GROUP BEHAVIOR.pptx
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A group consists of two or more individuals who come together to achieve a particular objective. They are inter-related & inter-dependent. Formal groups & Informal groups Stages of Group Development Forming Storming Norming Performing Adjourning
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Groups form and develop through various processes. They experience stages of formation including forming, storming, norming, performing, and adjourning. Groups are classified as formal or informal, and formal groups include command, task, and functional groups. Group structure includes considerations like size, roles, norms, and cohesiveness. Understanding group dynamics is important for organizational effectiveness.
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The document discusses groups and group dynamics. Some key points:
- A group is defined as two or more individuals interacting and interdependent who have come together to achieve objectives. Characteristics include social interaction, stability, and common interests/goals.
- There are formal groups designated by an organization's structure and informal groups that form in response to social needs. Formal groups have assigned roles and tasks while informal groups satisfy psychological needs.
- Groups go through stages of forming, storming, norming, performing, and adjourning as they develop over time. Conflict occurs in the storming stage while cohesion increases in the norming stage and the group is able to perform its tasks.
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This document discusses group dynamics and teamwork in nursing education. It defines groups and their characteristics, and describes the stages of group development. It also defines formal and informal groups, and discusses factors that affect group behavior. The document emphasizes that teams are different from groups in that teams generate positive synergy and greater outputs. It outlines various types of teams and the benefits of teamwork in nursing, including improved patient outcomes and satisfaction.
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A group refers to a body of individuals consisting of two or more
persons who interact with each other on regular basis to accomplish a
common goal.
FEATURES OF A GROUP
Two or more persons
Interaction with each other
Common Goal
Interact Regularly
Collective identity
Shared goal interest
TYPES OF GROUPS
Primary & Secondary groups
Primary groups: few persons having common identity, values, interests & goals. E.g: family,
group of close friends, etc.
Secondary groups: collection few primary groups hence large group, weak inter-personal
relations & unity of purpose. Eg: a country, village & an organization.
Small & large groups
Formal & Informal groups
Formal Group: It refers to a group formed by the management (organization) to achieve the
objective of organizational.
Informal Groups: It refers to a group which is randomly formed by the workers by its own,
because of common interest and liking among the members of a formal group.
Membership Group: Member ship group means a group which has actually members of it.
e.g., Club is an example of membership group. If any person wants to join the club he has to
obtain its membership.
Reference Group: A reference group is a group to which we compare ourselves regardless of
whether we are the part of that group or not.
Group & Group Dynamics
A group refers to a body of individuals consisting of two or more
persons who interact with each other on regular basis to accomplish a
common goal.
TYPES OF GROUPS
Primary & Secondary groups
Primary groups: few persons having common identity, values, interests & goals. E.g: family,
group of close friends, etc.
Secondary groups: collection few primary groups hence large group, weak inter-personal
relations & unity of purpose. Eg: a country, village & an organization.
Small & large groups
Formal & Informal groups
Formal Group: It refers to a group formed by the management (organization) to achieve the
objective of organizational.
Informal Groups: It refers to a group which is randomly formed by the workers by its own,
because of common interest and liking among the members of a formal group.
Membership Group: Member ship group means a group which has actually members of it.
e.g., Club is an example of membership group. If any person wants to join the club he has to
obtain its membership.
Reference Group: A reference group is a group to which we compare ourselves regardless of
whether we are the part of that group or not.
Group dynamics
Group dynamics is the study of groups and group processes. Key aspects of group dynamics include:
- Groups form through regular interaction over time where members see themselves as a distinct entity working towards common goals.
- Group processes involve understanding how groups function to solve problems or make decisions. An expert can help groups improve their functioning.
- Cohesiveness occurs when members strongly agree on common values, beliefs, and objectives and how to achieve group aims.
- Groups progress through forming, storming, norming, performing, and adjourning stages as defined by Tuckman's model of group development.
- Important group processes include roles and expectations, norms, conformity, and status within the group
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The document defines different types of social groups including formal and informal groups, as well as crowds, mobs, audiences, and teams. It also examines the stages of group formation and different aspects of group structure such as norms, roles, status, and cohesiveness. Finally, it discusses several group processes including social facilitation, social loafing, and group polarization.
