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How Do You Eat an
Elephant? – Gaining
Ground on Your Aging
Utility Infrastructure
Southwest Ohio Water Environment Association
June 4, 2015
• State of Public Assets
• Current Challenges and Risks
• Overview of Asset Management
• Simple Steps to Get You Out of the Gate
• Group Discussion
• Takeaways and Q&A
Agenda
Brown and Caldwell 2
State of Public Assets
http://infrastructurereportcard.org
Brown and Caldwell | West Region CSM Program 5
A Global Legacy of Inefficient Under-Investment
Brown and Caldwell | West Region CSM Program 6
Current Challenges and
Risks
What Does All This Mean?
• O&M demands are rising due to conditions
• Capital dollars are harder to find /valued less
• Revenues declining
• Dollars are stretched for Public Utilities
• Competing with General Fund interests
• Perpetual scrutiny for funding requests
• Demanding Data Driven Decisions
• Need for Reinvestment
• But hesitancy for Rate Increases
What’s at Stake?
• Dramatic Effect on Economic Competitiveness
• We’re nothing without a solid foundation.
• Infrastructure is Connective Tissue of our Nation
• Freight ports, airports, bridges, roads, rail and transit,
water and sewer systems, communications
• Smart Policies and Investments
• Enhance national prosperity
• Bolster health and vitality of our communities
• Provide job and career opportunities into the future
Getting Ahead
Quick Poll
• Full Blown Asset Management?
• Vertical, Horizontal, Both
• KPIs / Performance Measures?
• CMMS?
• Reliability Centered Maintenance?
• CMOM?
• Regulatory requirements
• Aging infrastructure and
renewal requirements
• Growth / increasing demand
• Political / public influences and
pressures
• Requirements to justify
infrastructure investments
• Retiring workforce / “brain drain”
• Drive to accomplish more with
less
Common Drivers for Asset Management
Brown and Caldwell 15
AM Reference Documents
Brown and Caldwell 16
International Infrastructure
Management Manual
WERF/WRF Condition
Assessment GuidelinesISO 55000
Overview of Asset
Management
Asset Management is a structured program to deliver
defined service levels at an acceptable risk at the
least life-cycle cost of asset ownership.
What is Asset Management?
Brown and Caldwell 18
Spend the right amount of money,
On the right things,
At the right time.
Know where your assets are
• Mapping / GIS
Manage Maintenance
• PM / CMMS
Understand the condition of assets
• CCTV / Vibration / CMMS
Evaluate LOS & Risk
• COF / LOF
Understand cost of ownership
• O&M costs
• R&R cost
• Funding options and planning
What is Asset Management?
Brown and Caldwell 19
Asset Management Program
Components
• Do we have management support and direction, adequate resources and staff buy-in to
develop and sustain the AM program?
Program Direction &
Resources
• What are the expectations of our stakeholders (public, regulators)?Level of Service
• What do we own and where is it?
• What condition is it in? How is it likely to fail?
Asset Knowledge
• When should it be rehabbed & replaced and how much will it cost?
• When and where will we need new assets and how much will it cost?
Asset Planning
• What is most likely to fail and has the highest consequence if it fails?Critical Assets
• How do we operate and maintain it to deliver service levels at the lowest life cycle cost?O&M Strategy
• How should we spend capital resources to deliver service levels at the lowest life cycle
cost?CIP Strategy
• How do we provide funding to deliver service levels at the lowest life cycle cost?
Long-term Funding
Strategy
Monitor&Measure
ITSystems&Tools
Common AM Terms
• Expected Useful Life (EUL)
• Availability and Reliability
• Life Cycle Costs
• Risk
• Likelihood of Failure (LOF)
• Consequence of Failure (COF)
• Redundancy
• Maintenance Strategy
• Corrective
• Preventive
• Predictive
• Replacement Strategy
• Run to Failure
• Time Based
• Condition Based Replacement
Asset Management Terms
Brown and Caldwell 21
Time
Limit of Acceptable Performance
Failure State
PerformanceLevel
Asset Performance with Time
A
B
C
Capital costs are only part of the picture
Overall Life Cycle Costs
Brown and Caldwell 23
Asset Life Cycle Cost Profile
Acquisition
Maintenance
Disposal
Life of Assets (Years)
$ Refurbishment Refurbishment
Replacement
Life Cycle Cost is the total lifetime cost to procure, install, operate,
maintain and dispose of an asset needed to maintain the intended
function, or total cost of asset ownership.
