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Contact details
EGYPT - Giza
Mobile :00201224895494
Personal E-mail:
Hos14sam@hotmail.com
Nationality
Egyptian
Place & Date of Birth
Ahram Gardens Giza-Egypt
07/Jan/1985
Military statue
Completed with a special
service under the authority
of
Egyptian military
&
United Nations peace
Keeping Forces
Languages
Arabic and Colloquial
Arabic :Fluent in reading,
writing, and speaking
(Mother tongue)
English: V Good in reading,
writing, and speaking
Hobbies
Football, Music and
Reading

2. HOSSAM ALI ABDEL-HAMEED
HOSSAM ALI ABDEL-HAMEED
Objective
Being one of the pioneers in the field of Information Technology and further To
enhance my engineering experience
Academic Education
• Sep, 2002– May 2007;
OBOUR Academy for engineering and technology
Bachelor of Electronics & Communications Engineering
 Last year Grade : Good
 Project Grade : Excellent
• Graduation Project:
Design of Automatic Range Digital Multi meter
Technical skills
• Microsoft Office
• Hardware and Software
• Network installing and troubleshooting
Personal Skills
• Hardworking and Creative thinking
• Good presentation communication skills
• Highly self motivated, hard worker and fast learner
• Effectively participates and contributes as a team member
• Ready by nature to be modified according to business instructions
Professional Experience
• Performing Network Troubleshooting
• Computer troubleshooting, maintenance and repairs (S/W & H/W).
• ADSL Routers and Wireless Configuration
• Installing and Managing Windows 20032008 Server,
• Designing Active Directory Structure, Domain Controller,
Sub Domain and Manage Users.
• Providing Support to Remote Access Users.
• Making Support to the Users via the phone
Memberships
• Egyptian Syndicate of Engineers
• Arab engineers bureau
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3. HOSSAM ALI ABDEL-HAMEED
• United Nations volunteers
Courses and Certificates
• N+
 Network fundamentals
 TCPIP fundamentals
 Network installation
 Network topologies and protocols
 Network support
• A+
 Personal computer components
 Laptops and portable devices
 Operating systems
 Basics of security
• Server+
 Server fundamentals
 Hardware components of server
 Configuring and upgrading servers
 Troubleshooting servers
• CCNA
 Cisco routers and switches configuration
 WAN and LAN technologies
 VLAN setting and configuration
 IP Access lists and traffic filtering
 IP addressing and sub netting
• MCSE
 Windows XP
 Window server 2003
 Windows server 2003 Active Directory and Group policy
 Windows server 2003 DHCP sever and DNS server
 Exchange server 2003
• MCITP
 Windows 7
 Windows server 2008
 Windows server 2008 Active Directory and Group policy
 Windows server 2008 DHCP server and DNS server
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4. HOSSAM ALI ABDEL-HAMEED
Work Experience
• (From Jan 2016 to till now).
Senior System Admin at Rofayda Health Park
Responsibilities: Implementing and assigning IT tasks according to Board needs as follows:
 Manage Active Directory Structure (DHCP, DNS, Group policy), Domain Controller
 Identify upgrading needs, new systems, tools and equipment
 Talks staff/clients through a series of actions to help set up systems or resolve
issues
 Analyze and administrate the deployment
 Install and configure both DVRs and NVRs for the hospital CCTV system
 Manage and administer the cisco unified call manager
 Perform backup plan and deploy backup software for both PCs and servers
 Manage and administer the hospital hospitality system
 Contact suppliers to specify Virus Protection Products
 Administer System design including virtualization, NAS Systems, and data
replication
• (From Jan 2013 to Dec 2015).
IT Engineer at IBN SINA PHARMA
Responsibilities: Serve and maintain the IT operations by keeping the business continuity at
safe level by:
 Managing company domain structure on Windows 2008 server
 Monitoring and troubleshooting routers, servers, printers and PCs via PRTG
 Managing users accounts on Threat Management Gateway (TMG)
 Operating servers and maintain the daily and monthly backups.
 Administering and supporting users in IBM AS400 System
 Monitoring the line matrix and laser printers and follow up the maintenance schedule.
 Supporting users in:
- Install or repair windows computers with standardized applications and networking software.
- Provide technical support to clients in new applications to facilitate their work
- Ensure anti-virus software is installed, properly configured and regularly updated.
- Set up users’ mail accounts on either MS Outlook or IBM Lotus Notes.
• (From Oct 2010 to Dec 2012).
IT Specialist in Aiwa Gulf Egypt
Responsibilities: Implementing IT tasks according to IT Manager instructions as
follows:
 Follow up the company’s Domain controller, External storage and Print server
 Install software packages to all IT devices (PCs, laptops, and cell phones)
 Follow up and monitor the LAN and WAN connectivity and analyze the root cause of
the disconnection
 Install, configure, and optimize operating systems
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5. HOSSAM ALI ABDEL-HAMEED
• (From Jan 2009 to Sep 2010).
Working as a Network Infrastructure Engineer in ICEO
Responsibilities:
 Design and implement Data and PBX networks
 Configure and troubleshoot data and phone connections
 Install and configure Panasonic PBX systems
 Execute costumers’ needs by installing, configuring and managing windows 2003
server
 Add new domains, create new user accounts and join accounts to domain
 Assign permissions on shared folders
 Support the customers via phone or by visit according to ICEO policy
• (From Dec 2007 to Dec 2008).
Working as a technical support with the United Nations either by mail or through telephone,
Windows server 2003 and XP (Help desk)
Responsibilities:
 Maintaining PCs, Laptops peripherals
 maintaining printers, faxes, and scanners
 Troubleshooting software issues
 Microsoft operating systems and Microsoft office
 Handling users in an oriented manner
Military service
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6. HOSSAM ALI ABDEL-HAMEED
-Completed at 01/12/2008, with a special service under the authority of the
United Nations
- Travelling to Darfur region in Sudan including the peace-keeping forces related to U.N
- Awarded by the UNAMID force commander as a member of the African union – united nation hybrid
operation in Darfur
- The award consists of two parts, first one is the UNAMID medal and the second part is the UNAMID
certificate, which was signed by the forces commander
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7. HOSSAM ALI ABDEL-HAMEED
-Completed at 01/12/2008, with a special service under the authority of the
United Nations
- Travelling to Darfur region in Sudan including the peace-keeping forces related to U.N
- Awarded by the UNAMID force commander as a member of the African union – united nation hybrid
operation in Darfur
- The award consists of two parts, first one is the UNAMID medal and the second part is the UNAMID
certificate, which was signed by the forces commander
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