SlideShare a Scribd company logo
How people search the library
  from a single search box

                     Cory Lown
                  NCSU Libraries
                  Code4Lib 2012
1. Academic library search
environment


2.Search stats at NCSU


3. Collecting data
1. Academic library search
       environment
73% of searches from the
home page start from the
       default tab
Journal Articles,
Catalog,
Journal Titles,
Database Titles,
Library Website,
Best Bets,
Spelling Suggestions,
Loaded Links,
FAQs,
Smart Subjects,
Best Bets
Part 2: Search stats at NCSU
Fall 2010 and Spring 2011
739,180 Searches

655,388 Click-throughs
7.8%
        35.2%
41.5%

        5.5%
Article and Catalog results
    are really important.
23% of searchers
are doing something else.

Journal titles, databases,
  website results, etc.
For Articles, people use one
 of the first 3 results about
      70% of the time.

  The other 30% use the “See All
Results” link to see the full Summon
           results interface.
Fall 2010
Fall 2010 – Catalog
Fall 2010 - Articles
web of science, citation builder,
refworks, jstor, google scholar,
pubmed, petition, ieee, naxos,
etd, course reserves, science,
gis, tripsaver, academic search
   premier, harvard business
  review, eric, citation, thesis
web of science, citation builder,
refworks, jstor, google scholar,
pubmed, petition, ieee, naxos,
etd, course reserves, science,
gis, tripsaver, academic search
   premier, harvard business
  review, eric, citation, thesis
web of science, citation builder,
refworks, jstor, google scholar,
pubmed, petition, ieee, naxos,
etd, course reserves, science,
gis, tripsaver, academic search
   premier, harvard business
  review, eric, citation, thesis
web of science, citation builder,
refworks, jstor, google scholar,
pubmed, petition, ieee, naxos,
etd, course reserves, science,
gis, tripsaver, academic search
   premier, harvard business
  review, eric, citation, thesis
web of science, citation builder,
refworks, jstor, google scholar,
pubmed, petition, ieee, naxos,
etd, course reserves, science,
gis, tripsaver, academic search
   premier, harvard business
  review, eric, citation, thesis
Query Distribution Spring 2011
Query Distribution Spring 2011
Query Distribution Spring 2011
Query Distribution Spring 2011
Main points
Single/default search signals
confidence to people that our
 search tools will just work.
Important to consider what the
  default search box doesn’t
            search.
Dynamic results drive traffic.
Make sure the most frequent
queries provide great results.
Part 3: Collecting data
Tracking Searches

 Timestamp
 Date
 Time
 Action (SEARCH)
 Query (john+muir)
 Referrer URL
Tracking Click-throughs

 Timestamp
 Date
 Time
 Action (CLICK)
 Category (CAT)
 Link (RES_1)
Alternative:
Event tracking in Google
Analytics
Thanks.
Cory Lown
       NCSU Libraries

     cwlown@ncsu.edu
         @cowilo

     C&RL Article Preprint
http://go.ncsu.edu/librarysearc
               h

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Editor's Notes

  1. Journal of Web Librarianship, 5:80–95, 2011Copyright © Taylor & Francis Group, LLCISSN: 1932-2909 print / 1932-2917 onlineDOI: 10.1080/19322909.2011.568822The North Carolina State University LibrariesSearch Experience: Usability Testing TabbedSearch Interfaces for Academic Libraries
  2. Redo these so that the Count is the cumulative count.
  3. Redo these so that the Count is the cumulative count.
  4. Redo these so that the Count is the cumulative count.
  5. Redo these so that the Count is the cumulative count.