The document discusses using technology to reduce costs associated with key legal issues. It focuses on using technology to improve efficiency, reduce costs and risks around data privacy, email management, and alternative fee arrangements. Specific strategies are proposed for implementing alternative fee arrangements, managing email lifecycles, and protecting sensitive client data.
The document discusses the transition from the Data Protection Act 1998 to the new General Data Protection Regulation (GDPR) that takes effect in May 2018. Some key points include:
- The GDPR has a wider territorial scope and applies to any organization that offers goods/services to individuals in the EU or monitors their behavior.
- Organizations must comply with new requirements for lawful processing of personal data, rights of data subjects, data protection officers, security breaches, and accountability.
- Non-compliance will result in significant fines of up to 20 million euros or 4% of global annual turnover, focusing minds on implementing a GDPR compliance strategy by the May 2018 deadline.
European government in 2016 adopted General Data Protection Regulation (GDPR) and was
put into effect on May 25, 2018, replacing the 1995’s Data Protection Directive to protect the
personal information of EU citizens. GDPR aims to govern personal data processing and ensure
processing is fair and lawful. It is also designed to emphasize the fundamental right to privacy.
A Brave New World Of Data Protection. Ready? Counting down to GDPR. dan hyde
This document discusses the key requirements of the General Data Protection Regulation (GDPR) that will take effect in May 2018. It explains that GDPR will apply broadly to any company that handles personal data of Europeans, regardless of location. It outlines important concepts like data subjects, data controllers, and data processing. It also summarizes the core GDPR principles of lawfulness, fairness and transparency; purpose limitation; data minimization; accuracy; limited storage; integrity and confidentiality; and accountability. The document provides examples of lawful bases for processing personal data and notes that explicit consent is required for special categories of sensitive data.
Intercity technology - GDPR your training toolkitjoshquarrie
The document provides an overview of the GDPR regulation which comes into force on May 25th 2018. It defines key terms such as personal data, data processing, controllers, processors, and consent. It explains that personal data includes any information relating to an identified or identifiable person. Special categories of sensitive personal data are also defined. Examples of personal data held by companies are provided for employees, customers, and other individuals. The rules around marketing to businesses and consumers are outlined. Data breaches and prevention methods like information security, hardware/software, paper records, and physical security are also summarized.
Introduction to EU General Data Protection Regulation: Planning, Implementati...Financial Poise
The GDPR changed the way the world collects, stores, and sends personal data.The GDPR is a broad EU regulation that requires businesses to protect the personal data of EU citizens, whether the business itself is in the EU or elsewhere. Since its implementation in 2018, companies that collect data on EU citizens must comply with strict rules for the protection of personal data or face heavy fines for non-compliance. This webinar will provide an overview of GDPR’s applicability and requirements, as well as how your organization may meet those standards.
To view the accompanying webinar, go to: https://www.financialpoise.com/financial-poise-webinars/introduction-to-eu-general-data-protection-regulation-planning-implementation-and-compliance-2021/
The General Data Protection Regulation (GDPR) is a regulation scheduled to be enacted on May 25, 2018. It is designed to protect the privacy and rights of EU citizens, no matter where they are in the world. These slides cover the basics of these regulations and how you can make sure you are EU compliant.
An introduction to the Data Protection & GDPR Health Check service provided by DVV Solutions. Ensure your compliance with GDPR and understand the gaps you need to fill.
Ø Data protection principles set out the main responsibilities for organizations handling personal data, including processing data fairly and lawfully, only collecting data needed for the purpose, keeping data accurate, not storing it longer than needed, securing the data, and being accountable.
Ø Organizations must have a lawful basis to process personal data and do so in a transparent way by providing privacy notices. They can only use data for the specified purpose, not indefinitely or for new unspecified purposes. They must also minimize the data collected, keep it accurate, securely delete unneeded data, and keep records demonstrating compliance.
The document discusses the transition from the Data Protection Act 1998 to the new General Data Protection Regulation (GDPR) that takes effect in May 2018. Some key points include:
- The GDPR has a wider territorial scope and applies to any organization that offers goods/services to individuals in the EU or monitors their behavior.
- Organizations must comply with new requirements for lawful processing of personal data, rights of data subjects, data protection officers, security breaches, and accountability.
- Non-compliance will result in significant fines of up to 20 million euros or 4% of global annual turnover, focusing minds on implementing a GDPR compliance strategy by the May 2018 deadline.
European government in 2016 adopted General Data Protection Regulation (GDPR) and was
put into effect on May 25, 2018, replacing the 1995’s Data Protection Directive to protect the
personal information of EU citizens. GDPR aims to govern personal data processing and ensure
processing is fair and lawful. It is also designed to emphasize the fundamental right to privacy.
A Brave New World Of Data Protection. Ready? Counting down to GDPR. dan hyde
This document discusses the key requirements of the General Data Protection Regulation (GDPR) that will take effect in May 2018. It explains that GDPR will apply broadly to any company that handles personal data of Europeans, regardless of location. It outlines important concepts like data subjects, data controllers, and data processing. It also summarizes the core GDPR principles of lawfulness, fairness and transparency; purpose limitation; data minimization; accuracy; limited storage; integrity and confidentiality; and accountability. The document provides examples of lawful bases for processing personal data and notes that explicit consent is required for special categories of sensitive data.
Intercity technology - GDPR your training toolkitjoshquarrie
The document provides an overview of the GDPR regulation which comes into force on May 25th 2018. It defines key terms such as personal data, data processing, controllers, processors, and consent. It explains that personal data includes any information relating to an identified or identifiable person. Special categories of sensitive personal data are also defined. Examples of personal data held by companies are provided for employees, customers, and other individuals. The rules around marketing to businesses and consumers are outlined. Data breaches and prevention methods like information security, hardware/software, paper records, and physical security are also summarized.
Introduction to EU General Data Protection Regulation: Planning, Implementati...Financial Poise
The GDPR changed the way the world collects, stores, and sends personal data.The GDPR is a broad EU regulation that requires businesses to protect the personal data of EU citizens, whether the business itself is in the EU or elsewhere. Since its implementation in 2018, companies that collect data on EU citizens must comply with strict rules for the protection of personal data or face heavy fines for non-compliance. This webinar will provide an overview of GDPR’s applicability and requirements, as well as how your organization may meet those standards.
To view the accompanying webinar, go to: https://www.financialpoise.com/financial-poise-webinars/introduction-to-eu-general-data-protection-regulation-planning-implementation-and-compliance-2021/
The General Data Protection Regulation (GDPR) is a regulation scheduled to be enacted on May 25, 2018. It is designed to protect the privacy and rights of EU citizens, no matter where they are in the world. These slides cover the basics of these regulations and how you can make sure you are EU compliant.
An introduction to the Data Protection & GDPR Health Check service provided by DVV Solutions. Ensure your compliance with GDPR and understand the gaps you need to fill.
Ø Data protection principles set out the main responsibilities for organizations handling personal data, including processing data fairly and lawfully, only collecting data needed for the purpose, keeping data accurate, not storing it longer than needed, securing the data, and being accountable.
Ø Organizations must have a lawful basis to process personal data and do so in a transparent way by providing privacy notices. They can only use data for the specified purpose, not indefinitely or for new unspecified purposes. They must also minimize the data collected, keep it accurate, securely delete unneeded data, and keep records demonstrating compliance.
With GDPR coming into effect, we can see a lot of changes in the privacy policies of companies doing business online. The presentation is a description of GDPR and its implications in India and worldwide. The main aim of the presentation is to identify the key issues of data privacy and the rights available to the consumer who's data is to be shared.