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All aspects of groups are listed along with definition, reasons for joining groups, types of groups and properties
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Group formation occurs in stages, beginning with members getting to know each other and orienting in the forming stage. Conflicts arise in the storming stage as members disagree on roles and goals. In the norming stage, members develop trust and cohesion as they accept individual differences. The performing stage is when the group functions efficiently to achieve its common objectives. Finally, the adjourning stage occurs when the group disbands upon achieving closure or planned ending.
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The document discusses group dynamics and team development. It defines groups and teams, explaining that teams require intense work towards a common goal while groups can have looser connections. Several models of group development are presented, including Tuckman's forming, storming, norming, performing, adjourning stages. Key differences between groups and teams include shared leadership and mutual accountability in teams. Types of teams described include problem-solving, self-managed, cross-functional, and virtual teams. Characteristics of effective teams include a clear identity, shared values, complementary roles to achieve goals, clear roles and responsibilities, and participative leadership.
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This document discusses group dynamics and the stages of group development. It defines what a group is and lists the key characteristics. It explains that group dynamics concern how groups form, their structure and processes, and how they function. It then describes the five stages of group development: forming, storming, norming, performing, and adjourning. For each stage it provides details about the characteristics and the role of the leader. The document also differentiates between formal and informal groups and discusses the role of the nurse manager in group dynamics.
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Group dynamics refers to the attitudinal and behavioral characteristics of a group. A group is defined as two or more individuals interacting and interdependent, who have come together to achieve particular objectives. Groups form through various stages of development including forming, storming, norming, performing, and adjourning. There are both formal and informal groups. Formal groups are designated work groups within an organization while informal groups form in response to social needs. When making decisions as a group, individuals may shift their positions towards a more extreme risk level than their original individual decision due to factors like diffused responsibility and social status within the group.
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A group refers to a body of individuals consisting of two or more
persons who interact with each other on regular basis to accomplish a
common goal.
FEATURES OF A GROUP
Two or more persons
Interaction with each other
Common Goal
Interact Regularly
Collective identity
Shared goal interest
TYPES OF GROUPS
Primary & Secondary groups
Primary groups: few persons having common identity, values, interests & goals. E.g: family,
group of close friends, etc.
Secondary groups: collection few primary groups hence large group, weak inter-personal
relations & unity of purpose. Eg: a country, village & an organization.
Small & large groups
Formal & Informal groups
Formal Group: It refers to a group formed by the management (organization) to achieve the
objective of organizational.
Informal Groups: It refers to a group which is randomly formed by the workers by its own,
because of common interest and liking among the members of a formal group.
Membership Group: Member ship group means a group which has actually members of it.
e.g., Club is an example of membership group. If any person wants to join the club he has to
obtain its membership.
Reference Group: A reference group is a group to which we compare ourselves regardless of
whether we are the part of that group or not.
Group & Group Dynamics
A group refers to a body of individuals consisting of two or more
persons who interact with each other on regular basis to accomplish a
common goal.
TYPES OF GROUPS
Primary & Secondary groups
Primary groups: few persons having common identity, values, interests & goals. E.g: family,
group of close friends, etc.
Secondary groups: collection few primary groups hence large group, weak inter-personal
relations & unity of purpose. Eg: a country, village & an organization.
Small & large groups
Formal & Informal groups
Formal Group: It refers to a group formed by the management (organization) to achieve the
objective of organizational.
Informal Groups: It refers to a group which is randomly formed by the workers by its own,
because of common interest and liking among the members of a formal group.
Membership Group: Member ship group means a group which has actually members of it.
e.g., Club is an example of membership group. If any person wants to join the club he has to
obtain its membership.
Reference Group: A reference group is a group to which we compare ourselves regardless of
whether we are the part of that group or not.
Group dynamics
Group dynamics is the study of groups and group processes. Key aspects of group dynamics include:
- Groups form through regular interaction over time where members see themselves as a distinct entity working towards common goals.
- Group processes involve understanding how groups function to solve problems or make decisions. An expert can help groups improve their functioning.
- Cohesiveness occurs when members strongly agree on common values, beliefs, and objectives and how to achieve group aims.
- Groups progress through forming, storming, norming, performing, and adjourning stages as defined by Tuckman's model of group development.
