The document outlines a comprehensive hospital management system that includes various modules such as patient management, doctor management, pharmacy and billing, and appointment management, aimed at improving healthcare delivery. It emphasizes the benefits of automation, digital medical records, and patient self-service features to streamline operations and enhance patient experiences. Additionally, the text details specific functionalities of each module, focusing on financial control, facility management, and data management to optimize hospital resources and workflows.

1. 1

2. Hospital Management System
Submitted By : Avishi
Roll Number : 1819073
Submitted To : Mr. Abhay Bindal

3. INDEX
• Hospital Management System
• Laboratory Module
• Pharmacy & Billing Cycle Module
• Appointment and Queue Module
• Nursing and Ward Module
• Medical Management System
• Online Appointment Management System
• Administrative Rights Management System

4. FR
4

5. What is Hospital
Management System?
• Hospital management has
greatly changed over the last
decades.
• Business expertise, modern
technologies, connected
devices, mobile apps, and
knowledge of healthcare are
key elements for the
implementation of hospital
management system.
5

6. FR
6
Cont..
● The interactions between the
hospital and the patient can be
simplified for the convenience of
both sides.
● Each institution has the opportunity
to create the efficient, clear and fast
delivering healthcare model.

7. FR
7

8. FR
Improved Processes
1. Automation is one of the main benefits here. It helps
to optimize the user experience.
1. Medical specialists, patients, and hospital authorities
can interact online, make the appointments and
exchange information.
8

9. FR
9

10. FR
10
In the module of the patient management system,
there is a facility to register patients and view their
reports and history. Patient management system
allows getting detail information of patient’s health
condition.

11. FR
11
Doctor Management System

12. FR
12
Doctor Management System allows
registering the doctors, working in a
hospital as well as their clinic details. It
helps in the duty management of doctors
and updates them complete
appointment details with a patient
health history.

13. FR
13
● Digital medical records :
The hospital database includes all the
necessary patient data.
1. The disease history, test results,
prescribed treatment can be
accessed by doctors without much
delay in order to make an accurate
diagnosis and monitor the patient’s
health.
2. It enables lower risks of mistakes.

14. FR
14
• Staff interaction : It is vital to engage all of your employees for improved coordination and
teamwork. They do not need to make special requests and wait for a long time for an answer.
Each specialist will be in charge of certain process stage and can share outcomes with
colleagues just in one click.
• Facility management : Hospitals authorities are able to manage their available resources,
analyze staff work, reduce the equipment downtime, optimize the supply chain, etc. Another
fact to mention is that hospital staff deal with the digital data instead of endless paperwork.
• Financial control and tax planning : The management has the ability to monitor different
financial operations including expenses, profits, and losses, paying bills and taxes, in and
outpatient billing. The financial awareness helps to analyze business prospects quite clear and
move in the right direction.

15. FR
15
CONT…
• Patient self-service : Patients have their own system accounts where the list of various
actions can be performed. They are able to make online requests or reservation,
receive the test results, receive the consultation of the medical specialists and many
more.
• Better customer experience : Since the clinic management system is patient-oriented,
the treatment process can be less stressful. Doctors have more time for the
examination and interaction with patients. In addition, all the requested information
can be received online.

16. FR
CLINIC MANAGEMENT AUTOMATION
16

17. FR
• The hospital management system automates the clinic’s work and
optimizes the utilization of resources instead of only the storage and
presentation of the information.
• Automation helps to manage the general process, deals with the
different healthcare services and equipment providers on its own,
analyzes and sends notifications to the user.
• When the patient wants to have an appointment, he might choose
among a few options. Firstly, you can find the data about visiting
hours on the medical specialists’ profiles and book a convenient time.
Secondly, you simply dial the receptionist who will check the doctors’
schedule for you and set your appointment.
17

18. FR
Their number might differ depending on the clinic
needs, however, it usually includes some basic
hospital information system modules.
18
• Patient management : It is used to control patient
flow. It can be used to register them, get the data of
the patients’ health condition, view the treatment and
check the medical history and reports.
• Appointment module in hospital management :
Appointment module in hospital management arranges
the schedule of doctors due to the patients’
application. It helps to organize the availability of
medical specialists at any convenient time. Some
hospital can even offer remote visits when you need
immediate assistance.
• Facility management : The facility management
module is responsible for tracking and maintaining the
room availability, the occupancy status as well as
various kinds of administrative documentation.

