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How do we get everyone in the house:
Building a culture of inclusion
Brad Federman, COO
F&H Solutions Group
2
©2015QUALTRICSLLC.
The recording for today’s presentation will be available on-demand at talentweek.com.
Along with other content and webinars from Talentweek.
Join the conversation on twitter by tweeting @qualtrics using #Talentweek and
#HumanCapital.
It’s not too late to register! Make sure your team and network register for Talentweek.
Housekeeping
Copyright 2016. F&H Solutions Group. All Rights Reserved.
Brad Federman
CHIEF OPERATING OFFICER
Brad is an author, a speaker and a consultant with
more than 24 years of corporate experience in
various aspects of human resources including
performance management and employee
engagement, employee compensation, executive
recruiting, change management and instructional
design. His background also includes sales,
marketing, product development and operations.
Copyright 2016. F&H Solutions Group. All Rights Reserved.
WHAT IS THE DIFFERENCE?
Copyright 2016. F&H Solutions Group. All Rights Reserved.
DIVERSITY IS BEING INVITED
TO THE PARTY; INCLUSION IS
BEING ASKED TO DANCE.
Copyright 2016. F&H Solutions Group. All Rights Reserved.
CULTURE
Copyright 2016. F&H Solutions Group. All Rights Reserved.
HOUSE VERSUS HOME
Copyright 2016. F&H Solutions Group. All Rights Reserved.
CREATING A HOME
Safe Comfort Valued/Respected Alignment
Copyright 2016. F&H Solutions Group. All Rights Reserved.
BUILDING AND MAINTAINING A HOME
• What does it take to build and maintain a home?
• What happens to a home that is abandoned or not cared for?
Copyright 2016. F&H Solutions Group. All Rights Reserved.
MINDSET
Mindsets direct the way we act and think.
Different leaders and individuals have
different mindsets.
• There are two distinct types of mindsets:
• Static – Castes – Concrete
• Dynamic – Mobility – Fluid
Copyright 2016. F&H Solutions Group. All Rights Reserved.
THE STATIC MINDSET
• People’s abilities are fixed
• Some people are high performers and others are low
performers
• Failing or challenges point to an individual’s capacity limits
Copyright 2016. F&H Solutions Group. All Rights Reserved.
THE DYNAMIC MINDSET
• People are capable of significant growth
• Productive effort fuels growth and learning
• Disappointments or challenges are feedback mechanisms for
growth
• The Importance of Growth
• Maintaining Alignment
• Career Success
Copyright 2016. F&H Solutions Group. All Rights Reserved.
A HOUSE DIVIDED…
• What is it like to be locked out of the house?
• How would you feel?
• How would it impact your work?
Copyright 2016. F&H Solutions Group. All Rights Reserved.
WHY DO PEOPLE FEEL EXCLUDED?
• Lack of transparency
• Self interested culture
• Ego
• Management instead of leadership
• Fear
Copyright 2016. F&H Solutions Group. All Rights Reserved.
THE WAY TO CREATE AN INCLUSIVE ENVIRONMENT
IS BY CREATING A HOME….
A home is……
• A place where everyone has a place and a
space
• Where everyone has shared experiences and
expectations
• We expect everyone to be a high performer
• Everyone has value
• Each person’s input is valued
Copyright 2016. F&H Solutions Group. All Rights Reserved.
WHAT CREATES INCLUSION?
• Inclusive culture
• Trust: A focus on others and bring present in the moment
• Opportunity focus: A preference to start with the idea of what
is possible; transparency
• Connections: A conscious intent to build mutually beneficial
bonds
Copyright 2016. F&H Solutions Group. All Rights Reserved.
BUILDING AN INCLUSIVE HOME
Copyright 2016. F&H Solutions Group. All Rights Reserved.
WHAT IS UNCONSCIOUS BIAS
• Unattended people preferences
• Formed by brain placing people in social categories, personal
experience and through the media such as:
• Gender
• Age
• Height
• Body size
• Cultural background
• Social background
• Political preferences
• Religious identity
18
Copyright 2016. F&H Solutions Group. All Rights Reserved.
19
Copyright 2016. F&H Solutions Group. All Rights Reserved.
20
Copyright 2016. F&H Solutions Group. All Rights Reserved.
WAYS TO CONTACT…
Brad Federman, COO
F&H Solutions Group
• Phone: 901.291.1547
• Email: bfederman@fhsolutionsgroup.com
• Website: fhsolutionsgroup.com
• Twitter: @bfederman
• LinkedIn: https://www.linkedin.com/in/bradfederman
THANK YOU!

