SocialMatica's workshop series teaches attendees how to build a social media command center. Key elements include people from different departments, standardized processes for social interactions, and technology platforms to help implement strategies. An effective command center allows an organization to systematically measure performance, listen to conversations, learn from insights, and react appropriately across social networks. It owns reporting and drives client relationships through empirical data.
Social Media Command Center - Simplify360Simplify360
The objective of this deck is ;
1. To showcase the strength of Simplify360 as a Social
Business Intelligence Platform.
2. To illustrate how you can use Simplify360 across
business functions of an organization.
3. To demonstrate how your organization can benefit from
setting up Social Media Command Center
Social Media Command Center - What's the Point?Avinash Joshi
All brands today need a social media command center. This deck talks about the use cases of social media command centers - the What of it and also covers a few of the successful ones with brief case studies.
Social Media Command Center - What's the Point?Avinash Joshi
The Social Media Command Center helps brands create a social showcase, providing live details about what’s happening on social media. View your social campaigns, events, community, and more with visually engaging displays that highlight conversations, volume, sentiment, geographic hotspots, and a lot more.
Data is of no use if you don’t know what to do with it. 2013 will see brands increasingly looking for social media data analysts who understand what to do with big data and how to use it for business results.
Kinship Social Media Command Center Expertise KINSHIP digital
Building a Social Media Command Centre is a question of strategy and decision-making between the optimum balance of in-house and external resources.
KINSHIP owns, operates, consults, supplements and enhances Social Media Command Centers - our own and those of clients. Our business-focused methodology, combined with our understanding of social strategy and social technologies, ensures a managed outcome within time and budget for new entrants into social media monitoring.
We are also expert in establishing offshore Social Media Command Centres including strategy, design, recruiting, training and managing staff on behalf of clients. We sometimes do this as Build Own Transfer and other times as Build Own Operate for clients.
Follow us @KINSHIPd
Social Media Command Center - Simplify360Simplify360
The objective of this deck is ;
1. To showcase the strength of Simplify360 as a Social
Business Intelligence Platform.
2. To illustrate how you can use Simplify360 across
business functions of an organization.
3. To demonstrate how your organization can benefit from
setting up Social Media Command Center
Social Media Command Center - What's the Point?Avinash Joshi
All brands today need a social media command center. This deck talks about the use cases of social media command centers - the What of it and also covers a few of the successful ones with brief case studies.
Social Media Command Center - What's the Point?Avinash Joshi
The Social Media Command Center helps brands create a social showcase, providing live details about what’s happening on social media. View your social campaigns, events, community, and more with visually engaging displays that highlight conversations, volume, sentiment, geographic hotspots, and a lot more.
Data is of no use if you don’t know what to do with it. 2013 will see brands increasingly looking for social media data analysts who understand what to do with big data and how to use it for business results.
Kinship Social Media Command Center Expertise KINSHIP digital
Building a Social Media Command Centre is a question of strategy and decision-making between the optimum balance of in-house and external resources.
KINSHIP owns, operates, consults, supplements and enhances Social Media Command Centers - our own and those of clients. Our business-focused methodology, combined with our understanding of social strategy and social technologies, ensures a managed outcome within time and budget for new entrants into social media monitoring.
We are also expert in establishing offshore Social Media Command Centres including strategy, design, recruiting, training and managing staff on behalf of clients. We sometimes do this as Build Own Transfer and other times as Build Own Operate for clients.
Follow us @KINSHIPd
Social media benchmarking: Beyond sentiment and share of voice, presented by ...SocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, U.S. Bank's Troy Janisch talks about evaluating your brand, customer service, and reputation in social media among peers.
He explains how to benchmark, create social media scorecards, define key indicators, and determine what is actionable.
Introduction into Social Media and Social Media AnalyticsDr Matt McDougall
An introduction to social media and the measurement platforms of social media analytics. Some interesting examples of social media gone wrong and some other examples of companies doing social media.
In this presentation, we take a look at some of the best (and free) tools to help you stay ahead of your competitors and make social media management easy.
This presentation was delivered by Michal Nemcok and Matej Kukucka of Marketing Player in September of 2016 in Prague.
Special thanks to Denisa Zidekova for helping organize the event.
A good article about Social Media Management tool Hootsuite: https://www.marketingplayer.com/social-media/social-media-management-pick-month-hootsuite/
For more, visit www.marketingplayer.com.
The question of social media ROI comes up often. The problem is not about measuring social media ROI because I believe it is quite easy to prove. The real problem is that too often people ignore their key corporate objectives and where and how social media marketing can complement their efforts to achieve those objectives.
