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A Corporate Landmark for Sustainable Value Creation
Hong Kong Most Admired Knowledge
Enterprise (MAKE) Award
2016香港最受推崇知識型機構大獎
Organiser
Supporting organisations
A Corporate Landmark for Sustainable Value Creation
HONG KONG BRANCH
Inaugurated in 1998, the Most Admired Knowledge Enterprise (MAKE) Award was conducted by Teleos in association with the
KNOW network every year. It consists of the annual Global MAKE Award and similar studies at regional/national levels including
Asia, Europe, India, Indonesia, Japan and North America. The winners of the Global MAKE Award are selected by an expert panel
comprising of business executives from Fortune 500 companies, leading knowledge management practitioners as well as
intellectual capital experts.
The Hong Kong MAKE Award was firstly introduced in 2008 and hosted by the Knowledge Management and Innovation Research
Centre of The Hong Kong Polytechnic University. The purpose of this award is not just to acknowledge the commitment in
Knowledge Management (KM), but also to bring public recognition to those organisations that have achieved outstanding
performance in KM practices.
1.	 Recognition and Publicity
	 •	 This award provides public recognition for the winners with a strong commitment in the implementation of Knowledge
Management.
2.	 Performance Evaluation
	 •	 The process of preparing for the submission helps the organisation to identify its strengths and areas for improvement in
Knowledge Management. Furthermore, the internal analysis and external feedback from the MAKE evaluation panel, which
consists of the most experienced KM experts, can benefit strategic planning on process improvement of the organisation’s
KM activities.
3.	 Management Commitment
	 •	 This award can raise the level of management’s commitment and engagement in good Knowledge Management practices,
as well as boost the confidence of the staff through formal recognition for their efforts and achievements.
4.	 Participation in the Asian MAKE Award 2016
	 •	 TheTop 3 Winners of the Hong Kong MAKE Award 2016  will automatically be qualified to be the finalists of the Asian MAKE
Award 2016, which is a higher level of Teleos’MAKE Award for the Asian Organisations.
Any organisation with an operation in Hong Kong is eligible to apply.The applicant’s name (i.e. the name of the organisation) stated
in the application form will be the name to be displayed in the supplement/website/other printed materials as an announcement
of the award/participant list.
Applicants should complete the application online and enclose a KM report covering its KM activities and outcomes taking place
in Hong Kong.
The Hong Kong MAKE AwardThe Hong Kong MAKE Award
Why organisations should not miss this Award?Why organisations should not miss this Award?
Application RequirementsApplication Requirements
HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2016
Over the past 8 years, the Hong Kong MAKE Award has attracted organizations from different sectors to participate in the
Award, including government departments, accounting firm, public utilities, construction, manufacturing, catering services,
telecommunication and pharmacy, etc. Joining this global KM Award has raised the KM standard of local organizations to an
international level. Architectural Services Department of HKSAR Government, Arup, Hong Kong Police Force and EY (Hong
Kong) were awarded as winners of the Global MAKE Independent Operating Unit (IOU) Award.
Since 2015, the Knowledge Management and Innovation Research Centre have hosted the Asian Knowledge Forum alongside
with the Asian MAKE Award Presentation Ceremony to bring top knowledge organizations to Hong Kong.
The Asian MAKE Award Presentation Ceremony was for the second time being held in
Hong Kong.
Over the past years, winners of Hong Kong MAKE Award, including Architectural Services
Department of HKSAR Government, Arup, CCC Heep Woh College, CLP Power Hong Kong
Limited, EY (Hong Kong), Hong Kong Police Force, Hong Kong Productivity Council, Hong
Kong Red Cross, Langham Place Mongkok, MTR Corporation as well as The Hong Kong and
China Gas Co. Ltd. (Towngas) have been awarded as Asian MAKE Award winners. Three
Hong Kong organizations were awarded as winners of the Global Independent Operating
Unit (IOU) MAKE Award in 2015.
Mr Kim Salkeld, Head of
Efficiency Unit was invited
as officiating guest at the
2015 Asian MAKE Award
Presentation Ceremony
Singapore Armed Forces, the
overall winner of Asian MAKE
Award 2015 and other winners
share their successful KM
practices with audience at the
Forum
Judging Panel consists
of well-known senior
business executives and
leading KM experts.
