Top 10 Agile Gotchas, Problems and Challenges + What you can do about them

Michael Sahota
Michael SahotaAgile Coach at Agilitrix
@MichaelSahota
About Michael

!

STRATEGIC
PLAY®
1. 
2. 
3. 
4. 
5. 
6. 
7. 

Our&User&Stories&Suck&
Sprint&planning&mee7ngs&take&forever&&
Team&members&are&not&working&together&
Daily&standups&are&long&and&boring&&
We&keep&geEng&new&stories&&
We&never&finish&all&our&stories&in&a&Sprint&&
We&don't&know&when&our&release&will&be&
done&&
8.  We&stopped&having&retrospec7ves&K&waste&of&
7me&
9.  It&feels&like&we&are&pushing&rocks&up&hill&to&
keep&Agile&going&
@MichaelSahota
User story

So that <why>,
As a <stakeholder>
I want <what>

Save%Shopping%Cart%
8
So&that&I&can&con7nue&shopping&later&
As&a&buyer&
I&want&to&save&my&shopping&cart&

How&to&demo:&
1) 
Enter&store&
2) 
Put&a&book&in&shopping&cart&
3) 
Press&”save&cart”&
4) 
Leave&store,&and&enter&it&again&
5) 
Check&that&the&book&is&in&my&cart&

Independent
Negotiable
Valuable
Estimable
Sized Appropriately
Testable
Acronym courtesy of Bill Wake – www.xp123.com

C
A
GUI
Client
Server

CC Henrik Kniberg

DB schema

B

C
Whole&Team&writes&
stories&together&so&
they&have&the&right&
“shape”&for&Biz&and&IT&
to&communicate.
&
Es7ma7on&
offers&another&
opportunity&for&
geEng&to&good&
stories.
&

Organizing&an&
Priori7zing&may&
trigger&story&
restructuring.
&
@MichaelSahota
Top 10 Agile Gotchas, Problems and Challenges + What you can do about them
Backlog Grooming Meeting
Whole&Team&
1.  Es7mate&New&Stories&
2.  Split&large&stories&into&smaller&stories&and&
es7mate&them.&
3.  Pick&stories&for&the&upcoming&itera7on.&
– Discuss&what&is&needed&to&get&those&stories&READY&
and&who&will&do&it.&
This&is&the&
&
cri7cal&
piece.
&
Use&a&Scrum&Board.&It’s&is&10x&more&understandable&as&
well&as&safer&and&faster.&
@MichaelSahota
Top 10 Agile Gotchas, Problems and Challenges + What you can do about them
Use Tuckman Model
Top 10 Agile Gotchas, Problems and Challenges + What you can do about them
What are you doing to turn the
“people” knob to 11?
Develop&Team&through&building&interKpersonal&
connec7ons&and&self&knowledge.&&
•  Sharing&Food&&&Drink.&
•  Have&fun&together:&events,&funny&video&clips&
•  Learning&about&each&other:&
–  Constella7ons,&Marketplace,&Timeline&
–  StrategicPlay®&with&Lego®&
–  Communica7on&and&Collabora7on&Workshop&

•  Core&Protocols&
•  Temenos&Workshop&(next&slide)&
Toronto Temenos Workshop – Nov 9 & 10
@MichaelSahota
Standup as Daily Planning
•  A&good&way&to&think&about&the&daily&standup&is&
as&a&mini&planning&session&for&that&day.&
•  Everyone&is&focused&on&delivering&the&most&
important&work&each&day.&
Standup%is%for%the%
team,%not%
manager!
%

An7Kpagern&#1:&Everyone&looking&at&and&repor7ng&to&
Project&Manager&or&Manager.&
An7Kpagern&#2:&Everyone&is&working&on&different&
things&–&there&is&no&real&team&or&teamwork.&
Scrum-style Standup

Less&important&
with&use&of&a&task&
board.
&

Consider&suspending&the&“3&ques7ons”&and&exploring&
how&other&formats&work&for&you.&
Recipe for Awesome Standups
For&five&days,&hold&a&miniKretrospec7ve&on&how&
to&improve&your&standups&
•  Do&this&immediately&aler&the&standup.&
•  Aim&for&10K15&minutes.&
•  Write&down&changes&agreed&to&by&team&on&
s7cky&notes.&
•  Evolve&your&own&standup&
“rules”&(conven7ons)&
@MichaelSahota
Incremental

: http://www.flickr.com/photos/ulteriorepicure/
Iterative

Photo: http://www.flickr.com/photos/moran/
“Popping Up Like Mushrooms”
New Stories
•  Usually&a&symptom&of&reKwork&due&insufficient&
understanding.&UX&is&a&common&problem&area.&
–  Try&“Specifica7on&By&Example”&

•  High&complexity&domains&may&require&
itera7ve&approach.&
•  Totally&OK&as&long&at&Product&Owner&is&making&
scope/date&tradeKoffs&and&backlog&is&not&filled&
with&mandatory&items.&
Top 10 Agile Gotchas, Problems and Challenges + What you can do about them
@MichaelSahota
Dysfunctions Causing Unfinished
Stories
•  Stories&are&too&large&to&be&completed&in&an&
itera7on&
–  Split&large&stories&
–  Every&team&has&a&max&story&size&that&“fits”&

•  Management&pressure&
–  Explain&that&overfilling&itera7on&is&slowing&things&
done.&Too&many&cars&on&the&highway.&

