Gonzalo Bacigalupe presented on harnessing Web 2.0 technologies to enhance collaboration and leadership effectiveness for department chairs. The presentation aimed to identify tasks that chairs can effectively address using Web 2.0, discuss chairs' feelings of inadequacy around technology, and explore popular web-based software tools. Bacigalupe acknowledged that technology choices are temporary and decisions are influenced by factors outside one's control. The goals were to leverage technology to tackle challenges, have open discussions, and think about tools adoption rather than knowledge gaps.