19. FR
19
• Inventory management : Inventory management module
controls the amount of clinic inventory. The entire supply
chain is automated for the convenience of the staff that can
concentrate on the patients’ need firstly.
• Staff Management : Staff management module provides the
human resources administration. It updates the job
description of employees, updates the hospital structure,
tracks the recruiting records.
• Medicine management : Medicine management module
contains the list of drugs that usually used for the specific
treatment. It keeps records of every patient’ drugs used
during their treatment.

20. FR
20
CONT…
• Laboratory and tests management : Lab management
module shows the test results of the particular patient. The
lab data can be viewed by the staff and generated for the
patients’ reports. It is usually integrated with other hospital
information system modules for the better overall
functionality of the system.
• Helpdesk & support : Helpdesk support module specializes in
handling different issues, problems, and requests. It ensures
that the operations are maintained properly, the data is valid
and reported in accordance.

21. FR
21
Laboratory information
management system

22. FR
22

23. What is Laboratory Information
Management System?
23

24. FR
Advantages
• Management of the information
Explosion.
• Reduction of data entry errors.
• Need for faster sample/results
turnaround time.
• Quality Assurance
• GLP, GMP, EPA, etc.
24

25. FR
25
General Considerations
• Different labs have different
requirements.
• Procedures and outcomes differ
• But all can use the systems approach
to identifying their needs and
implementing solutions.

26. FR
Types of Laboratories
• Research Labs
• Analytical Services Labs
• Manufacturing Labs
26

27. FR
Research
27
• Many non-routine tests
• Low sample volume
• Flexibility between data and analyses
performed
• Specification checking (FDA reqs )
• Traceability (calibration, distribution, data)
• Changes control procedure (documentation
of changes eg SOPs, QA compliance)

28. FR
Testing Service Laboratory
28
• Tests performed at customer’s
request
• High sample volume
• Routine tests
• Variable workload
• Prioritized samples

29. FR
Manufacturing Laboratory
29
• Many tests per sample
• Dynamic environment
• Perform testing for various materials
including :
• Final product testing
• Stability testing
• Work-in-progress testing
• Environmental testing
• Raw materials acceptance testing

30. FR
30
Enterprise LIS
Specimen Tracking Patient Tracking

31. FR
31
Specimen tracking
• Track specimens from receipt,
processing, testing, reporting to
storage
• Electronically capture results from lab
diagnostic equipment and store with
specimen details
• Protocols and algorithms for testing
and final result determination

32. FR
32
Patient Tracking
• Patient focus
• Enable determination of patient
outcomes
• Integrate patient and specimen
information
• Support patient management and
care/treatment

33. FR
33
Pharmacy Management module of hospital management
system

34. • In hospitals, the pharmacy information system (PIS) is usually a
sub-system of the hospital management system (HMS).
• The PIS supports the distribution and management of drugs,
shows drug and medical device inventory, and facilitates
preparing needed reports.
What is Pharmacy Information
Management System?
34

35. FR
When Does a Business Need a Pharmacy Information System?
35
• To automate your pharmacy business, you
can opt for a pharmacy management system
to tailor the pharmacy needs.
• Furthermore, it also allows your finance
management with revenue management
and real-time alerts.

36. FR
36
FEATURES
Recognized Expire Items :
The pharmacy software system is an excellent and ideal way to manage operations
as it doesn’t make bills for the products that are of no use. It also alerts the staff
about expired medicines and helps the owner to purchase new items.
Maintain Separate Folders :
The pharmacist can maintain a separate folder that includes the details of
medicines and drugs stored with the help of the pharmacy folder. It is a great
feature that keeps you updated about the composition of medicine and
substitutes.
Barcode Label and Patient Medical History :
The label is applied to the products before they are distributed to stores. It
automates the labeling of medication and also prints expiry dates with the help of
pharmacy software. Furthermore, the software can also review the patient's
history.

