a great book for people who studied marketing before about 2000 and need an orientation to explain what the heck happened.
The best customer appreciation events include three factors:
Food
A fun (or educational and fun) activity
Thoughtful opportunities to mingle with other customers, family, friends and fans.
It's important to know how to plan a customer appreciation event.
A company that invests in a great customer appreciation event sets itself apart from every competitor.
Companies that hold great events have better customer satisfaction, they are better able to retain their client base, they get more referrals, they get more testimonials and they even make more sales to new clients.
Done well, events have the following advantages:
Improve customer retention
Get more testimonials
Get good PR and visibility
Expand your client base
Make more sales!
So, what does "done correctly" mean for customer appreciation events? How much should you spend on these things? (grumbles the accountant) and what activities should you plan?
Mark Cuban says - "I don't bet on the company, or even on the idea - I bet on the person!" You get a much better feel for a person when you meet him or her "IN PERSON."
That's why events are so important as an opportunity to be in the same room with customers and prospects, especially when we have large-ticket, complex transactions.
We had a question from Nate, (not his real name) who is an artist that will be showing his work at NBAA. We have some advice about how to sell more!
In a nutshell -
- Build a list of potential buyers
- Create a fantastic catalog
- Feature one piece of art per hour, with a guest speaker
- Follow up with specific customers after the show about their favorite piece.
This document discusses three tools for international aviation marketing: foreign language pages on a company's website; search engine optimization including multilingual meta tags and translated pages; and social media/advertising. It suggests using Google Analytics to determine potential overseas markets and asks questions to consider like whether a company wants more customers from a specific country and what support would be needed like accepting foreign currencies or hiring local representatives. Internationalizing a website through additional language pages and optimizing it for foreign search engines are presented as relatively easy first steps to reach new global audiences.
This document appears to be notes from a book club discussion about Richard Branson's autobiography "Finding My Virginity". The notes include quotes and page references from the book, discussing first impressions of Branson, lessons he learned from his teachers, experiences as a Virgin employee, challenges he faced becoming a banker and entrepreneur, risks he took in his business ventures, and insights into his character. The book club discussion covered a wide range of topics and experiences from Branson's life and career as outlined in his autobiography.
You obtain basic contact leads from people signing up for your newsletter, downloading content, or connecting on social media. However, these leads only include a first name and email address. To better understand prospects and target your marketing, you should search for leads' full names, companies, positions, interests, and phone numbers on the internet, Facebook, LinkedIn, and other sources. With more complete prospect profiles, you can create more effective multi-channel marketing campaigns that garner higher engagement and conversion rates than typical email-only campaigns.
Aviation Instagram Marketing - Waste of Time, or "Secret Weapon?" "Just what we need - another social media platform to worry about!" In our practice, our aviation marketing clients are a practical, B2B, conservative bunch. We run traditional trade show, magazine and direct mail campaigns for many of them. For some, social media makes sense. And for a few, marketing on Instagram makes sense.
This document promotes a sales training webinar for aviation writers, speakers, and educators. It suggests that being good at sales is important for success in these fields. The webinar will cover basic sales topics like building a following on social media, pitching articles and proposals, and positioning oneself as an authority. Attendees will receive an exclusive handout on email templates. The event is scheduled for May 2nd at 1:00pm Mountain Time and registration can be completed on the listed website. The goal is to help aviation professionals improve their selling skills in a collaborative way focused on win-win outcomes.
For today’s Follow Friday, we all know Mark Zuckerberg has been testifying before Congress about Facebook’s use of personal data, and congresspeople have been asking many smart and many silly questions about the Internet, personal privacy and security.
This episode of the Book Club discusses key concepts from the book Contagious such as social currency, triggers, emotion, being public, practical value, and using stories to spread ideas. The episode covers how sharing things that make us look good provides social currency. It also discusses how keeping topics top of mind and tip of the tongue acts as triggers to spread information, and how sharing increases when people care about a topic and it has practical value or news people can use.
FBO Marketing - Three Ways to be Better Than Every Other FBO in Your MarketPaula Anderson Williams
This document discusses three ways for an aviation service provider (FBO) to differentiate itself from competitors. It recommends focusing on location, airport facilities, and people. For location, it suggests promoting proximity to destinations. For airport, it advises highlighting amenities like fuel options, de-icing, and rental cars. And for people, it stresses how staff prioritize personalized service and customer satisfaction.
[To download this presentation, visit:
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Unlock the full potential of the MECE (Mutually Exclusive, Collectively Exhaustive) Principle with this comprehensive PowerPoint deck. Designed to enhance your analytical skills and strategic decision-making, this presentation guides you through the fundamental concepts, advanced techniques, and practical applications of the MECE framework, ensuring you can apply it effectively in various business contexts.
The MECE Principle, developed by Barbara Minto, an ex-consultant at McKinsey, is a foundational tool for structured thinking. Minto is also renowned for the Minto Pyramid Principle, which emphasizes the importance of logical structuring in writing and presenting ideas. This presentation includes a clear explanation of the MECE principle and its significance. It offers a detailed exploration of MECE concepts and categories, highlighting how to create mutually exclusive and collectively exhaustive segments. You will learn to combine MECE with other powerful business frameworks like SWOT, Porter's Five Forces, and BCG Matrix. Discover sophisticated methods for applying MECE in complex scenarios and enhancing your problem-solving abilities. The deck also provides a step-by-step guide to performing thorough and structured MECE analyses, ensuring no aspect is overlooked. Insider tips are included to help you avoid common mistakes and optimize your MECE applications.
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Explore the fascinating world of the Gemini Zodiac Sign, where duality reigns supreme. Discover the personality traits, important dates, and horoscope insights that define the ever-curious and communicative Gemini.
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AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
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Tired of chasing down expiring contracts and drowning in paperwork? Mastering contract management can significantly enhance your business efficiency and productivity. This guide unveils expert secrets to streamline your contract management process. Learn how to save time, minimize risk, and achieve effortless contract management.
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