1. Hesham Moussa
Murrieta CA, 92563: usmcd13@gmail.com: (760) 390-3331
Chief Instructor/ Advisor, Secrete Clearance, B.S. Criminal Justice, bilingual Arabic / English, Emergency Medical
Technician I, with a background in Operations, Training, Safety, Administration, and Management, seeking a
Volunteer Fire Fighter position.
Coaching
Counseling
Coordination
MS Office 2010
Communications
Troubleshooting
Quality Control
Logic Systems
Analysis
Project Management
Scheduling
Time Management
EXPERIENCE
Emergency Medical Technician, American Medical Response, Riverside, CA (July 2015 – Present)
• Accurately conduct map reading to minimize call response time not to exceed ten minutes for 911 emergencies.
• Maintain al certifications necessary in performing Critical Care Transport (CCT) Emergency and Inner Facility Transfer
(IFT).
• Communicate with dispatch via radio and CAD the system destination, patient status, and other vital information.
• Develop and provide triage skills to provide optimal assistance to Paramedic partner for best patient care possible.
• Maintain clean and presentable unit while keeping it stocked and operation ready in accordance to OSHA & AMR rules.
• Deliver excellent customer service while working collaboratively with other public safety and first responders.
• Operate as patient advocate by protecting ones privacy, dignity, and help their loved ones in stressful times.
• Sustain comprehensive awareness with treatment protocols, quality assurance, and response requirements.
• Accurately document pertinent patient information on required forms with regard to Health Insurance Portability and
Accountability Act (HIPPA) and Patient confidentiality regulations.
• Comply with all state and company regulations for operating motor vehicle safely and with due regard to patients.
• Ensure readiness of assigned unit, medical supplies, necessary equipment and appearance standards.
Motor Transport Chief, U.S. Marine Corps, Camp Pendleton, CA. (April 2013 – April 2015)
• Mentored over 40 Marines on career enhancement, off-duty education, financial management, and motorcycle safety.
• Counseled Non-Commission Officers quarterly and junior troops monthly on their expectations, their current
performance, and areas of improvement.
• Sustained 84% readiness of $4M worth of rolling stock and tactical assets through routine service and maintenance.
• Directed Consolidated Memorandum Receipt (CMR) inventory inspections for $1.5M worth of tactical and field
expedient gear identifying repair and service discrepancies and replacement parts ordering.
• Operated Transportation Capacity Planning Tool (TCPT) submitting over 100 electronic support requests for ongoing
and future training and field exercises.
Logistics/Operations Advisor, U.S. Marine Corps, FOB Delaram II, Afghanistan. (August 2012- March 2013)
• Coordinated and directed motor transportation and logistics classes over 55 security forces, including: basic operation,
convoy procedures, immediate contact drills, quick response techniques, and self-recovery, maintenance, and ordering
replacement parts. Received Navy & Marine Corps Achievement Medal.
• Conducted over 2500 miles of incident-free partnered convoys for logistics and support missions.
• Assisted in ordering over $10,000 of computers and administration supplies to enhance the work environment and
establish effective reporting protocols.
• Enrolled over 400 Afghan National Army (ANA) soldiers into the Secure Electronic Enrollment Kit (SEEK) biometrics
system. Established rapport with ANA through weekly visits expressing interest in well-being and building trust.
Motor Transportation/Logistics, U.S. Marine Corps, Camp Pendleton, CA. (November 2010 – July 2012)
• Conducted over 5000 accident-free miles as a convoy assistant commander in garrison and field training environments.

2. Hesham Moussa Résume pg 2
• Ensured vehicle weekly, monthly, bi-annual and annually preventive maintenance checks are conducted, and
accurately recorded in accordance to regulations. Received a Meritorious Promotion.
• Achieved 86% in Field Supply & Maintenance Analysis Office (FSMAO) inspection in tactical vehicle readiness,
inventory, training records, and order replacement records and received the top platoon award in the unit.
• Ensured vehicle self-recovery and other field expedients skills including towing, backing–up trailer, and hooking the fifth
wheel; assisted in training and maintaining driver skills for operators.
• Updated local Standard of Operation (SOP) Ground Guide precautions, Hazardous Materials handling, Defense
Reutilization Management Office (DRMO) procedures, and Vehicle Mishap/Status reporting. Received Meritorious Mast.
Training / Operations Non-Commissioned Officer, U.S. Marine Corps, Camp Pendleton, CA. (Sept 2008 – October 2010)
• Supported 23 tactical vehicle-licensing classes for over 1,200 Marines for Afghanistan pre-deployment training plans
(PTP). Received Letter of Appreciation.
• Directed inventory, maintenance, and employment of $2.5M of Field Capability Sets (FCS) in support of regimental
Combat Operation Center (COC). Received Navy & Marine Corps Achievement Medal.
• Coordinated over 60 Helicopter Support Team (HST) Missions to ensure mission accomplishment and submitted After
Action Reports (AAR) for each mission to address any concerns or mishaps.
• Raised over $1,500 annually for Marine Corps Ball by organizing fundraising car washes, sports ticket raffles, and Corn
Maze Fair ticket sales.
Assistant Store Manager, Cold Stone Creamery, Mclean, VA. (May 2008-September 2008)
• Assisted store manager in projecting monthly and quarterly sales goals while relaying information to employees.
• Recruited, interviewed, and selected 8 qualified candidates to achieve current and future business goals.
• Supervised all inventory team members and assisted in customer service training, evaluating, and giving constructive
feedback and promotions recommendations.
• Addressed employee issues/conflicts and provided feedback during our monthly staff meetings.
• Utilized the store’s daily closing data to input into Microsoft Excel spreadsheets to calculate weekly sales to see if
anticipated goals were achieved.
• Ensured store standards were met and maintained, i.e., visuals, cleanliness, signage, and safety.
Department Manager, Pottery Barn Kids, Vienna, VA. (February 2008 –May 2008)
• Ensured satisfaction and needs of customers were met by showing knowledge in product support, uses, performance,
and quality and reduced the complaint percentage by 10%.
• Coached and motivated employees utilizing Specific, Measurable, Achievable, Realistic, and Timely (SMART) goals to
help reach their fullest potential and increase productivity.
• Supervised and delegated key roles ensuring merchandise floor-readiness, fixtures, and displays are prepared.
• Inspired and rewarded five employees who earned recognition due to their ambitious attitude and selflessness.
Warehouse Receiving Manager, Pottery Barn Kids, Vienna, VA. (September 2007– January 2008)
• Lead and developed a team of sales and stock room associates to manage work allocation, automated inventory errors,
and damaged merchandise to ensure accuracy.
• Reviewed and resolved accounting discrepancies regarding invoices, packing slips, and receiver reports. Monitored the
flow of paperwork from receiving to inventory control for timely data entry.
• Submitted receiving, storage, and distribution plans of all products quarterly to the store manager and ensured
compliance with loss prevention policies.
• Coordinated product flow requests, replenished stock inventory, and scheduled employees within allotted budget hours.
EDUCATION
A.A. Fire Science and Technology, Palomar College, GPA 3.5 (in process)
B.S. Criminal Justice Administration, Park University, GPA 3.7
References are available upon request

3. Hesham Moussa Résume pg 2
National Registry Emergency Medical Technician I, (16 week resident course), Palomar College
EMT California State Card, San Diego and Riverside County Certified
References are available upon request