As a speaker on a panel discussion at the recent Brand Innovators Summit, I focused my talk on employee advocacy at Avanade and how social media activity can be maximized with emerging technologies such as a dedicated social media sharing portal.
People, process, platform, presented by Adam SingerSocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, Google's Adam Singer shares how to build a smart, flexible analytics organization.
He talks about how getting the right people, implementing the right processes, and using the right technology platform will help you stay current in measuring marketing and sales performance.
SparkScore (The Social Net Promoter Score): A methodology for measuring socia...SocialMedia.org
In her Brands-Only Summit presentation, Satmetrix's VP of Innovation and Strategy, discusses SparkScore -- the Social Net Promoter Score.
She explains how this social media analytic marries the insight from structured, survey-based solutions to the "social universe" through a single, standard metric.
Enterprise social data success factors, presented by Marshall SponderSocialMedia.org
In his presentation, WebMetricsGuru's Marshall Sponder shares a methodology brands can use to decide their internal readiness for a converged analytics implementation.
He explains how to use data from signals that include their online social presences, team structure, and executive buy-in.
A social campaign is only as good as its results, and turning your data into actionable insights is the first step to a successful campaign. Where should you begin with your social data expectations? Which platforms should you get on board with and how do you wade through a sea of numbers? How do you turn those numbers into campaign pivots? What data can help you engage better and what data can tell you how well your campaign actually did?
Join us as our panelists discuss:
-Integrating a data-centric approach into your organization's campaign strategies
-Using data to initiate or revise an existing social campaign
-Staying agile with data to better engage with your audience
Social Net Advocacy Pulse (SNAP): Using real-time brand advocacy analytics to...SocialMedia.org
In his presentation, Dell's Marketing Director of Social Media, Munish Gupta, shares Dell's journey to a real-time brand advocacy measure using social media.
He talks about their internal social media benchmarking system called "Social Net Advocacy" (SNA), how they calculate this metric, and how they’re using it to measure more than 150 topics about the brand.
The "Oktopost Board" enable companies large and small to manage their employee advocacy programs. By enabling marketers to create and distribute social content, the Social Board provides a fun way to manage and measure your social program.
Get more information at http://www.oktopost.com/tour/social-media-employee-advocacy-platform
A guide to understanding Social Media Monitoring in everyday language. Highlighting Why it is important; what should be done with the data; and how to find a tool.
Five steps to successfully telling your social media story, presented by Bria...SocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, Hewlett-Packard's Brian MacDonald explains how to tell stories that connect social media metrics to business issues and goals.
He shares five steps to build stories for any audience and transform metrics from numbers to real business insights.
http://www.saturd.ru/ - заказать увеличение продаж можно здесь.
Презентация на тему BIG DATA в интернет продажах. Биг дата - это обработка и использование собранных данных о человеке для того чтобы дать ему релевантное предложение.
Темы: Продвижение в интернете, SaturD, Продвижение медицинских услуг
Social media benchmarking: Beyond sentiment and share of voice, presented by ...SocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, U.S. Bank's Troy Janisch talks about evaluating your brand, customer service, and reputation in social media among peers.
He explains how to benchmark, create social media scorecards, define key indicators, and determine what is actionable.
Introduction into Social Media and Social Media AnalyticsDr Matt McDougall
An introduction to social media and the measurement platforms of social media analytics. Some interesting examples of social media gone wrong and some other examples of companies doing social media.
In this presentation, we take a look at some of the best (and free) tools to help you stay ahead of your competitors and make social media management easy.
This presentation was delivered by Michal Nemcok and Matej Kukucka of Marketing Player in September of 2016 in Prague.
Special thanks to Denisa Zidekova for helping organize the event.
A good article about Social Media Management tool Hootsuite: https://www.marketingplayer.com/social-media/social-media-management-pick-month-hootsuite/
For more, visit www.marketingplayer.com.
The question of social media ROI comes up often. The problem is not about measuring social media ROI because I believe it is quite easy to prove. The real problem is that too often people ignore their key corporate objectives and where and how social media marketing can complement their efforts to achieve those objectives.
As a speaker on a panel discussion at the recent Brand Innovators Summit, I focused my talk on employee advocacy at Avanade and how social media activity can be maximized with emerging technologies such as a dedicated social media sharing portal.
People, process, platform, presented by Adam SingerSocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, Google's Adam Singer shares how to build a smart, flexible analytics organization.
He talks about how getting the right people, implementing the right processes, and using the right technology platform will help you stay current in measuring marketing and sales performance.
SparkScore (The Social Net Promoter Score): A methodology for measuring socia...SocialMedia.org
In her Brands-Only Summit presentation, Satmetrix's VP of Innovation and Strategy, discusses SparkScore -- the Social Net Promoter Score.
