Collab365 2015 - The 7 Deadly Sins of SharePointC5 Insight
60% of SharePoint projects are stalled, struggling, or failing, according to research conducted by the Association for Information and Image Management. If the goal is enterprise collaboration, it matters most how people connect and remain engaged, not simply how products and platforms function.
This session takes off the gloves and delivers an open discussion of why SharePoint and collaboration projects fail – and how to successfully recover. Better yet, you will learn how to set yourself up for success from the start!
Watch this session if your organization is contemplating a new project leveraging SharePoint, migrating to a new version of SharePoint, or needs to recover from a problematic implementation.
In addition, the presenter will share 3 specific, real-world cases of failed projects – and how those projects were successfully turned around to deliver a successful project with broad user adoption.
You will learn :
1. The latest stats on SharePoint and collaboration failures
2. Deadly sins to avoid on every project
3. What other organizations are doing wrong that is leading to failed projects
4. Practical habits to prevent project failures
5. 3 real-world case studies on customers who recovered from failed projects
Building a Better Intranet: Moving From Frustration to Effective CollaborationC5 Insight
It's a fact: the way we work is changing. As our digital tools grow rapidly and become more sophisticated, are we really better off? Is an Intranet still relevant in today’s digital world? If so, then why do 60-80% of organizations that try to implement Intranets and other social collaboration initiatives continue to struggle with their effectiveness?
In this session, learn not only how the Intranet, but our users have evolved over time, and see how small changes in your approach can yield huge returns on your Intranet investment. In addition, learn the overarching themes that cause organizations to struggle with their Intranet, and get 10 practical tips that you can begin to implement today.
At the end of the day, organizations don't care about Intranets - they care about results - and this session will show you how to (re)shape your Intranet so that it delivers enhanced user adoption, improved employee engagement, increased productivity, and a lasting changing within your organization.
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
18 Expert Creative Leaders Share Best Practices for How to Get the Best Out of Your Creative Team.
With the generous support of Workfront, we have attempted to find the answer by posing the following question to 18 seasoned creative professionals:
Consistently and efficiently getting the best work out of your creative team can be tough. How have you created just enough process to enhance both creativity and productivity? Please share a personal story.
In reading the experts’ responses to this question, it’s clear that there are many ways to build and manage creative teams. Striking a balance between process and creativity is essential, and these experts provide valuable insights into ways they define and sustain that balance throughout a creative endeavor.I found their stories fascinating, and I’m sure anyone whose work depends on creative output will appreciate the experiences and wisdom of the creative professionals who have contributed to this e-book.
All the best,
David Rogelberg
The Evolution of the Intranet: Why Collaborative Intranets are More Critical ...C5 Insight
Collaboration as we know it has changed dramatically over the years. It wasn't that long ago that we had to make a concerted effort to connect with one another; now that same effort is required to disconnect. So why do organizations continue to struggle to connect with employees, customers and partners?
Collaboration tools are both numerous and sophisticated, but are we really better off? If we have the tools, the technology and the will, then why aren't we doing a better job with collaboration in our organizations? In short: Is a company that has a robust Intranet and can truly work together better nothing more than a myth - a lofty goal to which we aspire but will never attain?
In this session, the speaker will tackle these questions and more, taking an in-depth look into why collaboration projects fails to meet our expectations and what organizations can do today to forge new connections, become more productive, increase employee engagement, and build an Intranet that fosters a culture of collaboration.
If you build it, they still may not come. How can organizations not only plan for great functionality with increased productivity, but also drive truly successful adoption?
60% of SharePoint projects are stalled, struggling, or failing, according to research conducted by the Association for Information and Image Management. If the goal is enterprise collaboration, it matters most how people connect and remain engaged, not simply how products and platforms function.
Watch this 30-minute session to walk away with 5 proven ways to deliver not only ROI, but real business value from your SharePoint environment.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
Intro presentation from the Enterprise 2.0 Summit 2013 in Paris that served as the basis for a discussion panel around approaches for the technology framework of a Digital Workplace and its challenges
The Digital Workplace in the Connected OganizationJane McConnell
Gave this presentation in a private briefing for a management team in a global company in Europe. It's about the digital workplace and how it's changing processes, practices and roles in organizations.
