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Joel Montvelisky
Chief Solution Architect
Simple & Flexible Test Management
12 Tips for Becoming
a MoreProfessionalTester
(…or how to stop being a Non-Professional tester)
A little about me…
 Professions :
(last 17 years)
- Tester
- QA Manager
- Blogger
- Speaker
- Solution
Architect
 Some numbers:
- 1 wife
- 3 kids
- 1 dog & 1 fish
- 21 Km
 PractiTest
- Chief Solution Architect
- QA Manager (retired)
Simple & Flexible Test Management
 Other interesting stuff
State of Testing Survey
& Report 2013
 What’s the state of the global testing community?
 Tea-Time with Testers, PractiTest &
tens of bloggers and tweeps
 600+ respondents & 40+ countries
 Report available for Free (PractiTest’s blog)
 Webinar with Jerry Weinberg &Fionna Charles
(TTwT Site)
 Will run yearly – context driven work in progress
Simple & Flexible Test Management
Is Testing a Profession?
Simple & Flexible Test Management
“A type of job that requires
special Education, Training, or Skill”
A profession is also something you
belongto and identifywith…
Profession (Merriam-Webster):
Why do so many testers
feelthey are not Professionals???
Simple & Flexible Test Management
What makes
someone A Professional?
Simple & Flexible Test Management
Let’s take a couple of examples
of Professionals in other fields
 A Doctor
 A Wood Craftsman
 A Soldier  Knowledge
 Experience
 Tools
Simple & Flexible Test Management
The Professional
“Virtual Toolbox”
A set of tools that the professional
knows when and how to use.
Simple & Flexible Test Management
The Testing Professional
Virtual Toolbox
 Methodological tools
 Technical tools
 User Advocacy tools
 Project tools
 Communication tools
Simple & Flexible Test Management
Do you know what’s in
Your Toolbox?
Simple & Flexible Test Management
Mapping and planning
your Testing Toolbox
Tip 1 – Map your virtual toolbox
Study your strong and weak points, what tools do you have
right now and what you need to acquire or develop.
Simple & Flexible Test Management
Tip 2 – Define your career path
Understand where do you want to be in 2,
5 and 10 years from now, and draw a plan
on how you will get there.
How do you test today?
Simple & Flexible Test Management
Your Virtual Toolbox-
Methodological Tools
Tip 3 – Combine multiple testing techniques
Don’t work all the time only with one knife. Sometimes you
will need to use a fork and a spoon too.
Tip 4 – Renounce your Testing Ego
Leave your emotions outside the testing lab, concentrate on
the testing tasks and NOT on the people around them.
Simple & Flexible Test Management
Are you a
Technical Tester?
Simple & Flexible Test Management
Youneed to be (at least)
Technically Proficient !
Your Virtual Toolbox-
Technical Tools
Tip 5 – Use more technical tools
Find ways to automate parts of your work to become more
efficient. Learn a scripting language, download a tool/s and
spend some time perfecting your knowledge of it.
Tip 6 – Be part of the “technical talk” of your project
Get involved in the technical aspects. Participate in design
sessions, code walkthroughs, learn about the system’s
architecture, ask your programmers about the internals of their
work.
Simple & Flexible Test Management
Tip 7 – Work with internal feeds & logs
Learn to work with as much “internal information” as possible.
System feeds, product logs and monitoring tools will help you to
understand not only what happens to the UI but also what’s
going on “behind the scenes” of your product.
Simple & Flexible Test Management
Your Virtual Toolbox-
Technical Tools
What are you doing to
get to know your users?
Simple & Flexible Test Management
Your Virtual Toolbox-
User Advocacy Tools
Tip 8 – Meet your users
Interact with your users, if possible
visit them to see how they work,
understand what are their real needs
and problems.
Tip 9 – Create user profiles
Have something tangible you can use while
planning, developing and discussing your
product.
Simple & Flexible Test Management
How are you collaborating
outside of your actual testing?
Simple & Flexible Test Management
Your Virtual Toolbox-
Project Management Tools
Tip 10 – Manage the Risk of your Project
Many project lack Risk Managers. Asses the
project and product risks, manage them
and provide on-going visibility
Tip 11- Start testing Earlier
Don’t wait until they throw the first build over the wall and
ask you to test it
Simple & Flexible Test Management
How do you communicate the
information you gather?
Simple & Flexible Test Management
Your Virtual Toolbox-
Communication Tools
Tip 12 – S-M-A-R-T Communication
Simple – Measurable – Actionable – Repeatable - TIMELY.
Simple & Flexible Test Management
Tip 13 – Respect is earned
and it cannot be given
Behave professionally
Prove yourself in a number of situations
Solve issues, it is not enough to point at them
Simple & Flexible Test Management
Becoming a more Professional
Testers – all 13 tips
1. Map your toolbox
2. Define your career path
3. Combine testing techniques
4. Renounce your testing ego
5. Use more tech tools
6. Be part of the tech discussion
7. Work with feeds & logs
Simple & Flexible Test Management
8. Meet your users
9. Create user profiles
10. Manage all Risk
11. Start testing earlier
12. S-M-A-R-T communication
13. Earn your respect
And finally, back to our Doctor
If you got to choose, who would you go to?
The one who has all the
fancy diplomas on the wall
and sits all day in his office?
-- or --
The one who is constantly
learning from experience and
treating the latest illnesses?