Apart from sharing
by MAKE Award
winners, the
Forum consists of
company visits to
CLP Power Hong
Kong Limited and
Hong Kong Police
Force.
HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2016
Briefing Session
To provide you with more details on the Award Judging
Criteria and Report Guidelines, you are invited to attend
a briefing session. Please visit the website for the
detailed schedule. For enquiries and seat reservation,
please contact Miss Autumn Lin.
Enquiries:	 Miss Autumn Lin
Email:	qiu.lin@polyu.edu.hk
Tel:	 (852) 3400 3158
Application Deadline
27 May 2016
Application Fee
HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2016
A panel of well-known senior business executives and leading knowledge management experts will be formed to select the
winners of the Hong Kong MAKE Award 2016.
The organisation once applied will go through two rounds of evaluation. In the first round, the panel will assess the KM
competence level of the organisation with reference to the eight knowledge performance dimensions listed below. The short-
listed orgnisations will enter the second round of evaluation and be invited to conduct a case presentation to the panel who will
THEN decide on the WINNERS OF THE AWARD.
1.	 Creating an enterprise knowledge-driven culture
2.	 Developing knowledge workers through senior management leadership
3.	 Delivering knowledge-based products/services/solutions
4.	 Maximizing the intellectual capital of the organisation
5.	 Creating and sustaining an environment of knowledge sharing
6.	 Creating and sustaining an enterprise culture of continuous learning
7.	 Delivering value based on customer knowledge
8.	 Managing knowledge to generate shareholder (or societal) value
www.makeaward.com
For HK MAKE Award: HK$6,000
Upon submitting the application, please settle the application fee by issuing a crossed cheque made payable to“The
Hong Kong Polytechnic University”and send it by post to:
Miss Autumn Lin
Knowledge Management and Innovation Research Centre,
Department of Industrial and Systems Engineering,
Room CD409, 4/F, Core C,
The Hong Kong Polytechnic University,
Hung Hom, Kowloon.
Judging Criteria and Evaluation ProcessJudging Criteria and Evaluation Process

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HK MAKE Award 2016

  • 1. A Corporate Landmark for Sustainable Value Creation Hong Kong Most Admired Knowledge Enterprise (MAKE) Award 2016香港最受推崇知識型機構大獎 Organiser Supporting organisations A Corporate Landmark for Sustainable Value Creation HONG KONG BRANCH
  • 2. Inaugurated in 1998, the Most Admired Knowledge Enterprise (MAKE) Award was conducted by Teleos in association with the KNOW network every year. It consists of the annual Global MAKE Award and similar studies at regional/national levels including Asia, Europe, India, Indonesia, Japan and North America. The winners of the Global MAKE Award are selected by an expert panel comprising of business executives from Fortune 500 companies, leading knowledge management practitioners as well as intellectual capital experts. The Hong Kong MAKE Award was firstly introduced in 2008 and hosted by the Knowledge Management and Innovation Research Centre of The Hong Kong Polytechnic University. The purpose of this award is not just to acknowledge the commitment in Knowledge Management (KM), but also to bring public recognition to those organisations that have achieved outstanding performance in KM practices. 1. Recognition and Publicity • This award provides public recognition for the winners with a strong commitment in the implementation of Knowledge Management. 2. Performance Evaluation • The process of preparing for the submission helps the organisation to identify its strengths and areas for improvement in Knowledge Management. Furthermore, the internal analysis and external feedback from the MAKE evaluation panel, which consists of the most experienced KM experts, can benefit strategic planning on process improvement of the organisation’s KM activities. 3. Management Commitment • This award can raise the level of management’s commitment and engagement in good Knowledge Management practices, as well as boost the confidence of the staff through formal recognition for their efforts and achievements. 4. Participation in the Asian MAKE Award 2016 • TheTop 3 Winners of the Hong Kong MAKE Award 2016 will automatically be qualified to be the finalists of the Asian MAKE Award 2016, which is a higher level of Teleos’MAKE Award for the Asian Organisations. Any organisation with an operation in Hong Kong is eligible to apply.The applicant’s name (i.e. the name of the organisation) stated in the application form will be the name to be displayed in the supplement/website/other printed materials as an announcement of the award/participant list. Applicants should complete the application online and enclose a KM report covering its KM activities and outcomes taking place in Hong Kong. The Hong Kong MAKE AwardThe Hong Kong MAKE Award Why organisations should not miss this Award?Why organisations should not miss this Award? Application RequirementsApplication Requirements HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2016
