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HCL helps reduce ticket distribution costs by creating an accessible and open distribution channel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BACKGROUND CHALLENGES / OBJECTIVES SNAPSHOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
RESULTS / BENEFITS THE SOLUTION “ This project is a key initiative in our overall strategy and you have responded to the challenge. You have proven yourselves to be strong partners and we appreciate your dedication.” -  Manager, Strategic Initiatives   CUSTOMER TESTIMONIALS Ticket Distribution –  SOA based open architecture to develop web services for Low Fare Search, Air Booking, Retrieve PNR, etc; OTA Compliant web service for inventory distribution;  Built an Internationalization Framework to help add new destinations with multi-lingual support capabilities; Recommendations  in selected areas led to over 30% savings, and over 50% reduction in the application landscape, automation of manual processes, etc; Developed a roadmap for migration from GDS to the GNE (Global New Entrants) distribution fee system and created an integration suite (Direct Connect Solution) to connect to GNE 30% faster with low cost of migration. Corporate Management -  Developed a web-based corporate contract mgmt application with features like customer profile, contract number, validity, discounts, terms & conditions, and a pricing engine for calculation of discounts; Online booking is based on various fare families and payment functionalities using SOA based web services; Provided integrations between existing legacy systems and the fare management system; Provided travel agents with the ability to book using specified contracts information; Multiple discounts structure provided for different legs of a journey under the same PNR; Online corporate/ private fares on aircanada.com; Generation of three levels of expense reports (employee, department and company) for better   cost control Marketing & Promotion –  Built a role-based web application to manage promotional products for online booking; Generated product codes; Managed black-out periods; Managed product discounts; Managed email templates & qualified customer lists published dynamically on the web; Created appropriate Call Center interfaces ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hello, I’m from HCL!  We work behind the scenes, helping our customers to shift paradigms and start revolutions. We use digital engineering to build superhuman capabilities. We make sure that the rate of progress far exceeds the price. And right now, 80,000 of us bright sparks are busy developing solutions for 500 customers in 31 countries across the world.  How can I help you? www.hcltech.com

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HCL helps one of the largest airline in north america reduce ticket distribution costs

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