The document discusses various aspects of restaurant design including types of restaurants, concept development, design considerations, and guidelines. It outlines factors to consider in the planning process such as number of covers, menu style, and staffing requirements. Design elements like ambience, decor, and lighting are addressed. Thumb rules for space allocation and lighting are provided. Common myths about restaurant design are debunked.
A short preparation to explain the various types of hotels, their special features, the needs that they fulfill, and the kind of customers/guests who would prefer each type.
A short preparation to explain the various types of hotels, their special features, the needs that they fulfill, and the kind of customers/guests who would prefer each type.
This presentation defines the types of hotels based on size, location and the affiliation. Basic requirement of the hotel service and the specification is explained with details. beginners can use to learn the types and chain group of hotels
Front office revenue management & it’s application in the hotelMudit Grover
• Revenue management & it’s application in the hotel industry
• Revenue Management
• Revenue: Money that hotel collects from the sale of rooms or from the sales of product & services
• Revenue Management: The process of examining & factoring in consumer behavior to achieve the max. amount of profit from a perishable good.
• Revenue Manager: Individual responsible for decision making necessary to maximize the property’s long term RevPar.
• What is Revenue Management??
• It is an umbrella term for a set of strategies that enable capacity constrained service industries to realize optimum revenue from operations.
• Making the very best use of product is yield management.
• Therefore, yield management is the management in the terms of maximizing revenue generation and also called as Revenue Management or Revenue Enhancing Technique.
• “The hotel’s aim should be high profit business rather
than high volume business”.
• Objectives of Revenue Management
• Role of Revenue Manager
• Yield Management Team
• Benefits of Yield Management
• Measuring Yield
• Revenue Management Tools
• Revenue Management Software
• Software should be much faster and more accurate.
• System should be able to monitor & mange risk automatically.
• Identify the dates when demand is low/high & revenue is low/high.
• Software should be able to guide about the provision about the special events/festivals etc.
• At last a repot to be printed suggesting about the amendments in terms of rates, occupancy, revenue etc, for maximum benefit of organization.
• Conclusion
Revenue management is system that attempts to understand, anticipate and then react to consumer behavior in order to maximize profit. Therefore, a revenue manger should be able to decide a room should be sold on rack rate for a day or two would be more profitable for the same room sold at discounted rate for a longer time which is the main objective of revenue management.
Thus a yield management team should predict the demand of the rooms, allocate the right number of rooms to various market segments by using revenue management tools in order to maximize the occupancy so as
to maximize and optimize profit.
this presentation is about the property management system fidallio .
i have explained the out dated version in a gist as well as the latest version v8 in brief.
Room Allocation In Hospitality Industry And Catering Managementcidroypaes
Room allocation is one of the most complex and important tasks of guest registration activity. During advance booking or reservation confirmation, only a room type is booked and a room number is not yet allocated to the guest. ... VIP and other important guests are allocated rooms accordingly.
This research paper includes design standards and regulations for hospitality interior projects, specifically of a 5 Star hotel. A large field of standard dimensions are covered in this paper along with a case study done in Rotana Hotel, Al Ain, UAE.
The research also elaborates the specific theme of French Rococo and its design inspirations.
Lesson 6- The Servicescape.pptx QUALITY SERVICEMylaCambri
At the end of this chapter, the students should be able to:
understand the importance of service settings or environments:
determine how the service environment affects guests and employees: and
identify the reasons why providing a safe and secure service environment ' important for the guests.
A famous Chinese restaurant in the metro is known for its dim sum and noodles. This restaurant was built in the 1950s and it is still operated by the same family, still utilizing the same ingredients. Upon eating. a person can see the steam equipment where there are fresh buns in the dining room. The entryway has no doors, but a curtain made of beads serves as its opening. The scent of eggs and oil cooked together emanates within the restaurant's premises. That is why when dining. a person can get a rustic feeling while eating the sumptuous dim sum.
Do you think the atmosphere of the dining room affects the dining experience of the guest here?
