This document discusses UX facilitation and how designers can facilitate user experience decisions within product development teams. It emphasizes that good UX is a shared responsibility of the entire team, and the designer's role is to bring the team together and ensure everyone thinks about UX. The document provides tips for UX facilitation, including investing 40% of time in facilitation, making 20% of meeting time for discussion of UX impacts, and using visualization and inviting participation to engage the entire team in creative sessions and decision making.

1. UX facilitationFacilitating UXD decisions in product development teams
15 March 2015, Women Techmakers, Istanbul
Esin Işık @esinishi #wtmistanbul #uxfacilitation

2. What about UX Facilitation?
Why is it part of UX Design?
How to apply it?

3. Hello!
This is me

4. Design
schools
Consultancy
Banking IT
Now something different…

5. Our design turns out as good as the understanding of
the whole team making it.

6. Good UX is the responsibility of everyone in the
team and the designer is the one to bring this
out.

7. Getting product development teams
on the same plane

8. How can designers get other team
members to think together with them?
Any meeting can become a creative session

9. Invest
Time
Visualize
& Invite
Hear Out

10. %40 of my time
a structured way
%20 of the meeting time
effects on the UX

11. Making content immediately visual
Inviting to use the pen and post-its
Laying down options
Making decisions then and there

12. Balancing voices

13. design trolls?
‘I don’t like that’ ‘I think that one’s
beautiful’
‘Can we make it a bit more red’
‘Let’s add that function as well…’
‘Can the user go wherever s/he wants
from here?’
‘Can you make that part a bir smaller
and put the other one in there?’

14. design trolls?
‘I don’t like that’ ‘I think that one’s
beautiful’
‘Can we make it a bit more red’
‘Let’s add that function as well…’
‘Can the user go wherever s/he wants
from here?’
‘Can you make that part a bir smaller
and put the other one in there?’
make it
obvious to
them
‘What do you
think is the
design value of
this?’

15. ask being part of the process
create together
say nice things as well
grab the pen and the post-its

16. My role is to facilitate good UX.
Not to create it alone.

17. woohoo
I was excited..
Thank you :)
Esin Işık @esinishi #wtmistanbul #uxfacilitation
Visual Credits
Slide 1, 2, 7 and 16 Markus Spike
Slide 1, 8 and 16 Richard Rutter
Slide 3 Ruken Turan
Drawings are made by me