SlideShare a Scribd company logo
PEOPLE, PASSION, & DATA 
Activating supporters on their terms 
Knodes ©2012 
BY
IS THIS OUR BEST BET FOR ACTIVATION? 
Knodes ©2012
The Knodes API 
makes it simple to 
analyze supporters’ 
social data to… 
…provide rich context 
about supporter 
networks & campaign 
message relevance 
Give your supporters 
superpowers. Make 
it fun & simple to 
send bi-directionally 
targeted messages. 
…so supporters 
spend less time but 
are more productive 
for the campaign. 
S
ASSUMPTION PROBLEM 
BROAD SOCIAL MESSAGING IS NO LONGER ENOUGH 
increase 
GOP 
140X 
CANDIDATES 
TWITTER 
FOLLOWERS 
400X 
increase 
The 2012 campaign must leverage 
technology to re-engage past 
supporters and activate new 
supporters in targeted, highly 
effective ways. 
VS 
Social channels are 140x more 
cluttered than they were 4 years 
ago. Supporters have become 
numb and desensitized to broad 
messaging. And the opposition has 
increased its sophistication. 
TWEETS/MONTH 50MM 
120K OBAMA TWITTER 
MCCAIN TWITTER 
FOLLOWERS 
5K 
FOLLOWERS 
2008 
7Billion 
2.0 MM 
95X 
increase 
2012 
11.5 MM 
Knodes ©2012
THE SOLUTION 
Give every supporter, advocate & superstar a 
simple, effective way to catapult their messages 
to targeted people in their networks. 
ACTIVATE SUPPORTERS BASED ON THE ISSUES THEY CARE ABOUT 
HEALTH 
CARE 
SOPA 
JOBS 
Knodes ©2012 
YOU
CONNECT 
How do we get a sense for the issues and people 
supporters are connected to and care about? 
DEEP CONTEXT BASED ON CONVERSATIONS & ENGAGEMENT 
Knodes ©2012
SEGMENT & COMMUNICATE 
And then, once segmented, how do 
we best activate? 
LET ADVOCATES ADVOCATE ON THEIR OWN TERMS 
Knodes ©2012 
OUR 
CITY 
HELPING 
THE 
HOMELESS
EFFECTIVE 
The campaign needs to make small asks 
cost effective and scalable. 
Knodes ©2012 
RAISING AWARENESS 
Direct mailing 
Dialing for $$ 
Please retweet, 
please share 
FOCUSED ACTIVATION 
Right message from the 
right person, always. 
+
WHAT COULD THIS LOOK LIKE? 
“LEND US YOUR PEERS” ONBOARDING 
Knodes ©2012 
NETWORK
TECHNOLOGY FOR CAMPAGN MANAGERS 
Data Capture 
Knodes ©2012 
We break down each campaign 
message into multiple vectors of 
activation (“triggers”) that we 
map onto each supporter’s 
network: by topic, by region, by 
engagement. This drives high 
quality, targeted outreach that 
yields activation. 
We give campaign managers a 
dashboard to track the results of 
each ask. Each message or “call-to- 
action” that is spread by 
supporters is measured and 
analyzed for efficacy 
individually and all together. 
We capture and analyze 
hundreds of thousands of social 
data points for each user 
including location, interests, 
conversations, engagement and 
influence data 
Targeting Tracking 
War Economy Vets 
Iraq/ 
Afghanistan 
Defense 
Spending 
Job 
Creation 
Supporter Snapshot 
This week, Ariel has sent: 
5 DM on the topic of 
veterans 
4 clicks on the link 
3 pledges of support 
Supporter Score: 25
MORE REWARDING SUPPORTER EXPERIENCE 
Step 1 – Lend us 
your peers 
We sort through your network so you don’t have to 
Step 2 – Just for you 
Knodes ©2012 
We’ll use your social 
network credentials to 
help you activate the 
right friends with the 
right message. 
We’ll help you 
supercharge your 
network, providing 
targeted messages for 
the right people at the 
right time. 
saving you time and increasing your impact 
HEALTH 
CARE 
Now is the time! XX is being decided in 
Ohio on Tuesday. Send Sally, Robert, 
Lauren, and James a message to support! 
YOU
THE SECRET SAUCE 
TECH YOU CAN BELIEVE IN? 
Knodes ©2012
CASE STUDY 
How social search grew up 
Knodes ©2012 
Throwing a party should be easy. 
NYC-based Baratunde Thurston was planning to 
throw a party in Chicago to promote his new book 
“How to Be Black.” 
He had a clear goal, and a direct ask – come to my 
book party. 
And yet, it was still taking him hours upon hours 
to complete, despite having a robust database of 
contacts.
CASE STUDY 
So how has a best selling author who’s 
worked on the Obama campaign use 
Knodes in the real world? 