This presentation deals with insights on how an offshore IT organization has to get ready to align with General Data Protection Regulation issued by European union
General Data Protection Regulation for OpsKamil Rextin
A brief on GDPR & Hubspot for Marketing & Marketing Ops.
This PPT provides a brief background on GDPR & how to implement GDPR compliance with Hubspot , Facebook & Google Analytics
Auditing your EU entities for data protection compliance 5661651 1rtjbond
The document discusses conducting an audit of an organization's EU entities for compliance with EU data protection laws. It provides an overview of key topics to cover in an audit, including analyzing the roles of entities as controllers or processors, auditing data and data flows, policies and procedures, and contracts. The audit aims to assess compliance with laws and policies, identify gaps, and minimize risks.
Getting to grips with General Data Protection Regulation (GDPR)Zoodikers
Leading employment lawyer Pam Loch, and digital expert Katie King share their advice on how to get to grips with the topic of the moment - GDPR.
They look at who is liable, the impact of Brexit, how it affects marketing and what steps you can take to prepare.
The document provides an overview of the UK Data Protection Act of 1998. It was introduced due to public concerns about privacy with advancing computer technology. The Act gives individuals rights over their personal data and requires organizations to be open about how data is collected and used. It established 8 principles of good practice that require data to be fairly and lawfully processed, stored securely, and not transferred without adequate protections.
GDPR Guide: The ICO's 12 Recommended Steps To Take NowHackerOne
Recommendations from The United Kingdom's Information Commissioner's Office (ICO) to Prepare for May 2018.
The European General Data Protection Regulation, better known as GDPR, will take effect on May 25, 2018. When it does, every business, organization, or government agency that collects information on European Union (EU) citizens (in other words, just about everyone) will be forced to radically change how it manages customer data and security. If you don’t, the cost of noncompliance is significant: fines can reach up to €20M ($23.5M) or 4 percent of annual sales, whichever is higher.
- Data privacy refers to standards protecting personal data like names, addresses, and genetic information that can identify research subjects. It is an important human right and failure to comply can result in fines and legal consequences.
- Key regulations and guidelines on data privacy include the EU Data Protection Directive, Clinical Trials Directive, General Data Protection Regulation, and ICH GCP guidelines. They require protecting subject confidentiality, obtaining consent, and having security measures for electronic and paper records.
- Clinical data managers should be trained on privacy requirements and ensure access to data is restricted and minimum personal information is collected.
Impact of GDPR on Canada May 2016 - Presented at IAPP Canada SymposiumConstantine Karbaliotis
The GDPR will impact Canadian companies that do business in Europe in several ways:
1. Canadian companies will face new obligations around data protection and privacy to comply with the GDPR, including requirements for obtaining consent from individuals and providing certain privacy rights.
2. The GDPR may impact Canada's status as having adequate privacy laws as determined by European regulators. Canada's privacy laws may need to be strengthened to maintain this status and allow for continued data transfers between Europe and Canada.
3. Canadian companies will need to analyze how the GDPR's new requirements around areas like data breaches, international transfers, and individual rights will operationally impact their business practices and data handling. They may need to make changes to
The document provides an overview of the General Data Protection Regulation (GDPR). It discusses key aspects of GDPR such as what it is, who it applies to, lawful bases for processing data, data subject rights, and steps for achieving compliance. Specifically, GDPR is a new EU privacy law that gives more control to individuals over their personal data and imposes fines on companies that don't comply. It applies broadly to any organization that handles EU citizens' data.
This is a slightly modified version of a presentation that I gave to fellow lawyers last week. It explains what GDPR is, the policy of data protection and the evolution of data protection legislation from the OECD Guidelines and Council of Europe Convention to the GDPR. It explores the regulation focusing on the data protection principles and, in particular, the lawfulness requirement and the validity of consent. The presentation mentions the Law enforcement data protection directive, the Data Protection Bill and the arrangements post Brexit. Finally, it considers the preparations recommended by the Information Commissioner for small busiesses
25th May 2018 marks the enforcement date of EU’s General Data Protection Regulation. This new regulation strives to increase privacy for individuals and penalize businesses in breach. The complexity organizations face in managing consumer data is driving the growth of privacy tech solutions that decisively address a slew of privacy compliance challenges.
The document summarizes India's Personal Data Protection Bill from 2018. It discusses key aspects of the bill such as its similarities to Europe's GDPR, definitions of personal data and actors like data principals and fiduciaries. It also outlines obligations of fiduciaries, grounds for processing data, requirements around data localization and cross-border transfers. Rights of individuals and penalties for non-compliance are also summarized. In conclusion, it discusses how the bill was influenced by a recent Supreme Court decision establishing privacy as a fundamental right and that data protection law in India is currently transitioning.
GDPR is coming for you whether you’re ready or not. Companies must show compliance by May 25, 2018. Take a look at the presentation to learn more about the new law that is going to change the way data is handled across the world. Read about the how it affects you and the steps you can take to make sure you’re GDPR ready!
About Extentia Information Technology:
Extentia is a global technology and services firm that helps clients transform and realize their digital strategies. With a focus on enterprise mobility, cloud computing, and user experiences, Extentia strives to accomplish and surpass your business goals. Our team is differentiated by an emphasis on excellent design skills that we bring to every project. Extentia’s work environment and culture inspire team members to be innovative and creative, and to provide clients with an exceptional partnership experience.
www.extentia.com
The document provides an overview of the General Data Protection Regulation (GDPR) which takes effect in May 2018. It defines personal data and special categories of personal data that require strict protection. GDPR places requirements on organizations that process personal data to protect privacy rights, ensure appropriate data use, and demonstrate compliance. It describes key data protection principles like lawfulness, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality, and accountability. The document outlines responsibilities of data controllers versus processors and the 12 steps for organizations to comply with GDPR.
Merit Event - Understanding and Managing Data Protectionmeritnorthwest
From the 24th of October 2002, the Data Protection Act 1998, which applies to local government, NHS Trusts, Schools, Universities and all UK organisations who process personal information, comes into full force. The Data Protection Act 1998 gives people more rights to have their personal information handled fairly, to object to certain types of processing and to have access to any information held about them.
Who should attend:
These briefings have been designed for those who are responsible for the implementation of the Data Protection Act 1998. The practical as well as the theory will be dealt with and attendees will have the opportunity to discuss Data Protection business issues with experts and other delegates.
Briefing Content:
Morning session - Introduction
a) The Data Protection Act and its Principles
b) Responsibilities
c) Policies and Notification
d) Dealing with sub-contractors
e) Subject Access
f) Manual Records
g) Human Resource
Afternoon Session - Auditing
a) Do you need to Audit?
b) How to Audit
c) Do you know what data you process?
d) Reviewing Responsibilities
e) Procedures and Processes
f) Putting Things Right
g) Demonstrating Compliance
About the eBusiness Club
This training day is being organised as part of the eBusiness Club activities managed on behalf of the Chamber on Merseyside by MERIT (NW) Ltd and supported by leading public and private sector partners. The Merseyside eBusiness club will assist members to achieve the best possible results from their ICT and eBusiness systems. At the same time they will learn about innovations in the market place and hear directly from the leading voices in the industry
Full details about the eBusiness Club can be found online at www.merit.org.uk/ebusinessclub or alternatively by contacting Ian Bulmer, eBusiness Club Co-ordinator, MERIT (NW) Ltd, One Old Hall Street, Liverpool. L3 9HG. Tel: 0151 285 1400 email: ebusinessclub@merit.org.uk
The document discusses the key aspects and requirements of the General Data Protection Regulation (GDPR). It notes that the GDPR strengthens and unifies data protection for individuals within the European Union. It applies to all companies processing personal data of EU residents, regardless of the company's location. The GDPR requires organizations to implement measures regarding data processing activities, data subject rights, security, breaches, and accountability. Non-compliance can result in significant fines of up to 4% of annual global turnover or €20 million. The GDPR has important implications for financial institutions and other organizations in how they manage personal data.
