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IT and Higher Education: Where are We Headed?
The document discusses IT governance in higher education institutions. It outlines a framework for internalizing systems governance as a thoughtful practice at multiple levels of an institution. Key aspects of the framework include: - Establishing governance bodies like information systems steering committees and educational technology advisory committees with representatives from areas like academic affairs, research, and administration. - Using working groups to discuss priorities and make recommendations for initiatives in areas such as learning management systems, research computing, and administrative systems. - Implementing a governance process that ranks initiatives based on factors like utility and fit, with some receiving base funding and others requiring one-time project funds or being client-sponsored. The framework is presented as a way for higher education
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IT and Higher Education: Where are We Headed?
- 1. ITIT and HigherEducation:Where Are We and Higher Education: Where Are We Headed?Mark Roman Headed? Mark Roman
- 2. Internalizing systems governanceas a thoughtful practice at all levels
- 3. WHO WHERE WHAT • Strategy VPs, AVPs, Deans, Information Systems • Governance Executive Directors Steering Committee • Enterprise portfolio • Policy • Student labs Deans, Faculty, Working Educational Technology • Learning management Working Working AVPs, Learning & Groups Advisory Committee • Audio Visual Groups Groups Teaching Centre • Classroom technology • Data centres Researchers, Working Research Computing • Capability & capacity Working Working Faculty, AVP-R, & Groups Steering Committee • Storage Groups Groups Research Office • Proposals Student, Finance, • Scheduling HR, Advancement, Working Priorities Administrative Systems • Resource allocation Working Working Facilities, Research Groups Groups Operating Committee • Project oversight Groups Objectives Admin, & Systems • Prioritization Inform New Projects Project Review Monitor Committee
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- 5. Rank Initiative 1 Project A 2 Project B • Base funding of notional allocation 3 Project C Base funded • Recommended through working groups • Largest component of work underway at a given time 4 Project D Approved 5 Project E by governance 6 Project F Project funded • One-time project funds process 7 Project G • Example: Research Administration System fund 8 Project H • Ancillary department funded Ancillary funded • Example: Housing System 9 Project I 10 Project J Fee for service • Client sponsored and funded 11 Project K 12 Project L 13 Project M Waitlist • Beyond capacity of functional units and IT at this point in time 14 Project N 15 Project O
- 6. Shedding the sheerweight of the past
- 8. Fix Plan Do Check Vision DECISION GOVERNANCE RECOMMENDATIONS Annually evaluate strategic success Strategy STRATEGIC PROGRAM PLANNING INITIATIVES Measure goal progress quarterly ANNUAL SERVICE INTEGRATED Operations PLAN PROJECTS Assess personal achievements PERFORMANCE ASSIGNED Tactics TASKS PLAN
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- 12. Manufacturing is thenew agriculture
- 13. Commercializing R&D Success Time Research Development Commercialization
- 14. Applying organization-wide disciplineto extract value from technology
- 15. Organizations only dotwo things … Processes Projects … projects execute change.
- 16. Initiation Planning Execution Closure Asset Maintenance Revisions Project Needs Develop Implement Plan Shutdown Maintain Project Flow Charter Project Plan Project Asset Document Document Progress Final Product Support Work Approval Approval Approval Steering Review Review Monitor Review Benefit Committee Charter Plan Status Deliverable Realization Accepted Role New Project Not Needed Not Sufficient Not Successful Not Accepted Work Continue Initiate Reject Reject Cancel Execution Next Phase Status reporting Portfolio assessment Fiscal budget Base budget • Priorities Risk plan • Risk Scope Support resources • Strategic fit Control Resource plan Schedule Benefit measures Mechanisms Quality plan Communication plan Vendor management Issue log Change control
- 17. All institutions managesystems through these stages – knowingly or not. They may do them well or they may do them wretchedly, but they always do them.