2. 13-2
HR POLICIES
Hero Honda Ltd is a joint venture company
between Honda Japan and Hero Group India.
People management practices at Hero Honda
are a reflection of those of their Japanese
partner, Honda Motors, although they differ in
implementation.
The „fill it, shut it, forget it ‟mantra for its CD
100 model holds true for Hero Honda‟s HR
practices.
3. 13-3
FILL IT – HIRING.
Its not filling fuel in a bike, filling in
organizational fuel - its people.
Filling in positions with employees that best
suit the requirement governs the recruitment
policy at Hero Honda.
4. 13-4
The recruitment process is an annual affair at
Hero Honda carried out in two phases
1 Hiring managerial and engineering recruits
under the supervision of corporate HR, in
addition to a plant representative (either the
HR head or a General Manager).
Campus recruitments and advertisements
are main sources of hiring these people.
5. 13-5
2 Phase two involves shop floor hiring, for
which the plant‟s HR is solely responsible.
Hero Honda has put in considerable effort to
drive its recruitment process at the plant
level.
. A diploma from Industrial Training Institutes
(ITIs) and experience determine a
candidate‟s rank in the organization.
A written exam is held to assess candidates‟
technical / professional knowledge, IQ and
general aptitude.
Traits like honesty, earnestness and integrity
are assessed during the interview.
6. 13-6
SHUT IT - TRAINING
Having filled the positions, it‟s time to equip
employees with relevant information and
training.
Hero Honda has a formalized introduction
programme at the plant and the corporate
levels.
The induction programme begins with
classroom lectures on the company‟s vision,
mission, goals, culture and values.
7. 13-7
Apart from the knowledge of business
operations, the five golden rules of work at
Hero Honda- punctuality, cleanliness, quality
of work, maintenance of equipment and
courteousness and helpfulness towards
customers are emphasised.
The employee development programmes at
Hero Honda include areas like team building,
quality control, stress management, time
management etc.
8. 13-8
EMPLOYEE POLICY
“Hero is growing, grow with Hero,” is the
governing principle of Hero Honda‟s labour
management practices.
It was one of the first few companies to offer
benefits like house rent allowance (HRA),
leave travel allowance (LTA) and uniform
allowance to its employees.
It has a suggestion system that seeks
employee suggestions regarding work
processes, company culture and other
relevant matters.
9. 13-9
Employees providing the best and
implemental solutions are rewarded suitably.
As a recruitment practice, employment is
provided to family members of employees
especially in the case of untimely death or
retirement.
10. 13-10
FORGET IT
Having hired the right people, and equipped
them with adequate information and training,
the company gives them enough
opportunities to prove themselves.
Star performers are given an opportunity to
pursue correspondence courses in Japanese
management techniques.
Employees also have an option of taking ILO
sponsored courses on labour management.