Hemlata Raval is seeking a position as a front desk receptionist or medical biller utilizing over 10 years of experience in those roles. She has a proven track record of strong customer service, attention to detail, and managing medical billing software and patient accounts. Previously she worked as a front desk assistant and medical biller at a physician's clinic in Hamtramck, MI, and currently works as a sales associate at a jewelry store, bringing customer relations skills.

1. Hemlata Raval Ph. # 248-417-9344
28478 Lake Park Dr., Farmington Hills, MI 48331 e-mail: hraval99@gmail.com
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Objective:Seeking a position where I can use my experience as front desk receptionistand medical biller
Work Experience:
Sales Associate, Highglow Jewelers, Garden City, MI 2011 – Present
 Dedicated, dependable and reliablesales associatewith energetic spiritin a high-end retail jewelry
business
 Proven track record of over $50,000 sales per year
 Excellent at customer engagement and relationship buildingusing communicationsand consultingsales
approach
 Effective team player
Medical Biller and Front Desk Assistant, Madison Medical p.c.Clinic,Hamtramck,MI 2002 – 2011
 Successfully handled followingposition ata high volume general physician officewith 4 physicians
 Positivetrack record handlingcomplicated cases
 Flexibleto attend multipleclinicover the week (Hamtramck, Westland,Canton)
Medical Biller:
 Detailed oriented and quality focused professional billingspecialist
 Long term experience in reconciling insurance, patientpayments and resolvingaccountdisputes
 Managed variety of billingand practicemanagement software applications
 Ensured document and code accuracy for all submitted statements
Front Desk Assistant:
 Responsibleto Check-in and out each patient upon arrival and departurefor their appointment, Updated
demographics and insuranceinformation and enter new information in the computer
 Scanned insurancecards,pictureID, etc. into patient chart.Attach incomingpatient information and
forward to physician or assistantper officepolicy
 Performed all receptionistduties which includegreeting all patients and visitors immediately upon
arrival,Answer phone and take messages, forwardingin a timely fashion to provider or assistant,
Scheduled appointments, assisted patients,staff,and physiciansas needed
 Posted charges and receipts upon request. Distributed all incomingfaxes and emails to proper individuals.
Complied and submitted high volume patient medical charts
 Maintained patient confidentiality
Education:
Medical BillingCertificate,CarnegieInstitute, Troy, MI 2002
Bachelor of Commerce, City Commerce College, Gujarat,India 1979
ComputerSkills:
MicrosoftWords,Excel, Power Point
Reference:
Availableupon request