The service escape is the actual, physical environment where the act of service is performed, delivered, and consumed. It is very important because it is the area where the service team and the guest interact with each other.
This presentation defines the types of hotels based on size, location and the affiliation. Basic requirement of the hotel service and the specification is explained with details. beginners can use to learn the types and chain group of hotels
Front office revenue management & it’s application in the hotelMudit Grover
• Revenue management & it’s application in the hotel industry
• Revenue Management
• Revenue: Money that hotel collects from the sale of rooms or from the sales of product & services
• Revenue Management: The process of examining & factoring in consumer behavior to achieve the max. amount of profit from a perishable good.
• Revenue Manager: Individual responsible for decision making necessary to maximize the property’s long term RevPar.
• What is Revenue Management??
• It is an umbrella term for a set of strategies that enable capacity constrained service industries to realize optimum revenue from operations.
• Making the very best use of product is yield management.
• Therefore, yield management is the management in the terms of maximizing revenue generation and also called as Revenue Management or Revenue Enhancing Technique.
• “The hotel’s aim should be high profit business rather
than high volume business”.
• Objectives of Revenue Management
• Role of Revenue Manager
• Yield Management Team
• Benefits of Yield Management
• Measuring Yield
• Revenue Management Tools
• Revenue Management Software
• Software should be much faster and more accurate.
• System should be able to monitor & mange risk automatically.
• Identify the dates when demand is low/high & revenue is low/high.
• Software should be able to guide about the provision about the special events/festivals etc.
• At last a repot to be printed suggesting about the amendments in terms of rates, occupancy, revenue etc, for maximum benefit of organization.
• Conclusion
Revenue management is system that attempts to understand, anticipate and then react to consumer behavior in order to maximize profit. Therefore, a revenue manger should be able to decide a room should be sold on rack rate for a day or two would be more profitable for the same room sold at discounted rate for a longer time which is the main objective of revenue management.
Thus a yield management team should predict the demand of the rooms, allocate the right number of rooms to various market segments by using revenue management tools in order to maximize the occupancy so as
to maximize and optimize profit.
this presentation is about the property management system fidallio .
i have explained the out dated version in a gist as well as the latest version v8 in brief.
Room Allocation In Hospitality Industry And Catering Managementcidroypaes
Room allocation is one of the most complex and important tasks of guest registration activity. During advance booking or reservation confirmation, only a room type is booked and a room number is not yet allocated to the guest. ... VIP and other important guests are allocated rooms accordingly.
This research paper includes design standards and regulations for hospitality interior projects, specifically of a 5 Star hotel. A large field of standard dimensions are covered in this paper along with a case study done in Rotana Hotel, Al Ain, UAE.
The research also elaborates the specific theme of French Rococo and its design inspirations.
Lesson 6- The Servicescape.pptx QUALITY SERVICEMylaCambri
At the end of this chapter, the students should be able to:
understand the importance of service settings or environments:
determine how the service environment affects guests and employees: and
identify the reasons why providing a safe and secure service environment ' important for the guests.
A famous Chinese restaurant in the metro is known for its dim sum and noodles. This restaurant was built in the 1950s and it is still operated by the same family, still utilizing the same ingredients. Upon eating. a person can see the steam equipment where there are fresh buns in the dining room. The entryway has no doors, but a curtain made of beads serves as its opening. The scent of eggs and oil cooked together emanates within the restaurant's premises. That is why when dining. a person can get a rustic feeling while eating the sumptuous dim sum.
Do you think the atmosphere of the dining room affects the dining experience of the guest here?
The service escape is the actual, physical environment where the act of service is performed, delivered, and consumed. It is very important because it is the area where the service team and the guest interact with each other.
Lean in Hospitality Industry -AJANTA Hotel,New DelhiTimothy Wooi
21st Century Qualifiers
The Lean Hospitality Industry
Benefits of Lean Hospitality
5S the Foundation to Lean Hospitality
Impact of a Lean hotel – Case Study
Summary
Lean in Hospitality line - AJANTA Hotel New DelhiTimothy Wooi
Many Hotels are in-coporating "Lean“ to their existing Hospitality System benchmarking 21st Century Qualifiers in Hotel Management.
