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HOW NOT TO SCALE AGILE 
a via negativa perspective 
Tiago Garcez 
@tcgarcez 
Agile Tour Brussels 
31 October, 2014
DID YOU SAY FRISBEE?
IMPRESSED? 
I can do this all day… it’s simple
HOW DOES SHE DO THAT?
FL = 1/2 pv2 ACL 
Fy = Fg + FL 
Vy = (g + (1/2m)pv2ACL)Tx
KEEP 
IT 
SIMPLE, 
STUPID
DID YOU SAY “LION”?
LION? RUN! 
heuristic keeping gazelles alive since… always
I say, a lion! Let’s see: 
Lion escape = f(hunger, speed, pack 
size, wind, terrain) 
Expected MaxLionVelocity = 80 km/h 
Best course of action: start running 
NNW and then turn South…
I say, a lion! Let’s see: 
Lion escape = f(hunger, speed, pack 
size, wind, terrain) 
Expected MaxLionVelocity = 80 km/h 
Best course of action: start running 
NNW and then turn South… 
I like you… I shall call 
you “yummy lunch”
Lion? Run! Gazelle Clever Gazelle 
No Photo 
Available 
a proud 
mother of 6 ! Yummy Lunch
AGILE ORGANIZATIONS 
catch the frisbee instinctively, before it’s gone
AGILE ORGANIZATIONS 
catch the frisbee instinctively, before it’s gone
AGILE ORGANIZATIONS 
catch the frisbee instinctively, before it’s gone
Heuristic: (/hjʊˈrɪstɪk/; Greek: "Εὑρίσκω", "find" or 
"discover") refers to experience-based 
techniques for problem solving, learning, and 
discovery that find a solution which is not 
guaranteed to be optimal, but good enough for 
a given set of goals. 
source: wikipedia
AGILE MANIFESTO 
heuristic practices for building complex products
SCALING AGILITY 
too complex a problem to draw a map before the trip
VIA NEGATIVA 
understanding the Divine Good by defining what it is not
Nassim N. Taleb 
The entire idea of via negativa is 
that omission [avoidance of harm, 
removal of drugs, corn syrup, 
cigarettes, gluten, carbs by fasting, 
gym instructors, tail risks, etc.] does 
not have side effects and branching 
chains of unintended 
consequences -hence robust. But 
big corporations [evil pharma, 
pepsi] and consultants cannot 
make money from removing; they 
only benefit from adding. 
“Anti-Fragile” (2012)
SCALING AGILE 
moving Agile beyond the Team level
SCALING AGILE 
moving Agile beyond the Team level
SCALING HEURISTICS 
VIA NEGATIVA STYLE
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects
PROJECTS ARE FINITE GAMES 
encourage short-term thinking and competition
PROJECTS BREED POLITICS 
focus is no longer on value, but on internal expectations
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning
RESOURCE PLANNING 
like crack to managers who love solving puzzles
GROW TEAMS INSTEAD 
it’s harder, but ultimately more valuable and sustainable
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency
EFFECTIVENESS > EFFICIENCY 
the objective is getting the baton around the track
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user
USER > CUSTOMER 
delighting users is the only true competitive advantage
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence
INVEST IN CRAFTSMANSHIP 
make sure you can land, before you try to fly
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence 
6. Stop with traditional management career paths
ALIGN CAREERS & CRAFT 
the “Peter Principle” will kill agility
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence 
6. Stop with traditional management career paths
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence 
6. Stop with traditional management career paths 
7. Don’t scale process
CULTURE > PROCESS 
don’t focus on processes, scale trust and purpose instead
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence 
6. Stop with traditional management career paths 
7. Don’t scale process
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence 
6. Stop with traditional management career paths 
7. Don’t scale process 
8. Don’t scale unless you have to
SCALING IS UNNATURAL 
maybe there are safer options?
“We found again and again that things get clumsy after 
150 people” 
– Bill Gore (Gore & Associates)
SCALING HEURISTICS 
VIA NEGATIVA STYLE 
1. Stop doing projects 
2. Stop doing resource planning 
3. Don’t focus on efficiency 
4. Never forget the user 
5. Don’t scale technical incompetence 
6. Stop with traditional management career paths 
7. Don’t scale process 
8. Don’t scale unless you have to
SO WHAT DOES AGILITY AT 
SCALE LOOK LIKE?
(insert your drawing here)
(insert your drawing here) 
just don’t forget what NOT to do!
Tiago Garcez 
@tcgarcez 
www.slideshare.net/tgarcez 
Thank You ! 
www.agilar.org
REFERENCES 
• “Joy, Inc.” (Menlo Innovations, CEO Richard Sheridan) 
• “Anti-Fragile”, Nassim N. Taleb 
• Ken Rubin, “Economically Sensible Scrum” (SGNOLA Keynote) 
https://www.youtube.com/watch?v=PcePFHD_p70 
• “The Dog and the Frisbee”, Andrew G Haldane (speech 31/08/12) 
http://www.bankofengland.co.uk/publications/Documents/speeches/ 
2012/speech596.pdf

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How NOT to scale agile

  • 1. HOW NOT TO SCALE AGILE a via negativa perspective Tiago Garcez @tcgarcez Agile Tour Brussels 31 October, 2014
  • 2.
