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INFLUENCING THROUGH
COLLABORATION
UX LOVE
POTION
#UXLove
Alissa Briggs
Sr. Manager & Principal Designer
@alissadesigns
Raman Hansi
Principal Design Researcher
@rums813
Payroll
UX LOVE
POTION
Get personal
Go beyond roles
Embrace customers
Get personal
Embrace customers
Go beyond roles
Get personal
Embrace customers
Go beyond roles
Meet them where they are
Get personal
Meet them where they are
Find common interests
Get personal
Meet them where they are
Find common interests
Build relationships over time
Get personal
Get personal
Embrace customers
Go beyond roles
Get personal
Embrace customers
Go beyond roles
Start small
Embrace customers
Start small
Provide guidance and support
Embrace customers
Embrace customers
Start small
Provide guidance and support
Make it ongoing
Get personal
Embrace customers
Go beyond roles
Get personal
Embrace customers
Go beyond roles
Personalize their invitation
Go beyond roles
Personalize their invitation
Be a facilitator
Go beyond roles
Personalize their invitation
Be a facilitator
Go beyond your own role
Go beyond roles
Get personal
Embrace customers
Go beyond roles
Single	
  senior	
  leader	
  
Team	
  thinking	
  about	
  senior	
  leader	
  as	
  
SBO	
  
Bunch	
  of	
  leaders,	
  sad	
  
Bunch	
  of	
  leaders,	
  happy	
  
Smiling	
  faces	
  with	
  heart	
  
Get personal
Embrace customers
Go beyond roles
Alissa Briggs
@alissadesigns
Alissa_Briggs@intuit.com
Raman Hansi
@rums813
Raman_Hansi@intuit.com
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
SXSW - UX Love Potion: Influencing through Collaboration
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SXSW - UX Love Potion: Influencing through Collaboration

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Shared at SXSW 2014:
http://schedule.sxsw.com/2014/events/event_IAP17915

Struggling to have the impact you want? Win the hearts of your teammates and stakeholders with this simple recipe for Deep Collaboration!

We’ll share the techniques we used to transform naysayers into UX advocates while creating the 5-star Intuit Snap Payroll iPhone app.

1. Get personal
2. Embrace customers
3. Go beyond roles

Published in: Design
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