How Privacy in the Cloud Affects Organizations

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Exposing organizational processes via APIs and providing services over the Internet increases productivity, gives better user experience and allows collaboration between organizations. Most organizations are now moving to cloud-base solutions without managing the infrastructure by themselves allowing them to focus on their core business objectives and reduce maintenance cost. By default, cloud services are secure and allow redundancy. The service providers have skilled workers and proper processes to take care of every part of the services they offer, including security and data protection. But this doesn’t mean the organization inherits proper privacy when on the cloud. This session focus on privacy issues that an organization may face when moving to the cloud and how they can manage those risks.

How Privacy in the Cloud Affects
Organizations
Thilina Piyasundara
Systems Engineer
WSO2 Cloud Team

Agenda
Why Organizations Moving to Cloud?
Risks/Challenges in Cloud
Top Privacy Challenges in Cloud
Legal Obligations
How to Protect Privacy in Cloud?

Cloud Services for Organizations
Image source: https://blog.cloudsecurityalliance.org/wp-content/uploads/2014/07/top-20-enterprise-blog.jpeg

Why Organizations Moving to Cloud?
● Maintaining Focus on the Business
● Business Agility
● Reduced Capital Expenditures
● Scale
● Access from Anywhere
● Staffing Efficiency
● Security and Disaster Recovery
● API Driven Architectures and Collaboration Between Organizations

Data Breaches
*Not directly related to cloud

Data Breaches
http://www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/

Legal Obligations
A business that stores information in the cloud must be able to control access
to and use of the information as well as protect the legal rights of the
individuals whose information has been sent to the cloud.
Laws prohibit some data from being used for secondary reasons other than
the purpose for which it was originally collected.

Privacy Principles
● Storage and security of personal information
● Access to personal information
● Correctness of personal information
● Limits on use of personal information
● Limits on disclosure of personal information

Securing data in creation
● How you collect or generate information?
○ Open forms
○ Insecure websites
○ Publically available data
○ Trust factors
● Solutions
○ Secure web applications
with authorization like
Google Forms

Securing data in rest
● How you protect data in rest (storage)?
○ Who can access data?
○ How you store data (raw files/binary/databases)?
○ What encryption algorithms use to encrypt data?
● Solutions
○ Manage user access to storages
○ Support multiple data centers in different geographical locations
○ Support full disk encryption and database encryption
○ Highly available data volumes for instances and object storages for
files/objects

Securing data while processing
● Where you process data?
○ Is the data processes in a shared environment?
● Solutions

Securing data while transmission
● How you move data from one location to another?
○ Can someone intercept and get your data?
○ Can someone alter your data streams?
● Solutions
○ Use IPSec VPNs
○ Use TLS for web traffic
○ Use DNSSec for DNS

Securing data archives
● How you keep backups?
○ Backup frequency
○ Data retention
○ Backup storage security
○ Access to backup data
○ Validate integrity
● Solutions
○ Encrypt before storing
○ Manage user access to archives and encryption keys
○ Replication over geographical locations

Destroy data securely
● How you delete data?
○ Data retention
○ Can we make public?
○ Can we forget about backups?
○ What about data storage hardware?
● Solutions
○ Write arbitrary data to data blocks
○ Cloud provides use standard ways to destruct data

Policies and Compliance
● Policies
○ Have a proper security policy
○ Manage proper data classification
○ Properly manage access to data in all stages
○ Align processes with international standards
● Compliance
○ EU data protection act
○ Health Insurance Portability and Accountability Act (HIPAA)
○ Children Online Privacy Protection Act (COPPA)
○ Electronic Communications Privacy Act (ECPA)
○ Fair Credit Reporting Act (FCRA)
○ Fair and Accurate Credit Transaction Act (FACTA)
○ Gramm Leach Bliley Act and the related privacy rules

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3. Cloud Services for Organizations Image source: https://blog.cloudsecurityalliance.org/wp-content/uploads/2014/07/top-20-enterprise-blog.jpeg

4. Why Organizations Moving to Cloud? ● Maintaining Focus on the Business ● Business Agility ● Reduced Capital Expenditures ● Scale ● Access from Anywhere ● Staffing Efficiency ● Security and Disaster Recovery ● API Driven Architectures and Collaboration Between Organizations

5. Statistics

7. Risks/Challenges in Cloud

8. Data Breaches *Not directly related to cloud

9. Top Privacy Challenges in Cloud

10. Data Breaches http://www.informationisbeautiful.net/visualizations/worlds-biggest-data-breaches-hacks/

11. Legal Obligations A business that stores information in the cloud must be able to control access to and use of the information as well as protect the legal rights of the individuals whose information has been sent to the cloud. Laws prohibit some data from being used for secondary reasons other than the purpose for which it was originally collected.

12. How to Protect Privacy in Cloud?

13. Privacy Principles ● Storage and security of personal information ● Access to personal information ● Correctness of personal information ● Limits on use of personal information ● Limits on disclosure of personal information

14. Shared Responsibility Model in Cloud

15. Data Protection

16. Securing data in creation ● How you collect or generate information? ○ Open forms ○ Insecure websites ○ Publically available data ○ Trust factors ● Solutions ○ Secure web applications with authorization like Google Forms

17. Securing data in rest ● How you protect data in rest (storage)? ○ Who can access data? ○ How you store data (raw files/binary/databases)? ○ What encryption algorithms use to encrypt data? ● Solutions ○ Manage user access to storages ○ Support multiple data centers in different geographical locations ○ Support full disk encryption and database encryption ○ Highly available data volumes for instances and object storages for files/objects

18. Securing data while processing ● Where you process data? ○ Is the data processes in a shared environment? ● Solutions

19. Securing data while transmission ● How you move data from one location to another? ○ Can someone intercept and get your data? ○ Can someone alter your data streams? ● Solutions ○ Use IPSec VPNs ○ Use TLS for web traffic ○ Use DNSSec for DNS

20. Securing data archives ● How you keep backups? ○ Backup frequency ○ Data retention ○ Backup storage security ○ Access to backup data ○ Validate integrity ● Solutions ○ Encrypt before storing ○ Manage user access to archives and encryption keys ○ Replication over geographical locations

21. Destroy data securely ● How you delete data? ○ Data retention ○ Can we make public? ○ Can we forget about backups? ○ What about data storage hardware? ● Solutions ○ Write arbitrary data to data blocks ○ Cloud provides use standard ways to destruct data

22. Policies and Compliance ● Policies ○ Have a proper security policy ○ Manage proper data classification ○ Properly manage access to data in all stages ○ Align processes with international standards ● Compliance ○ EU data protection act ○ Health Insurance Portability and Accountability Act (HIPAA) ○ Children Online Privacy Protection Act (COPPA) ○ Electronic Communications Privacy Act (ECPA) ○ Fair Credit Reporting Act (FCRA) ○ Fair and Accurate Credit Transaction Act (FACTA) ○ Gramm Leach Bliley Act and the related privacy rules

23.

24. The Debate on Personal Privacy and National Security

25. Thank You!

How Privacy in the Cloud Affects Organizations

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