APM Programme Management SIG Conference. Equipping Programme Managers for Global Success -What programme managers can learn from the deaf world, Bruno Kahne, 10 March 2016

1. What Programme Managers can learn from the Deaf world
Bruno Kahne, PhD
Leadership Development and Culture Change
Airbus Group Leadership University

2. 2
400,000

3. Deaf Tips
1. Prepare
3

4. Deaf Tips
1. Prepare
4

5. Deaf Tips
1. Prepare
5

6. Deaf Tips
1. Prepare
6

7. Deaf Tips
1. Prepare
7

8. Deaf Tips
1. Prepare
8

9. Deaf Tips
1. Prepare
9
Germany
France
Spain
Deaf world
blablablablabla
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blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla
blablablablabla blablablablabla blablablablabla

10. 10
Deaf Tips
1. Prepare
2. Focus on the other

11. 11
Deaf Tips
1. Prepare
2. Focus on the other
3. Put yourself in the other’s shoes

12. 12
Deaf Tips
1. Prepare
2. Focus on the other
3. Put yourself in the other’s shoes
4. Read Body language

13. 13
Deaf Tips
1. Prepare
2. Focus on the other
3. Put yourself in the other’s shoes
4. Read Body language
5. Be simple and precise

14. 14

15. 15
Deaf Tips
1. Prepare
2. Focus on the other
3. Put yourself in the other’s shoes
4. Read Body language
5. Be simple and precise
6. Don’t say don’t

16. 16

17. 17
Deaf Tips
1. Prepare
2. Focus on the other
3. Put yourself in the other’s shoes
4. Read Body language
5. Be simple and precise
6. Don’t say don’t
7. Say what you think

18. 18
Deaf Tips
1. Prepare
2. Focus on the other
3. Put yourself in the other’s shoes
4. Read Body language
5. Be simple and precise
6. Don’t say don’t
7. Say what you think
8. Ask questions

19. 19
Conclusion
Deaf people can be seen in two different ways:
 as people who have lost something
 or as people who have gained something
If you want to read more on this approach:

20. This presentation was delivered at
an APM event
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