37. FR
There are several departments
where billing in HMS is used for
enhancing the hospital billing
process. Here are some of them:
1. Pharmacy billing
2. In-Patient billing
3. Consulting and registration
billing
4. Laboratory billing 37
What are the different types in the Billing System of
HMS?

38. FR
38
1. Registration and consulting Billing
For both new patients as well as follow-up patients, the
module helps to book appointments in advance. Also, it
creates bills for radiology services and certified lab.
2. Laboratory Billing
It aims to record and disseminate the data of different tests
that are performed on the patient. Here are the salient
features of the laboratory billing module.
3. In-Patient Billing
This module aims to take care of patients who have
been allocated a bed in the ward after registration. It
deals with all treatment and services offered to a
patient during his or her stay at the hospital.

39. FR
39
4. Pharmacy Billing
The hospital billing system deals with delivering the sales
of medical supervision to customers, OPD patients. Also,
it helps with issues associated with medicines to the in-
patients of the hospital. The features of the pharmacy
billing module are as follows.
1. Offers a wide collection of drugs available for clinicians
2. it easily pops up alerts regarding drug allergy
3. sorts out alternative drugs when certain drugs are not
available
4. facilitates interfacing with a database of drugs

40. FR
40
CONT….
5. having predefined price list for type of pharmacy products.
6. Print bill quickly for pharmacy product charged
7. Can generate bill report in hard and soft copy
8. Quantity of product vat & discount amount is calculated on MRP

41. FR
41
Appointment & Queue Module
• It is an effective system to help
hospital staff in scheduling
appointments for patients, helps
nurses and doctors to view the
available time slots and so divide the
appointments with doctors.
• The module facilitates efficient
scheduling of appointments of all the
patients with the doctors. It also take
care from creating an appointment if
the doctor is on leave or not available.

42. FR
42
Nursing and Ward Management Module
1. The module helps nursing or Ward
staffs and facilitates them to manage
their wards on a floor.
2. A Bed management module offers
hospitals with the ability to effectively
monitor bed availability, hence
decreasing patient wait time.
3. It ensures that the facility for nurses to
administer and support better patient
care.

43. FR
43

44. FR
44
DDRUG MANAGEMENT
SYSTEM

45. FR
45
Drugs Management System is another module of
hospital Management System it allows to add the
list of drugs mostly use for the purpose of
treatment in that specific hospital. The drugs
used in the treatment of some specific patient
could also enlist here. The list of available drugs
is also managed in this drug management
system.

46. FR
46
Doctor Report Management System

47. FR
47
Doctor Report Management System
allows getting complete information and
management about the services of
doctors. In this report details of doctors
such as their specialization field, their
work efficiency, and their duty hours and
many other details and information could
be managed by the management.

48. FR
48
Medical Management
System

49. FR
49
Medical Management System allows adding a list of services that are provided
by the hospital such as dental treatment service, cardiac services, mental
treatment services, bones treatment services and much more.
The patient is able to view the list of services and departments offered by the
hospital along with all other details of treatment. It also manages the service
timing, emergency services according to the condition of the patient.

50. FR
50
Online Appointment Management System

51. FR
51
Online Appointment Management System
allows getting online appointment instead of
physical visit. With the help of online
appointment management system patient,
staff and doctor can check the status of
appointment easily. This appointment
management system allows to get an
appointment for registered patients and also
send updates to the customer through SMS
or email.

52. FR
52
Administrative Rights Management
System

53. FR
53
Administrative Rights Management System includes all right
of management including HR and administration. This payroll
system helps in updating the inventory record as well as all
record of payroll management. This is a key element of
administration management that manages all purchases and
employee management.

54. FR
54