Growth Hacking
part 2
Maxime Pico



Startup guide and STARTUP42 Managing Director

maxime@startup42.org — @maximepico
this afternoon
1. Methodology
2. Techniques
3. Tools
4. Tools
this afternoon
1. Methodology
2. Techniques
3. Tools
4. Tools
5. More Tools
« A startup is a temporary organisation used
to search for a repeatable and scalable
business model »
- Steve Blank
5
the feedback loop
IDEA
BUILD
PRODUCTDATA
LEARN
MEASURE
6
startups search and pivot
Startup Transition Large
Corporation
Searching for a business model
Searching for:
• product/market fit
• a repeatable sales process
7
startups search, companies execute
Startup Transition Large
Corporation
Execution of a business model
Execution:
• profitability, repeatability, scalability
• processes
The MVP is the product with
the highest return in terms of
investment/risk
minimum viable product (MVP)
9
what is growth hacking?
Growth = Product + Marketing
Talk to your users
+
Understand your product
+
Try LOTS of things
you want to do the same?
11
someone who knows his sh*t
12
try to have superpowers!
Leading
+
Causal
13
January February March April May
Number of new
visitors
1000 1000 1000 1000 1000
Total visitors 1000 2000 3000 4000 5000
Revenue/customer €5,00 €4,50 €4,33 €4,25 €4,50
Revenue/customer
arrived in Jan
€5,00 €3,00 €2,00 €1,00 €0,50
Revenue/customer
arrived in Feb
€6,00 €4,00 €2,00 €1,00
Revenue/customer
arrived in Mar
€7,00 €6,00 €5,00
Revenue/customer
arrived in April
€8,00 €7,00
Revenue/customer
arrived in May
€9,00
cohort analysis 1/2
Methodologie
be intentional
be intentional
AWARENESS DOWNLOAD
ACTIVATESHARE
growth
engine
be intentional
19
AARRR funnel
ACQUISITION
ACTIVATION
RECOMMANDATION
REVENUE
RETENTION
How did the users hear about the
product?
How did the users registered and
onboard?
Are users recommending the
product?
How much money do we make per
user?
Is a user returning to the
product?
The customer
lifecycle of a
two-sided
marketplace
The customer
lifecycle of a
SaaS
The customer
lifecycle of a
UGC website
The customer
lifecycle of a
Media website
The customer
lifecycle of an
e-commerce
The customer
lifecycle of an
app
26
stages of growth
bit.ly/BigLeanTable
things to remember:
1. Identify and prioritise from the customer’s point of view
2. Always pick the solution that maximises return over
the shortest period of time
3. Define success before you run the test
4. If possible, reuse ressources
5. Try again and again, since nothing works at first!
Techniques
a) b)
A/B testing
a) b)
a)
b)
33
“pull tactics”
Content marketing: blogging, podcasting, white papers,
infographics, webinars
Social media
SEO…
34
“push tactics”
Ads, promoswap, affiliate networks, direct
sales
the CEO’s word
“Le marketing tel qu’on le connait est
mort, je ne crois plus en la pub”
— FlashGap CEO
36
product tactics
Contact books, share buttons or tactics,
Integrations API, Backlinks, Incentives…
a few other examples
Facebook anti-churn, Youtube
marketplace hack…
the ultimate goal: “aha” moment
39
“Though the immediate cause of death in
a startup tends to be running out of
money, the underlying cause is usually
lack of focus”
- Paul Graham
Tools
The best “tool”
presentation I’ve seen!
Vincent Dignan
channels ❤
Targeting blogs
Public Relations
Unconventional PR
SEO/SEM
Social and Display Ads
Offline ads
Content marketing
Email marketing
Engineering as marketing
Business development
Affiliate programs
Viral marketing
Community building
Sales
Existing platforms
Trade shows
Offline events
Speaking at events
get inspired
crayon.co
Landing Page
inspiration
littlebigdetails
Useronboard
Really Good Emails
The last growth
hacking list
Petit Hacks
GrowthHackers.com
Best About Pages
UX Myths
some pre-creation tips
“Sign Up” > “Download Free” > “Start with
your free forever account” > “Get Started”
some pre-creation tips
Don’t sweat on small details in the beginning
Bring traffic first
tools to create
Tailor Brands
Withoomph
Balsamiq
Invision
Frontify
Stocksnap
Pixabay
Chartgo
Infogr.am
Reaction gifs
gifs.com
Portent
Coffitivity
The Noun Project
Place It
Sketch
Wix
Squarespace
check your creations
UX Checklist
bit.ly/ch3cklist
clickmindend.com/seo-checklist/
Mail-Tester
Typosaurus
Nibbler
Woorank
tools to monitor the web
mention
google alerts
keywordtool.io
Buzzsumo
ruzzit.com
Google Trends
ShareTally.co
Site Alerts
charlieapp.com
discover.ly
audiense.com
websta.me
fanpagekarma.com
onalytica.com
famebit.com
leandomainsearch.
com
apptweak
Alexa
Similar Web
Longtail Pro
Crowdriff
Call Competitor
tools to mail
Mailchimp
Mandrill
Streak
kickbox
getrevue.co
Sidekick
Boomerang
rebump
mailstrom.co
quickmail.io
fsymbols.com
Active Campaign
tools to analyse
Hotjar
Google analytics
VWO
Mixpanel
woorank
Pop Corn Metrics
baremetrics
crazyegg
bit.ly
Users Think
Optimizely
StoreMaven
Yoast
Segment
FollowerWonk
tools to be social
Canva
Text Cutie
Buffer
AdEspresso
LinkedIn share
(www.linkedin.com/shareArticle?
mini=true&url=http://
yourwebsite.com)
Reddit Later
Tweepi
Thunderclap
Ninja Outreach
snip.ly
tools to care
Intercom
Contactually
Qualaroo
tools to scrap & automate
Zapier
IFTTT
Scrappy
	 import.io
Apifier
Fiverr
some pre acquisition tips
Product/Market fit comes first
NPS are good to judge that
“How likely are you to recommend…?”
“How disappointed would you be if…?” ->
40%
The Dojo Story
DO