•  Considered&Acceptable&
–  If&the&team&thinks&it’s&OK,&then&it’ll&con7nue&to&
happen.&
Carrying%
stories%is%a%
badge%of%
shame.
%

Team%only%
accepts%
work%they%
can%finish.
%
Team “Forecasts” completion of all
Stories in Sprint Planning
•  Helpful&to&think&of&this&like&“Sales&Forecast”&–&there&is&
uncertainty!&
•  Using&term&“Commitment”&can&help&team&cohesion&
but&can&also&induce&damaging&pressure.&
•  The&team&needs&to&advise&Product&Owner&if&stories&
are&in&danger&of&not&finishing&and&reKnego7ate&
itera7on&scope.&E.g.&split&story&
•  Retrospec7ve&help&understand&reasons&and&create&
counterKmeasures.&
@MichaelSahota
Balance%the%product%backlog%
Too big items?

Too many items?
V

CC Henrik Kniberg

V

Balanced
V
Use A Story Map

Release&Plans&are&NOT&Op7onal!&
Use&a&Scope&and&BurnKup&Chart
&
Burn-Up and Burn-Down

Total%Scope%Line
%

800

700

600

500
Remaining Story Points
Completed Story Points Cumulative
Linear Regression for Completed Story Points Cumulative
Total Story Points (Scope)
Linear Regression for Total Story Points (Scope)

400

300

200

BurnAup%Line.%
Slope=Velocity
%

100

0
Iteration 1
Iteration 3
Iteration 5
Iteration 7
Iteration 9
Iteration 11
Iteration 13
Iteration 15
Iteration 0
Iteration 2
Iteration 4
Iteration 6
Iteration 8
Iteration 10
Iteration 12
Iteration 14

Copyright © 2007-2009 Dave Nicolette
@MichaelSahota
Top 10 Agile Gotchas, Problems and Challenges + What you can do about them
Retrospectives
•  No&fixed&format.&There’s&a&whole&book&
on&ways&to&run.&&
•  Discuss&any&personal,&team&or&process&
issues.&
•  Discuss&what&worked&and&what&&needs&
to&change.&
•  Agree&on&top&items&to&be&addressed&and&
fixed.&
•  See&an7Kpagerns:&
hgp://skycoach.be/2011/05/16/agileKretrospec7vesKan7K
pagerns/&&&
No Time
(Retrospective Anti-Pattern)

Photo: http://www.flickr.com/photos/wwarby/
No Team

CC Gerry Kirk
No Safety
(Retrospective Anti-Pattern)

Photo: http://www.flickr.com/photos/c_nilsen/
No Tools
(Retrospective Anti-Pattern)
No Action
(Retrospective Anti-Pattern)

•  Who?&
•  What?&&
•  When?&

Failure&to&act&is&a&guaranteed&
Retrospec7ve&Killer.&
Some Tips
•  Start&by&reviewing&ac7on&items&from&last&
retrospec7ve.&
•  Have&everyone&sign&up&for&ONE&ac7on&item.&If&
the&finish,&they&can&pick&up&another&one.&
•  Walk&management&through&the&output&and&
ask&them&what&they&can&help&with&
Ask Scary Questions with Secret
Ballot
Some Easy Retrospective Practices
via Yves Hanoulle

Project Coach

Training, Coaching & Consultancy Services
on agile & Team practices n EMEA.

How to make your retrospective the heart of your
agile process

See full slide deck:
http://www.hanoulle.be/2009/10/how-to-make-your-retrospective-the-heart-ofyour-agile-process/
Short Retrospectives
1. 
2. 
3. 
4. 
5. 

Start Doing
Stop Doing
Keep Doing
Less of
More of
Roti

http://www.flickr.com/photos/ben30/2741878021/
Histogram
Force Field analysis
@MichaelSahota
Copyright http://www.hostingwiththemostzing.com/?p=12
Michael’s Mountain Landscape
@MichaelSahota
Agile Fails Due to Culture

Sources: Multiple Workshops with 100 s of participants; Version One Survey
http://agilitrix.com/2012/08/agile-2012-workshop-results/
Top 10 Agile Gotchas, Problems and Challenges + What you can do about them
Culture Mismatch will Slow and Ultimately Fail Your
Agile Initiative

Avoid seductive fantasy that Agile practices will
change your Culture. They won t.
Adopt Agile Practices that fit Culture (Option 1)

Example: Introducing automated testing to
reduce regression test costs and time.

Find the practice
(puzzle piece) that
fits your problem.
Start Evolving Your Process and
Practices with Kanban (Option 2)

1. Visualize Work
2. Add Metrics
3. Make Improvements
Change Culture through Organizational
Transformation (Option 3)

75% of a company s
management is honestly
convinced that business as
usual is totally unacceptable.
- John Kotter
Creating A Culture Bubble
Photo Credit

http://www.flickr.com/photos/51229679@N03/

@MichaelSahota
Get Help with Agile Practices to Avoid
Wasting Time & Effort

One&of&about&50&coaches&
worldwide&that&know&how&to&help&
organiza7on&succeed&with&Agile*.&
&
&
*&About&half&of&my&work&is&with&Kanban
%
Get Help with Culture to Develop a 21st
Century Workforce
I wrote “the book” on
Agile & Culture.
!

Phone me: 416.999.3297 !
Email me: michael.sahota@agilitrix.com !
Sign up for my newsletter at:!
http://agilitrix.com!
!
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