Knodes ©2012 
The eight-step process. 
1. Set goal - invite people to event in Chicago 
2. Decide what characteristics are relevant 
3. Hit the spreadsheet 
4. Prep unique messages for email (copy & paste) 
5. Search LinkedIn connections 
6. Hack Facebook location and search friends 
7. Knodes search on relevant characteristics 
8. Then…WAIT.
BUILT TO SERVE 
Easy for campaign to 
implement using our API, 
or build your own solution 
with our API. Knodes is big 
data as a service. 
Knodes ©2012 
Take as much or as little you 
need - from improved internal 
intelligence to a full-fledged 
super-supporter 
communication platform. 
We’ve built Knodes to be a 
service where we can throttle 
demand (and cost) as needed. 
Social media is 90% hype, 
and 100% people - we focus 
on people. You already have 
your supporter base. Knodes 
can activate them effectively. 
Intelligence on demand. 
Customizable 
A La Carte 
Context 
Truth Whisperer Campaign? 
Share content about administration’s track record 
on issues your friends and connections care 
about in private channels. Less spammy call to 
action. 
Electoral Map of Me Challenge 
Who’s got the more impactful network, me or my 
friends? And on what issues? 
Battleground Calvary 
Foursquare check-in app that rewards people for 
getting their connections checked into voting 
locations in battleground states and serves up 
last minute relevant content to motivate action.
THE BIG QUESTIONS 
Integration 
Knodes ©2012 
Data Storage 
Permissioning 
Analytics & 
Product 
Scalability
PLUG IN 
Integration is simple and flexible. 
“POWERED BY” APPROACH 
Knodes ©2012
SECURE 
Robust, secure architecture using 
AWS infrastructure. 100% compliance 
with network privacy terms 
Knodes ©2012
ALWAYS YOU 
Campaign app is permissioned with 
Knodes as agent. 
WE’VE GOT YOUR BACK, BUT WE ARE INVISIBLE 
Knodes ©2012
BUILT TO LAST 
Will this scale? 
Knodes ©2012
WHAT’S NEXT? 
What should we build and what kind 
of analytics will you get? 
WHAT ARE THE CAMPAIGN GOALS? 
Knodes ©2012 
?
RON J. WILLIAMS JOHN GOODWIN 
CTO & Co-Founder. 
Hacker, fixer and 
foodie. Brooklyn-born, 
PA-raised Brown CS 
Alum, and political 
junkie. 
CEO & Co-Founder. 
Lover of data-driven 
insights, Brooklyn-born 
Harvard graduate, 
mentor, and social 
entrepreneur. 
LET’S KEEP PRESIDENT OBAMA WHERE HE BELONGS. 
This is the single most important use of our technology in 2012. 
Let’s talk: teamobama@knod.es 
Knodes ©2012

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What We Pitched the Obama Campaign in 2012

  • 1. PEOPLE, PASSION, & DATA Activating supporters on their terms Knodes ©2012 BY
  • 2. IS THIS OUR BEST BET FOR ACTIVATION? Knodes ©2012
  • 3. The Knodes API makes it simple to analyze supporters’ social data to… …provide rich context about supporter networks & campaign message relevance Give your supporters superpowers. Make it fun & simple to send bi-directionally targeted messages. …so supporters spend less time but are more productive for the campaign. S
  • 4. ASSUMPTION PROBLEM BROAD SOCIAL MESSAGING IS NO LONGER ENOUGH increase GOP 140X CANDIDATES TWITTER FOLLOWERS 400X increase The 2012 campaign must leverage technology to re-engage past supporters and activate new supporters in targeted, highly effective ways. VS Social channels are 140x more cluttered than they were 4 years ago. Supporters have become numb and desensitized to broad messaging. And the opposition has increased its sophistication. TWEETS/MONTH 50MM 120K OBAMA TWITTER MCCAIN TWITTER FOLLOWERS 5K FOLLOWERS 2008 7Billion 2.0 MM 95X increase 2012 11.5 MM Knodes ©2012
  • 5. THE SOLUTION Give every supporter, advocate & superstar a simple, effective way to catapult their messages to targeted people in their networks. ACTIVATE SUPPORTERS BASED ON THE ISSUES THEY CARE ABOUT HEALTH CARE SOPA JOBS Knodes ©2012 YOU
  • 6. CONNECT How do we get a sense for the issues and people supporters are connected to and care about? DEEP CONTEXT BASED ON CONVERSATIONS & ENGAGEMENT Knodes ©2012
  • 7. SEGMENT & COMMUNICATE And then, once segmented, how do we best activate? LET ADVOCATES ADVOCATE ON THEIR OWN TERMS Knodes ©2012 OUR CITY HELPING THE HOMELESS
  • 8. EFFECTIVE The campaign needs to make small asks cost effective and scalable. Knodes ©2012 RAISING AWARENESS Direct mailing Dialing for $$ Please retweet, please share FOCUSED ACTIVATION Right message from the right person, always. +