  • 3. DID YOU SAY FRISBEE?
  • 4.
  • 5. IMPRESSED? I can do this all day… it’s simple
  • 6. HOW DOES SHE DO THAT?
  • 7.
  • 8. FL = 1/2 pv2 ACL Fy = Fg + FL Vy = (g + (1/2m)pv2ACL)Tx
  • 9.
  • 10. KEEP IT SIMPLE, STUPID
  • 11. DID YOU SAY “LION”?
  • 12. LION? RUN! heuristic keeping gazelles alive since… always
  • 13. I say, a lion! Let’s see: Lion escape = f(hunger, speed, pack size, wind, terrain) Expected MaxLionVelocity = 80 km/h Best course of action: start running NNW and then turn South…
  • 14. I say, a lion! Let’s see: Lion escape = f(hunger, speed, pack size, wind, terrain) Expected MaxLionVelocity = 80 km/h Best course of action: start running NNW and then turn South… I like you… I shall call you “yummy lunch”
  • 15. Lion? Run! Gazelle Clever Gazelle No Photo Available a proud mother of 6 ! Yummy Lunch
  • 16. AGILE ORGANIZATIONS catch the frisbee instinctively, before it’s gone
  • 17. AGILE ORGANIZATIONS catch the frisbee instinctively, before it’s gone
  • 18. AGILE ORGANIZATIONS catch the frisbee instinctively, before it’s gone
  • 19. Heuristic: (/hjʊˈrɪstɪk/; Greek: "Εὑρίσκω", "find" or "discover") refers to experience-based techniques for problem solving, learning, and discovery that find a solution which is not guaranteed to be optimal, but good enough for a given set of goals. source: wikipedia
  • 20. AGILE MANIFESTO heuristic practices for building complex products
  • 21. SCALING AGILITY too complex a problem to draw a map before the trip
  • 22. VIA NEGATIVA understanding the Divine Good by defining what it is not
  • 23. Nassim N. Taleb The entire idea of via negativa is that omission [avoidance of harm, removal of drugs, corn syrup, cigarettes, gluten, carbs by fasting, gym instructors, tail risks, etc.] does not have side effects and branching chains of unintended consequences -hence robust. But big corporations [evil pharma, pepsi] and consultants cannot make money from removing; they only benefit from adding. “Anti-Fragile” (2012)
  • 24. SCALING AGILE moving Agile beyond the Team level
  • 25. SCALING AGILE moving Agile beyond the Team level
  • 26. SCALING HEURISTICS VIA NEGATIVA STYLE
  • 27. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects
  • 28. PROJECTS ARE FINITE GAMES encourage short-term thinking and competition
  • 29. PROJECTS BREED POLITICS focus is no longer on value, but on internal expectations
  • 30. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects
  • 31. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning
  • 32. RESOURCE PLANNING like crack to managers who love solving puzzles
  • 33. GROW TEAMS INSTEAD it’s harder, but ultimately more valuable and sustainable
  • 34. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning
  • 35. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency
  • 36. EFFECTIVENESS > EFFICIENCY the objective is getting the baton around the track
  • 37. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency
  • 38. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user
  • 39. USER > CUSTOMER delighting users is the only true competitive advantage
  • 40. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user
  • 41. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence
  • 42. INVEST IN CRAFTSMANSHIP make sure you can land, before you try to fly
  • 43. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence
  • 44. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence 6. Stop with traditional management career paths
  • 45. ALIGN CAREERS & CRAFT the “Peter Principle” will kill agility
  • 46. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence 6. Stop with traditional management career paths
  • 47. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence 6. Stop with traditional management career paths 7. Don’t scale process
  • 48. CULTURE > PROCESS don’t focus on processes, scale trust and purpose instead
  • 49. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence 6. Stop with traditional management career paths 7. Don’t scale process
  • 50. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence 6. Stop with traditional management career paths 7. Don’t scale process 8. Don’t scale unless you have to
  • 51. SCALING IS UNNATURAL maybe there are safer options?
  • 52. “We found again and again that things get clumsy after 150 people” – Bill Gore (Gore & Associates)
  • 53. SCALING HEURISTICS VIA NEGATIVA STYLE 1. Stop doing projects 2. Stop doing resource planning 3. Don’t focus on efficiency 4. Never forget the user 5. Don’t scale technical incompetence 6. Stop with traditional management career paths 7. Don’t scale process 8. Don’t scale unless you have to
  • 54. SO WHAT DOES AGILITY AT SCALE LOOK LIKE?
  • 56. (insert your drawing here) just don’t forget what NOT to do!
  • 57. Tiago Garcez @tcgarcez www.slideshare.net/tgarcez Thank You ! www.agilar.org
  • 58. REFERENCES • “Joy, Inc.” (Menlo Innovations, CEO Richard Sheridan) • “Anti-Fragile”, Nassim N. Taleb • Ken Rubin, “Economically Sensible Scrum” (SGNOLA Keynote) https://www.youtube.com/watch?v=PcePFHD_p70 • “The Dog and the Frisbee”, Andrew G Haldane (speech 31/08/12) http://www.bankofengland.co.uk/publications/Documents/speeches/ 2012/speech596.pdf