The document discusses how Oracle's database security products can help organizations comply with the EU's General Data Protection Regulation (GDPR). It provides an overview of the GDPR, including its key objectives to establish data privacy rights and increase enforcement. It also outlines the core actors in the GDPR such as data subjects, controllers, processors, and supervisory authorities. Finally, it maps Oracle's security features to three key GDPR data security requirements: assessing security risks, preventing attacks, and monitoring to detect breaches.
- The document discusses how legal projects can improve operational and matter metrics that are important for law firm management. It provides examples of how implementing standardized checklists, deal profiling processes, and dedicating resources like due diligence specialists can improve matter budget accuracy and increase profits. Metrics like cost per terabyte stored, percentage of stale data, and client file completeness are examples of operational metrics that can be improved through data cleanup projects. The document advocates tying technology and information solutions to measurable impacts on metrics and business value.
Out with the old it in with the new by david cunningham - sep 2009David Cunningham
This document discusses how law firms can control costs while maximizing the value of their technology investments. It recommends that firms streamline their IT infrastructure to reduce costs and complexity, freeing up resources to apply technology more to legal practice. Specifically, the document recommends virtualizing core systems, optimizing storage, and consolidating data centers. It also suggests evaluating outsourcing some IT services and using practice technologies like document management systems and relationship mining software to enhance client services. With good leadership and the right balance of people, process and technology changes, firms can improve productivity, client relations and gain efficiencies from their technology.
Lit con 2009 collaborate to mitigate panel - facilitated by dave cunningham...David Cunningham
The document discusses the roles of risk and IT departments in enterprise risk management for law firms. It identifies different types of legal, operational, and strategic risks firms face. It also outlines key issues for managing IT, practice, and strategic risks. Finally, it proposes a risk management approach of communicating, establishing context, evaluating risks, and monitoring risks.
With GDPR coming into effect, we can see a lot of changes in the privacy policies of companies doing business online. The presentation is a description of GDPR and its implications in India and worldwide. The main aim of the presentation is to identify the key issues of data privacy and the rights available to the consumer who's data is to be shared.
This presentation deals with insights on how an offshore IT organization has to get ready to align with General Data Protection Regulation issued by European union
General Data Protection Regulation for OpsKamil Rextin
A brief on GDPR & Hubspot for Marketing & Marketing Ops.
This PPT provides a brief background on GDPR & how to implement GDPR compliance with Hubspot , Facebook & Google Analytics
Auditing your EU entities for data protection compliance 5661651 1rtjbond
The document discusses conducting an audit of an organization's EU entities for compliance with EU data protection laws. It provides an overview of key topics to cover in an audit, including analyzing the roles of entities as controllers or processors, auditing data and data flows, policies and procedures, and contracts. The audit aims to assess compliance with laws and policies, identify gaps, and minimize risks.
Getting to grips with General Data Protection Regulation (GDPR)Zoodikers
Leading employment lawyer Pam Loch, and digital expert Katie King share their advice on how to get to grips with the topic of the moment - GDPR.
They look at who is liable, the impact of Brexit, how it affects marketing and what steps you can take to prepare.
The document provides an overview of the UK Data Protection Act of 1998. It was introduced due to public concerns about privacy with advancing computer technology. The Act gives individuals rights over their personal data and requires organizations to be open about how data is collected and used. It established 8 principles of good practice that require data to be fairly and lawfully processed, stored securely, and not transferred without adequate protections.
GDPR Guide: The ICO's 12 Recommended Steps To Take NowHackerOne
Recommendations from The United Kingdom's Information Commissioner's Office (ICO) to Prepare for May 2018.
The European General Data Protection Regulation, better known as GDPR, will take effect on May 25, 2018. When it does, every business, organization, or government agency that collects information on European Union (EU) citizens (in other words, just about everyone) will be forced to radically change how it manages customer data and security. If you don’t, the cost of noncompliance is significant: fines can reach up to €20M ($23.5M) or 4 percent of annual sales, whichever is higher.
- Data privacy refers to standards protecting personal data like names, addresses, and genetic information that can identify research subjects. It is an important human right and failure to comply can result in fines and legal consequences.
- Key regulations and guidelines on data privacy include the EU Data Protection Directive, Clinical Trials Directive, General Data Protection Regulation, and ICH GCP guidelines. They require protecting subject confidentiality, obtaining consent, and having security measures for electronic and paper records.
- Clinical data managers should be trained on privacy requirements and ensure access to data is restricted and minimum personal information is collected.
Impact of GDPR on Canada May 2016 - Presented at IAPP Canada SymposiumConstantine Karbaliotis
The GDPR will impact Canadian companies that do business in Europe in several ways:
1. Canadian companies will face new obligations around data protection and privacy to comply with the GDPR, including requirements for obtaining consent from individuals and providing certain privacy rights.
2. The GDPR may impact Canada's status as having adequate privacy laws as determined by European regulators. Canada's privacy laws may need to be strengthened to maintain this status and allow for continued data transfers between Europe and Canada.
3. Canadian companies will need to analyze how the GDPR's new requirements around areas like data breaches, international transfers, and individual rights will operationally impact their business practices and data handling. They may need to make changes to
The document provides an overview of the General Data Protection Regulation (GDPR). It discusses key aspects of GDPR such as what it is, who it applies to, lawful bases for processing data, data subject rights, and steps for achieving compliance. Specifically, GDPR is a new EU privacy law that gives more control to individuals over their personal data and imposes fines on companies that don't comply. It applies broadly to any organization that handles EU citizens' data.
This is a slightly modified version of a presentation that I gave to fellow lawyers last week. It explains what GDPR is, the policy of data protection and the evolution of data protection legislation from the OECD Guidelines and Council of Europe Convention to the GDPR. It explores the regulation focusing on the data protection principles and, in particular, the lawfulness requirement and the validity of consent. The presentation mentions the Law enforcement data protection directive, the Data Protection Bill and the arrangements post Brexit. Finally, it considers the preparations recommended by the Information Commissioner for small busiesses
25th May 2018 marks the enforcement date of EU’s General Data Protection Regulation. This new regulation strives to increase privacy for individuals and penalize businesses in breach. The complexity organizations face in managing consumer data is driving the growth of privacy tech solutions that decisively address a slew of privacy compliance challenges.
The document summarizes India's Personal Data Protection Bill from 2018. It discusses key aspects of the bill such as its similarities to Europe's GDPR, definitions of personal data and actors like data principals and fiduciaries. It also outlines obligations of fiduciaries, grounds for processing data, requirements around data localization and cross-border transfers. Rights of individuals and penalties for non-compliance are also summarized. In conclusion, it discusses how the bill was influenced by a recent Supreme Court decision establishing privacy as a fundamental right and that data protection law in India is currently transitioning.
GDPR is coming for you whether you’re ready or not. Companies must show compliance by May 25, 2018. Take a look at the presentation to learn more about the new law that is going to change the way data is handled across the world. Read about the how it affects you and the steps you can take to make sure you’re GDPR ready!
