1. Muni Chandra p
Mobile: (+91) 9148874880
Email: munichandrasfdc@gmail.com
Career Objective:
To pursue a career where my analytical, problem solving and engineering skills will be put on for successful
execution of task and to associate myself with a prestigious company and become an integral part of its
workforce.
Professional Summary:
• Having 3+ years of Professional experience in IT Industry.
• Extensive experience in activities related to SFDC and Good knowledge on configuration, development,
data migration in Salesforce platform.
• Sound knowledge on creating fields, record types, profiles and roles, page layouts, field level security,
workflow, validation rule, formula fields, triggers, objects, applications.
• Strong skills in developing on Visualforce page, Apex classes, controllers, Model-View-Controller (MVC)
and data base operations (SOQL and SOSL).
• Implemented security and sharing rules at object, field, and record level for different users at different
levels of organization. Also created various profiles and configured the permissions based on the
organizational hierarchy.
• Involved in unit testing and test coverage for triggers and Apex classes.
• Experience on Eclipse IDE with Force.com Plug-in, Data Loader, import wizard and Salesforce.com
sandbox environments.
• Experience on the requirement gathering from the client and prepared design and development
documents.
• Excellent team role, self-motivated, quick learner with good communication skills and trouble-shooting
capabilities.
Technical Expertise:
• Sales force CRM : Profiles , Roles ,OWD, Apex Classes ,Triggers ,Visual Force Pages, Workflows .
• Sales force CRM Tools :Data Loader,Force.com Builder, Force.com IDE(Eclips3.4)

2. • Programming Language :C, Apex, Basic java
• Database :SQL-Server
Educational Qualifications:
B.Tech from Jawaharlal Nehru Technological University, Anantapur.
Certifications:
Sales force Developer DEV 401.
Professional Experience:
• Working as a Software Developer in wipro technologies from sep 2014 to till date.
• Worked as a Software Engineer in Ness technologies from Sep 2012 to Aug 2014.
Key Projects Handled:
Project 1
Title : Customer Service Process
Cloud : Service Cloud
Duration : Sep-2014 to till date.
Technologies : Salesforce.com and Force.com.
Role : Configuration, Development and Client interaction.
Description: Nikon is having Global market in Optical Instrumentation. Nikon understands its
customers' local and global needs and attempts to fulfill them through a variety of domestic and international
services. Sales Force Sales Applications help Organizations to improve Sales and customer service by enabling
users to share and mange all relevant information about Customers and partners. The project involves the
configuration of Sales Force applications to accommodate Leads, Opportunities, Customers, Agreements and
Contacts. Based on their requirements we customized an application that well suited for them.
Responsibilities:
• Requirement gathering from the client
• Prepare design and development documents
• Developed apex classes, triggers and visual force pages for applying the business logic on database
events.
• Good hands on Email Services, Scheduler class and Batch Apex.

3. • Actively involved in Impact Analysis and resolution during the Business Testing phase and was
instrumental in fixing a large number of critical expense bugs.
• Deployed components from Development environment to Sandbox and from Sandbox to Production u
sing eclipse.
Project 2:
Title : Healthcare services
Cloud : Service Cloud
Technologies : Salesforce.com and Force.com.
Duration : Dec-2012 to Aug-2014.
Role : Visual Force Development.
Description: Genentech is a pharmaceautical organisation that has mainly two Accounts in sales force
(HCP – Health Care Professional, HCO – Health Care Organisation). This Project involves supporting the
application i.e., dealing with the issues faced by Clinical Specialists (Sales Représentative) in registering calls,
issues in access for individuals with the accounts and many other. Also involves maintaining the changes made
to the accouant.It involves dealing with the Reports and dashboards as well.
Responsibilities:
• Configuration and support of the CRM Application which involves building user interface, implementing
business logic using workflows, validations & approval processes , data monitoring & management,
Reports, Dashboards.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
Used it to read, extract, and load data from comma separated values (CSV) files.
• Implemented web based case management automation – Web to Case (on Case Object) to track and
solve customer’s issues.
• Worked on the security settings and sharing rules
• Developed apex classes, triggers and visual force pages for applying the business logic on database
events
Project 3
Title : WEB AND ENTRPRISE CONTENT MANAGEMENT SYSTEM.
Duration : Sep 2012 to Dec 2012.
Technologies : MS SQL Developer

4. Role : Trainee Program Analyst
Description : Web and Enterprise Content Management refers to the process of creating, editing,
storing, organizing and publishing the various types of content of an organization in its website.The entire
application is controlled by the administrator. Once the content is created by the respective authorities,
Administrator is responsible for hosting the content on the web site and providing security to access and edit
the content. In this context content is divided into different types for easy management like Developer Content,
Manager Content.
Responsibilities:
• Plan, design, and implement application database code objects, such as stored procedures and views.
• Build and maintain SQL scripts, indexes, and complex queries for data analysis and extraction.
• Provide database coding to support business applications using Sybase T-SQL.
Perform quality assurance and testing of SQL server environment.
• Develop new processes to facilitate import and normalization, including data file for counterparties.
• Work with business stakeholders, application developers, and production teams and across functional
units to identify business needs and discuss solution options.