She explains how this social media analytic marries the insight from structured, survey-based solutions to the "social universe" through a single, standard metric.
Enterprise social data success factors, presented by Marshall SponderSocialMedia.org
In his presentation, WebMetricsGuru's Marshall Sponder shares a methodology brands can use to decide their internal readiness for a converged analytics implementation.
He explains how to use data from signals that include their online social presences, team structure, and executive buy-in.
A social campaign is only as good as its results, and turning your data into actionable insights is the first step to a successful campaign. Where should you begin with your social data expectations? Which platforms should you get on board with and how do you wade through a sea of numbers? How do you turn those numbers into campaign pivots? What data can help you engage better and what data can tell you how well your campaign actually did?
Join us as our panelists discuss:
-Integrating a data-centric approach into your organization's campaign strategies
-Using data to initiate or revise an existing social campaign
-Staying agile with data to better engage with your audience
Social Net Advocacy Pulse (SNAP): Using real-time brand advocacy analytics to...SocialMedia.org
In his presentation, Dell's Marketing Director of Social Media, Munish Gupta, shares Dell's journey to a real-time brand advocacy measure using social media.
He talks about their internal social media benchmarking system called "Social Net Advocacy" (SNA), how they calculate this metric, and how they’re using it to measure more than 150 topics about the brand.
The "Oktopost Board" enable companies large and small to manage their employee advocacy programs. By enabling marketers to create and distribute social content, the Social Board provides a fun way to manage and measure your social program.
Get more information at http://www.oktopost.com/tour/social-media-employee-advocacy-platform
A guide to understanding Social Media Monitoring in everyday language. Highlighting Why it is important; what should be done with the data; and how to find a tool.
Five steps to successfully telling your social media story, presented by Bria...SocialMedia.org
In his Brands-Only Summit Pre-Conference presentation, Hewlett-Packard's Brian MacDonald explains how to tell stories that connect social media metrics to business issues and goals.
He shares five steps to build stories for any audience and transform metrics from numbers to real business insights.
http://www.saturd.ru/ - заказать увеличение продаж можно здесь.
Презентация на тему BIG DATA в интернет продажах. Биг дата - это обработка и использование собранных данных о человеке для того чтобы дать ему релевантное предложение.
Темы: Продвижение в интернете, SaturD, Продвижение медицинских услуг
Big Data [sorry] & Data Science: What Does a Data Scientist Do?Data Science London
What 'kind of things' does a data scientist do? What are the foundations and principles of data science? What is a Data Product? What does the data science process looks like? Learning from data: Data Modeling or Algorithmic Modeling? - talk by Carlos Somohano @ds_ldn at The Cloud and Big Data: HDInsight on Azure London 25/01/13
What You’re Going To Learn
The Difference Between Listening & Quantalyzing
The Marketer's WorkBench - The Tools You Need & What They Do
The SavvyMarketers ToolKit Give Away
In this presentation we cover the basics of what Social and Digital Marketing are, the benefits of Facebook as well as why using LinkedIn is important for personal and business.
While Office365 continues to grow at a rapid rate, adoption beyond Exchange can be slow without a strategy in place. This presentation discusses: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
You can find a video recording of this session via #Collab365 at https://youtu.be/uYpPx5R3lPY
Social Network Prioritization - How to Prioritize Investment in Social Media Marketing Nutz
Marketing Nutz CEO / Founder delivers this presentation with practical strategies and tips to help prioritize social networks for investment. What social media network is the best one to market my business and make money?" Small business owners frequently ask this question – and just as often – puzzle over how to get it right!
Get the answers for your business when Pam Moore, the CEO of TheMarketingNutz.com, (and one of the nation's leading online marketing experts) discusses how to use an audience-based approach to prioritize and maximize your investment in social media.
How to Prioritize Social Networks Your Business Should Invest In Pam Moore
Every marketer and business leader is faced with the challenge of where to prioritize their time and investment. Time is our greatest asset in both business and life. How we spend our time can make or break our business success.
When it comes to digital marketing, social media and branding, it is no different. In my 20 years of business and marketing experience I have never heard a marketer exclaim, "I have so much time, resource & budget I don't know what to do with it."
Unfortunately, there are far too many "experts" online touting that you must be on every new shiny object and social network. They'll even go so far as to warn you that if you don't start snapping on Snapchat, storytelling on Instagram and delivering live video on Periscope that your business is destined to fail. Let me tell you right now this is 100% false.
