1. JOE L. SANTIAGO
2556 S. Paddock Dr.
Wasilla, Alaska 99654
(229)251-2452
JoeyLS1976@gmail.com
http://www.linkedin.com/in/JoeyLS1976
QUALIFICATIONS
 United States Air Force
(15 Years, Honorable
Discharge)
 Operations, Supply
Chain, and Logistics
Management Experience
(12 Years)
 Logistics and Supply
Chain Database
Experience
 Microsoft Office
Proficient
 Associates of Science
Degree; Aviation
Maintenance Technology
 Pursuing Bachelors Degree
in
Aeronautics/Aviation/Logisti
cs Management
PROFESSIONAL EXPERIENCE
United States Air Force, Various Locations
2000-Present
Craftsman/ Operations Supervisor/ Logistics Coordinator; Aircraft Structural Maintenance
Joint Base Elmendorf-Richardson, Anchorage, Alaska
9696 Vandenberg Ave, Joint Base Elmendorf-Richardson, AK 99506
Supervisor: Michael LaFarr (907) 552-1414, may be contacted
 Managed/supervised/coordinated aircraft coatings refurbishment, restorations,
maintenance and modifications
 Prioritized, allocated, and dispatched time critical work orders to facilitate
operational needs utilizing material and human resources effectively/efficiently
 Analyzed, estimated, or reported production costs and results
 Compiled operational data to develop cost or time estimates, schedules, or
specifications
 Monitored and controlled special equipment inventory
 Conducted time and motion studies to identify opportunities to improve worker
efficiency
 Analyzed operational, production, economic, or other data, using statistical
procedures

2. JOE L. SANTIAGO
 Monitored forecasts and quotas to identify changes or to determine their effect on
supply chain activities.
 Defined performance metrics for measurement, comparison, or evaluation of supply
chain factors, such as product cost or quality.
 Analyzed inventories to determine how to increase inventory turns, reduce waste, or
optimize customer service.
 Develop procedures for coordination of supply chain management with other
functional areas, such as sales, marketing, finance, production, or quality assurance.
 Negotiated prices and terms with suppliers, vendors, or freight forwarders.
 Met with suppliers to discuss performance metrics, to provide performance
feedback, or to discuss production forecasts or changes
 Implemented new or improved supply chain processes
 Managed activities related to strategic or tactical purchasing, material requirements
planning, inventory control, warehousing, or receiving.
 Section Lead for Consolidated Support Section; responsible for programs continuity,
and ensured strict accountability and availability of hazardous materials, ensured
critical work center safety standards, foreign object damage awareness program
protocols, and security program protocol standards were met
 Reviewed and analyzed logistics requirements for, and established/organized
satellite Consolidated Support section worth $4.7 million; facilitated stand alone
capability for maintenance and refurbishments of aircraft
 Managed and sustained over $2.4 million of supply chain/stock assets for main
organizational work center—ensured 100% availability, continuity and accuracy
 Coordinated build up and movement of assets, cargo, personnel and equipment
worth $17.3 million for work center to deployed remote locations in accordance with
agency contingency plans; ensured/monitored records accuracy and tracking of
personnel, equipment, and cargo to facilitate proper and time critical movement to
various locations
 Reviewed/edited technical and administrative correspondence by team members
and leadership—ensured 100% accuracy; prepared and reviewed operational reports
and schedules to ensure accuracy and efficiency
Craftsman/Production Manager/ Supervisor/Program Manager, Aircraft/Aviation
Structural Maintenance, Moody Air Force Base, Georgia
Craftsman/Production Supervisor/Program Manager/Logistics Coordinator, Aircraft
Structural Maintenance, Spangdahlem Air Base, Germany
Journeyman/Program Manager, Aircraft Structural Maintenance, Osan Air Base, Republic of
Korea
Apprentice, Aircraft Structural Maintenance, Shaw Air Force Base, South Carolina
ADDITIONAL PROFESSIONAL EXPERIENCE
WALT DISNEY WORLD COMPANY (FULL TIME, AUGUST 1995- MARCH 2000)
Customer Service Specialist, Walt Disney World Resorts and Theme Parks (1995-1996)

3. JOE L. SANTIAGO
 Provided superior customer service to multi-national audience
 Ensured merchandise stock levels maintained on retail floor to maximize guest experience
 Utilized global merchandise/supply database to research and replenish stock levels
 Dispatched and coordinated retail package delivery and baggage services to ensure prompt
turnaround
EDUCATION/TECHNICAL DEVELOPMENT
 Embry Riddle Aeronautical University Daytona Beach, Florida
Bachelor of Science, Aeronautics – Minor in Aviation Management
(Projected June 2016)
 Community College of the Air Force
Associate of Science, Aviation Maintenance Technology
2015
 Business Management Seminar (2006)
 Organizational Conflict Management Seminar (2006)
 Logistics and Supply Chain Management (2004)
 Human Relations (2014)
 Professional and Unprofessional Relations (2014)
 Organizational Leadership Development Course (2013)
 Supervisor Development Course (2004)
 USAF Airman Leadership School (2004)
 USAF Noncommissioned Officer Academy (2013)