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european union 19
Maroš Šefcˇovicˇ
Legacy of the Lisbon Treaty
Bogdan Klich
Key priorities for Polish
defence policy
Ana Jorge
Overview of healthcare
in Portugal
Conor Lenihan
Science, research and
development priorities
www.publicservice.co.uk
The stars align
How innovation is driving new
resources in European research
supported by
EU19 Front Cover_Final.qxd:Layout 1 11/3/10 11:18 Page 1
18
…in vocational education
and training…
Mobility, quality
and impact…
I
nternational learning mobility
for all is important, but
internationalisation of education
might have more impact on quality in
Vocational Education and Training
(VET). The Dutch National Agency for
the Lifelong Learning Programme
developed a unique tool to connect
mobility and internationalisation
of education.
We want youth to move
Following the report of the High Level
Forum on Mobility and the consultation
by the green paper on Mobility for
Youngsters, a lot of attention is given
to why mobility is important: how many
in the near and distant future should
go abroad to learn; what funding
modalities could be created; and
which legal obstacles for mobility
should be removed. Because of an
ageing population in Europe,
companies are facing a battle for
talented craftsmen as skill champions
will go job hunting throughout Europe.
Don’t we all want the best skilled
workers to build our houses and
offices, produce our food and give
education and healthcare? In most
countries, no-one minds that the
construction worker is from another
country – eg. from Poland or the
teacher from Croatia – as long as the
job is done properly. The best football
club teams are multinational. The
individual returning home after a
learning stay in another country has
at least three kinds of experience:
professional development, improved
communication skills, and has felt,
seen and heard differences and simi-
larities between their own and other
countries in profession, work and life.
‘We live to do our work, they work
to have a life.’ It is commonly
accepted that everyone should have
the opportunity to spend some time
abroad to learn. Mainstreaming
mobility requires an active policy
from training providers, companies,
sectorial and national bodies and
authorities. Financial support could
be done by funding in the European
Lifelong Learning Programme, in
national mobility programmes, and in
sectorial training and development
funds; contributions might be
expected from companies, the
participants themselves and their
parents. It can also be facilitated by
portability of national study grants,
removing legal obstacles, trans-
parency in recognition, classification
of training courses, and quality
assurance of training providers and
learning companies with trainees.
We have ways to boost and
value mobility
The European package of tools and
frameworks in VET consist of:
Europass to record your personal
portfolio; the European principles for
the identification and validation of
prior learning, even outside the formal
system or in another country; the
European Qualification Framework for
Lifelong Learning (relation to national
qualification frameworks and sectorial
qualification frameworks); the
European Credit system for Vocational
Education and Training; and the
European Quality Assurance Reference
Framework. This is the package to
make the boost in mobility possible.
Learning outcomes will be assessed
in mutual trust to recognise learning
experiences across different countries
and different types of institutions.
But for impact, mobility is
not everything
Firstly, mobility and mobility schemes
are not the same. Although policy
focuses on boosting mobility by
official programmes, it may be that
youngsters will go abroad anyway,
whatever policy is developed.
Mobility statistics show that mobility
programmes with European and
national funds support only a part of
the total mobility flow. Youngsters
spend time studying or have a work
placement abroad even without a
grant. VET colleges also organise
mobility outside the well-known
mobility programmes such as
Leonardo da Vinci.
Secondly, quality in mobility is not
to be taken for granted. Too often
international work placements are
organised where the needs of trainees
and companies do not sufficiently
match what a company or trainee can
offer. There is a clear need to create
a transnational mobility infrastructure.
Tools to find mobility partners, tools
to do the matching, networks of
sustainable partnerships for mobility
between training providers and
companies, training for those who
organise and monitor mobility and for
international instructors on the work
floor, mobility coaches addressing
companies and individuals – the
European Quality Charter for Mobility
is only a start.
