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Introduction to Hospitality Industry-Definition & Orign

The presentation is aimed at providing an insight into the evolution and growth of the hospitality industry in India and other parts of the world in both ancient and modern era with an emphasis on travel and tourism.

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Introduction to Hospitality Industry-Definition & Orign

  1. 1. Created by Firoz A Mallick, DHM, Roll No-2 SIMSS
  2. 2. Hospitality – its origin and growth  One among the oldest commercial activities in the world. An integral part and an outcome of the larger business enterprise known as travel and tourism.  Reasons for which a person may travel : business, pleasure, adventure, higher education, medical treatment, pilgrimage, etc.  The hospitality industry steps in to provide a person two of the basic needs to sustain during and after the journey-food and shelter(security).
  3. 3. Mode of travel in ancient days:  Before the invention of the wheel, peope travelled and relied on the animals. Eg; horses, camels, elephants.
  4. 4.  The silk route being one of the ancient roadways across mountains, deserts and lakes was one of the most popular route taken by the ancient travellers and played an important in connecting India to other civilizations paving the way for the growth of the Indian hospitality industry.
  5. 5.  Thus, it was during this period that the primitive lodges, housings or inns came into existence which provided water, fuels to cook food, and above all security to the travellers.
  6. 6. Dharmashala(Sarai):
  7. 7.  Ryokans of Japan:
  8. 8.  Inns of Europe:
  9. 9.  Chawls of Mumbai:
  10. 10. Tourism Industry  One of the world’s fastest growing industries.  Major source of foreign exchange and a high employement generator.  Played a remarkable role in the growth of economy and social phenomena in the past century.  The word “Tourism” is derived from the word “Tour” which is further derived from the latin word “Tornus” meaning a tool for making a circle.  Can be defined as the movement of people from their normal place to another (with an intention to return) for a minimum period of 24 hours to a maximum of 6 months.
  11. 11. Tourists: A person who travels and stays in a place outside their usual enviroment for not more than one consecutive year for leisure, business, etc and other purposes not related to the exercise of an activity remunerated from within the place visited. Eg: NGO workers, research teams.
  12. 12. International Tourism: • People visiting a foreign nation is reffered to as “International Tourism” • In order to travel to a foreign nation, one needs a valid passport, visa, health documents, foreign exchange, etc.
  13. 13. Types of International Tourism:  Inbound Tourism: This refers to tourists of foreign nationals entering a particular country  Outbound Tourism: This refers to the tourist(citizens) travelling from the country of their origin to other foreign countries. India(Origin) Europe (Destination) Tourist Outbound Inbound Returning Home International Tourism
  14. 14. Domestic Tourism:  Tourism actvity of the people within their own country.  Unlike International Tourism, travelling is easier due to relaxations on travel documents and mandatory health checkups and forign exchanges.  Travellers face less or no lingual and cultural related problems.  Domestic tour packages are cheap as compared to international tour packages.
  15. 15. Kolkata(Origin) India Mumbai (Destination) Returning Home Domestic Tourism
  16. 16. Importance of Tourism:  Tourism and hospitality are inextricably linked to each other.  Major revenue earning enterprises in the world.  Happen to be top employers too.  Facilitation of cultural exchange over various cultural concepts. Local people can learn their language, art, skill, culture etc and vice versa.  Publicity of Nation.  Rise in economic activities through the sale of products and services go the tourists.
  17. 17. Tourism Foreign Exchange Earnings Infrastructure Development •Transportation •Restaurants •Telecoms •Public Utlities Employement Generation • Direct Eg; Hotels, Resorts,Travel Agencies. •Indirect Eg; Suppliers, retails stores, F&B Outlets. Tourism Related Economic Growth
  18. 18. Tourism Regions of The World:  The United Nation World Tourism Organization(UNWTO) has didvided the world into six tourism regions on the basis of volume of flow of tourists and concentrations of popular product and destinations.  These regions include both rich and poor countries as well as advanced and under developed tourism estinations.  Tourism activity isunevenly distributed in these regions and is developing at its own pace.
  19. 19. UNWTO Regions Europe America South Asia Africa Middle East East Asia & Pacific The Six Tourism regions Of The World
  20. 20. Modern Tourism:  Over the years with modern transportation, paving the way for globalization, tourism has now become a global activity.  Tourism, both domestic and international , is growing at a rapid pace in India due to the reductions in both air transportation cost and time taken for travel, making every part of the world reachable.
  21. 21.  With air travel becoming comercialized in the early 19th century, India has witnessed a steady increase in the international tourist arrivals.  With the expanding air transport network worldwide, and depending upon the nature and purpose of travel, tourists need and demand certain facilities and services.
  22. 22.  This has given rise to a wide range of commercial activities which comprises of many sectors and sub- industries such as; hospitality industry, other transportation facilities, attractions and entertainment.
  23. 23. The Tourism Industry Accomodation •Hotel •Motel •Resorts •Time-share •Casinos •Sarais Transportation •Trains •Cruise Liners •Airlines • Luxury Buses •Limousines •Steamers F&B Outlets • Restaurants •Bars •Pubs •Dhabas •Kiosks •Retail Shops Retail Stores • Shopping Malls •Gift Shops •Hndicrafts •Handlooms •Emporiums
  24. 24.  Other activities related to the tourism industry are Sesonal festivals, music festivals, trade fairs, road shows, exhibitions, sports events, educational events, cultural events, etc.

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The presentation is aimed at providing an insight into the evolution and growth of the hospitality industry in India and other parts of the world in both ancient and modern era with an emphasis on travel and tourism.


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