- Important group processes include roles and expectations, norms, conformity, and status within the group
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This document defines groups and group dynamics and discusses various types of groups. It begins by defining a group as a collection of people who interact and work towards a common goal. It then discusses different types of groups including formal vs informal, primary vs secondary, and interest vs friendship groups. The document also covers stages of group formation, factors that influence group effectiveness, and principles of group dynamics such as cohesiveness and the need for members to feel a sense of belonging.
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The document defines different types of social groups including formal and informal groups, as well as crowds, mobs, audiences, and teams. It also examines the stages of group formation and different aspects of group structure such as norms, roles, status, and cohesiveness. Finally, it discusses several group processes including social facilitation, social loafing, and group polarization.
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The document discusses various topics related to groups and group dynamics. It defines what constitutes a group, different types of groups like formal and informal groups. It also discusses reasons why individuals join groups such as security, affiliation, task accomplishment etc. It covers stages of team development from forming to performing. Other topics include impact of group size and composition on performance, roles within groups, and factors that influence group effectiveness like cohesiveness and leadership.
Foundations of Group behaviour
All aspects of groups are listed along with definition, reasons for joining groups, types of groups and properties
Ob ob ob ob ob ob ob ob ob obOB_UNIT 3.pdf
Group dynamics and leadership are discussed. Group dynamics concern how groups are formed, their structure, and processes. Groups go through stages of forming, storming, norming, performing, and adjourning. Leadership is about motivating a group to achieve a common goal. Leaders create a vision while managers focus on goals. Leaders embrace change and risk while managers maintain the status quo and control risk. Leaders build relationships and coach people while managers focus on systems and direct people.
Group dynamics and Teams
In organizational development(OD), group dynamics or group process‖ refers to the understanding of the behavior of people in groups, such as task groups, that are trying to solve a problem or make a decision.
Group Dynamics
Group formation occurs in stages, beginning with members getting to know each other and orienting in the forming stage. Conflicts arise in the storming stage as members disagree on roles and goals. In the norming stage, members develop trust and cohesion as they accept individual differences. The performing stage is when the group functions efficiently to achieve its common objectives. Finally, the adjourning stage occurs when the group disbands upon achieving closure or planned ending.
groupdynamics4-140117033246-phpapp02.pdf
This document discusses groups and teams. It defines what a group is, including that it consists of two or more interacting people who may have common goals and identity. It also discusses group dynamics, formation, types of groups, and theories of group formation. It defines teams as small groups of people with complementary skills committed to a common purpose and goals. The document outlines the importance of teams and different types of teams including self-managed teams.
Presentation by vaibhav
Group dynamics is concerned with the interactions between group members and the forces that influence their behavior. It was founded to study group decision making, productivity, interaction, cohesion, and communication. A group is defined as two or more people with common goals who interact. People join groups for security, status, self-esteem, power, and goal achievement. Key aspects of group structure include norms, roles, status, and cohesion, which influence members' behaviors and relationships within the group. Group dynamics is essential to study as it provides insight into how groups develop, the effect on members, and how to organize and lead groups effectively.
component of group dynaminn55555n11c.pptx
Group dynamics is concerned with the interactions between group members and the forces within the group. It was founded by Kurt Lewin to study how groups function. There are five stages of group formation: forming, storming, norming, performing, and adjourning. Key principles of group dynamics include the importance of cohesion, roles and norms in influencing member behavior and group outcomes.
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FORMS OF BUSINESS.pptx
1. Sole proprietorship
2. Joint Hindu family business
3. Partnership
4. Joint-stock Company
5. Cooperative Societies
Sole Proprietorship
It is a form of organisation owned, managed and controlled by an individual (also known as a sole proprietor) who is responsible for bearing all the risk and receiving all the profit.
Features
• The sole proprietor can establish and close the business without any legal formalities.
• The liability of the sole proprietor is unlimited.
• Being the sole owner, the sole proprietor bears all the risk and receives all the profits.
• All the decisions are taken and implemented in the organisation by the owner.
• Owners and businesses have no separate entity and are considered one in the eyes of the law.
• Even in case of a lack of business continuity, the business can continue until the owner wants.
Advantages
• Prompt decision-making as all the decisions are to be taken by the owner.
• Being a sole owner, it is easy to maintain business secrecy.
• The owner enjoys all the profits as there is no one to share profits.
• A successful business provides satisfaction to the owner and a sense of achievement.