Thirdly, there is no guarantee that
transnational mobility leads to impact
or a better quality of VET system. It is
quite common that VET colleges
organise mobility without making the
EUPROFILE
Public Service Review: European Union: issue 19
EU19 CINOP PRO 18.qxd:Layout 1 8/3/10 15:50 Page 1
19
training courses internationally
oriented. VET colleges that redesign
training courses based on interna-
tional mobility experiences show best
practices, but this is only the good
exceptions and not mainstream. Even
in a country like Finland, where the
mobility percentage in VET is more
than 6%, a vast majority is without
international mobility. The European
Year of Social Inclusion could come
up with a ‘mobility for all’ slogan, but
in VET it should be investigated
whether international mobility is only
for the elite.
Mobility, quality and impact
Leonardo da Vinci has for years given
its attention to the quality of interna-
tional mobility. In order to guarantee
and enhance this quality, the Dutch
National Agency has developed, tested
and implemented, since 2003, a
quality instrument to give international
mobility a permanent place within a
VET college and to embed mobility in
an internationalisation policy for all.
The instrument called Quality and
Impact Scan is based on the EFQM
Excellence Model and the related
Dutch INK approach. The European
Foundation for Quality Management
model for excellence is based on the
assumption that every establishment
strives to be amongst the best, to
excel in its own market segment of
activity. However, this does not just
happen. A prerequisite is that one
obtains an insight into the present
position and gets an idea of the
weak and strong points of the
organisation and where there is
room for improvement.
The INK model comprises five stages
of development that an organisation
may currently be in. Most important
in this model is to discern growth
and development of the organisation,
a school, company or consortium
of partners.
The five stages of development are:
Stage 1: Activity-oriented
Everyone tries to carry out their work
as well as possible in their own
working situation. The organisation is
open to international traineeships
and/or exchanges and works on
preparing these. If there are any
complaints, the organisation tries to
remedy these and everyone carries
out their tasks with due diligence.
Stage 2: Process-oriented
The primary processes are controlled.
The separate process steps are
identified. Tasks, responsibilities and
powers are laid down. Adjustments
are made on the basis of performance
indicators and processes are
improved on the basis of any
irregularities discerned. Difficulties
and ideals are observed and shared.
Communication is coordinated and
all activities are monitored.
Stage 3: System-oriented
At all levels there are systematic
efforts to improve the organisation as
a whole. The Plan-Do-Check-Act cycle
is applied in primary, support and
control processes. There is insight
into international mobility, which is
integrated in the organisation’s
general policy. Activities and tasks
are planned and coordinated and
policy is focused on preventing rather
than settling problems.
Stage 4: Chain-oriented
Together with partners in the
production chain (domestic partners,
foreign partners, colleagues, sectorial
organisations and enterprises within
the sector), the emphasis is on
obtaining maximum added value.
The most suitable partner to carry
out a particular task is determined.
Dissemination and exchange of
experience and material play an
important role. Innovation and
extension of projects in the future
are of primary importance. This
stage is characterised by chain
management and a focus on
possibilities for improvement.
Stage 5: Transformation-oriented
The strategy is designed to be among
the top institutions through bench-
marking (performance comparison
between organisations). On the basis
of a long-term vision, adjustments are
made to start up new activities,
structure or adapt the establishment
for this purpose, and recalibrate
cooperation with partners accordingly.
Mobility is not considered as a one-off
task that is repetitive. Mobility is part
of a longer-term policy plan for
internationalisation and a quality
assurance system. A school or
company is offered a set of questions
to see in what ways management
supports the policy, if enough and
competent staff are available, whether
a manual for organising mobility is
developed and updated, and whether
the preparation modules and work
programmes for the placement abroad
are in place. The entire exercise
reaches out to scan for international
competencies in the regular training
course – the qualification dossier.
This has a large impact because
those students who do not go abroad
are trained with an international
orientation. They will get to learn how
to work in a company that operates
across borders or serve international
customers in a restaurant, hairdressers
shop, train or hospital. It stretches
out to incoming mobility like bilingual
training courses for foreign students,
and even further out to mobility
partners in the other countries to
discuss the accreditation of the work
placement abroad and create a
long-term sustainable partnership for
mobility and innovation.
Nowadays, throughout Europe mobility
organisers in VET colleges, universities
and companies discover the value and
practical use of this instrument.