About Extentia Information Technology:
Extentia is a global technology and services firm that helps clients transform and realize their digital strategies. With a focus on enterprise mobility, cloud computing, and user experiences, Extentia strives to accomplish and surpass your business goals. Our team is differentiated by an emphasis on excellent design skills that we bring to every project. Extentia’s work environment and culture inspire team members to be innovative and creative, and to provide clients with an exceptional partnership experience.
www.extentia.com
The document provides an overview of the General Data Protection Regulation (GDPR) which takes effect in May 2018. It defines personal data and special categories of personal data that require strict protection. GDPR places requirements on organizations that process personal data to protect privacy rights, ensure appropriate data use, and demonstrate compliance. It describes key data protection principles like lawfulness, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality, and accountability. The document outlines responsibilities of data controllers versus processors and the 12 steps for organizations to comply with GDPR.
Merit Event - Understanding and Managing Data Protectionmeritnorthwest
From the 24th of October 2002, the Data Protection Act 1998, which applies to local government, NHS Trusts, Schools, Universities and all UK organisations who process personal information, comes into full force. The Data Protection Act 1998 gives people more rights to have their personal information handled fairly, to object to certain types of processing and to have access to any information held about them.
Who should attend:
These briefings have been designed for those who are responsible for the implementation of the Data Protection Act 1998. The practical as well as the theory will be dealt with and attendees will have the opportunity to discuss Data Protection business issues with experts and other delegates.
Briefing Content:
Morning session - Introduction
a) The Data Protection Act and its Principles
b) Responsibilities
c) Policies and Notification
d) Dealing with sub-contractors
e) Subject Access
f) Manual Records
g) Human Resource
Afternoon Session - Auditing
a) Do you need to Audit?
b) How to Audit
c) Do you know what data you process?
d) Reviewing Responsibilities
e) Procedures and Processes
f) Putting Things Right
g) Demonstrating Compliance
About the eBusiness Club
This training day is being organised as part of the eBusiness Club activities managed on behalf of the Chamber on Merseyside by MERIT (NW) Ltd and supported by leading public and private sector partners. The Merseyside eBusiness club will assist members to achieve the best possible results from their ICT and eBusiness systems. At the same time they will learn about innovations in the market place and hear directly from the leading voices in the industry
Full details about the eBusiness Club can be found online at www.merit.org.uk/ebusinessclub or alternatively by contacting Ian Bulmer, eBusiness Club Co-ordinator, MERIT (NW) Ltd, One Old Hall Street, Liverpool. L3 9HG. Tel: 0151 285 1400 email: ebusinessclub@merit.org.uk
The document discusses the key aspects and requirements of the General Data Protection Regulation (GDPR). It notes that the GDPR strengthens and unifies data protection for individuals within the European Union. It applies to all companies processing personal data of EU residents, regardless of the company's location. The GDPR requires organizations to implement measures regarding data processing activities, data subject rights, security, breaches, and accountability. Non-compliance can result in significant fines of up to 4% of annual global turnover or €20 million. The GDPR has important implications for financial institutions and other organizations in how they manage personal data.
The document discusses how Oracle's database security products can help organizations comply with the EU's General Data Protection Regulation (GDPR). It provides an overview of the GDPR, including its key objectives to establish data privacy rights and increase enforcement. It also outlines the core actors in the GDPR such as data subjects, controllers, processors, and supervisory authorities. Finally, it maps Oracle's security features to three key GDPR data security requirements: assessing security risks, preventing attacks, and monitoring to detect breaches.
- The document discusses how legal projects can improve operational and matter metrics that are important for law firm management. It provides examples of how implementing standardized checklists, deal profiling processes, and dedicating resources like due diligence specialists can improve matter budget accuracy and increase profits. Metrics like cost per terabyte stored, percentage of stale data, and client file completeness are examples of operational metrics that can be improved through data cleanup projects. The document advocates tying technology and information solutions to measurable impacts on metrics and business value.
Out with the old it in with the new by david cunningham - sep 2009David Cunningham
This document discusses how law firms can control costs while maximizing the value of their technology investments. It recommends that firms streamline their IT infrastructure to reduce costs and complexity, freeing up resources to apply technology more to legal practice. Specifically, the document recommends virtualizing core systems, optimizing storage, and consolidating data centers. It also suggests evaluating outsourcing some IT services and using practice technologies like document management systems and relationship mining software to enhance client services. With good leadership and the right balance of people, process and technology changes, firms can improve productivity, client relations and gain efficiencies from their technology.
Lit con 2009 collaborate to mitigate panel - facilitated by dave cunningham...David Cunningham
The document discusses the roles of risk and IT departments in enterprise risk management for law firms. It identifies different types of legal, operational, and strategic risks firms face. It also outlines key issues for managing IT, practice, and strategic risks. Finally, it proposes a risk management approach of communicating, establishing context, evaluating risks, and monitoring risks.
The document summarizes the strengths of a children's services multi-agency inspection in November 2011. It highlights the exceptional leadership provided to staff, the high quality and trusting relationships with staff, and the outstanding individual support provided to children and families. It also notes the high quality support available in evenings and weekends and the positive improvements seen in the lives of children in need of protection.
4.2 enabling independence through care at home joint improvement teamPublicSectorConference
This document discusses home care re-ablement, an approach to home care that aims to maximize independence and quality of life for service users. It outlines several key benefits of this approach, including improved outcomes for service users, reduced ongoing care needs, and cost savings. Several studies and initiatives are cited that demonstrate positive results from implementing home care re-ablement, including reduced care hours needed and sustained independence for many service users over time. The document provides an overview of the process for redesigning home care services based on a re-ablement model.
The project "Informed and Healthy" aims to enhance the population's employability and maintain a healthy workforce through increasing awareness of behavioral risk factors like excessive salt intake, drug abuse among youth, smoking, and trauma. The project will produce manuals on prevention practices and conduct national health campaigns targeting these risks. Research shows these factors contribute significantly to diseases like cardiovascular issues that are a major cause of mortality in Bulgaria. Reducing risks like salt intake and smoking could improve health outcomes and reduce costs.
The document provides MLS statistics from November 2011 for a local real estate market. It states that there were 1537 active listings on the market in November 2011, with 2039 homes sold so far in 2011 compared to 2148 sold in 2010. From January to November 2010 there were 404 REO homes sold, while from January to November 2011 there were 356 REO homes sold, representing 4% of the current market. Homes priced between $100,000-$150,000 and between $150,000-$200,000 are selling the fastest, with absorption rates of 13% and 7% respectively. The only neighborhood that has seen an increase in home sales is Area 500.
Even with organizations tightening up data security measures, cybercriminals have become very sophisticated and continue to find ways to steal personal information and use it to open or access accounts. According to Javelin Strategies, incidences of identity theft grew by 11 percent from 2008 to 2009 altering the lives of 11 million Americans. If that pattern continues, one in every 20 Americans will be a victim of identity theft this year. The Red Flags Rule, which is enforceable as of June 1, 2010, and carries significant financial recourse for non-compliance, requires organizations across multiple industries to implement additional data security measures and be able to identify the danger signs of fraudulent activity.