Risk-Based Approach enables Prioritization
Brown and Caldwell 24
Strategy:
Plan for asset renewal
and/or risk mitigation
Criteria -
• Age
• Material
• History
• Depth
• Size
• Location
Low
Likelihood
of Asset
Failure
Consequences of Asset Failure
High
LOW
RISK
ZONE
MEDIUM
RISK
ZONE
HIGH RISK ZONE
Managing Risk
Brown and Caldwell 25
Consequence of Failure
H
M
L
Rehabilitation, Repair, Replacement Strategy
Brown and Caldwell | West Region CSM Program 26
Run To Failure Vs. Time Based
Consequences of Failure
Economic
Based
Strategy
Operate to
Failure
Strategy
Time
Based
StrategyLikelihoodofFailure
Condition
Monitoring
Based
Strategy
Everyday Replacement Strategies
Brown and Caldwell 27
Run to Failure Condition Based
Replacement
Everyday Replacement Strategies
Brown and Caldwell 28
Parkwood Lift Station
Brown and Caldwell 29
Plus, 24 backwater valves
Simple Steps to Get Out of
the Gate
Asset Management Program
Components
• Do we have management support and direction, adequate resources and staff buy-in to
develop and sustain the AM program?
Program Direction &
Resources
• What are the expectations of our stakeholders (public, regulators)?Level of Service
• What do we own and where is it?
• What condition is it in? How is it likely to fail?
Asset Knowledge
• When should it be rehabbed & replaced and how much will it cost?
• When and where will we need new assets and how much will it cost?
Asset Planning
• What is most likely to fail and has the highest consequence if it fails?Critical Assets
• How do we operate and maintain it to deliver service levels at the lowest life cycle cost?O&M Strategy
• How should we spend capital resources to deliver service levels at the lowest life cycle
cost?CIP Strategy
• How do we provide funding to deliver service levels at the lowest life cycle cost?
Long-term Funding
Strategy
Monitor&Measure
ITSystems&Tools
What Services do you
Provide?
Who uses your
services?
What is important to
your Customers?
Needs? Expectations?
What are the measures that
define good service?
What do you do to
provide your service?
What kind of information
about your activities do you
need to run your business?
What are the activity
metrics for good
performance?
Customer Level of Service
Key Performance Indicators
Your Customers Alignment Customer/Utility
Your Activities
Level of Service Analysis Yields Key Performance
Indicators
Assess the Current State of Affairs
The Asset Management Program
Evaluation (AMPE) Process
• Tools, not the program
• Optimize an AM Program
GIS and Computerized Maintenance
Management System (CMMS)
Brown and Caldwell 34
Easy Access to
Data
“The pipes were so old they had to break some time.”
Predicting Failures – Condition Assessment
Brown and Caldwell 35
• “If it ain’t broke, don’t fix it”
• But you have to maintain some things
Proactive Maintenance Program
Brown and Caldwell 36
After
Before
Reference lateral
Pipeline cleaning
Literal: Continuous improvement document
• Describes how assets are managed
• What is the current state of my assets?
• What is my required level of service?
• Which assets are critical to sustained performance?
• What are my best O&M and CIP investment strategies?
• What is my best long-term funding strategy?
Functional: The collection of business processes that
are used to manage assets on a daily and long-term
basis
Development of an Strategic Asset
Management Plan
From Aquamark
The Develop a Funding Analysis Tool
39
Input Information Output
R&R costs
by year
Useful lives
Asset
inventory
Years in
service
Replacement costs
Refurbishment needs
Annual contributions
Earnings rate Inflation rate
Fund
Balances
RP Tool
Takeaways
• Subject Is TOO important to ignore!
• Asset Management is your friend (regardless of
your employment classification)!
• Use reference docs and existing programs while
developing (plagiarism = flattery)!
• The hardest part is getting started!