Register for the full webinar and podcast on this topic at http://www.socialzoomfactor.com/214
The better you understand your content and content owners, the more effectively you can analyze your content and make it better for the long term. This workshop covers common content challenges and the organizational issues that cause them, and then delves into how to create the right kind of inventory and analysis that drive improvements.
Australian Marketing Institute Workshop - Doyle Buehler - Digital Brand Leade...Doyle Buehler
What is Digital Brand Leadership?
Authority - Brand credibility
Influence - Brand “active” audience
Knowledge - Expertise in your industry/niche
Combining all the elements of digital media is what digital leadership is about. It is about combining all of the different elements of what is needed online to work with your brand.
This is my presentation for the Australian Marketing Institute Annual 2014 Congress in Perth, WA
Through numerous years of eating, drinking and sleeping SharePoint I have come to realize that there is 1 thing that has never changed. That 1 thing is a question and the answer to that question is the most important thing in all of SharePoint. That question is "What direction should my organization be going and how do we get there?". The question or a very close form of that question is asked anytime something bad happens to the current environment or software, the current environment or software is up for renewal, new technology is introduced and last but not least, during yearly budget planning. Most companies will fall into one of the following categories:
• Current application is no longer suitable due to company growth, lack of functionality or
• Current application company that created & supported it no longer exists.
• Starting from scratch and SharePoint has been chosen now deciding which way to go and where to start?
• Currently utilizing SharePoint but not exactly the way Microsoft intended
• Need to upgrade to continue support
Regardless of the current situation your organization is in the end goal for all is success and success is measured by the usage of the application. Yes folks user adoption IS more important than being on time or under budget. Otherwise, what was the point of the entire project that I am sure took months and sometimes years to plan and implement. In this session I will take you through where to start, keys to choosing the right path for your organization and most importantly implement SharePoint in a way user adoption meets your goals and of course come in on time and on par with the budget.
As part of your fundraising campaigns and online engagement, you likely collect many metrics and data points. But do you take the time to reflect on this data and use it to improve for next time? In this session, we’ll discuss metrics you can collect, share each other’s best practices for data collection processes, and demo dashboard tools that will help you see the big picture.
Digital Futures: Getting ROI from Social Media - Georgia HalstonBranded3
Georgia takes a detailed look at why investment in Social Media is a justifiable spend for your business and what return on investment you can achieve from effectively utilising its channels.
Web analytics and social media metrics provide you with powerful ways to track how people interact with your content and what they’re saying about your foundation. They help you understand what works (and what doesn’t!) with your constituents and donors.
Proven Strategies for increasing Adoption and EngagementChristian Buckley
While Office 365 continues to grow at a rapid rate, adoption can be slow and difficult without a strategy in place. This presentation covers a number of different topics that all have an impact on end user adoption and engagement. This presentation shares: a "go to market" strategy for a successful Office 365 deployment; productivity features that will enhance adoption; strategies for keeping end users engaged; how to track usage and activity so you can measure your success; and touches on many of the productivity features (Groups, Delve, Yammer, co-editing, etc). The primary focus, however, is on the management/ongoing educational aspects of a successful deployment.
Iconuk 2016 - IBM Connections adoption Worst practices!Femke Goedhart
Regardless if you've implemented IBM Connections, are considering it or in the middle of the planning stages - there are wrong (and right) turns to take at every step. Join Femke to learn about misconceptions and tribulations others have faced while striving to become a socially enabled company. Hear about real World examples and often funny anecdotes from the trenches of adoption to show you how NOT to do it and giving you tips on how to do it better along the way.
Walk away with a grasp on what to focus on to make a success out of your IBM Connections environment.
Similar to How to build a social media command center (20)
The No-Nonsense Guide To Social Media - Foreword Written by Jay AbrahamSocialmatica
In this tome, Joshua discusses exactly how regular people can make real impact using social; included are step by step tutorials and common sense advice that is hard hitting and practical. You won't want to put this down.
The Little Known Strategy That Can Massively Impact Your Marketing ResultsSocialmatica