THINGS

THAT
SCALE

DON’T

SCALE
some pre acquisition tips
choose your channels from the easiest to
the hardest, double down on the ones that
work
some pre acquisition tips
Set goals for each channel and try to predict
the conversion rates
template here
tools to acquire emails
gleam.io
Email Hunter
Voila Norbert
Rocket Reach
http://snip.ly
Scroll Box
SumoMe
MaitreApp
some places to pour your love
bit.ly/5lack
Traction List (archived link)
Press Hour
hey.press
investorlist.co
tools to onboard smoothly
appcues.com
GifGrabber
Hotjar
Watchsend
Social Locker
get support
clarity.fm
Send me an email :)
always more!
how to facebook
1. Use personal profiles for professional matters
(notifs, groups, direct message etc.)
2. Use groups a lot
3. Make your own group, invite friends AND friends
of friends (use the Facebook suggestions)
how to facebook
4. know the rules:

Post Reach = interest for the poster x engagement of
the post x type of post x creators influence x recency

You have to be as good as a baby picture 👶
5. Use thunderclap
6. Custom audiences are a good start
7. Use fanpagekarma to find influencers
how to instagram
1. Find your ideal customer, screen his/her followers
and flood the # they use (both posts and comments)
2. Put links in your profile and monitor it
3. Use audiense.com to find influencers
4. Regram cool stuff, with their permission and quoting
them can be even cooler
how to twitter
1. Do as much as you can: follow, mention, RT, Like
etc.
2. Use audiense.com to find influencers
3. Use tweepi and target followers of your competitors
4. 5 times the same tweet/article is ok, many many
tweets per day is ok
how to pinterest
1. Find influencers with Onalytica or
Famebit
2. Use their network and content
how to LinkedIn
1. Use groups, find them via https://www.linkedin.com/
pulse/discover or by searching for “top linkedin groups”
2. Mass post to connections and groups in batch of 20
thanks to www.linkedin.com/shareArticle?
mini=true&url=http://yourwebsite.com
3. Build profiles that contain a CTA and automatically look
at other profiles
how to Reddit
1. Join the groups of your niche
2. Take it slow, make friends, grab karma, be
transparent and talk about your story
3. Scout for good content and discussions
4. Use imgur to find image content (what 9gag
mods do all the time…)
how to do content management
1. Pay A LOT of attention to the headlines
and thumbnails. Test them using bit.ly
2. Use buffer and/or Smarter Queue
how to do content management
3. Iterate from a basic diet:
Sunday from 9am to 12pm -> nothing

Monday to Thursday: 4 “money” posts at 10am

Everyday: “fun” posts at 6pm

Specific to twitter: 3 money tweets a day at 10am, 2pm
and 6pm, 3 fun tweets a day at 11am, 4pm and 7pm
From time to time: insta, pinterest and other peripheral
networks + bailouts
is personal finance boring?
Bonus: ressources
and many more…
1. the ultimate growth hacking sourcebook
2. petithacks
3. hackisition
4. growthhackers.com
5. the iOS app marketing strategy guide
6. …
some inspiration
The Growth Tribe
“AARRR” Dave McClure
Chamath Palihapitiya “how we put
Facebook…”
things I talked about during the lecture
Squarespace
Campaign URL Builder
Wix
My tutorial + themecloud.io
Flycut

Growth Hacking @ Sup de Pub International Track — part 2