AJANTA Hotel, New Delhi is one of them and working towards Rewards & benefits are such as:
80% Customer wait time reduction,
50% Room occupancy improvement,
20% floor space saving,
10%-30% boost in service line efficiency,
50% improvement in Customer Satisfaction with high & efficient workforce with a high morale.
In short, cost is lower, quality and delivery performance improved.
Essential Skills for a Successful Career in Hotel Managementsihma1
A career in hotel management is dynamic and challenging, requiring a diverse range of skills and abilities. Whether you're just starting out or are looking to advance in your career, here are some essential skills that are crucial for success in hotel management colleges in vizag fees.
Hidden Gems of Europe - DISCOVERING THE CONTINENT'S BEST-KEPT SECRETSKamil Uğraş TÜRKOĞLU
Europe, continent rich in history, culture, and natural beauty, is often synonymous with famous cities like Paris, Rome, and London. These iconic destinations attract millions of tourists every year, captivating them with their renowned landmarks, vibrant culture, and bustling urban life. However, beyond these well-trodden paths lie countless hidden gems waiting to be discovered. These lesser-known destinations offer unique experiences, authentic encounters, and breathtaking landscapes that often surpass the allure of their famous counterparts.
In "Hidden Gems of Europe," we embark on a journey to uncover these secret spots, exploring the heart and soul of Europe through its quaint villages, charming towns, and secluded natural wonders. This book aims to inspire travelers to look beyond the obvious and venture into the lesser-explored corners of the continent, where true adventure and discovery await.
The Power of a Glamping Go-To-Market Accelerator Plan.pptxRezStream
Unlock the secrets to success with our comprehensive 8-Step Glamping Accelerator Go-To-Market Plan! Watch our FREE webinar, where you'll receive expert guidance and invaluable insights on every aspect of launching and growing your glamping business.
Assessing the Influence of Transportation on the Tourism Industry in Nigeriagsochially
This research dissertation investigates the complex interplay between transportation and the tourism industry in Nigeria, aiming to unravel critical insights that contribute to the enhancement of the overall tourist experience. The study employs a multi-faceted approach, literature review establishes a robust theoretical framework, incorporating The Service Quality and Satisfaction Theory to guide the research questions and hypotheses.
The methodology involves the distribution of a structured questionnaire, ensuring a representative sample and facilitating a comprehensive analysis of the gathered data.
Key findings include the nuanced perceptions of transportation infrastructure adequacy, safety and security concerns, financial influences on travel decisions, and the cultural and ecological impacts of transportation choices. These findings culminate in a comprehensive set of recommendations for policymakers and practitioners in the Nigerian tourism industry. The findings contribute to the existing literature by providing actionable insights for policymakers, stakeholders, and researchers in the Nigerian tourism sector.
The recommendations encompass gender-sensitive planning, infrastructure enhancements, safety measures, and strategic interventions to address financial constraints, ensuring a holistic and sustainable development of the tourism industry in Nigeria.
Author: Imafidon Osademwingie Martins
Wayanad-The-Touristry-Heaven to the tour.pptxcosmo-soil
Wayanad, nestled in Kerala's Western Ghats, is a lush paradise renowned for its scenic landscapes, rich biodiversity, and cultural heritage. From trekking Chembra Peak to exploring ancient Edakkal Caves, Wayanad offers thrilling adventures and serene experiences. Its vibrant economy, driven by agriculture and tourism, highlights a harmonious blend of nature, tradition, and modernity.
How To Talk To a Live Person at American Airlinesflyn goo
This page by FlynGoo can become your ultimate guide to connecting with a live person at American Airlines. Have you ever felt lost in the automated maze of customer service menus? FlynGoo is here to rescue you from endless phone trees and automated responses. With just a click or a call to a specific number, we ensure you get the human touch you deserve. No more frustration, no more waiting on hold - we simplify the process, making your travel experience smoother and more enjoyable.
