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1
Influential Brands
October 2015
2
The UK’s most influential brands
#1
#2
#3
#4
#5
3
Why is understanding influence
so important right now?
Lack of control of
brand narrative
Scarcity of premium
brand environments
Scarcity of
attention
4
What do we mean when we talk about influence?
A [Newsbrand’s] main
product is not news or
information, but influence:
societal influence and
commercial influence.
Philip Meyer, Academic and Author
5
What do we mean when we talk about influence?
Commercial Societal
Is the brand used, and are
the users loyal to it?
Does the brand inspire
people to live better lives,
does it change the way the
user thinks?
Audience
Does the user listen to
brand communications, do
they pass on these
messages?
6
The Guardian’s influence
Audience
influence
Societal
influence
Commercial
influence
More brand
converstations
per reader per
week, vs other QP
readers
Source: Keller Fay May 2015
7
Our aims
Consumer
centric…
Identify drivers
of influence
Brand
Index
…and InternationalAdvice for brands
on how to boost
their influence
Broad range of
brands & categories
8
How we did it
2,000 nat rep sample per market (UK, US and Australia)
Generating approx 15,000 brand rankings across key categories
N.B. Charity category not included in the US – education/government
Alcoholic drinks
Travel
Tech
Social media
Charity
FMCG (other)
Finance & utilities
Motors
Fashion & Beauty
Retail
Telecoms
9
How we did it
12 influence identifier statements
e.g. I choose Tesco above all other similar brands
Respondents answered about brands they were familiar with
20 brand attributes applied to the personality of each brand
e.g. Do you think that the Tesco is trustworthy?
N.B. Charity category not included in the US – education/government
2,000 nat rep sample per market (UK, US and Australia)
Generating approx 15,000 brand rankings across key categories
10
What did we find out?
11
Brand influence is made up of four distinct pillars
Commercial Societal Audience
Inward
Audience
Outward
Influence
Score
The impact
a brand has
on consumer’s
purchasing
habits
The impact
a brand has
on society and
its industry
as a whole
The impact
of a brand’s
comms
The impact
a brand’s
audience has
on other
people
A weighted
blend of the
four influence
pillars
Drivers of influence
12
Key drivers feeding into the pillars (UK)
1. Positive
2. Inspirational
3. Trustworthy
4.Unique
5.Interesting
things to say
Overall
Influence
Score
20 drivers tested in total
13
The UK’s most influential brands
#1
#2
#3
#4
#5
#6
#7
#8
#9
#10
58.3
54.7
53.9
53.1
50.2
49.9
49.1
49.4
46.8
46.7
Ranking and influence score (out of 100), by brand
14
Inspirational, trustworthy, interesting things to say
and unique
15
0%
10%
20%
30%
40%
50%
60%
70%
0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0
The benefit of influence: loyalty
Overall influence score
Brandloyalty
16
#4 53.1 #4 66.9 #4 52.2
#2 54.7 #2 68.4 #2 55.8
Surveys in three markets
#1 58.3 #1 75.0 #1 61.5
#3 53.9 #3 66.9 #3 55.2
#5 50.2 #5 65.2 #5 50.9
17
01
Understand that influence is made up of different pillars
02
Demonstrating that you are positive, trustworthy &
inspirational has a particularly strong impact on influence
03
Understand which influence drivers are key to their category,
and how they perform against them
Three rules for brands
To be influential, brands should…

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Guardian Influential Brand Research

