Struggling to have the impact you want? Don’t worry! We have just the recipe that will make your team fall in love with UX. We’ll share how we inspired our team to work with us as strategic partners to deliver the 5-star Intuit Snap Payroll iPhone app. Along the way, we’ll share stories and techniques to help YOU brew your own UX Love Potion for your team!
Shared at UXPA Boston 2013 (http://uxpabostonconference2013.sched.org/)
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Alissa Briggs is a Principal Interaction Designer and Innovation Catalyst at Intuit, using creativity and collaboration to make the world a better place. She leads the user experience for top-rated mobile and web apps, including Intuit Snap Payroll. As a UX thought leader, she speaks and writes about design, research, and collaboration. Find her at www.alissadesigns.com and tweet @alissadesigns.
Raman Hansi is a Principal User Researcher and Innovation Catalyst at Intuit. She's a design thinker, thought provoker, and customer advocate by heart and trade, and her passion is for bridging technology with deep customer empathy and insights. For the past 15 years she has led experience design research efforts for high tech firms, state and federal agencies, and non-profit organizations. As the Lead User Researcher for Snap Payroll and Intuit Payroll for Mobile, she inspires strong customer focus across the team.
17. #uxlovepotion
Purpose of this Meeting:
To get to know a little more about you
and share a little about myself so that
we can have a healthy working
relationship!
Step 1:
Set context
18. #uxlovepotion
Interview Questions:
• How long have you been at Intuit?
• Early bird or night owl?
• What’s the best way to run a team?
• What do you love doing?
• What pisses you off?
Step 2:
Prep questions
20. #uxlovepotion
Step 3:
Look for
surprises
UX + Agile Evangelist
Data analytics and visualization
Neutral subject to keep the peace
Surprises:
• Agile coach
• Numbers guy
• Builds boats for fun
47. #uxlovepotion
Step 3:
Give it life
Inspire your team by putting it up in
shared spaces and slide decks.
Make it tactical by using it in day-to-
day decision making.
Help new
employers
pay their
employees
with
confidence.