Failure to Connect: Why You're Not Getting More From SharePointC5 Insight
Collaboration as we know it has changed dramatically over the years. It wasn't that long ago that we had to make a concerted effort to connect with one another; now that same effort is required to disconnect. So why do organizations continue to struggle to connect with employees, customers and partners?
Collaboration tools and technology are both numerous and sophisticated, but are we really better off? If we have the tools, the technology and the will, then why aren't we doing a better job with collaboration in our organizations?
In this session, we will tackle these questions and more, taking an in-depth look into why collaboration tools such as SharePoint fail to meet our expectations and what organizations can do today to forge new connections, become more productive, increase employee engagement, and build a lasting culture of collaboration.
We are proud to announce that Oxagile was prominently featured in the October issue of CIO Review, under 20 Most Promising Education Tech Service Providers for 2014. A highly influential technology and business magazine for enterprise decision-makers, CIO Review recognized Oxagile’s exceptional ability to consistently deliver enterprise-quality distance learning solutions to acclaimed industry leaders such as the Massachusetts Institute of Technology, among others.
Collab365 2015 - The 7 Deadly Sins of SharePointC5 Insight
60% of SharePoint projects are stalled, struggling, or failing, according to research conducted by the Association for Information and Image Management. If the goal is enterprise collaboration, it matters most how people connect and remain engaged, not simply how products and platforms function.
This session takes off the gloves and delivers an open discussion of why SharePoint and collaboration projects fail – and how to successfully recover. Better yet, you will learn how to set yourself up for success from the start!
Watch this session if your organization is contemplating a new project leveraging SharePoint, migrating to a new version of SharePoint, or needs to recover from a problematic implementation.
In addition, the presenter will share 3 specific, real-world cases of failed projects – and how those projects were successfully turned around to deliver a successful project with broad user adoption.
You will learn :
1. The latest stats on SharePoint and collaboration failures
2. Deadly sins to avoid on every project
3. What other organizations are doing wrong that is leading to failed projects
4. Practical habits to prevent project failures
5. 3 real-world case studies on customers who recovered from failed projects
Building a Better Intranet: Moving From Frustration to Effective CollaborationC5 Insight
It's a fact: the way we work is changing. As our digital tools grow rapidly and become more sophisticated, are we really better off? Is an Intranet still relevant in today’s digital world? If so, then why do 60-80% of organizations that try to implement Intranets and other social collaboration initiatives continue to struggle with their effectiveness?
In this session, learn not only how the Intranet, but our users have evolved over time, and see how small changes in your approach can yield huge returns on your Intranet investment. In addition, learn the overarching themes that cause organizations to struggle with their Intranet, and get 10 practical tips that you can begin to implement today.
At the end of the day, organizations don't care about Intranets - they care about results - and this session will show you how to (re)shape your Intranet so that it delivers enhanced user adoption, improved employee engagement, increased productivity, and a lasting changing within your organization.
Disruptive digital workplace: 3 approachesJane McConnell
The digital workplace disrupts enterprises. It challenges traditional ways of doing things. This presentation offers 3 approaches to defining your strategy towards the "digital workplace mode".
18 Expert Creative Leaders Share Best Practices for How to Get the Best Out of Your Creative Team.
With the generous support of Workfront, we have attempted to find the answer by posing the following question to 18 seasoned creative professionals:
Consistently and efficiently getting the best work out of your creative team can be tough. How have you created just enough process to enhance both creativity and productivity? Please share a personal story.
In reading the experts’ responses to this question, it’s clear that there are many ways to build and manage creative teams. Striking a balance between process and creativity is essential, and these experts provide valuable insights into ways they define and sustain that balance throughout a creative endeavor.I found their stories fascinating, and I’m sure anyone whose work depends on creative output will appreciate the experiences and wisdom of the creative professionals who have contributed to this e-book.
All the best,
David Rogelberg
The Evolution of the Intranet: Why Collaborative Intranets are More Critical ...C5 Insight
Collaboration as we know it has changed dramatically over the years. It wasn't that long ago that we had to make a concerted effort to connect with one another; now that same effort is required to disconnect. So why do organizations continue to struggle to connect with employees, customers and partners?
Collaboration tools are both numerous and sophisticated, but are we really better off? If we have the tools, the technology and the will, then why aren't we doing a better job with collaboration in our organizations? In short: Is a company that has a robust Intranet and can truly work together better nothing more than a myth - a lofty goal to which we aspire but will never attain?