Dr Siegfried Willems
NA LLP National Agency Lifelong
Learning Programme, Director
Leonardo da Vinci Programme, Head
of Euroguidance, The Netherlands
CINOP
PO Box 1585
5200 BPs-Hertogenbosch
The Netherlands
Tel: +31 736 800 762
Fax: +31 736 123 425
willems@leonardodavinci.nl
www.leonardodavinci.nl
EUPROFILE
Public Service Review: European Union: issue 19
EU19 CINOP PRO 18.qxd:Layout 1 8/3/10 15:50 Page 2

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Mobility, Quality and Impact

  • 1. european union 19 Maroš Šefcˇovicˇ Legacy of the Lisbon Treaty Bogdan Klich Key priorities for Polish defence policy Ana Jorge Overview of healthcare in Portugal Conor Lenihan Science, research and development priorities www.publicservice.co.uk The stars align How innovation is driving new resources in European research supported by EU19 Front Cover_Final.qxd:Layout 1 11/3/10 11:18 Page 1
  • 2. 18 …in vocational education and training… Mobility, quality and impact… I nternational learning mobility for all is important, but internationalisation of education might have more impact on quality in Vocational Education and Training (VET). The Dutch National Agency for the Lifelong Learning Programme developed a unique tool to connect mobility and internationalisation of education. We want youth to move Following the report of the High Level Forum on Mobility and the consultation by the green paper on Mobility for Youngsters, a lot of attention is given to why mobility is important: how many in the near and distant future should go abroad to learn; what funding modalities could be created; and which legal obstacles for mobility should be removed. Because of an ageing population in Europe, companies are facing a battle for talented craftsmen as skill champions will go job hunting throughout Europe. Don’t we all want the best skilled workers to build our houses and offices, produce our food and give education and healthcare? In most countries, no-one minds that the construction worker is from another country – eg. from Poland or the teacher from Croatia – as long as the job is done properly. The best football club teams are multinational. The individual returning home after a learning stay in another country has at least three kinds of experience: professional development, improved communication skills, and has felt, seen and heard differences and simi- larities between their own and other countries in profession, work and life. ‘We live to do our work, they work to have a life.’ It is commonly accepted that everyone should have the opportunity to spend some time abroad to learn. Mainstreaming mobility requires an active policy from training providers, companies, sectorial and national bodies and authorities. Financial support could be done by funding in the European Lifelong Learning Programme, in national mobility programmes, and in sectorial training and development funds; contributions might be expected from companies, the participants themselves and their parents. It can also be facilitated by portability of national study grants, removing legal obstacles, trans- parency in recognition, classification of training courses, and quality assurance of training providers and learning companies with trainees. We have ways to boost and value mobility The European package of tools and frameworks in VET consist of: Europass to record your personal portfolio; the European principles for the identification and validation of prior learning, even outside the formal system or in another country; the European Qualification Framework for Lifelong Learning (relation to national qualification frameworks and sectorial qualification frameworks); the European Credit system for Vocational Education and Training; and the European Quality Assurance Reference Framework. This is the package to make the boost in mobility possible. Learning outcomes will be assessed in mutual trust to recognise learning experiences across different countries and different types of institutions. But for impact, mobility is not everything Firstly, mobility and mobility schemes are not the same. Although policy focuses on boosting mobility by official programmes, it may be that youngsters will go abroad anyway, whatever policy is developed. Mobility statistics show that mobility programmes with European and national funds support only a part of the total mobility flow. Youngsters spend time studying or have a work placement abroad even without a grant. VET colleges also organise mobility outside the well-known mobility programmes such as Leonardo da Vinci. Secondly, quality in mobility is not to be taken for granted. Too often international work placements are organised where the needs of trainees and companies do not sufficiently match what a company or trainee can offer. There is a clear need to create a transnational mobility infrastructure. Tools to find mobility partners, tools to do the matching, networks of sustainable partnerships for mobility between training providers and companies, training for those who organise and monitor mobility and for international instructors on the work floor, mobility coaches addressing companies and individuals – the European Quality Charter for Mobility is only a start. Thirdly, there is no guarantee that transnational mobility leads to impact or a better quality of VET system. It is quite common that VET colleges organise mobility without making the EUPROFILE Public Service Review: European Union: issue 19 EU19 CINOP PRO 18.qxd:Layout 1 8/3/10 15:50 Page 1