Antarctica- Icy wilderness of extremes and wondertahreemzahra82
In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
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22. 5 Classification based on services
1 Up Market/luxury/world class-
World class products with Personalized services of the highest standard.
2 Mid market or Mid range service hotel-
Offer modest services and appeal to the largest section of travelers
3 Budget/Economy hotel-
These hotels focus on meeting most basic needs of guests.
29. HOTEL STAR RATING
HOTELS ARE AN IMPORTANT COMPONENT OF THE
TOURISM PRODUCT. HOTEL STAR RATING IS
DEPENDING UPON THE STANDARD OF FACILITIES
AND SERVICE OFFERED BY THEM.
THERE ARE SOME BOUNDARIES BETWEEN STAR
RATING ,WHICH A HOTEL MUCH ACHIEVE BY
PROVIDING SERVICE AND FACILITIES EACH STAR
DEMAND.
30. Below 3 stars Star hotels
All room must have shower and bath tub.
Daily room cleaning
Color tv
Table and chairs
Soap and body wash
Reception service
Telephone
Extended breakfast
Beverage offer
Deposite possibly
Internet access
31. 3 star hotels
Internet access rooms
Reception open upto 14 hours and telephone service 24 hours
Luggage service
Intercomm
Heating facilities, hair dryer, tissues
Dressing mirror ,luggage rack
Sewing kit,shoe polish, laundry and iron service
Additional pillows, blanket
Systematic complaint management system
32. 4 star hotels
Reception opened 18 hours , accessible by phone 24 hours.
Lobby with seats and beverage service
Buffet breakfast ,menu card via room service
Mini bar and 24 hours beverage service via rooms
Bath robe ,slippers
Cosmetic products
33. 5 star hotel
Reception open 24 hours
Multilingual staff at reception
Concierge, page boy
Spacious reception, sitting and beverage service
Personalize greeting for each guest with fresh flowers, gift, welcome drink, local
speciality gift
Minibar& fb sevice 24 hours
Safe deposit box in every rooms
Ironing material every rooms
Turndown service in evening
24 hours coffee shop
34. Hotel architecture
The art or practice of designing and constructing buildings.
the complex or carefully designed structure of something.
35. Architecture is both the process and the product
of planning, designing, and constructing buildings or any
other structures. Architectural works, in the material form
of buildings, are often perceived as cultural symbols and
as works of art
36. Architecture can mean:
A general term to describe buildings and other physical
structures.
The art and science of designing buildings and
(some) nonbuilding structures.
The style of design and method of construction
of buildings and other physical structures.
Knowledge of art, science, technology, and humanity.
42. Hotel design involves the planning,
drafting, design and development of hotels.
The concept of hotel design is rooted in
traditions of hospitality to travelers dating
back to ancient times, and the development
of many diverse types of hotels has
occurred in many cultures and
technologies.
43. Following are seven major hotel design consideration
which must be considered while designing any Hotel:-
1. Attractive appearance:
All over the appearance of a Hotel is one of the very important
considerations for a Hotel. It should be attractive and should reflect the
architecture of that area and should also have a character of the
services being provided in that Hotel.
2. Efficient Plan:
The plan of the Hotel should be such that it should be functional and
also appeal to the eye. All the services should be so designed that it
meets various principles of layout and design.
44. 3. Good Location:
The design of the Hotel will be guided by the geographical location of
the Hotel e.g. if a Hotel is situated near the airport or railway station,
the reception of the Hotel will be designed in such a way that it
could handle a large number of guests at one time because there is
a possibility of guest checking in large groups and around the clock.
Similarly, Hotel situated at hill stations, beaches and the Hotels
located in heart of the cities and metros will be designed differently.
45. 4. Suitable Material:
The Hotel should be designed in such a way that it should be able
to use the material locally available which will be cost-effective
and efficient.
5. Good Workmanship:
While designing a Hotel one should consider the fact that what
kind of workmanship is available and designer should take
advantage of local expertise. This will not only make the hotel
efficient but also will be economical.