In this session, the speaker will tackle these questions and more, taking an in-depth look into why collaboration projects fails to meet our expectations and what organizations can do today to forge new connections, become more productive, increase employee engagement, and build an Intranet that fosters a culture of collaboration.
If you build it, they still may not come. How can organizations not only plan for great functionality with increased productivity, but also drive truly successful adoption?
60% of SharePoint projects are stalled, struggling, or failing, according to research conducted by the Association for Information and Image Management. If the goal is enterprise collaboration, it matters most how people connect and remain engaged, not simply how products and platforms function.
Watch this 30-minute session to walk away with 5 proven ways to deliver not only ROI, but real business value from your SharePoint environment.
Digital Workplace in the Connected Organization - Enterprise 2.0Jane McConnell
Scorecards and maturity by industry of digital workplaces from 314 organizations worldwide. Early Adopters versus the Majority. Leading trends: customer focus, working out loud, humanizing the enterprise, new organizational design, the future workplace.
Intro presentation from the Enterprise 2.0 Summit 2013 in Paris that served as the basis for a discussion panel around approaches for the technology framework of a Digital Workplace and its challenges
The Digital Workplace in the Connected OganizationJane McConnell
Gave this presentation in a private briefing for a management team in a global company in Europe. It's about the digital workplace and how it's changing processes, practices and roles in organizations.
Failure to Connect: Why You're Not Getting More From SharePointC5 Insight
Collaboration as we know it has changed dramatically over the years. It wasn't that long ago that we had to make a concerted effort to connect with one another; now that same effort is required to disconnect. So why do organizations continue to struggle to connect with employees, customers and partners?
Collaboration tools and technology are both numerous and sophisticated, but are we really better off? If we have the tools, the technology and the will, then why aren't we doing a better job with collaboration in our organizations?
In this session, we will tackle these questions and more, taking an in-depth look into why collaboration tools such as SharePoint fail to meet our expectations and what organizations can do today to forge new connections, become more productive, increase employee engagement, and build a lasting culture of collaboration.
We are proud to announce that Oxagile was prominently featured in the October issue of CIO Review, under 20 Most Promising Education Tech Service Providers for 2014. A highly influential technology and business magazine for enterprise decision-makers, CIO Review recognized Oxagile’s exceptional ability to consistently deliver enterprise-quality distance learning solutions to acclaimed industry leaders such as the Massachusetts Institute of Technology, among others.
2014 essential guide social enterprise software for higher educationThe Tambellini Group
Social Enterprise Software for Higher Education Guide.
This guides provides Higher Education executives an overview of the opportunities and innovations that are possible with the application of social collaboration technologies and engagement and reward engines at the enterprise level.
We want to develop a cloud based e-learning platform that can be use from anywhere on earth. With Cloud Campus, educational institutions and organizations can train their students, employees, vendors or customers.
The Cloud Campus capstone project for the Wharton Business Foundation Specialization on Coursera.
GT Briefing May 2014: The new generation of learners presentationTracey Keys
Education is a basic need. Economic and social development depends on it; the ability for individuals to reach their full potential depends on it; business success depends on it.
Disruptive forces are already changing the landscape of education as traditional face-to-face learning moves towards virtual and interactive learning, However, educational institutions – whether primary, secondary or tertiary – need to step out of their comfort zones to reflect an increasingly complex world. Constantly developing technology, the mindsets of the new digital natives and future skills challenges demand radical shifts both in educational content and delivery.
So what will it take to reshape the education “industry” and prepare our educational systems and institutions for the future – in fact, who should the educators be?
This short presentation accompanies the GT Briefing May 2014: Preparing for a new generation of learners and workers.
In what ways is blockchain influencing the educational sectorMike Jeckson
The blockchain is considered a trustworthy distributed digital ledger that holds importance in many industries. The renowned blockchain technology companies to provide the perfect solution for building the blockchain applications.
Learning On The Go: Leverage Mobile Computing in the WorkplaceSaba Software
This webinar will explore the explosive growth of mobile computing and the phenomenon of “anywhere, anytime” access to information. You will learn about current trends in the mobile marketplace, how it is evolving, and what the implications are to your organization's mobile learning strategies.