In this 30-minute webcast, you will learn key tips to developing your Red Flags Rule playbook to effectively:
1. Enhance your data security practices
2. Harmonize data security control requirements across other data protection regulations such as PCI DSS
3. Monitor controls that the Federal Trade Commission mandates
4. Respond to red flags as they are identified
Legal And Regulatory Dp Challenges For The Financial Services SectorMSpadea
The document summarizes key points from a presentation on legal and regulatory privacy challenges for the financial services sector. It discusses the EU Data Protection Directive and definitions of personal data. It also outlines current challenges such as international data transfers and incident response across jurisdictions. The presentation provides recommendations for demonstrating global compliance, including understanding applicable standards and prioritizing risks through tools like questionnaires.
Legal challenges for big data companiesRoger Royse
The document discusses several key legal concerns for big data companies, including data privacy and security, compliance issues, service levels and warranties, and indemnification. It notes that big data involves large volumes of complex and variable data from sources like tweets, trade events, and video feeds. Ensuring proper data handling and security is crucial, as is clearly defining responsibilities and liability between data companies and their customers.
Insider Breaches and Data Theft by Employees and ContractorsButlerRubin
Daniel Cotter, attorney at Butler Rubin (http://www.butlerrubin.com/) examines the risk of cybersecurity and data theft by employees and contractors within an organization, and what you can do to prevent it, including:
What types of risks are presented by insiders and contractors?
How to effectively establish policies and procedures to decrease exposure to employee breaches and thefts?
How to effectively manage third party vendors and their access to your data?
How to design an effective privacy program?
How big a problem employees and contractors are to your data security?
For more information on Daniel Cotter, go to http://www.butlerrubin.com/attorneys/daniel-a-cotter/.
This document discusses data privacy and security regulations in the UAE. It notes that organizations must comply with increasing privacy regulations, demands for stakeholder profitability, and changing consumer privacy expectations. HLB HAMT can help organizations implement techniques to prevent data loss and align with government data protection laws. Their experts can assess an organization's data security policies, guide compliance with local regulations like NESA and ADHICS, and help reduce risks associated with privacy compliance frameworks. The document also discusses the GDPR and DIFC data protection laws. HLB HAMT provides services like data classification, gap and risk assessments, and security testing to help organizations comply with these regulations.
Keep Calm and Comply: 3 Keys to GDPR SuccessSirius
Recent surveys benchmarking the status of U.S. companies' efforts to meet the May 25 deadline for the EU Global Data Protection Regulation (GDPR) have revealed a startling lack of preparedness.
Companies not yet in compliance are likely to violate the directive if they don’t take immediate action, and fines can amount to 2-4 percent of a company’s annual gross revenue. Do you have the resources and information you need to comply?
View to learn:
--What GDPR means to your business
--Short, medium, and long-term actions you can take to protect regulated data and achieve compliance
--How you can streamline incident response and third-party risk management capabilities
--How to streamline the resources and technology needed to keep up with the evolving regulatory landscape
Don't fall behind on these compliance regulations. Take the steps needed to protect the data you collect.
This document discusses the importance of developing a data retention policy and procedures for organizations. It covers key points such as legal requirements for data retention from various regulations, conducting a risk assessment to determine retention periods, implementing policies and controls for digital data management, establishing litigation hold procedures, and monitoring for compliance. The presentation emphasizes that a data retention policy is necessary to meet legal and business needs while balancing operational costs, and can help reduce sanctions and discovery costs if litigation occurs.
This document discusses privacy and security risks in the digital age and strategies for managing those risks. It outlines increasing regulation at the federal, state, and international levels related to data breaches and privacy. This has led organizations to undertake multiple, siloed compliance efforts. The document proposes a unified approach to information security compliance that addresses all legal requirements and uses popular standards. It also discusses how risk transfer through insurance can help organizations manage security and privacy risks.
Best Practices In Corporate Privacy & Information Securitysatyakam_biswas
The document discusses best practices for corporate privacy and information security policies and compliance. It covers topics such as privacy fundamentals, legal compliance requirements, developing comprehensive security policies, and preparing for and responding to security breaches. Specific areas addressed include privacy models, data transfer agreements, employee training, encryption standards, access controls, auditing, and third party contracting language. The goal is to help companies avoid regulatory issues, protect data, and strengthen security.
EMMA’s EMEA Regional Director Joseph Yammine explains how the EU’s General Data Protection Regulation applies to the Health Care Industry and how you can prepare your team to follow the regulation and avoid any data breaches.
25 May 2018, the General Data Protection Regulation (GDPR) deadline, is less than 6 months away.
As the attention on the regulation is at the top, there is now a growing concern for any organization that is affected by.
We would like to invite you to join our webinar to share with you our approach and help your organization and you document repository to be compliant with GDPR.
During the webinar, our special guests, George Parapadakis – Business Solutions Strategy, Alfresco and Bart van Bouwel – Managing Partner, CDI-Partners, will provide you with:
- How to implement GDPR in your document repository
- How the Alfresco Digital Business Platform can help your organization to be compliant with GDPR
- Xenit approach: a managed shared drive
-Xenit demonstration
-Top tips to start preparing for the GDPR.
“Big Data is a term that describes large volumes of high velocity, complex, and variable data that requires advanced techniques and technologies to enable the capture, storage, distribution, management, and analysis of the information.” - TechAmerican Foundation.
Key Legal Concerns:
-Data privacy and security
-Compliance issues
-Service levels
-Reliability and other warranties
-Indemnification and Limitations of Liability
1) The document discusses effectively analyzing information retention as a business risk and outlines steps to mitigate that risk, including knowing compliance standards, measuring risks, and prioritizing based on factors like data types and volumes.
2) It recommends running a program to achieve business as usual compliance, which includes getting support, funding, clearly defining requirements, and segmenting the work.
3) The document provides examples of tools for the program, like data collection sheets and questionnaires to identify gaps between local laws and baseline requirements.
The document summarizes business issues related to data breaches in 2009. It discusses the risks of data breaches, types of identity theft, and regulatory requirements and costs for businesses. Specifically, it notes that the chance of a data breach for a business depends on the industry and location, with risks ranging from 3 in 10 to 7 in 10. It also lists requirements for businesses to appoint a chief security officer, have security policies, train employees, and notify vendors of standards.
This document discusses key privacy and data security questions that in-house counsel should address. It covers the current regulatory environment, including the GDPR, CCPA, and Ohio Data Protection Act. It defines important concepts like personal data and data subject rights. It also outlines enforcement mechanisms and penalties for noncompliance, such as fines under the GDPR and private rights of action under the CCPA. In-house counsel are encouraged to understand their company's risks and compliance, have strategies for responding to incidents, and potentially form a privacy or data security committee.
Making ‘Big Data’ Your Ally – Using data analytics to improve compliance, due...emermell
This document summarizes a presentation on using data analytics for compliance, due diligence, and investigations. The presentation features four speakers: Raul Saccani of Deloitte, Dave Stewart of SAS Institute, John Walsh of SightSpan, and John Walsh of SAS Institute. It discusses challenges related to big data including volume, variety, and velocity of data. It provides examples of how financial institutions have used analytics for anti-money laundering model tuning and illicit network analysis. It also outlines the analytics lifecycle and considerations for adopting a proactive analytics strategy.
Higher education institutions experience more data breaches than any other industry. The document discusses privacy and security laws and regulations that apply to higher education such as FERPA, GLB, and state privacy laws. It provides recommendations for developing a comprehensive privacy program including inventorying information assets, assessing risks, reviewing policies, training employees, and monitoring compliance.