Simple & Flexible Test Management
About
 SaaS ALM Solution
 Simple & Intuitive – yet – Methodological & Flexible
 Integrates with Jira, Redmine, Bugzilla, SVN, Selenium, QTP,
Ranorex, SoapUI, etc…
 Best Darn Support in the Business 
Simple & Flexible Test Management
Thank You!
joel@practitest.com
http://qablog.practitest.com
Simple & Flexible Test Management

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12 Tips to Become a more Professional Tester

  • 1. Joel Montvelisky Chief Solution Architect Simple & Flexible Test Management 12 Tips for Becoming a MoreProfessionalTester (…or how to stop being a Non-Professional tester)
  • 2. A little about me…  Professions : (last 17 years) - Tester - QA Manager - Blogger - Speaker - Solution Architect  Some numbers: - 1 wife - 3 kids - 1 dog & 1 fish - 21 Km  PractiTest - Chief Solution Architect - QA Manager (retired) Simple & Flexible Test Management  Other interesting stuff
  • 3. State of Testing Survey & Report 2013  What’s the state of the global testing community?  Tea-Time with Testers, PractiTest & tens of bloggers and tweeps  600+ respondents & 40+ countries  Report available for Free (PractiTest’s blog)  Webinar with Jerry Weinberg &Fionna Charles (TTwT Site)  Will run yearly – context driven work in progress Simple & Flexible Test Management
  • 4. Is Testing a Profession? Simple & Flexible Test Management “A type of job that requires special Education, Training, or Skill” A profession is also something you belongto and identifywith… Profession (Merriam-Webster):
  • 5. Why do so many testers feelthey are not Professionals??? Simple & Flexible Test Management
  • 6. What makes someone A Professional? Simple & Flexible Test Management
  • 7. Let’s take a couple of examples of Professionals in other fields  A Doctor  A Wood Craftsman  A Soldier  Knowledge  Experience  Tools Simple & Flexible Test Management
  • 8. The Professional “Virtual Toolbox” A set of tools that the professional knows when and how to use. Simple & Flexible Test Management
  • 9. The Testing Professional Virtual Toolbox  Methodological tools  Technical tools  User Advocacy tools  Project tools  Communication tools Simple & Flexible Test Management
  • 10. Do you know what’s in Your Toolbox? Simple & Flexible Test Management
  • 11. Mapping and planning your Testing Toolbox Tip 1 – Map your virtual toolbox Study your strong and weak points, what tools do you have right now and what you need to acquire or develop. Simple & Flexible Test Management Tip 2 – Define your career path Understand where do you want to be in 2, 5 and 10 years from now, and draw a plan on how you will get there.
  • 12. How do you test today? Simple & Flexible Test Management
  • 13. Your Virtual Toolbox- Methodological Tools Tip 3 – Combine multiple testing techniques Don’t work all the time only with one knife. Sometimes you will need to use a fork and a spoon too. Tip 4 – Renounce your Testing Ego Leave your emotions outside the testing lab, concentrate on the testing tasks and NOT on the people around them. Simple & Flexible Test Management
  • 14. Are you a Technical Tester? Simple & Flexible Test Management Youneed to be (at least) Technically Proficient !
  • 15. Your Virtual Toolbox- Technical Tools Tip 5 – Use more technical tools Find ways to automate parts of your work to become more efficient. Learn a scripting language, download a tool/s and spend some time perfecting your knowledge of it. Tip 6 – Be part of the “technical talk” of your project Get involved in the technical aspects. Participate in design sessions, code walkthroughs, learn about the system’s architecture, ask your programmers about the internals of their work. Simple & Flexible Test Management
  • 16. Tip 7 – Work with internal feeds & logs Learn to work with as much “internal information” as possible. System feeds, product logs and monitoring tools will help you to understand not only what happens to the UI but also what’s going on “behind the scenes” of your product. Simple & Flexible Test Management Your Virtual Toolbox- Technical Tools
  • 17. What are you doing to get to know your users? Simple & Flexible Test Management
  • 18. Your Virtual Toolbox- User Advocacy Tools Tip 8 – Meet your users Interact with your users, if possible visit them to see how they work, understand what are their real needs and problems. Tip 9 – Create user profiles Have something tangible you can use while planning, developing and discussing your product. Simple & Flexible Test Management
  • 19. How are you collaborating outside of your actual testing? Simple & Flexible Test Management
  • 20. Your Virtual Toolbox- Project Management Tools Tip 10 – Manage the Risk of your Project Many project lack Risk Managers. Asses the project and product risks, manage them and provide on-going visibility Tip 11- Start testing Earlier Don’t wait until they throw the first build over the wall and ask you to test it Simple & Flexible Test Management
  • 21. How do you communicate the information you gather? Simple & Flexible Test Management
  • 22. Your Virtual Toolbox- Communication Tools Tip 12 – S-M-A-R-T Communication Simple – Measurable – Actionable – Repeatable - TIMELY. Simple & Flexible Test Management
  • 23. Tip 13 – Respect is earned and it cannot be given Behave professionally Prove yourself in a number of situations Solve issues, it is not enough to point at them Simple & Flexible Test Management
  • 24. Becoming a more Professional Testers – all 13 tips 1. Map your toolbox 2. Define your career path 3. Combine testing techniques 4. Renounce your testing ego 5. Use more tech tools 6. Be part of the tech discussion 7. Work with feeds & logs Simple & Flexible Test Management 8. Meet your users 9. Create user profiles 10. Manage all Risk 11. Start testing earlier 12. S-M-A-R-T communication 13. Earn your respect
  • 25. And finally, back to our Doctor If you got to choose, who would you go to? The one who has all the fancy diplomas on the wall and sits all day in his office? -- or -- The one who is constantly learning from experience and treating the latest illnesses? Simple & Flexible Test Management
  • 26. About  SaaS ALM Solution  Simple & Intuitive – yet – Methodological & Flexible  Integrates with Jira, Redmine, Bugzilla, SVN, Selenium, QTP, Ranorex, SoapUI, etc…  Best Darn Support in the Business  Simple & Flexible Test Management