The approach to training is becoming more focused around employing m-learning “bite-sized” nuggets of knowledge that are targeted to the individual's on-demand learning needs. Join us for this webinar to find out how your organization can best adopt a meaningful “learning on the go” strategy.
The World of Mobile Computing Today
How Is Mobile Computing Changing?
How Does Mobile Computing Affect Learning?
Mobility and Micro-Learning
Mobile Learning in the Workplace
Driving Digital Transformation in Higher Education. 2020 EDUCAUSE Horizon Reporteraser Juan José Calderón
Driving Digital Transformation in Higher Education . 2020 EDUCAUSE Horizon Report™ | Teaching and Learning Edition. D. Christopher Brooks, EDUCAUSE
Mark McCormack, EDUCAUSE
June 2020
This report profiles key trends and emerging technologies and practices shaping the future of teaching and learning and envisions a number of scenarios and implications for that future. It is based on the perspectives and expertise of a global panel of leaders from across the higher education landscape.
Presentation at Ada, the National College for Digital Skills (London, UK). Presented by Hristian Daskalov, author of "Academia 4.0 - University on the Blockchain" and Co-Founder of Open Source University at www.os.university
To view recording of this webinar use the following URL :
http://wso2.com/library/webinars/2015/02/connected-education-reference-architecture/
In this webinar, Chris Haddad, vice president - technology evangelism at WSO2, will discuss
Why connected education requirements demand a specialized reference architecture model
What reference architecture components create an effective learning environment
How you can rapidly realize a connected education reference architecture with WSO2 platform capabilities
Similar to Higher Education Computing - Best Practices for Cloud Migration (20)
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
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Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
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Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
2. 2Sponsored by: 2Sponsored by:
FOREWORD
Ellucian is the worldwide leader of software
and services designed for higher education.
More than 2,400 institutions in 40 countries
rely on Ellucian to help enable the mission of
higher education for over 18 million students.
Ellucian provides student information
systems (SIS), finance and HR, recruiting,
retention, analytics and advancement
software solutions. With more than 1,400
unique deployments of Ellucian’s cloud and
SaaS offerings, the company is one of the
largest providers of cloud-based solutions.
Ellucian also supports the higher education
community with a range of professional
services, such as application software
implementation, training, education, and
management consulting.
Visit Ellucian at www.ellucian.com
In 2016, the New York Times reported that of all the jobs created in the United States since
2008, 99 percent went to people who had some college experience; 72 percent went to
people who had at least a bachelor’s degree.
Gallup finds that 70 percent of Americans now consider a college education “very important.”
In 1979, that figure stood at just 36 percent.
Driving the point home, according to the Bureau of Labor Statistics, the percentage of high
school graduates opting for higher education has risen in each of the past three years.
Why? A Georgetown University study predicts that 3 million jobs will be left unfilled in 2018
because workers lack the requisite skills.
We are seeing these trends reflected around the world, and despite what we hear about
shifting demographics, budget cuts, and the returns on investment students receive, the
numbers point to an era in which student success will drive our shared prosperity like never
before.
That’s why we’ve asked thought leaders across higher education and the private sector to
share their perspectives on how best to seize the opportunities ahead. Recruiting. Retention.
Development. Increasing efficiency. Breaking down the information silos that impede
informed decision making across the campus. These are just a few of the topics you’ll find
covered in the pages to follow.
From best practices to peer recommendations to personal experiences, we’ve tapped into
the collaborative spirit of higher education to help you create a modern, connected campus
that meets every student, faculty, and staff member’s need. We hope this guide is helpful as
you lead your institution into the exciting times ahead.
Regards,
Jeff Ray
President and CEO
Ellucian
4. 4Sponsored by: 4Sponsored by:
Higher Education Computing
Shelton Waggener
Internet2..........................................5
Tom Dugas
Duquesne University..............8
Kenneth C. Green
Campus Computing............................11
Bill Thirsk
Marist College..........................................14
5. 5Sponsored by: 5Sponsored by:
Mobility, big data, and
security are the driving
forces behind higher
education institutions’
move to the cloud
because they are areas
in which cloud apps
and vendors excel and
can help institutions
make considerable
improvements.
Recognize that every
institution is already in
the cloud by way of their
students’ cloud access.