This is what you're going to learn
1. How Does Influencer Outreach Fit Into A Larger, Integrated Strategy?
2. What Is "Influence" & Who Has It?
3. How To Borrow That Influence For New Opportunities
SocialMatica - The Truth About Social Media & The GOP PrimarySocialmatica
1. The Connection Between Social Media & Elections
2. How SocialMatica Correctly Predicted The Future Based On Social & Digital Data
3. How You Can Do The Same
LEAVE THIS WORKSHOP KNOWING:
The people, processes & technology you'll need
1. The Problem Of Influence
2. Why Influence Cannot Be Measured The Way The Industry Says
3. 3 Ways You Can Measure & Act On Influence Today
How To Use Pinterest For Brand BuildingSocialmatica
Things you will learn:
3 Tactics, using Google + That Will Destroy Your Competitions Morale
3 Of the most notable features of Google +
Why You Should, or Should Not Spend Any Time Worrying About Google +
You will learn
1. 3 Tactics, using Google + That Will Destroy Your Competitions Morale
2. 3 Of the most notable features of Google +
3. Why You Should, or Should Not Spend Any Time Worrying About Google +
How to use content curation to build an audience placeholderSocialmatica
VIEW THIS WORKSHOP:
http://training.socialmatica.com/how-to-use-content-curation-to-build-an-audience-gate/
LEAVE THIS WORKSHOP KNOWING:
What content is your AUDIENCE interested in?
How to curate in 10 minutes a day
What tools are available to help curate?
How to tell your story without advertisingSocialmatica
LEAVE THIS WORKSHOP KNOWING:
1. How B2B Can Leverage Social
2. How To Find Your Audience
3. What is your "social value" and why does it matter?
4. A Social Marketing Campaign Checklists
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
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The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
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1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
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Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
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Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
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https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
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GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
2. Building A Command Center
What You’re Going To Learn
• What A Command Center Is
• A Way To Build A Command Center
• How To Spread The Load Across The Whole
Company
• A Check List For Tracking Campaign Response
• PLUS – TWO Giveaways
3. Introduction
• Who is SocialMatica
– What We’re About
– Why We’re Doing This
– Free Software Tool
http://agencysnap.socialmatica.com
• Who is Joshua Barnes – Director of Social
Strategy
• Hash Tag #smtca Questions
– This week or future workshop content
4. A Couple Assumptions
• You need to:
– Measure performance
– Listen
– Learn
– React
• You’re Probably Looking For A Turn-Key
System
5. The Process – Some Big Picture
Problems
• Most Listening Tools Are “Me” Focused
• You Need A Context Focus
• Social Interaction Should Be Thought Of Like
The Parachute Game
• Technology Cannot Fix A Broken Process
• Strategy Must Drive All Touch-points
6. In Building A Command Center,
Remember
• It’s Not How It Looks, It’s What It Does That
Matters
• Context Rules (without it, you can’t find,
measure or understand activity)
7. The Benefit Is
• You’ll Be Able To Implement Everything We’ve
Said From Day One
• It Will Be Systematic & Programmatic
• Your Campaigns Will Outperform Everyone
Else!
8. Today’s Give-Aways
• Example Dashboard – Complete With Tools
(will be viewable for 3 days)
• Performance Tracking Tool – Downloadable
Tool - FREE
9. What Is A Social Media Command
Center?
• A Place Where “Stuff” Happens
10. Why Do We Need A Command Center
• In The NASA Sense
– We Don’t
• In The “No Guessing” Sense
– It’s Obvious Why We Do
11. Own The Reporting Own The Client
• A System That Produces Empirical Ways Of
Thinking Is Defensible
• Tunable
• Measurable
• Effective
“You Must Think In Terms Of Data, Not In Terms
Of Interactions”
12. What Are The Essential Elements?
• People
– Sales & Marketing
– Executive Staff
• Processes
– What We’re Going To Do When Stuff Happens
• Technology
– The Platforms & Applications That Help The
People Implement The Processes
13. Operational Social Roles
• Sales Could Distribute The Message & Build An
Audience
• Operations Could Answer Shop Questions
• Management Could Encourage People During
Events To Participate
• Executive Staff Could Cast Their Vision
• This Leaves Marketing To Measure & Respond
14. Marketing Alchemist!
• Marketing People Create The Structure
• Create The Ability For Others To Fluidly Interact
With it
• They Plug That Into Measurement Programs
• It’s Like Teaching People To Create Clouds,
Then Measuring How Much It Rains – That’s
The Marketing Alchemist’s Role!
17. List Of Don’t Forgets
• Which Network; Why?
• Influencer Distribution Points; Rate Them In
AgencySnap First!
• Click Tracking; Bit.ly
• Landing Page; Analytics
• Watch AgencySnap For Peaks
• Baseline Your Metrics; Watch It Grow…
18. NEXT WEEK
Topic: The Truth About Google+
Things you will learn:
•Tactics, using Google + That Will Destroy Your Competitions
Morale
•3 Of the most notable features of Google +
•Why You Should, or Should Not Spend Any Time Worrying About
Google +
19. Survey
• Please Rate This Workshop In The Chat
Window (only to presenters) 1-5 before you
exit
– 1 will not attend again
– 2 may not attend again
– 3 may attend again
– 4 will attend again
– 5 will invite a friend