This document discusses the importance of cybersecurity and data compliance, especially regarding health data and new EU regulations like GDPR. It notes that health data is sensitive and companies have a criminal responsibility to manage it properly. GDPR establishes high-level requirements for privacy, security, consent, and more, but companies must determine how to implement them. Doing so fully is risky, costly, and requires expertise in legal, technical, and security areas. Non-compliance could result in huge fines or loss of business. The document recommends considering patient data streams and profiles, as well as pursuing global compliance from the start to future-proof operations and ensure ability to work with any partners.
California Consumer Protection Act (CCPA) is
one such law that empowers the residents of
California, United States to have enhanced
privacy rights & consumer protection. It is the
most comprehensive US state privacy law to
date.
Implementing And Managing A Multinational Privacy ProgramMSpadea
1. The document summarizes the key steps taken by Barclays Wealth to implement a global privacy program for collecting, using, and transferring customer data internationally in compliance with regulations.
2. This included obtaining legal requirements for all jurisdictions, identifying data flows and uses, assessing gaps against legal standards, and developing remediation plans.
3. Senior management support, dedicated resources, and stakeholder involvement were needed to successfully implement the program and ensure ongoing privacy compliance as a business-as-usual process.
Similar to Hildebrandt baker robbins presentation for coo roundtable 2010 by dave cunningham and nathan bowie may 2010 (20)
The business of data analytics and business intelligence 15 nov 2016David Cunningham
Panel presentation with insight on data analytics for law firms and legal departments. Speakers include Paul Davies of Deloitte, Ben Weinberger of Prosperoware, David Cunningham of Winston & Strawn, and Rupert Collins-White of LPM Magazine.
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Ilta 2005 - Evaluating Managed Services - Benchmarks and Case Studies by Dave...David Cunningham
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HCL Notes and Domino License Cost Reduction in the World of DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-and-domino-license-cost-reduction-in-the-world-of-dlau/
The introduction of DLAU and the CCB & CCX licensing model caused quite a stir in the HCL community. As a Notes and Domino customer, you may have faced challenges with unexpected user counts and license costs. You probably have questions on how this new licensing approach works and how to benefit from it. Most importantly, you likely have budget constraints and want to save money where possible. Don’t worry, we can help with all of this!
We’ll show you how to fix common misconfigurations that cause higher-than-expected user counts, and how to identify accounts which you can deactivate to save money. There are also frequent patterns that can cause unnecessary cost, like using a person document instead of a mail-in for shared mailboxes. We’ll provide examples and solutions for those as well. And naturally we’ll explain the new licensing model.
Join HCL Ambassador Marc Thomas in this webinar with a special guest appearance from Franz Walder. It will give you the tools and know-how to stay on top of what is going on with Domino licensing. You will be able lower your cost through an optimized configuration and keep it low going forward.
These topics will be covered
- Reducing license cost by finding and fixing misconfigurations and superfluous accounts
- How do CCB and CCX licenses really work?
- Understanding the DLAU tool and how to best utilize it
- Tips for common problem areas, like team mailboxes, functional/test users, etc
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Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
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Introduction of Cybersecurity with OSS at Code Europe 2024Hiroshi SHIBATA
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
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7. What is Prometheus?
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8. Monitoring Application Metrics with Prometheus
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9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
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11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
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How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
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Webinar: Designing a schema for a Data WarehouseFederico Razzoli
Are you new to data warehouses (DWH)? Do you need to check whether your data warehouse follows the best practices for a good design? In both cases, this webinar is for you.
A data warehouse is a central relational database that contains all measurements about a business or an organisation. This data comes from a variety of heterogeneous data sources, which includes databases of any type that back the applications used by the company, data files exported by some applications, or APIs provided by internal or external services.
But designing a data warehouse correctly is a hard task, which requires gathering information about the business processes that need to be analysed in the first place. These processes must be translated into so-called star schemas, which means, denormalised databases where each table represents a dimension or facts.
We will discuss these topics:
- How to gather information about a business;
- Understanding dictionaries and how to identify business entities;
- Dimensions and facts;
- Setting a table granularity;
- Types of facts;
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ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Digital Marketing Trends in 2024 | Guide for Staying AheadWask
https://www.wask.co/ebooks/digital-marketing-trends-in-2024
Feeling lost in the digital marketing whirlwind of 2024? Technology is changing, consumer habits are evolving, and staying ahead of the curve feels like a never-ending pursuit. This e-book is your compass. Dive into actionable insights to handle the complexities of modern marketing. From hyper-personalization to the power of user-generated content, learn how to build long-term relationships with your audience and unlock the secrets to success in the ever-shifting digital landscape.
Digital Marketing Trends in 2024 | Guide for Staying Ahead
Hildebrandt baker robbins presentation for coo roundtable 2010 by dave cunningham and nathan bowie may 2010
1. Using Technology to Reduce the Costs and Hassle of Key Legal Business Issues Presented by David Cunningham Managing Director, Strategic Technology and Risk Practices Hildebrandt Baker Robbins Nathan Bowie Managing Director, Alternative Fee Arrangement Practice Hildebrandt Baker Robbins May 20, 2010
2. Challenge for Technology The key challenge for law firms in 2010 and beyond is to “shift gears” from a model premised on growth and expansion to one premised on the more efficient and cost effective delivery of legal services. The IT community must take this into consideration in planning and project delivery. You must enable lawyers to become an “enhanced practitioner” (Susskind) that blend legal skills with deal/project delivery. They need different tools for different times.
5. Data Privacy HITECH / HIPAA Protected Health Information (PHI) Data Privacy Regulations State Privacy Laws Personally Identifiable Information (PII) EU Data Protection Directive / Safe Harbor Personally Identifiable Information (PII) Red Flag Personally Identifiable Information (PII) ITAR Classified Defense Information Personal information about a resident of the Commonwealth of Massachusetts Sensitive Data State of Massachusetts (example state) Governing Body $5,000 per incident plus costs of investigation, litigation and legal fees, plus potential civil penalties Penalty March 1, 2010 Compliance Date
6. Data Privacy HITECH / HIPAA Protected Health Information (PHI) Data Privacy Regulations State Privacy Laws Personally Identifiable Information (PII) EU Data Protection Directive / Safe Harbor Red Flag Personally Identifiable Information (PII) ITAR Classified Defense Information Personal information transferred to or from 27 Members States of the European Union Sensitive Data US Dept of Commerce / Federal Trade Commission Governing Body Up to $12,000 per day for violations Penalty Voluntary (replaces Data Transfer Agreements) Compliance Date
7.