Therefore, cloud adoption
allows institutions to gain
useful insight into and
control over that access.
1
2
KEY
LESSONS
HOW THE CLOUD AIDS HIGHER EDUCATION
SHELTON
WAGGENER
Shelton Waggener is the senior vice
president of Internet2, a U.S. national
research and education network. A
recognized leader in cloud technology,
Shelton oversees the Internet2 NET+
cloud services program, which provides
community and customized commercial
cloud services such as security,
infrastructure, platform, software, and
research environments to more than
300 U.S. universities. Prior to joining
Internet2, Shelton served as associate
vice chancellor and CIO of the University
of California, Berkeley.
Senior Vice President,
Internet2
Those who are making the move to the cloud should treat the
shift as a full transition from one technology stack to another,
says Shelton Waggener, senior vice president of Internet2. “The
difference from on-premises transitions (like mainframe to mini,
client server to web server) is that the technology stack isn’t
one that you build locally,” he says. “Cloud platforms simply
move much faster than any previous technology transition.
This migration is accelerating the pressure on chief information
officers globally, across all industries, to evaluate their technical
platform strategies. You simply cannot avoid being in the cloud,
whether you want to or not.”
“Three dimensions, without question, drive higher education
CIOs’ need for the cloud. Surprisingly, none of them has to do
with cost, which is where many people start and end their
thinking about the cloud. While costs are a substantial issue
and certainly a consideration worth engaging in and building
a strategy around, that isn’t really the most significant driver.
Instead, there are three trends around cloud that are the most
significant drivers: mobile-first strategy, big data, and security,”
says Waggener.
Students don’t think in terms of constrained environments.
Just like they do in the real world,they need to be able to
make decisions in real time,all the time.Twitter I Website I LinkedIn
Download the full e-book: The Future of Higher Education
6. 6Sponsored by: 6Sponsored by:
“The question of moving to the cloud is driven not by the cloud itself but
by its alignment with the mission of higher education as an industry, who
we are culturally and practically. We must collaborate to learn, innovate
and advance scholarship. We’re geographically diverse across multiple
campuses—even within single universities—and across institutions, so the
collaboration with each other is critical. Social media and social networking
have provided the means for people to stay online and be connected at all
times. Everyone is using the cloud daily, removing the question whether you
should adopt the cloud or not. In fact, your institution is already adopting
the cloud as a primary computing platform. The CIO’s job is to find ways
to make your institution’s move to the cloud as simple as it is for people to
adopt applications on a smartphone.”
As an example, Waggener points to changes in the way students currently
interact with institutions. In the past, colleges designed courses with
physical time and space constraints in mind. Today, however, those barriers
no longer exist. “Students don’t think in terms of constrained environments.
Just like they do in the real world, they need to be able to make decisions in
real time, all the time,” he says.
Another essential part of the technology shift, according to Waggener, is
big data. “The big data dimension of cloud computing is more than the shift
from owning infrastructure: It is now allowing for the ability to handle all
the capacities, indexing, and management of the data or the applications
environment that optimize your administration.”
HOW THE CLOUD AIDS HIGHER EDUCATION
I really believe that
being in the cloud gives
our higher education
institutions the
opportunity to be more
secure than they would
be by themselves.
7. 7Sponsored by: 7Sponsored by:
“Most savvy CIOs have recognized that what matters isn’t the computing power, storage, or even the application
but the data itself. And not just the data but the metadata—the data about the data. If you think in terms of all the
technology activities we do every day, every click on a device, every page view, every consideration of a student or
a faculty member is actually a data point to be managed, secured, and privacy protected. That’s the responsibility of
the CIO.”
“You need a technology environment that can expand or contract all the data collection and data analytics that
take place,” he adds. “If you’re going to build your own data center to accommodate all the possible use cases
(particularly for supporting research use cases), you need a lot of land and a lot of electricity. That’s just not a viable
path for our resource-constrained universities.”
Finally, security presents a special challenge for institutions not only because of their collaborative nature but also
because of the thousands of individuals who come to higher education fully connected through many of their own
devices. How do you secure such a wide array of environments? The old days of building central environments
and trying to secure them is no longer effective (nor possible given budget constraints). Waggener says that
institutions that are avoiding moving anything to the cloud shouldn’t fear security, however. “What we’re seeing is
cloud companies whose very survival is based on the security of their customers’ data. They invest a much greater
percentage of their resources in security than higher education is able to allocate. By carefully considering options
and adding cloud services in the right way, universities are actually adding security. I really believe that being in the
cloud gives our higher education institutions the opportunity to be more secure than they would be by themselves.”