  • 3. 19 training courses internationally oriented. VET colleges that redesign training courses based on interna- tional mobility experiences show best practices, but this is only the good exceptions and not mainstream. Even in a country like Finland, where the mobility percentage in VET is more than 6%, a vast majority is without international mobility. The European Year of Social Inclusion could come up with a ‘mobility for all’ slogan, but in VET it should be investigated whether international mobility is only for the elite. Mobility, quality and impact Leonardo da Vinci has for years given its attention to the quality of interna- tional mobility. In order to guarantee and enhance this quality, the Dutch National Agency has developed, tested and implemented, since 2003, a quality instrument to give international mobility a permanent place within a VET college and to embed mobility in an internationalisation policy for all. The instrument called Quality and Impact Scan is based on the EFQM Excellence Model and the related Dutch INK approach. The European Foundation for Quality Management model for excellence is based on the assumption that every establishment strives to be amongst the best, to excel in its own market segment of activity. However, this does not just happen. A prerequisite is that one obtains an insight into the present position and gets an idea of the weak and strong points of the organisation and where there is room for improvement. The INK model comprises five stages of development that an organisation may currently be in. Most important in this model is to discern growth and development of the organisation, a school, company or consortium of partners. The five stages of development are: Stage 1: Activity-oriented Everyone tries to carry out their work as well as possible in their own working situation. The organisation is open to international traineeships and/or exchanges and works on preparing these. If there are any complaints, the organisation tries to remedy these and everyone carries out their tasks with due diligence. Stage 2: Process-oriented The primary processes are controlled. The separate process steps are identified. Tasks, responsibilities and powers are laid down. Adjustments are made on the basis of performance indicators and processes are improved on the basis of any irregularities discerned. Difficulties and ideals are observed and shared. Communication is coordinated and all activities are monitored. Stage 3: System-oriented At all levels there are systematic efforts to improve the organisation as a whole. The Plan-Do-Check-Act cycle is applied in primary, support and control processes. There is insight into international mobility, which is integrated in the organisation’s general policy. Activities and tasks are planned and coordinated and policy is focused on preventing rather than settling problems. Stage 4: Chain-oriented Together with partners in the production chain (domestic partners, foreign partners, colleagues, sectorial organisations and enterprises within the sector), the emphasis is on obtaining maximum added value. The most suitable partner to carry out a particular task is determined. Dissemination and exchange of experience and material play an important role. Innovation and extension of projects in the future are of primary importance. This stage is characterised by chain management and a focus on possibilities for improvement. Stage 5: Transformation-oriented The strategy is designed to be among the top institutions through bench- marking (performance comparison between organisations). On the basis of a long-term vision, adjustments are made to start up new activities, structure or adapt the establishment for this purpose, and recalibrate cooperation with partners accordingly. Mobility is not considered as a one-off task that is repetitive. Mobility is part of a longer-term policy plan for internationalisation and a quality assurance system. A school or company is offered a set of questions to see in what ways management supports the policy, if enough and competent staff are available, whether a manual for organising mobility is developed and updated, and whether the preparation modules and work programmes for the placement abroad are in place. The entire exercise reaches out to scan for international competencies in the regular training course – the qualification dossier. This has a large impact because those students who do not go abroad are trained with an international orientation. They will get to learn how to work in a company that operates across borders or serve international customers in a restaurant, hairdressers shop, train or hospital. It stretches out to incoming mobility like bilingual training courses for foreign students, and even further out to mobility partners in the other countries to discuss the accreditation of the work placement abroad and create a long-term sustainable partnership for mobility and innovation. Nowadays, throughout Europe mobility organisers in VET colleges, universities and companies discover the value and practical use of this instrument. Dr Siegfried Willems NA LLP National Agency Lifelong Learning Programme, Director Leonardo da Vinci Programme, Head of Euroguidance, The Netherlands CINOP PO Box 1585 5200 BPs-Hertogenbosch The Netherlands Tel: +31 736 800 762 Fax: +31 736 123 425 willems@leonardodavinci.nl www.leonardodavinci.nl EUPROFILE Public Service Review: European Union: issue 19 EU19 CINOP PRO 18.qxd:Layout 1 8/3/10 15:50 Page 2