  • 3. Over the past 8 years, the Hong Kong MAKE Award has attracted organizations from different sectors to participate in the Award, including government departments, accounting firm, public utilities, construction, manufacturing, catering services, telecommunication and pharmacy, etc. Joining this global KM Award has raised the KM standard of local organizations to an international level. Architectural Services Department of HKSAR Government, Arup, Hong Kong Police Force and EY (Hong Kong) were awarded as winners of the Global MAKE Independent Operating Unit (IOU) Award. Since 2015, the Knowledge Management and Innovation Research Centre have hosted the Asian Knowledge Forum alongside with the Asian MAKE Award Presentation Ceremony to bring top knowledge organizations to Hong Kong. The Asian MAKE Award Presentation Ceremony was for the second time being held in Hong Kong. Over the past years, winners of Hong Kong MAKE Award, including Architectural Services Department of HKSAR Government, Arup, CCC Heep Woh College, CLP Power Hong Kong Limited, EY (Hong Kong), Hong Kong Police Force, Hong Kong Productivity Council, Hong Kong Red Cross, Langham Place Mongkok, MTR Corporation as well as The Hong Kong and China Gas Co. Ltd. (Towngas) have been awarded as Asian MAKE Award winners. Three Hong Kong organizations were awarded as winners of the Global Independent Operating Unit (IOU) MAKE Award in 2015. Mr Kim Salkeld, Head of Efficiency Unit was invited as officiating guest at the 2015 Asian MAKE Award Presentation Ceremony Singapore Armed Forces, the overall winner of Asian MAKE Award 2015 and other winners share their successful KM practices with audience at the Forum Judging Panel consists of well-known senior business executives and leading KM experts. Apart from sharing by MAKE Award winners, the Forum consists of company visits to CLP Power Hong Kong Limited and Hong Kong Police Force. HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2016
  • 4. Briefing Session To provide you with more details on the Award Judging Criteria and Report Guidelines, you are invited to attend a briefing session. Please visit the website for the detailed schedule. For enquiries and seat reservation, please contact Miss Autumn Lin. Enquiries: Miss Autumn Lin Email: qiu.lin@polyu.edu.hk Tel: (852) 3400 3158 Application Deadline 27 May 2016 Application Fee HongKongMostAdmiredKnowledgeEnterprise(MAKE)Award2016 A panel of well-known senior business executives and leading knowledge management experts will be formed to select the winners of the Hong Kong MAKE Award 2016. The organisation once applied will go through two rounds of evaluation. In the first round, the panel will assess the KM competence level of the organisation with reference to the eight knowledge performance dimensions listed below. The short- listed orgnisations will enter the second round of evaluation and be invited to conduct a case presentation to the panel who will THEN decide on the WINNERS OF THE AWARD. 1. Creating an enterprise knowledge-driven culture 2. Developing knowledge workers through senior management leadership 3. Delivering knowledge-based products/services/solutions 4. Maximizing the intellectual capital of the organisation 5. Creating and sustaining an environment of knowledge sharing 6. Creating and sustaining an enterprise culture of continuous learning 7. Delivering value based on customer knowledge 8. Managing knowledge to generate shareholder (or societal) value www.makeaward.com For HK MAKE Award: HK$6,000 Upon submitting the application, please settle the application fee by issuing a crossed cheque made payable to“The Hong Kong Polytechnic University”and send it by post to: Miss Autumn Lin Knowledge Management and Innovation Research Centre, Department of Industrial and Systems Engineering, Room CD409, 4/F, Core C, The Hong Kong Polytechnic University, Hung Hom, Kowloon. Judging Criteria and Evaluation ProcessJudging Criteria and Evaluation Process