8. Data Privacy HITECH / HIPAA Protected Health Information (PHI) State Privacy Laws Personally Identifiable Information (PII) EU Data Protection Directive / Safe Harbor Personally Identifiable Information (PII) Red Flag Personally Identifiable Information (PII) ITAR Classified Defense Information Data Privacy Regulations “ Export of technical data and classified defense articles”, as defined by the US Munitions List Sensitive Data US Department of State Governing Body Per violation, civil fines up to $500K; criminal penalties up to $1M and 10 years imprisonment Penalty 60 days in advance of any intended sale or transfer to a foreign person of ownership or control Compliance Date
9. Data Privacy HITECH / HIPAA Protected Health Information (PHI) Data Privacy Regulations State Privacy Laws Personally Identifiable Information (PII) EU Data Protection Directive / Safe Harbor Personally Identifiable Information (PII) Red Flag Personally Identifiable Information (PII) ITAR Classified Defense Information Client Data Leaks Client and Case / Transaction Data Firm Data Leaks Firm and Partner Confidential Data Protection of Sensitive Data
10. Data Privacy HITECH / HIPAA Protected Health Information (PHI) Data Privacy Regulations State Privacy Laws Personally Identifiable Information (PII) EU Data Protection Directive / Safe Harbor Personally Identifiable Information (PII) Red Flag Personally Identifiable Information (PII) ITAR Classified Defense Information Client Data Leaks Client and Case / Transaction Data Protection of Sensitive Data Firm Data Leaks Firm and Partner Confidential Data Preservation Orders Litigation, Subpoena or Client Requests Confidential Walls - Inclusionary Walls for Privacy and Subpoenas - Exclusionary Walls for Conflicts
11. Data Privacy HITECH / HIPAA Protected Health Information (PHI) Data Privacy Regulations State Privacy Laws Personally Identifiable Information (PII) EU Data Protection Directive / Safe Harbor Personally Identifiable Information (PII) Red Flag Personally Identifiable Information (PII) ITAR Classified Defense Information Client Data Leaks Client and Case / Transaction Data Protection of Sensitive Data Firm Data Leaks Firm and Partner Confidential Data Preservation Orders Litigation, Subpoena or Client Requests Confidential Walls - Inclusionary Walls for Privacy and Subpoenas - Exclusionary Walls for Conflicts Data Standards ISO 27001 Competence in Addressing Data Confidentiality
16. Email Lifecycle Management This workflow is realistic and easy to implement 1 2 3 File in <= 60 Days Store in personal folder or Inbox Deleted or Sent items Email created or received Purged by law firm >= 6 Months Life cycle retention managed via Records Management System Non-Record Limited Usefulness Convenience Materials Useful for some period Official Record Preserve Purged by law firm >= 2 Years Move to official client/matter Correspondence folder (DMS)
17. Auto filing - Decisiv auto files the email based on system applied rankings Outlook Inbox Context sensitive search suggestions
23. Client Analysis (Relationships, Budget, Expectations, etc.) Client/Matter Risk Analysis Matter Planning for Known Matters Determine AFA Model (based on above and financial prerequisites) Determine AFA Management Approach and Costs Knowledge & Process Capability/Readiness RFP Response Development Acceptable Margin Analysis Risk Acceptance Analysis Cost Analysis Develop Predictive Pricing/ Profitability Models Analyze and Develop Target Client List Firm-wide AFA Guideline Development Develop Strategy for Winning Profitable AFA Work Analyze AFA Strategy and Target Client Development Strategize Client-Specific AFA Development Dedicated AFA Administrator (Billing, Compliance w/AFA, Analysis) Billing/eBilling Determine and apply revenue recognition policies in line w/AFA Client-Facing Financial Portal Client Matter Management System Interface Granular Matter Tagging Matter Planning for New Matters (Budget, Staffing, Timing) Matter Inception Process (client communications and scope acceptance) Matter Onboarding Project Management Budget/Scope Management Project and Scope Management Provide Up-to-Date Financial Measurements Implement Matter Status Process Client Communications Client Portfolio Review and Analysis (Proactive Review of Matters/ Risks on Behalf of Client) Leveraging Knowledge Base Leveraging Staff Delivering Legal Services Achieving Client Results Deliver Meeting Client Expectations and Profitability Goals Administer AFA Administration Measure Measuring Results Analyze profitability of total AFA arrangement to-date (and comparison to standard billing approach) Incorporate AFA pricing into published dashboards/reports Communicate total profitability to partnership/ management (separate from billable hour view) Analyze need for adjustments to AFA structure After Matter Review / Refinement
33. Cloud Computing Comparison Moderate Low Low High Hassle Moderate (privacy) High (downtime, privacy, WAN High (downtime, privacy, WAN) High (staff, IT design, downtime, disasters, privacy) Risks Moderate Low to High Moderate Moderate ($4,000/user for infrastructure, $5,000 per user for IT staff) Cost High High High Moderate Scalability Aspect Traditional In-House Cloud Infrastructure (IAAS) Cloud Software (SAAS) Hybrid
34. Closing Comments The IT community must plan and delivery projects differently. You must enable lawyers to become an “enhanced practitioner” (Susskind) that blend legal skills with deal/project delivery. They need different tools for different times.
35.
Editor's Notes
Thank you and introductions
As I am sure you have already been discussing, we believe there is a shift in delivery models emerging, including customized project pricing for major transactions, “unbundling” legal services, pushing work to offices where it can be most efficiently performed and developing serious project management skills. The objective is to b lend Legal Services with effective project delivery. The IT community must take this into consideration in planning and project delivery. You must enable lawyers to become an “enhanced practitioner” (Susskind) that blend legal skills with deal/project delivery. They need different tools for different times. While some of this may seem leading edge, we are generally simply following in the footsteps of large accounting and consulting firms who remain over 10 years ahead of law firms in many of the areas we’ll be addressing today. We worked with Bill to select technology topics for this session. We focused on four areas that have the most potential impact to the business and practice of law. So, I am pleased to be talking about real business issues technology can address, rather than bits and bytes. We’ll talk about data privacy, e-mail management, and alternative fee arrangements and cloud computing. Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation
For each of our topics, we’ll provide a perspective of the efficiencies, cost savings, and risk reduction it offers. Our first topic is data privacy. Data privacy is simple in concept – ensuring sensitive data is seen by only the correct people. It can also be called Data Security or Data Loss Prevention. For our discussion today, we’re not going to focus on related topics of perimeter security (firewalls, etc.) or protection from viruses. Specifically, we’ll focus on data privacy regulations and the protection of firm and client confidential data. First, I will outline the issues and obligations for law firms in these areas, then provide a perspective of what we see as an emerging solution to tackle most of the needs for law firms. Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation
There are three areas of focus for law firms, and a relatively new set of regulations is the first. While each regulation is unique, there are important similarities as well. The first is HIPAA which is concerned with the protection of health care information when it can be identified with a particular person. While HIPAA has been in place for a while, the more recent HITECH Act has made the protection of health information applicable to law firms and other business associates of health care organizations. All law firms have some health care information about their own employees, although the hot button is how a firm handles health information its receives from its clients and from discovery. With HITECH and others, you can see that the penalties are stiff and the compliance date has recently passed.
The next three areas I’ll address are all concerned with what they call “personally identifiable information” or PII. Examples include a person’s name associated with their bank account, driver’s license (address?). Many states have created obligations to protect this information and I use Massachusetts as an example because it has set the highest bar so far. It requires protection of Massachusetts’ residents’ information whether or not you are doing business in their state, and it specifically mentions that such data should be encrypted. Other states are expected to follow Massachusetts’ lead and there is an expectation of federal law at some point in the future.
Also concerned with personally identifiable information and perhaps most well known to international firms, is the EU Data Protection Directive which is applicable when transferring data to or from the 27 countries in the EU. The FTC has also established a more simple approach to be compliant with EU expectations, called the Safe Harbor. There are implications with either approach and the last time I checked Shearman & Sterling was the only firm that has completed its Safe Harbor certification.
The FTC’s Red Flag rule has similar concerns, with a focus on preventing identity theft. At this point, the ABA has successfully exempted law firms from this obligation but we keep it on the radar as this may change again.
The final regulation is less well known but more critical to some firms. ITAR is focused on classified defense information, and requires the filing of information 60 days in advance of transfers to people who are not U.S. citizens (even if they are in the U.S.). Firms with large aviation and government clients find this very relevant. Fines are very heavy, including imprisonment in severe cases.