46. 6. Sound Financing:
One of the very important factors is finance in designing the
Hotel. The availability of ready funds and management of finance
is a crucial factor and it should be considered very carefully in
Hotel Design.
7. Competent Management:
The design of a Hotel will depend upon the quality
of management available to operate the establishment. If we
have the quality management and manpower only then Hotel
should be designed properly.
47. Systematic layout planning (slp)
Systematic refers to an organized, disciplined, and
rational approach to a problem or assigned task. It’s a
sequential procedure to decide a course of action based
on facts and analyses to fulfill given goal.
Systematic planning process involves:
- Conceptualization
- Planning
- Analysis
- Designing
- Implementation
- Interrelationship with people, materials, information,
equipment & method.
48. Systematic layout and planning is a
frame work of four planning stages:
Analysis
Search
Evaluation
selection
49. THUMB RULES FOR ALLOCATION
OF SPACE IN A HOTEL
Where and how much space should be allocated for a particular facility such
as restaurant, lobby, or guest room in a hotel is a complex and tricky job.
Space allocation of various facilities is an important aspect of designing and
planning a hotel project.There are some rules or principles that have evolved
in the industry over the years
No. of rooms 100%
King 43%
Double 50%
Handicapped 2%
Suites5%
50. No.of rooms 100 200 500 1000
Lobby 100 200 500 1000
Notes:
Rooms including all 20-33 sq feet
Restaurant 1.5 sq per person
Confrence 1.0 per person
Kitchen 40-50% of dining area
51. According to architect William. B. Tabler :- His
thumb rules
Construction cost must not exceed 1000 rupees per re 1 of average room rate.
The market and competition determine the room rate . If the arr (average room
rate) is rs 1000 then rs 10,00000 should be the maximum construction cost.
Total area of bedroom and floor should be more than public space or service area.
Not over one employee/per room. Payroll must be keep minimum . It depends of
hotel design, working method etc.
Land cost must not exceed 10% of the cost of building.
Profit margin of rooms should have 70%.
Breakeven point is 65%.
53. What Is a Restaurant design?
A restaurant concept is the overall idea or theme that defines the
restaurant. Concepts include the your menu's design, service style,
dining room decor, and — of course — the style of food. Many
restaurants are conceived based on a chef’s personal experiences or
interests. Heritage, local ingredients, traditions, or family are all
common sources of inspiration for restaurant concepts. But
concepts can also be defined by a chef’s travel experience, training,
or an interest in a certain area of art, science, or culture. Because
food is, after all, a mixture of all those things.
56. Designing and planning a Restaurant
A restaurant is among the most profitable areas
of any hotel industry. A well designed facility
contributes in a big way to the profitability of the
organization.
57. Guidelines and design consideration
Planning :-
-Formulate planning team.
1. Types of facility (commercial & institutional)
2. no. of covers
3. operating hours
4. Types of Menu
5. style of service
6.Types of manpower ( skilled/ semi-skilled/ unskilled)
7. atmosphere & Design
58. Ambience and décor.
Thumb rules of lighting.
Bright rooms encourage sociability and they make the surrounding
inviting.
Dark room signify coziness and privacy.
Sparkle enhance the appetite and encourage conversation .
Candle between the people draw them together.
Use a dimming system in dining to permit mood changes.
1. Brightness and cheers for breakfast.
2. Restfulness for lunch
3. Animation for cocktaiils
4. Romance for dinner
59. Designing tips
Avoid too much distance from the service counter and
guest.
Too vast menu causes delay on the selecting dish for
customer, service . & food delivery.
Ensure proper size and positioning of service station.
Falling lights from ceiling, it looks space more larger.
Clear plastic and glasses make more visible of floor.
Use cool and light colors on the wall, floors, ceiling.
60. Myths about restaurant designing.
Décor of restaurant is similar to interior of the room of a house.
It’s very simple to plan lighting , ventilation, air-con. , other features.
Restaurant are only food points where customers come to fed themselves.