• No legal formalities are required for a business’s formation and closure, making it easy to start and end the business.
Disadvantages
• Due to limited resources, a business can be funded from the owner’s savings or money borrowed from friends or relatives.
• The business’s continuity depends on the owner’s health and state of mind.
• If the business fails to repay debts, the sole proprietor’s personal assets are at risk.
• One person may not possess the ability to manage all the functions.
Joint Hindu Family Business
In this form of business organisation, the business is owned and managed by the members of an undivided Hindu family, with the possibility of three successive generations as members of the business.
Features
• The business is formed with at least two members of a Hindu Undivided Family having ancestral property. The Hindu Succession Act, 1956, governs it.
• Except for Karta, all the family members have limited liability up to their share in the business property.
• Karta has the right to control all the activities in the business organisation.
• The business can be discontinued based on the consent of all the members of the family.
• Membership in the organisation is by birth.
Advantages
• Karta has complete control of the business, thus effective decision-making is ensured.
• The business continues till all the members wish to continue, and control is transferred to the next elder member in case of the death of ‘Karta’.
• Members of the family enjoy liability limited to their share in the business party.
• All the work is done with the common objective of growth as the family members have a sense of belongingness and loyalty.
Limitations
• Due to limited financial resources, businesses can be funded mainly from ancestral property.
FORMAL & INFORMAL ORGANIZATION.pptx
Organization is the backbone of management. Sound organization contributes greatly towards continuity & success of the organization.
Organizing is the process of integrating the physical, financial & human resources & establishing the productive relationship across them to accomplish the pre-determined goals.
It is concerned with the building up a stable framework or structure of various inter-related parts of the enterprise; each part having its own function & being centrally regulated.
Basic principles of organizing: Achievement of Goal
Division of work
Well defined jobs & Authority
Discipline
Co-ordination
Security & support
Better Human Relation
Adaptability
Formal organization consists of pre defined goal & well defined structure of the jobs having clear cut authority & responsibility.
It is based on basic rules, regulations, principles & practices where employees accomplish their task & achieve the goal of the organization.
In formal organization each & every employee is responsible for his/her own task & performance.
Examples: Production house & Service sectors
Informal organization values both personal & social relationship which is spontaneously established within the formal set up.
There is not any strict rules & regulations, but there is high scope of liberty & feelings.
The relationships are voluntary based on emotional set up. Therefore, no conscious effort is required to hold the relations.
Examples: friendship group.
Both formal & informal organizations play very vital role in organizational set up. Formal organizations work independently & informal organizations depend upon formal organizations.
Line organization is the most oldest & simplest form of administrative organization.
Line organization is also known as scalar organization as authority flows from top to bottom.
There is the line officer who has unified control and independent decision making power in their field.
Specialized or supportive services do not take place in line organizations.
There is also inadequate communication & some times lack of proper co-ordination due to one way communication.
Example: President, Vice President, Supervisor & Employees.
Line & Staff organization is a modification of the line organization & it is more complex than the pure line organization.
In this kind of organization, line officers & staff officers (Generalists & Specialists) work together. Line officers plan & execute the work whereas staff officers play advisory role.
Power of command remains with the line executives & staff serves only as counselors who reduce the burden of the line managers & help to take quick decision.
Centralization refers to the process in which organizations take decisions & plan. The decision making power is retained in the hand of the head of the organization & all other employees have to obey this.
Decentralization is just the opposite of centralization. It refers to delegation of decision making authority through out an organization.
EVOLUTION OF MANAGEMENT THOUGHTS.pptx
Henry Fayol is known as the Father of “Administrative Management”. He contributed fourteen management principles on the basis of his experience.
According to Fayol, the business operations of an organization can be divided into six activities: Technical, Commercial, Financial, Security, Accounting & Managerial.
These fourteen principles are: Specialisation of Labour, Authority, Discipline, Unity of Command, Unity of Direction, Subordination of Individual Interests, Remuneration, Centralization, Scalar Chain, Order, Equity, Personal Tenure, Initiative & Esprit de corps (SADUSRCSOEPIE).
Weber believed that bureaucracy was the most efficient way to set up & manage an organization, and absolutely necessary for larger companies to achieve maximum productivity with many employees & tasks.
The idea of Bureaucracy Favors efficiency, uniformity & a clear distribution of power.
