3. 3
Why is understanding influence
so important right now?
Lack of control of
brand narrative
Scarcity of premium
brand environments
Scarcity of
attention
4. 4
What do we mean when we talk about influence?
A [Newsbrand’s] main
product is not news or
information, but influence:
societal influence and
commercial influence.
Philip Meyer, Academic and Author
5. 5
What do we mean when we talk about influence?
Commercial Societal
Is the brand used, and are
the users loyal to it?
Does the brand inspire
people to live better lives,
does it change the way the
user thinks?
Audience
Does the user listen to
brand communications, do
they pass on these
messages?
8. 8
How we did it
2,000 nat rep sample per market (UK, US and Australia)
Generating approx 15,000 brand rankings across key categories
N.B. Charity category not included in the US – education/government
Alcoholic drinks
Travel
Tech
Social media
Charity
FMCG (other)
Finance & utilities
Motors
Fashion & Beauty
Retail
Telecoms
9. 9
How we did it
12 influence identifier statements
e.g. I choose Tesco above all other similar brands
Respondents answered about brands they were familiar with
20 brand attributes applied to the personality of each brand
e.g. Do you think that the Tesco is trustworthy?
N.B. Charity category not included in the US – education/government
2,000 nat rep sample per market (UK, US and Australia)
Generating approx 15,000 brand rankings across key categories
11. 11
Brand influence is made up of four distinct pillars
Commercial Societal Audience
Inward
Audience
Outward
Influence
Score
The impact
a brand has
on consumer’s
purchasing
habits
The impact
a brand has
on society and
its industry
as a whole
The impact
of a brand’s
comms
The impact
a brand has
on other
people
A weighted
blend of the
four influence
pillars
Drivers of influence
12. 12
Key drivers feeding into the pillars (UK)
1. Positive
2. Inspirational
3. Trustworthy
4.Unique
5.Interesting
things to say
Overall
Influence
Score
20 drivers tested in total
13. 13
The UK’s most influential brands
#1
#2
#3
#4
#5
#6
#7
#8
#9
#10
58.3
54.7
53.9
53.1
50.2
49.9
49.1
49.4
46.8
46.7
Ranking and influence score (out of 100), by brand
16. 16
01
Understand that influence is made up of different pillars
02
Demonstrating that you are positive, trustworthy &
inspirational has a particularly strong impact on influence
03
Understand which influence drivers are key to their category,
and how they perform against them
Three rules for brands
To be influential, brands should…
Editor's Notes
Tell your own story – or others will be
“Growing an online presence is important but let’s get real about influence. Presence doesn’t equal influence. Presence can be measure in social media followings. Influence can’t.” - Martha Giffen, Social Media Marketing Consultant, & Strategist
Average number of weekly conversations about product categories per audience member (print + digital audience, across
all product categories).
Guardian = 15.6
Times = 15.4
Telegraph = 13.6
Evening Standard = 14.8
Indy = 13.9
YouTube = 13.7
Twitter = 13.7
Facebook = 11.7
ITV = 11.5
Channel 4 = 12.2
Identify pillars of influence by exploring the relationship between the 12 statements
Weight the pillar scores to reflect their importance in determining influence
Calculate the CIS score for each brand by applying the weights to each pillar score, adding them together and multiplying by 100
Commercial
I personally use / purchase / support them
I choose them above all other similar brands
I would consider myself loyal to them
They influence what I buy / use
Societal
They inspire me
They change society for the better
They change the way I think about their field / industry
Audience Inward
They have advertising that interests me
I pay attention to what they have to say
Audience Outward
I often recommend them to others
People often ask me for my opinion about them
NB: The statement ‘They improve my life’ was discarded because it showed no significant relationship to any other statement.
The top ten all perform most strongly on the Commercial pillar, with the exception of the two charities which are boosted by their societal, impact.
American made brands, dominated by tech and retail, Apple is a lot stronger here than in the UK