While regulatory compliance is important on many levels, the protection of a firm’s sensitive data is more often what makes headlines and causes lawsuits and embarrassment. From law firms, there have been high profile leaks of both client data and of confidential firm data over the past year. While you’ve heard people warn that your e-mails may get published on the Wall Street Journal, now some firms are now also asking “Could someone send this information to abovethelaw.com or sell it to a third party?
Preservation orders and confidential walls are more traditional areas of data privacy, so I won’t expand on these as much. The technologies to address these issues (such as those from IntApp and The Frayman Group) are relatively mature for what they do. Firms are still mixed, but there’s no reason a firm shouldn’t be able to execute preservations orders simultaneously across all its key information sources (document management, time entry, e-mail, intranet, deal rooms, etc.).
Before we look at how best to address these expectations, I want to mention that there is actually a standard for those who address data confidentiality well. There is what may be a bonus for you in that, if you address the expectations and obligations I’ve raised well, you will pretty be ready to be certified on the ISO 27001 standard. It is completely optional for law firms, and I know of two law firms that made the business decision to do so and have indeed been certified for a few years now. Since many government entities are required to meet ISO 27001 standards, there is a clear benefit for those firms that pitch work to government entities and, frankly, any corporation is apt to be impressed as well. Now that I’ve created a wall of issues, let me start to describe how we can effectively break them down.
This illustration shows the three aspects of tackling data privacy -- a focus on policies and procedures plus addressing the data itself (analysis plus remediation). So, no doubt this has complexities. Law firms addressing data privacy are tending to focus solely on policies and manual data cleanup or are hiring expensive corporate (non-law firm) consultants to conduct large numbers of interviews and custom develop reports and policies. We have determined that there is a better way. Our goals in framing a solution are to: Not simply address one regulation at a time, but to create a broad, professional approach that satisfies criteria across all of the regulations while also protecting the firm’s sensitive data. Creating an environment where a firm can verify its compliance with policies it creates. Reducing the effort, costs and specialists data privacy skills to do this. I won’t dwell on the policies since technology won’t diminish the real effort and attention that need to go into these. Each of the necessary procedures, however, are well suited to a straightforward workflow process. For example, users must be made aware of what data you have of theirs that is sensitive and they need to be able to opt-in or opt-out of sharing it. While the procedure is straightforward, no firm can reliably determine and manage its sensitive data to this degree. That’s where an other type of technology comes in that is largely unused by law firms today. While a traditional compliance approach has been based on annual interviews with those possibly affecte Technology called Data Loss Prevention systems can be used to seriously streamline and improve your data privacy actions. It minimizes the According to Gartner, the two leading vendors in this space are RSA and Symantec (we have focused on RSA for a number of reasons, notably its long term roadmap with Microsoft). The tools from these vendors already understand the regulatory requirements and can also be configured to address your own needs to control confidentiality. They are capable of analyzing a firm’s system to find sensitive data and to take action upon it. They can merely alert you or the user, or they can block it, encrypt it, or seek approval from a designated person. They can determine when sensitive data is going to be printed, copied or sent to a USB device. Rather than periodic and expensive interviews, the software does this analysis behind the scenes and in real time. So, the drawbacks of this approach are a firm’s need to license the software, use it properly, and monitor compliance events. Beyond the explicit costs, this tends to require skills and time that don’t exist in most firms. As we’ll also discuss in the ‘cloud computing’ section, the emerging answer to such issues is to buy Data Privacy as a service rather than for each firm to create it from scratch. Some vendors, such as Smarsh, offer aspects of this although with a focus on e-mail and not addressing the non-technical elements on this chart. We’re currently working with a group of firms to establish a more end-to-end approach that would reduce the costs and effort by sharing some of the investments. Beyond creating a library of policy examples and issues, this service would automate the necessary procedures and provide a tool like RSA on a reduced costs basis, pre-configured to meet a law firm’s specific needs. This is only one option for a firm, but is an example of taking a complex, expensive issue and making it more of a commodity that can be consumed by many. Regardless of the approach, the key message is that firms cannot continue to ignore their risks and responsibilities in this area, and this is an area where a good firm doesn’t want to be trailing the changes in the market.
Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation
Electronic client file is fragmented Failure to satisfy professional responsibility to maintain the client file Matter team collaboration is more difficult Operating costs mushroom to handle e-mail’s exponential growth 12% of annual technology budget spent on email Lawyer and staff productivity is undermined and forests are killed Secretaries and staff spend up to 20% of their time filing, printing or organizing e-mail, often duplicatively Lawyers file e-mail personally in Outlook (so they can find it)—again duplicatively Knowledge is trapped in personally stored e-mail Litigation hold is challenging Some firms worry… What if clients may waive privilege and require email production in response to regulatory inquiry? What if clients demand that we to conform with their e-mail retention and destruction schedules? MetaGroup : Knowledge workers spend over 50% of their day in email. IDC : Approximately 60% of business critical information is stored in messaging systems. Gartner Group : Knowledge workers send/receive an average of 130 emails daily. As much as 75% of a company’s total knowledge exchange occurs via email; often, sole source of information Hildebrandt Baker Robbins : Personal email boxes average 1.5Gb, median is 4–5Gb, and the upper fringe is in excess of 20Gb.
The volume of business email is huge. section of the presentation is about what an organization can do today to address what we call the 20-million problem. Each year large firms will have to respond, process or discard up to 20 million email items. If done incorrectly or not at all, the results can be devastating. We recommend two things: Concise email policy. Practical, simple and must be achievable in the normal course of business. Lawyers cannot effectively delegate classification of business records to intermediaries. Less than 15% of law firms today have a policy that covers electronic communication; over 90% have policy governing paper. This lack of Guidance increases risk, increases potential cost of discovery, increases cost of email storage. Policy elements must address: Filing and retention guidelines Accommodate compliance obligations, privacy and confidentiality concerns, litigation readiness Reflect employee workflow and work habits Maximize the use of technology Minimize the use of manual classifications File substantive emails; they belong to the official file for client-representation and firm management correspondence File emails and attachments as a unit to preserve context File a separate copy of an attachment for drafting Implement Email Lifecycle Management (illustrated on the next slide) What needs to be filed and where E-Mail Etiquette Age-based deletion Filing and retention guidelines Accommodate compliance obligations, privacy and confidentiality concerns, litigation readiness Reflect employee workflow and work habits Maximize the use of technology Minimize the use of manual classifications File substantive emails; they belong to the official file for client-representation and firm management correspondence File emails and attachments as a unit to preserve context File a separate copy of an attachment for drafting
The challenge is to provide reasonable and realistic workflows – intuitive and promote adoption key. The user community is told “You file the email in a folder, we keep it. You file the email in the client file, we keep it longer.” We recommend iManage WorkSite controls the client file. The lifecycle addresses: Classification of email as non-records, convenience records or official records Filing emails that are useful for some period of time but should not be part of the official client record into personal email folders where they’ll be purged after a period of time (typically 2 years) Emails that are not filed are purged after some period of time (typically 60 days) Filing substantive emails that belong to the official file to WorkSite We recommend filing email into WorkSite to co-exist with all other client work product. Productivity can also be improved by creating a single official record; filing effectiveness is improved using WorkSmart tools to shave milliseconds off a processes that are repeated constantly… Our recommended lifecycle management workflow has three branches: Non records. Purged if not filed based on time. Convenience records. Foldered by client or client-matter and available for archiving and future deletion Official records. Foldered for filed directly into the official repository. Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation
Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation
Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation
Information as of Q3 2009 Contact Peter Buck | pbuck@brco.com about this presentation