Weber argued that bureaucracy constitutes the most efficient & rational way in which human activity can be organised.
Hierarchies are necessary to maintain order, to maximise efficiency & to eliminate favouritism.
The Hawthorne Studies (Experiments) were conducted from 1927-1932 at Western Electric Hawthorne Workers in Chicago ; which was engaged in producing bells & other electrical equipment for telephone industry.
George Elton Mayo (1880-1949) was born on 26th December, 1880 in Adelaide, Australia. He is known for his research including the “Hawthorne Studies”, & his book “The human problems of an Industrialised civilization”.
The conclusion of the study is the work performance of people is dependent on both social issues & job content. He suggested a tension between workers’ “logic of sentiment” & managers “logic of cost & efficiency” which could lead to conflict within organizations.
Mayo has conducted a series of experimental observations in plant & interview of employees. These are:
Illumination Experiment (1924-27)
Relay Assembly Test Room Experiments (1927)
Mass Interviewing Programme (1928-31)
Bank Wiring Observation Room Experiments (1931-32)
Chester Irving Barnard was a telecommunication executive looked at systems of the organization.
The author focused on two basic theories: the theory of Authority & theory of initiatives. Both are seen in the context of a communication system.
Everyone should know the channels of communication.
Everyone should have access to the formal channels of communication.
Lines of communication should be a short & as direct as possible.
Mary Parker Follett has focused on dynamics of the organization & groups. She has advocated “Pull” rather than “Push” approach for employee motivation.
She has differentiated between “Power Over” & “Power With” and given ideas on negotiation, conflict resolution, power sharing etc.
Conflict resolution through integration often results in a win-win situation. Integration refers to identifying & meeting each party’s underlying & often compatible need.
EVOLUTION OF MANAGEMENT THOUGHTS.pptx
In Pre-classical theory the structure of the organization is mechanical.
Its main focus is on work.
It emphasizes on order, rules & regulations.
The practice of leadership is authoritarian.
It focuses on 5Ps: Power, Position, Production, Profit & Punishment.
It results workers’ dis satisfaction.
As a result Industrial Revolution got its root
Classical Theory emphasizes on both orders & rationality. It consists of basic rules & regulations for smooth running of the organizations.
Classical approaches can be explained in the following manner.
Scientific Management by F.W. Tayler, Frank & Gilbreth & Henry Gantt.
Administrative Management by Henri Fayol.
Bureaucratic Management by Max Weber
Frederick Winslow Taylor was an American engineer who is known as the Father of “Scientific Management” which studies the application of science in management.
According to Taylor there is “One Best Way” to do each thing.
He stressed on involvement of science for each element of man’s work to replace the old rule-of-thumb method.
Scientific training & development helped workers to perform in a better manner than allowing them to choose their own task & perform.
There was the development of spirit of hearty cooperation between workers & management.
Each group was assigned the task for which it was best fitted.
The father of “Motion Study” are Frank & Gilbreth which involves finding the best sequence & minimum number of motions needed to complete a task.
Both were mainly involved in exploring new ways for eliminating unnecessary motions & reducing work fatigue.
They introduced the concept of “Therbligs” which consists of different basic motions like: Search, Select, Position & Hold.
Both are very famous for their experiment of reducing the number of motions in “Bricklaying”, by analyzing brick layers jobs & reducing the number of motions in bricklaying from 18.5-4.
Henry Laurence Gantt was a mechanical engineer & management consultant who is the most famous personality for developing “Gantt Chart” in 1910.
He is one of the associate of F.W. Taylor & his contribution is very helpful in project management task.
Gantt Chart is used for scheduling multiple overlapping tasks over a time period.
He focused on leadership qualities along with motivational schemes & emphasized the greater effectiveness of rewards for good work rather than penalties for poor performance.
He developed a “Pay Incentive System” with a guaranteed minimum wage & bonus for workers. If the workers completed their task before the standard time they would receive bonus definitely.
Henry Fayol is known as the Father of “Administrative Management”. He contributed fourteen management principles on the basis of his experience.
According to Fayol, the business operations of an organization can be divided into six activities: Technical, Commercial, Financial, Security, Accounting & Managerial.
These fourteen principles are: Specialisation of Labour, Authority, Discipline, Unity of Command, Unity
EVOLUTION OF MANAGEMENT THOUGHTS.pptx
In Pre-classical theory the structure of the organization is mechanical.