  • 2. 2 The UK’s most influential brands #1 #2 #3 #4 #5
  • 3. 3 Why is understanding influence so important right now? Lack of control of brand narrative Scarcity of premium brand environments Scarcity of attention
  • 4. 4 What do we mean when we talk about influence? A [Newsbrand’s] main product is not news or information, but influence: societal influence and commercial influence. Philip Meyer, Academic and Author
  • 5. 5 What do we mean when we talk about influence? Commercial Societal Is the brand used, and are the users loyal to it? Does the brand inspire people to live better lives, does it change the way the user thinks? Audience Does the user listen to brand communications, do they pass on these messages?
  • 6. 6 The Guardian’s influence Audience influence Societal influence Commercial influence More brand converstations per reader per week, vs other QP readers Source: Keller Fay May 2015
  • 7. 7 Our aims Consumer centric… Identify drivers of influence Brand Index …and InternationalAdvice for brands on how to boost their influence Broad range of brands & categories
  • 8. 8 How we did it 2,000 nat rep sample per market (UK, US and Australia) Generating approx 15,000 brand rankings across key categories N.B. Charity category not included in the US – education/government Alcoholic drinks Travel Tech Social media Charity FMCG (other) Finance & utilities Motors Fashion & Beauty Retail Telecoms
  • 9. 9 How we did it 12 influence identifier statements e.g. I choose Tesco above all other similar brands Respondents answered about brands they were familiar with 20 brand attributes applied to the personality of each brand e.g. Do you think that the Tesco is trustworthy? N.B. Charity category not included in the US – education/government 2,000 nat rep sample per market (UK, US and Australia) Generating approx 15,000 brand rankings across key categories
  • 10. 10 What did we find out?
  • 11. 11 Brand influence is made up of four distinct pillars Commercial Societal Audience Inward Audience Outward Influence Score The impact a brand has on consumer’s purchasing habits The impact a brand has on society and its industry as a whole The impact of a brand’s comms The impact a brand’s audience has on other people A weighted blend of the four influence pillars Drivers of influence
  • 12. 12 Key drivers feeding into the pillars (UK) 1. Positive 2. Inspirational 3. Trustworthy 4.Unique 5.Interesting things to say Overall Influence Score 20 drivers tested in total
  • 13. 13 The UK’s most influential brands #1 #2 #3 #4 #5 #6 #7 #8 #9 #10 58.3 54.7 53.9 53.1 50.2 49.9 49.1 49.4 46.8 46.7 Ranking and influence score (out of 100), by brand
  • 14. 14 Inspirational, trustworthy, interesting things to say and unique
  • 15. 15 0% 10% 20% 30% 40% 50% 60% 70% 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 The benefit of influence: loyalty Overall influence score Brandloyalty
  • 16. 16 #4 53.1 #4 66.9 #4 52.2 #2 54.7 #2 68.4 #2 55.8 Surveys in three markets #1 58.3 #1 75.0 #1 61.5 #3 53.9 #3 66.9 #3 55.2 #5 50.2 #5 65.2 #5 50.9
  • 17. 17 01 Understand that influence is made up of different pillars 02 Demonstrating that you are positive, trustworthy & inspirational has a particularly strong impact on influence 03 Understand which influence drivers are key to their category, and how they perform against them Three rules for brands To be influential, brands should…

Editor's Notes

  1. Tell your own story – or others will be “Growing an online presence is important but let’s get real about influence. Presence doesn’t equal influence. Presence can be measure in social media followings. Influence can’t.” - Martha Giffen, ‎Social Media Marketing Consultant, & Strategist
  2. Average number of weekly conversations about product categories per audience member (print + digital audience, across all product categories). Guardian = 15.6 Times = 15.4 Telegraph = 13.6 Evening Standard = 14.8 Indy = 13.9 YouTube = 13.7 Twitter = 13.7 Facebook = 11.7 ITV = 11.5 Channel 4 = 12.2
  3. Identify pillars of influence by exploring the relationship between the 12 statements Weight the pillar scores to reflect their importance in determining influence Calculate the CIS score for each brand by applying the weights to each pillar score, adding them together and multiplying by 100 Commercial I personally use / purchase / support them I choose them above all other similar brands I would consider myself loyal to them They influence what I buy / use   Societal They inspire me They change society for the better They change the way I think about their field / industry   Audience Inward They have advertising that interests me I pay attention to what they have to say   Audience Outward I often recommend them to others People often ask me for my opinion about them   NB: The statement ‘They improve my life’ was discarded because it showed no significant relationship to any other statement.
  4. The top ten all perform most strongly on the Commercial pillar, with the exception of the two charities which are boosted by their societal, impact.
  5. American made brands, dominated by tech and retail, Apple is a lot stronger here than in the UK