2. EffectiveTrainingTools
• Establish Employee Goals
• Employees must be able to recognize the PHI
• Employees must know the appropriate policies and
procedures to follow to keep it confidential
• Employees must be aware of the consequences of
privacy violations and be able to report any witnessed
violations.
• Employees must be able to demonstrate their
knowledge in a way that can be documented.
Tips for Success
4. Establish web-based training
1. Efficient tracking and reporting. Online reporting
capabilities enable stakeholders to easily monitor
completion.
2. Easy to update. Course updates are immediately
available
3. Consistency. Everyone receives the same message, and
the education can be re-used for new employees.
5. Establish web based training cont’d
• 4. Convenience. Many individuals can be educated in a short amount of time
and can complete the education at their own convenience 24 hours per
day, seven days a week.
• 5. Practice sessions. Employees can take part in interactive activities and
exercises that allow them to practice what they have learned after
completing an education session.
• 6. Customized, scored assessment. Individual assessment scores help
provide documentation of employee education.
6. Establish baseline awareness
based on roles and responsibilities
• Make sure the education is relevant to the
work environment.
• Include and exam and document employee
scores.
• Make sure employees understand the purpose
for the education.
• Provide FAQs with the course to address
common questions and support issues.
• Designate a point person to whom employees
can direct questions and other feedback.
• Stagger rollout to allow an opportunity for
employees to provide feedback
