The document presents a case study of the Haulage Management System (HMS) implemented at Impoma Haulage Company. The HMS automates the company's processes for managing vehicles, drivers, customers and transportation requests. It addresses problems with the previous manual system, such as difficulties tracking vehicles and scheduling routes. The system architecture and use cases are described, along with functional and non-functional requirements. A demonstration shows the system performing key functions for users. In conclusion, the HMS successfully addresses the needs that existed prior to its development.

1. HAULAGE MANAGEMENT
SYSTEM
(HMS)
A CASE STUDY OF IMPOMA HAULAGE
COMPANY
Student name: Tumsifu Kaoza
Registration number: 12421/T.10
Supervisor: Estalla Maseta
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2. Contents
Introduction
Problem description
Implementation of the system
System requirement specification
Demonstration
Conclusion
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3. INTRODUCTION
Haulage management system is the system which
allows and simplifies the process of transportation of
goods in the community by the transportation
company. A company has several properties that it
needs to keep its details, there are drivers employed
in the company and customers who trade with the
company. So from these the company needs to keep
document of each of the property it owns, customer
details and employed drivers to the company. All
these can be done in a more convenient way by
using a Haulage Management System which can
simplify data storage, retrieval, processing and the
decision making by the administrator.
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4. PROBLEM DESCRIPTION
The currently used system has got so many
problems which lead to inefficiency
performance and lack of effectiveness in
company operation. Such problems brought
about by the manual paper based system used
are as follows:
Manual system caused the company owners
to spend a lot of time and resources in finding
vehicles details, planning and setting routes,
and assigning vehicles and drivers to routes.
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5.  Customers are faced with difficulties in making
transactions like ordering, and viewing their
transportation requests whether they have been
accepted or not.
 At the time when the customer wants to cancel his/her
order requests, it becomes difficult to contact the
company for his/her request to be processed as they are
required to contact physically the managers so as to
make a transportation request.
 The company fails to store and manage its data for
proper and efficient decision making.
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6. VALUES OF THE SYSTEM
It is a promising future growth of haulage
companies as it has automated most of the
company business processes.
The system assists managers in decision
making such as transportation decisions.
The system helps to input company and
customer information.
Low initial and running cost, secured
haulage, the system will serve large
proportion of population.
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7. LIMITATIONS OF THE SYSTEM
The system does not meet the following:
 Online payment of orders like the use of advanced payment
such as PayPal, credit cards and direct mobile phone
payment.
 Implement a mechanism to manage order changes which
seems to affect the HMS operations.
 Integrate a HMS with a warehouse so as to simplify the
process of transportation.
 Integrate the system with mobile phone in such a way that
customers can place order by using his/her mobile phone
even without internet connection.
 Integrate the system with GPS(Global Positioning System) so
that trucks can be managed when on road so as to ensure
security of the goods, trucks and drivers.
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8. IMPLEMENTATION OF THE
SYSTEM
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9. SYSTEM ARCHTECTURE
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10. USE CASE DIAGRAM FOR HMS
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11. SYSTEM REQUIREMENTS
SPECIFICATION
The system provides several services to its
users, and all of the services are derived from
the following requirements
FUNCTIONAL REQUIREMENTS
The administrator shall be able to register
new records to the system such as trucks
and drivers.
The administrator of the system shall be able
to search the customers and display
information of that specific customer.
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12. The administrator shall be able to schedule
trips depending on the order that has been
made.
Customers shall be capable to register
themselves to the system in situations they
cannot go physically to the company office.
The administrator shall be capable to delete
various records from the system such as
customers and trips made.
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13. The administrator shall be able to check trips
and payment status and approve them.
The administrator shall be allowed to view
reports of various kinds from the data stored
on the system such as orders made, truck list,
drivers registered, a list of customers, trips
orders completed/made.
Each user using the system shall be uniquely
identified by his or her username and
password provided his/her access privileges.
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14. NON-FUNCTIONAL REQUIREMENTS
 Accessibility: The system should allow access to
the system by its users on the basis of the access
privileges they have been given. After being granted
access to the system they should be able to
navigate within the system and perform the roles
required for them.
 Interface: The interface should be user friendly so
that user can navigate with easy without acquiring
any special system use training.
 Reliability: The system should always be available,
that is the rate of failure occurrence should be low
with low probability of unavailability.
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15. DEMONSTRATION
Haulage Management System performs
functionalities as it was proposed early.
Followed is the demonstration to show the
services that the system offers to its users.
Contact: kaozat@yahoo.com
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16. CONCLUSION
The overall requirements specification for
the system and the proper working of the
system to a hauling working environment
has proven successfulness of the system as
the gap that existed before the development
of this system has now been filled through
the usage of a Haulage Management
System as all requirements of users has
been met.
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17. 5/9/2014
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