HOW THE CLOUD AIDS HIGHER EDUCATION
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Heed the lessons
learned by early
adopters before moving
to the cloud, including
how they have adjusted
their security strategies
to secure cloud services.
Expect the way you
allocate resources,
especially employee
resources, to change,
but recognize that any
savings you experience
by implementing cloud
services will likely come
from other types of
changes.
1
2
KEY
LESSONS
TAKE A DIP IN THE CLOUD COMPUTING KNOWLEDGE POOL
TOM
DUGAS
As the director of Information
Security/Special Initiatives
at Duquesne University, Tom
Dugas develops and oversees a
comprehensive, unified information
cybersecurity program that includes
detection, prevention, incident
response, and threat awareness.
He is also responsible for identity
and access management and data
governance.
Director of Information
Security/Special Initiatives,
Duquesne University
Institutions tend to fall into one of three phases of cloud
computing adoption, according to Tom Dugas, director of
Information Security and Special Initiatives for Duquesne
University.
“The first category is cloud aware, where an organization is just
thinking about moving to the cloud. The institution knows that
the cloud is out there, but it’s not sure what it’s going to do with
it or how to get started with cloud adoption. The second is cloud
experimentation, where the institution starts to focus on one
particular service—email, for example—to get to the cloud.
The third is opportunistic cloud, which is where Duquesne fits.
We look at cloud solutions as ‘what is the right opportunity?’
My advice is, figure out where on that ladder your organization
thinks it is, and then think about the considerations in each area.”
Dugas says that most colleges and universities fall into the group
that is experimenting with the cloud. “What you want to think
about is whether somebody has paved the path already. Higher
education is rich in collaboration and opportunity, and we
can use what a lot of other folks have done before us in cloud
adoption without having to reinvent the wheel. Take the path
already paved. Use what you can from collaborative efforts.”
Take the path already paved.Use what you can
from collaborative efforts.Twitter
Download the full e-book: The Future of Higher Education
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Despite the collaborative nature of higher education, some institutions still
have cloud security concerns. According to Dugas, however, “Going to the
cloud doesn’t change your risk strategy: It just helps you focus on different
aspects of it.” For example, “The important things to think about in cloud
computing risk strategy are identity and access management (IAM). What
is the authentication method? What kind of authorization do you use? Can
you federate it? Does it work with your existing integration and existing IAM
points?”
Dugas says many institutions also worry about their data. He suggests
asking questions such as, “What kind of data are you looking to host in the
cloud, and how will you secure those data? Are you using single tenant or
multitenant? Will your data be spread out across multiple data centers across
the United States or even in foreign nations?” He advises, “Don’t be afraid
to ask those questions about your data.” He also suggests that new cloud
users also look inward, especially when it comes to risk assessment. “Higher
education is a really great collaborative area,” says Dugas, “but I think it’s
important to conduct an independent risk assessment. Don’t assume that
that assessment will turn out the same as the next institution’s.”
Dugas cautions that institutions won’t necessarily need fewer resources.
Instead, you may find that you use existing resources differently. “You may
add resources or change resource assignments to have more systems analysts,
business analysts, and integration experts rather than system administrators,
database administrators, and network engineers. You switch it around a bit to
TAKE A DIP IN THE CLOUD COMPUTING KNOWLEDGE POOL
Going to the cloud
doesn’t change your risk
strategy: It just helps
you focus on different
aspects of it.
focus more on all the key touch points between your cloud systems and your current systems on premise as well as your
user community. Moving to the cloud gains you elasticity. It is not always a cost savings, but rather it gives you the ability to
allocate resources differently.” These resource allocations often allow for new initiatives that can enhance the competiveness
of the institution or enhance the mission, which directly adds business value.
10. 10Sponsored by: 10Sponsored by:
A cloud-first strategy will help institutions address greater economies of
scale,increased agility,and enhanced security while focusing on the core
mission of providing faculty,staff,and students with more nimble and
innovative services.
