HCL MakesTravel Much More Safer

HCL helps a leading airline in Asia reduce 25% of its IT cost ,[object Object],[object Object],[object Object],[object Object],[object Object],BACKGROUND ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CHALLENGES / OBJECTIVES SNAPSHOT ,[object Object],[object Object],[object Object],[object Object]

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HCL empowers a popular online travel portal handle 300,000 hits per day through unique architectural design ,[object Object],[object Object],[object Object],[object Object],[object Object],BACKGROUND CHALLENGES / OBJECTIVES SNAPSHOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

RESULTS / BENEFITS THE SOLUTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Working for the past four years with New Delhi-based HCL Technologies Inc., …virtually bet its future on offshoring. Determined to cut capital costs, improve time to market, and ramp-up quickly to meet explosive growth, …..had, at one point, 166 HCL consultants working on projects across four continents…” - Chief Information Officer CUSTOMER TESTIMONIAL

HCL helps increase bookings for an online travel portal specializing in last-minute deals ,[object Object],[object Object],[object Object],[object Object],[object Object],BACKGROUND CHALLENGES / OBJECTIVES SNAPSHOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

RESULTS / BENEFITS THE SOLUTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

HCL’s Sales Management CRM solution enables a 50% reduction in incident rates while improving user satisfaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BACKGROUND CHALLENGES / OBJECTIVES SNAPSHOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

RESULTS / BENEFITS THE SOLUTION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

HCL helps reduce ticket distribution costs by creating an accessible and open distribution channel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BACKGROUND CHALLENGES / OBJECTIVES SNAPSHOT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

RESULTS / BENEFITS THE SOLUTION “ This project is a key initiative in our overall strategy and you have responded to the challenge. You have proven yourselves to be strong partners and we appreciate your dedication.” - Manager, Strategic Initiatives CUSTOMER TESTIMONIALS Ticket Distribution – SOA based open architecture to develop web services for Low Fare Search, Air Booking, Retrieve PNR, etc; OTA Compliant web service for inventory distribution; Built an Internationalization Framework to help add new destinations with multi-lingual support capabilities; Recommendations in selected areas led to over 30% savings, and over 50% reduction in the application landscape, automation of manual processes, etc; Developed a roadmap for migration from GDS to the GNE (Global New Entrants) distribution fee system and created an integration suite (Direct Connect Solution) to connect to GNE 30% faster with low cost of migration. Corporate Management - Developed a web-based corporate contract mgmt application with features like customer profile, contract number, validity, discounts, terms & conditions, and a pricing engine for calculation of discounts; Online booking is based on various fare families and payment functionalities using SOA based web services; Provided integrations between existing legacy systems and the fare management system; Provided travel agents with the ability to book using specified contracts information; Multiple discounts structure provided for different legs of a journey under the same PNR; Online corporate/ private fares on aircanada.com; Generation of three levels of expense reports (employee, department and company) for better cost control Marketing & Promotion – Built a role-based web application to manage promotional products for online booking; Generated product codes; Managed black-out periods; Managed product discounts; Managed email templates & qualified customer lists published dynamically on the web; Created appropriate Call Center interfaces ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

HCL MakesTravel Much More Safer

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HCL MakesTravel Much More Safer