Takeaways
• Customize it…according to your system, demands,
resources, availability!
• Involve and engage “figure heads” throughout the
process (so you can leverage)!
• It’s time to sharpen those pencils and determine
the best use of your limited budget!
Takeaways (2)
Questions
Answers

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How do you eat an elephant_final

  • 1. How Do You Eat an Elephant? – Gaining Ground on Your Aging Utility Infrastructure Southwest Ohio Water Environment Association June 4, 2015
  • 2. • State of Public Assets • Current Challenges and Risks • Overview of Asset Management • Simple Steps to Get You Out of the Gate • Group Discussion • Takeaways and Q&A Agenda Brown and Caldwell 2
  • 4.
  • 6. A Global Legacy of Inefficient Under-Investment Brown and Caldwell | West Region CSM Program 6
  • 7.
  • 8.
  • 10. What Does All This Mean? • O&M demands are rising due to conditions • Capital dollars are harder to find /valued less • Revenues declining • Dollars are stretched for Public Utilities • Competing with General Fund interests • Perpetual scrutiny for funding requests • Demanding Data Driven Decisions • Need for Reinvestment • But hesitancy for Rate Increases
  • 11. What’s at Stake? • Dramatic Effect on Economic Competitiveness • We’re nothing without a solid foundation. • Infrastructure is Connective Tissue of our Nation • Freight ports, airports, bridges, roads, rail and transit, water and sewer systems, communications • Smart Policies and Investments • Enhance national prosperity • Bolster health and vitality of our communities • Provide job and career opportunities into the future
  • 12.
  • 14. Quick Poll • Full Blown Asset Management? • Vertical, Horizontal, Both • KPIs / Performance Measures? • CMMS? • Reliability Centered Maintenance? • CMOM?
  • 15. • Regulatory requirements • Aging infrastructure and renewal requirements • Growth / increasing demand • Political / public influences and pressures • Requirements to justify infrastructure investments • Retiring workforce / “brain drain” • Drive to accomplish more with less Common Drivers for Asset Management Brown and Caldwell 15
  • 16. AM Reference Documents Brown and Caldwell 16 International Infrastructure Management Manual WERF/WRF Condition Assessment GuidelinesISO 55000
  • 18. Asset Management is a structured program to deliver defined service levels at an acceptable risk at the least life-cycle cost of asset ownership. What is Asset Management? Brown and Caldwell 18 Spend the right amount of money, On the right things, At the right time.
  • 19. Know where your assets are • Mapping / GIS Manage Maintenance • PM / CMMS Understand the condition of assets • CCTV / Vibration / CMMS Evaluate LOS & Risk • COF / LOF Understand cost of ownership • O&M costs • R&R cost • Funding options and planning What is Asset Management? Brown and Caldwell 19
  • 20. Asset Management Program Components • Do we have management support and direction, adequate resources and staff buy-in to develop and sustain the AM program? Program Direction & Resources • What are the expectations of our stakeholders (public, regulators)?Level of Service • What do we own and where is it? • What condition is it in? How is it likely to fail? Asset Knowledge • When should it be rehabbed & replaced and how much will it cost? • When and where will we need new assets and how much will it cost? Asset Planning • What is most likely to fail and has the highest consequence if it fails?Critical Assets • How do we operate and maintain it to deliver service levels at the lowest life cycle cost?O&M Strategy • How should we spend capital resources to deliver service levels at the lowest life cycle cost?CIP Strategy • How do we provide funding to deliver service levels at the lowest life cycle cost? Long-term Funding Strategy Monitor&Measure ITSystems&Tools
  • 21. Common AM Terms • Expected Useful Life (EUL) • Availability and Reliability • Life Cycle Costs • Risk • Likelihood of Failure (LOF) • Consequence of Failure (COF) • Redundancy • Maintenance Strategy • Corrective • Preventive • Predictive • Replacement Strategy • Run to Failure • Time Based • Condition Based Replacement Asset Management Terms Brown and Caldwell 21 Time Limit of Acceptable Performance Failure State PerformanceLevel Asset Performance with Time A B C
  • 22. Capital costs are only part of the picture
  • 23. Overall Life Cycle Costs Brown and Caldwell 23 Asset Life Cycle Cost Profile Acquisition Maintenance Disposal Life of Assets (Years) $ Refurbishment Refurbishment Replacement Life Cycle Cost is the total lifetime cost to procure, install, operate, maintain and dispose of an asset needed to maintain the intended function, or total cost of asset ownership.