R. “RAY” WANGPrincipal Analyst and Founder, Constellation Research
10Sponsored by:
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Educational institutions
may feel uncertainty
about moving to the
cloud, but by waiting,
they may be missing out
on many of the benefits
the cloud has to offer.
A successful move
to the cloud should
be preceded by in-
depth planning, risk
assessments, transition
strategies, costing
measurements and
metrics, and keeping
open communication.
1
2
KEY
LESSONS
PLAN FOR THE TRANSITION TO THE CLOUD
KENNETH C.
GREEN
Kenneth C. Green is the founding
director of the Campus Computing
Project, which is the largest
continuing study of e-learning
and information technology
in American higher education.
Campus Computing is widely cited
as a definitive source for data,
information, and insight about key IT
planning and policy issues that affect
U.S. colleges and universities.
Founding Director,
Campus Computing
Like many observers of IT in higher education, Kenneth C. Green,
founding director of the Campus Computing Project, views
the arrival of mission-critical, cloud-based enterprise resource
planning resources and services to be a matter of when, not if.
“Campus IT leaders recognize that the cloud is inevitable.
For example, 83 percent of the participants in the fall 2016
Campus Computing Survey said that cloud computing will play
an increasingly important role in their campus ERP strategy.
That’s a big number. Campus IT leaders acknowledge that their
institution’s impending migration to the cloud is a transition that
involves not just technology and data but also people and work
processes,” says Green.
Green notes that even though campus IT officers know the cloud
is inevitable and view it as beneficial, many institutions aren’t
yet rushing to the cloud for key ERP applications. “Our fall 2016
survey data reveal that CIOs and campus IT leaders see the
migration to the cloud for key ERP applications to be slow. For
example, less than a fourth expect their campus to be running a
cloud-based financial or student information system application
in five years, by fall 2021.”
83 percent of the participants in the fall 2016 Campus
Computing Survey said that cloud computing will play an
increasingly important role in their campus ERP strategy.Twitter I Website I Blog | LinkedIn
b
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Why the slow migration? More than any other IT market segment, higher
education is incredibly risk-averse. Many college and university IT leaders
would prefer to see other campuses go first in order to learn from the
experience of early adopters.
Moreover, for some campus tech leaders, cloud migration is also a matter
of command and control over their IT resources and operations. Some
IT officers may feel that their institutions have less control over key
ERP applications in the cloud, even though—at least on paper or on a
whiteboard—there are obviously significant operational, technical, and
perhaps even financial benefits involved in migrating to the cloud for
select applications.
There’s also some concern about securing mission-critical data in the
cloud. “There’s a sense on the part of many institutional leaders that they
have seen security problems in the cloud elsewhere, in corporate and
consumer markets. So not surprisingly, campus IT officers want to know
where their data reside and who is watching the data,” Green says.
To ensure long-term success with cloud-based applications, Green
suggests asking eight questions: “Can we, could we, why should we, what
will it cost, when do we, what can others tell us, what don’t we know to
ask, and how do we assess success?” He also suggests adding one more.
“There’s sort of a precursor to these questions, and that is, What’s the
compelling message from my provider, and am I ready for that compelling
message? This is really all about what you do in terms of planning,
risk assessment, transitions, and understanding costs. Campus officials
recognize that despite their best planning efforts they will encounter the
inevitable ‘known unknowns.’ The challenge is having a plan to address
these and related issues that emerge during the cloud migration process.”
PLAN FOR THE TRANSITION TO THE CLOUD
Campus IT leaders
acknowledge that their
institution’s impending
migration to the cloud is
a transition that involves
not just technology and
data but also people and
work processes.
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One way, of course, is to learn from those who have already made the journey. “It’s important to learn from
the experience of others,” Green says. He adds, “Take a deep breath and recognize that this is as much about
collaboration and teamwork between provider and user as it is about collaboration and teamwork among the
various constituencies on campus that will be responsible for implementation. There are a lot of moving parts, there
are a lot of silos, and there will also be a few egos and fiefdoms involved in the transition.”
What’s Green’s strategy for success? “Set modest goals and realistic deadlines, work in teams, build coalitions,
anticipate change, and communicate constantly,” he recommends. “Acknowledge the possibility of personnel
turnover, because people move.” Finally, colleges and universities must see the value in the cloud and trust their tech
providers if campuses are to migrate mission-critical institutional data and services to the cloud, and then reap the
benefits that cloud technology can provide.
