Learn about how we can help you, as an employer, to unlock and embrace talent that can help your business grow.

1. Capita Talent Partnerships
Here comes the talent

2. Who are we?
Capita Talent Partnerships is a new business dedicated to unlocking talent and
helping businesses grow.
We work in partnership with our clients to deliver the services and solutions they need
to realise their ambitions, whether that’s delivering an apprenticeship programme that
creates new routes to careers in their organisation, transforming their learning
business, or managing new ways of working with others on skills and business issues.
Each of our partnerships is different – reflecting what each of our partners need to help
them transform, improve and grow. We start with what you need, not what is easiest
for us to offer.
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3. Our values
We’re passionate about...
Learning
Opportunity
Quality
Innovation
Simplicity
• Everything we do is about delivering a rich, meaningful and personalised learning
experience for our partner organisations and their learners.
• The programmes that excite us most are the ones that create new opportunities for
young people and adults to build their skills, develop their careers and realise their
potential – whatever their background or starting point.
• We’re proud that Ofsted rated our existing delivery as ‘Good’ (Grade 2) at our last
inspection in 2012, and we’re determined to obtain an ‘Outstanding’ rating at our next
inspection.
• We’re determined that our business will lead the market in embracing new ways of
working, new delivery models and in the successful application of technology to
learning.
• We’re committed to keeping things simple for our partners and their learners, applying
the business process outsource efficiency mindset that you would expect from any
Capita business to a market that’s renowned for its complexity and bureaucracy.
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4. Employers
We shape what we do for our clients around their needs and those of their learners.
Our focus is on quality delivery at each of what we see as the four broad phases of
the talent pipeline:
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5. Our bridge explained...
Engagement and attraction: reaching out to and engaging with young people to establish your
business as an interesting and attractive employer through e.g. school and college engagement
activities, web and social media, skills competitions.
Experience and recruitment: providing young people with experience of your business and
delivering recruitment and selection processes that bring the right talent into your business
including e.g. work experience, internship placements, traineeship programmes.
Emerging talent programme delivery: supporting all aspects of the delivery of a wide range of
emerging talent programmes including e.g. apprenticeships, bespoke school leaver programmes,
graduate schemes.
Progression: supporting the activities and initiatives that enable your trainees to progress and
realise their full potential in your organisation through, e.g. first line management, emerging
leadership programmes.
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6. Why Capita Talent Partnerships?
Established
national
footprint
Wider L&D
capability
Ofsted ‘Good’
& aiming for
‘Outstanding’
BPO
expertise
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Sector
networks
& policy
insight
Commitment
to innovation

7. Our team
Matt Hamnett, MD
Matt spent eight years leading
skills and apprenticeships policy
work in Government.
After two years leading PwC’s
higher apprenticeship and
employer ownership of skills
programmes he joined Capita to
lead our business in this sector.
Lucy Hann, Director of
Innovation & Service Design
Mel Barker, Director of
Quality & Delivery
After eight years in PwC’s
education strategy team,
including two years working with
Matt to create the professional
services higher apprenticeship,
Lucy joined Capita in 2013 to
drive innovation and service
excellence through our delivery.
Mel has over 20 years’ experience
in the delivery of top quality
apprenticeship and other
emerging talent programmes in
FS. She leads our delivery
operation, ensuring that all we do
is ultimately about the quality of
our learners’ experience.
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8. Who are we already partnering with?
• Working with HSBC since 2011
• 1,000 Apprentices on programme
• Partnership working praised as
‘outstanding’ by Ofsted in 2013
• Launched in 2006
• Over 1,000 Apprentices on
programme, across c300 Capita
businesses
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9. Get in touch
Visit our website:
www.capitatalentpartnerships.co.uk
Email us:
talent.partnerships@capita.co.uk
Follow us:
@CapitaTalentPs
LinkedIn
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