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How Do We Get Everyone in the House: Building a Culture of Inclusion

  • 1. How do we get everyone in the house: Building a culture of inclusion Brad Federman, COO F&H Solutions Group
  • 2. 2 ©2015QUALTRICSLLC. The recording for today’s presentation will be available on-demand at talentweek.com. Along with other content and webinars from Talentweek. Join the conversation on twitter by tweeting @qualtrics using #Talentweek and #HumanCapital. It’s not too late to register! Make sure your team and network register for Talentweek. Housekeeping
  • 3. Copyright 2016. F&H Solutions Group. All Rights Reserved. Brad Federman CHIEF OPERATING OFFICER Brad is an author, a speaker and a consultant with more than 24 years of corporate experience in various aspects of human resources including performance management and employee engagement, employee compensation, executive recruiting, change management and instructional design. His background also includes sales, marketing, product development and operations.
  • 4. Copyright 2016. F&H Solutions Group. All Rights Reserved. WHAT IS THE DIFFERENCE?
  • 5. Copyright 2016. F&H Solutions Group. All Rights Reserved. DIVERSITY IS BEING INVITED TO THE PARTY; INCLUSION IS BEING ASKED TO DANCE.
  • 6. Copyright 2016. F&H Solutions Group. All Rights Reserved. CULTURE
  • 7. Copyright 2016. F&H Solutions Group. All Rights Reserved. HOUSE VERSUS HOME
  • 8. Copyright 2016. F&H Solutions Group. All Rights Reserved. CREATING A HOME Safe Comfort Valued/Respected Alignment
  • 9. Copyright 2016. F&H Solutions Group. All Rights Reserved. BUILDING AND MAINTAINING A HOME • What does it take to build and maintain a home? • What happens to a home that is abandoned or not cared for?
  • 10. Copyright 2016. F&H Solutions Group. All Rights Reserved. MINDSET Mindsets direct the way we act and think. Different leaders and individuals have different mindsets. • There are two distinct types of mindsets: • Static – Castes – Concrete • Dynamic – Mobility – Fluid
  • 11. Copyright 2016. F&H Solutions Group. All Rights Reserved. THE STATIC MINDSET • People’s abilities are fixed • Some people are high performers and others are low performers • Failing or challenges point to an individual’s capacity limits
  • 12. Copyright 2016. F&H Solutions Group. All Rights Reserved. THE DYNAMIC MINDSET • People are capable of significant growth • Productive effort fuels growth and learning • Disappointments or challenges are feedback mechanisms for growth • The Importance of Growth • Maintaining Alignment • Career Success
  • 13. Copyright 2016. F&H Solutions Group. All Rights Reserved. A HOUSE DIVIDED… • What is it like to be locked out of the house? • How would you feel? • How would it impact your work?
  • 14. Copyright 2016. F&H Solutions Group. All Rights Reserved. WHY DO PEOPLE FEEL EXCLUDED? • Lack of transparency • Self interested culture • Ego • Management instead of leadership • Fear
  • 15. Copyright 2016. F&H Solutions Group. All Rights Reserved. THE WAY TO CREATE AN INCLUSIVE ENVIRONMENT IS BY CREATING A HOME…. A home is…… • A place where everyone has a place and a space • Where everyone has shared experiences and expectations • We expect everyone to be a high performer • Everyone has value • Each person’s input is valued
  • 16. Copyright 2016. F&H Solutions Group. All Rights Reserved. WHAT CREATES INCLUSION? • Inclusive culture • Trust: A focus on others and bring present in the moment • Opportunity focus: A preference to start with the idea of what is possible; transparency • Connections: A conscious intent to build mutually beneficial bonds
  • 17. Copyright 2016. F&H Solutions Group. All Rights Reserved. BUILDING AN INCLUSIVE HOME
  • 18. Copyright 2016. F&H Solutions Group. All Rights Reserved. WHAT IS UNCONSCIOUS BIAS • Unattended people preferences • Formed by brain placing people in social categories, personal experience and through the media such as: • Gender • Age • Height • Body size • Cultural background • Social background • Political preferences • Religious identity 18
  • 19. Copyright 2016. F&H Solutions Group. All Rights Reserved. 19
  • 20. Copyright 2016. F&H Solutions Group. All Rights Reserved. 20
  • 21. Copyright 2016. F&H Solutions Group. All Rights Reserved. WAYS TO CONTACT… Brad Federman, COO F&H Solutions Group • Phone: 901.291.1547 • Email: bfederman@fhsolutionsgroup.com • Website: fhsolutionsgroup.com • Twitter: @bfederman • LinkedIn: https://www.linkedin.com/in/bradfederman