PLAN FOR THE TRANSITION TO THE CLOUD
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Cloud vendors must
earn an institution’s trust
by showing that they
truly understand the
education market and
aren’t simply the flavor
du jour.
A more modular
approach to software
solutions can create
greater flexibility, but
often requires help in
the form of integration
services.
1
2
KEY
LESSONS
CAREFULLY CONSIDER CLOUD VENDORS
BILL
THIRSK
Bill Thirsk serves as the vice president
of Information Technology (IT) and CIO
at Marist College in Poughkeepsie, New
York, where he oversees all areas of
IT. Bill is a recognized expert in higher
education technology management,
providing his insights to recognized
publications such as The Wall Street
Journal and CIO Magazine. Bill also
actively serves as board chair of
NYSERNet.org and on the board of
directors of the Northeast Research and
Education Network.
Vice President of Information
Technology/CIO,
Marist College
With more than 30 years of experience in higher education IT
management, Bill Thirsk doesn’t mince words when it comes
to pinpointing why some educational institutions have been
slow to adopt cloud-based software technologies. “I’m going to
challenge the idea that there’s fear of the cloud,” he says. “I don’t
think there’s ever been fear of the cloud. It’s not fear, it’s really a
lack of trust for some of the people we do business with.”
Thirsk cites examples of companies that have come and
gone from the industry or have changed names and direction
multiple times over the years and suggests that when a brand-
new sales rep from one of these firms shows up in his office
looking to establish a long-term trust relationship with a system
of consequence, “I can tell you, it’s just not going to happen.”
“We are a different industry from the others for sure,” says
Thirsk. “We are much more parochial about what we do
because our customers live with us. These students are with us
24x7—when we make purchases that are of consequence, we
do it very, very carefully.”
I don’t think there’s ever been fear of the cloud.It’s not
fear,it’s really a lack of trust for some of the people we
do business with.
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Thirsk suggests that colleges and universities must sort various functions
into three distinct pillars, and then plan their cloud strategy accordingly:
• Pillar 1: Systems of Convenience. First, says Thirsk, are the systems
of convenience, like booking travel or expense reports. These systems
take a lot of maintenance and require outside relationships, but if they
go down or are corrupted, “they’re not going to kill you.”
• Pillar 2: Systems of Record. The second pillar consists of systems of
record, which may be proprietary to the institution and need a higher
level of security and reliable access.
• Pillar 3: Systems of Consequence. The third and most critical pillar,
says Thirsk, consists of “systems of consequence,” such as financial
data and personal information—key sources of insight that provide a
competitive edge or systems that, if a data breach occurred, could cost
the college or university not only its reputation but also a lot money.
All three tiers require serious consideration, says Thirsk, but he suggests
that the systems of consequence place a greater burden on vendors in
terms of reputation, reliability, consistency, and compatibility. “We’re
extremely careful to go only with high-level, trusted partners for any
service provision, particularly those that are cloud-based.”
CAREFULLY CONSIDER CLOUD VENDORS
These students are with
us 24x7—when we make
purchases that are of
consequence,we do it
very,very carefully.
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So, what are the most important considerations for choosing a trusted partner or vendor for cloud-based services?
“The first thing is that they have the right to be in the business,” says Thirsk. “By that I mean that their systems are
well architected and not overly complex. A vendor has to earn the right to tell me as a technologist that they know
what they’re doing.”
“The second thing to consider is whether the relationships underneath the system are fully disclosed,” says Thirsk.
“When you go to most cloud providers, you’re signing for a Software as a Service function, sitting on top of someone
else’s Platform as a Service and probably sitting on someone else’s real estate.” It’s critical for the educational
institution to fully understand these relationships and what it is really signing up for.
Thirsk admits that some smaller institutions with limited budgets are turning to the cloud to increase their
technology scope without having to make a lot of infrastructure improvements. Although he worries that this
mindset can lead to unanticipated consequences—companies losing data, going out of business, suffering security
breaches—he is encouraged that some vendors are moving to more focused, modular solutions that will give
institutions better choices and additional flexibility. The challenge then becomes integration, says Thirsk, something
both established vendors and new providers are beginning to address.
CAREFULLY CONSIDER CLOUD VENDORS
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