Timothy Crozier is an operations associate seeking an entry-level position. He has over 4 years of professional experience working at law firms and technology companies, demonstrating strong communication, organizational, and team leadership skills. Crozier is adept at adapting to stringent demands, completing projects on time, and fulfilling dynamic requests from management. He has a proven record of conflict resolution and developing high-performing teams.

1. TI M OTH Y CR OZ I E R
45 Still Hill RD Phone: 203.927.0637
Hamden, CT 06518 Email: timothycrozier9@gmail.com
OPE RAT IONS AS S OC IAT E
A dedicated, entry-level professional credited with on time project completion and the ability to adapt to stringent
and dynamic demands. Strong team lead, with proven record of conflict resolution and team development. Efficient
and highly effective delivery of processes, educational materials, and training. An adept communicator, both written
and verbal. A dynamic and versatile team member and lead, trusted to uphold company standards and management
goals. A strong aptitude for learning new technology and the ability to succeed in a variety of roles.
AREAS OF EXPERIENCE
 Microsoft Office Suite
 OpenText LegalKey
 Multitasking
 Vendor Management
 Tactful Communicator
 Time Management
 Training
 Organized
 Team Development
 Conflict Resolution
 Shipping & Receiving
 Travel
PROFESSIONAL EXPERIENCE
MCCARTER & ENGLISH BOSTON, MA 2014 – 2016
RECORDS CLERK/ MAILROOM ASSOCIATE
 Multi-Department team member at McCarter & English Law firm in Boston
 Organized & delivered Intellectual Property files in a deadline driven environment.
 Collected & distributed vital project documentation, supporting 75 + assistants and attorneys.
 Responsible for shipping/receiving of all mail & documentation as well as scheduling vendor appointments.
 Produced high yield of copy/print reprographics throughout the day, meeting demanding client requests.
 Achieved multiple internal awards for customer service skills, leading to the role of training all new hires.
GOOGLE,NEW YORK, NY / CAMBRIDGE, MA 2012-2014
FIELD OPERATIONS LEAD (CONTRACT) 2014
 Led team of six direct reports.
 Scheduled and managed daily team assignments, and travel logistics.
 Traveled domestically and internationally for Google Maps deadline driven assignments requiring 60+ hours a
week.
 Fulfilled dynamic requests from partners, engineers, and senior management.
 Developed initial and continuous training procedures and trained team members on processes.
 Maintained and portrayed Google's public and professional persona.
OPERATIONS ASSOCIATE/SPECIALIST (CONTRACT) 2012-2013
 Collaborated with mobile team, and traveled throughout the country completing feature specific tasks using
proprietary Google Maps applications.
 Upheld quality standards through equipment preparation, maintenance, and troubleshooting.
 Completed tasks on time, meeting stringent deadlines, and fulfilling management needs.
 Trusted backup team lead, maintained team leadership and upheld standards.
KELLY SERVICES, HAMDEN, CT 2011-2012
SUBSTITUTE TEACHER
 Established ethical atmospheres in a variety of environments from grades 6-12.
 Adapted lesson plans and instructions through active learning.
 Demonstrated and reinforced subject matter, and maintained structure and positive learning environment.
 Mitigated misconduct, resolved conflicts, and supervised students.
EDUCATION & TRAINING
Bachelor of Arts, History, University of Hartford, West Hartford, CT, 2011