STRESS is our body’s physical, mental andchemical reactions to circumstances thatfrighten, confuse, endanger or irritate us.
According to Beehr and Newman,“Job stress is a condition arising from theinteraction of the people and their jobs, andcharacterized by changes within people thatforce them to deviate from their normalfunctioning.”
Some important points relating tothe nature of stress are :- Stress is a neutral word- It is not bad in and of itself. But when stress iscreated by undesirable outcomes, it becomes Distress.On the other hand, if it is created by desirable andsuccessful effects it is called Eustress.
Stress is associated with constraints and demand- Constraints prevent an individual from doingwhat he or she desire.Demand refers to the loss of something desired. Two conditions are necessary for potential stress tobecome actual stress. They must be :i. Uncertainty over the outcome, andii. Outcome must be important.
NATURE OF STRESSPERFORMANCEHIGHLOWLOW STRESS OPTIMUM STRESS HIGH STRESS
Stress levels Low stress Optimum stress High stressReactions Boredom/Apathy High energy ExhaustionBehaviors Low motivationCarelessnessPsychologicalPhysical withdrawalHigh motivationHigh involvementAnxietyNervousnessBad judgementPerformance Low performance High performance PoorperformanceHealth effects Dull health Good health InsomniaPsychomaticillnesses
Job ConcernsCareer ChangesEconomic ProblemsChange In Life StructureThe Pace Of LifeLife Change & Life Traumas
For Individual For Family To OrganizationsPhysiologicalSymptomsPsychologicalSymptomsBehavioralSymptoms
Individual’s and organizationalapproaches to managing stress.INDIVIDUAL APPROACHES Knowledge About Stress Physiological Fitness Time Management Assertiveness Social Support Network Readjust Life Goals Relaxation Techniques Plan Your Life In Advance
ORGANISATIONAL APPROACHES• Selection and placement• Goal setting• Improved communication• Redesigning jobs• Participative decision making• Building team work• Personal wellness programmes