  • 24. Risk-Based Approach enables Prioritization Brown and Caldwell 24 Strategy: Plan for asset renewal and/or risk mitigation Criteria - • Age • Material • History • Depth • Size • Location Low Likelihood of Asset Failure Consequences of Asset Failure High LOW RISK ZONE MEDIUM RISK ZONE HIGH RISK ZONE
  • 25. Managing Risk Brown and Caldwell 25 Consequence of Failure H M L
  • 26. Rehabilitation, Repair, Replacement Strategy Brown and Caldwell | West Region CSM Program 26 Run To Failure Vs. Time Based Consequences of Failure Economic Based Strategy Operate to Failure Strategy Time Based StrategyLikelihoodofFailure Condition Monitoring Based Strategy
  • 27. Everyday Replacement Strategies Brown and Caldwell 27 Run to Failure Condition Based Replacement
  • 29. Parkwood Lift Station Brown and Caldwell 29 Plus, 24 backwater valves
  • 30. Simple Steps to Get Out of the Gate
  • 31. Asset Management Program Components • Do we have management support and direction, adequate resources and staff buy-in to develop and sustain the AM program? Program Direction & Resources • What are the expectations of our stakeholders (public, regulators)?Level of Service • What do we own and where is it? • What condition is it in? How is it likely to fail? Asset Knowledge • When should it be rehabbed & replaced and how much will it cost? • When and where will we need new assets and how much will it cost? Asset Planning • What is most likely to fail and has the highest consequence if it fails?Critical Assets • How do we operate and maintain it to deliver service levels at the lowest life cycle cost?O&M Strategy • How should we spend capital resources to deliver service levels at the lowest life cycle cost?CIP Strategy • How do we provide funding to deliver service levels at the lowest life cycle cost? Long-term Funding Strategy Monitor&Measure ITSystems&Tools
  • 32. What Services do you Provide? Who uses your services? What is important to your Customers? Needs? Expectations? What are the measures that define good service? What do you do to provide your service? What kind of information about your activities do you need to run your business? What are the activity metrics for good performance? Customer Level of Service Key Performance Indicators Your Customers Alignment Customer/Utility Your Activities Level of Service Analysis Yields Key Performance Indicators
  • 33. Assess the Current State of Affairs The Asset Management Program Evaluation (AMPE) Process
  • 34. • Tools, not the program • Optimize an AM Program GIS and Computerized Maintenance Management System (CMMS) Brown and Caldwell 34 Easy Access to Data
  • 35. “The pipes were so old they had to break some time.” Predicting Failures – Condition Assessment Brown and Caldwell 35
  • 36. • “If it ain’t broke, don’t fix it” • But you have to maintain some things Proactive Maintenance Program Brown and Caldwell 36
  • 38. Literal: Continuous improvement document • Describes how assets are managed • What is the current state of my assets? • What is my required level of service? • Which assets are critical to sustained performance? • What are my best O&M and CIP investment strategies? • What is my best long-term funding strategy? Functional: The collection of business processes that are used to manage assets on a daily and long-term basis Development of an Strategic Asset Management Plan From Aquamark
  • 39. The Develop a Funding Analysis Tool 39 Input Information Output R&R costs by year Useful lives Asset inventory Years in service Replacement costs Refurbishment needs Annual contributions Earnings rate Inflation rate Fund Balances RP Tool
  • 41. • Subject Is TOO important to ignore! • Asset Management is your friend (regardless of your employment classification)! • Use reference docs and existing programs while developing (plagiarism = flattery)! • The hardest part is getting started! Takeaways
  • 42. • Customize it…according to your system, demands, resources, availability! • Involve and engage “figure heads” throughout the process (so you can leverage)! • It’s time to sharpen those pencils and determine the best use of your limited budget! Takeaways (2)
  • 43.