  • 9. WHAT COULD THIS LOOK LIKE? “LEND US YOUR PEERS” ONBOARDING Knodes ©2012 NETWORK
  • 10. TECHNOLOGY FOR CAMPAGN MANAGERS Data Capture Knodes ©2012 We break down each campaign message into multiple vectors of activation (“triggers”) that we map onto each supporter’s network: by topic, by region, by engagement. This drives high quality, targeted outreach that yields activation. We give campaign managers a dashboard to track the results of each ask. Each message or “call-to- action” that is spread by supporters is measured and analyzed for efficacy individually and all together. We capture and analyze hundreds of thousands of social data points for each user including location, interests, conversations, engagement and influence data Targeting Tracking War Economy Vets Iraq/ Afghanistan Defense Spending Job Creation Supporter Snapshot This week, Ariel has sent: 5 DM on the topic of veterans 4 clicks on the link 3 pledges of support Supporter Score: 25
  • 11. MORE REWARDING SUPPORTER EXPERIENCE Step 1 – Lend us your peers We sort through your network so you don’t have to Step 2 – Just for you Knodes ©2012 We’ll use your social network credentials to help you activate the right friends with the right message. We’ll help you supercharge your network, providing targeted messages for the right people at the right time. saving you time and increasing your impact HEALTH CARE Now is the time! XX is being decided in Ohio on Tuesday. Send Sally, Robert, Lauren, and James a message to support! YOU
  • 12. THE SECRET SAUCE TECH YOU CAN BELIEVE IN? Knodes ©2012
  • 13. CASE STUDY How social search grew up Knodes ©2012 Throwing a party should be easy. NYC-based Baratunde Thurston was planning to throw a party in Chicago to promote his new book “How to Be Black.” He had a clear goal, and a direct ask – come to my book party. And yet, it was still taking him hours upon hours to complete, despite having a robust database of contacts.
  • 14. CASE STUDY So how has a best selling author who’s worked on the Obama campaign use Knodes in the real world? Knodes ©2012 The eight-step process. 1. Set goal - invite people to event in Chicago 2. Decide what characteristics are relevant 3. Hit the spreadsheet 4. Prep unique messages for email (copy & paste) 5. Search LinkedIn connections 6. Hack Facebook location and search friends 7. Knodes search on relevant characteristics 8. Then…WAIT.
  • 15. BUILT TO SERVE Easy for campaign to implement using our API, or build your own solution with our API. Knodes is big data as a service. Knodes ©2012 Take as much or as little you need - from improved internal intelligence to a full-fledged super-supporter communication platform. We’ve built Knodes to be a service where we can throttle demand (and cost) as needed. Social media is 90% hype, and 100% people - we focus on people. You already have your supporter base. Knodes can activate them effectively. Intelligence on demand. Customizable A La Carte Context Truth Whisperer Campaign? Share content about administration’s track record on issues your friends and connections care about in private channels. Less spammy call to action. Electoral Map of Me Challenge Who’s got the more impactful network, me or my friends? And on what issues? Battleground Calvary Foursquare check-in app that rewards people for getting their connections checked into voting locations in battleground states and serves up last minute relevant content to motivate action.
  • 16. THE BIG QUESTIONS Integration Knodes ©2012 Data Storage Permissioning Analytics & Product Scalability
  • 17. PLUG IN Integration is simple and flexible. “POWERED BY” APPROACH Knodes ©2012
  • 18. SECURE Robust, secure architecture using AWS infrastructure. 100% compliance with network privacy terms Knodes ©2012
  • 19. ALWAYS YOU Campaign app is permissioned with Knodes as agent. WE’VE GOT YOUR BACK, BUT WE ARE INVISIBLE Knodes ©2012
  • 20. BUILT TO LAST Will this scale? Knodes ©2012
  • 21. WHAT’S NEXT? What should we build and what kind of analytics will you get? WHAT ARE THE CAMPAIGN GOALS? Knodes ©2012 ?
  • 22. RON J. WILLIAMS JOHN GOODWIN CTO & Co-Founder. Hacker, fixer and foodie. Brooklyn-born, PA-raised Brown CS Alum, and political junkie. CEO & Co-Founder. Lover of data-driven insights, Brooklyn-born Harvard graduate, mentor, and social entrepreneur. LET’S KEEP PRESIDENT OBAMA WHERE HE BELONGS. This is the single most important use of our technology in 2012. Let’s talk: teamobama@knod.es Knodes ©2012