Its main focus is on work.
It emphasizes on order, rules & regulations.
The practice of leadership is authoritarian.
It focuses on 5Ps: Power, Position, Production, Profit & Punishment.
It results workers’ dis satisfaction.
As a result Industrial Revolution got its root
Classical Theory emphasizes on both orders & rationality. It consists of basic rules & regulations for smooth running of the organizations.
Classical approaches can be explained in the following manner.
Scientific Management by F.W. Tayler, Frank & Gilbreth & Henry Gantt.
Administrative Management by Henri Fayol.
Bureaucratic Management by Max Weber
Frederick Winslow Taylor was an American engineer who is known as the Father of “Scientific Management” which studies the application of science in management.
According to Taylor there is “One Best Way” to do each thing.
He stressed on involvement of science for each element of man’s work to replace the old rule-of-thumb method.
Scientific training & development helped workers to perform in a better manner than allowing them to choose their own task & perform.
There was the development of spirit of hearty cooperation between workers & management.
Each group was assigned the task for which it was best fitted.
His studies helped to improve the working conditions of industrial workers & were instrumental in enhancing the productivity of the organization.
He propounded sound management practices by stressing on division of labor, scientific selection, placement & training of workers.
Taylor was also instrumental in introducing the differential piece rate system in organization.
His studies helped to improve the working conditions of industrial workers & were instrumental in enhancing the productivity of the organization.
He propounded sound management practices by stressing on division of labor, scientific selection, placement & training of workers.
Taylor was also instrumental in introducing the differential piece rate system in organization.
Piece Rate-Incentive System: Incentives are being received according to the maximum pieces produced.
Time-&-Motion Study: Jobs are broken down into various small tasks or motions & unnecessary motions are removed to find out the best way of doing a job.
Scientifically performing the job with proper selection & training.
Harmony between management & employees to perform the task.
Mental revolution towards the thought of workers who are not the mere wage earners. They are the assets.
The father of “Motion Study” are Frank & Gilbreth which involves finding the best sequence & minimum number of motions needed to complete a task.
Both were mainly involved in exploring new ways for eliminating unnecessary motions & reducing work fatigue.
They introduced the concept of “Therbligs” which consists of different basic motions like: Search, Select, Position & Hold.
Nature & characteristics of Management.pptx
Management is goal oriented as every organization has to achieve some specific predetermined goals.
To achieve goals managers have to formulate, implement & control plans & programs.
Goals can be further divided into objectives & then tasks can be assigned.
To achieve goals & objectives organizations are connected with group of people.
Every organization focuses on team work. In a team there are different types of personnel who have different knowledge, skill & ability along with diversified age, gender & religion.
Organizations maintain unity in diversity and act as a group to accomplish the tasks.
Management makes different rules & imposes authority for the smooth run of the organization.
It has to maintain proper superior-subordinate & peers relationship.
It clearly indicates who is accountable towards whom, who will perform what activity etc.
Management states getting things done by others. It involves delegation of authority.
In order to achieve goals & objectives management has to direct, coordinate & regulate personnel.
To get optimum output management makes proper allocation & utilization of resources which can be done through social process.
Management is applicable to all-over the world.
The organization may be big or small, private or public undertaking management plays very vital role.
As a dynamic function management has to change policies & processes according to change in environment.
Organization consists of three levels to be managed. These are:
Top level
Middle level
Lower level
Management is different from activities, processes & techniques.
It has to achieve goals & objectives of the organization by preparing strategy.
It has to make planning, organizing, staffing, leading & controlling
Management means manage men tactically & getting things done through others which act can not be seen, but felt only.
The manager is tangible, but skill of management is intangible.
Management integrates different functional areas such as: marketing, finance, production, operation, human resource, research & development etc.
It also focuses on different divisions such as: customer, product, geographic etc.
It co-ordinates individual efforts into teams.
CONCEPT OF MANAGEMEENT.pptx
Management means proper allocation & utilization of resources to achieve the goals of the organization.
Our resources are 6Ms, 2Is & T.
6Ms are: Man, Money, Material, Method & Market.
2 Is are: Idea & Information.
T stands for Time.
Mary Parker Follett : Management is an art of getting things done through others.
Peter Drucker: Management is doing the things right & Leadership is doing the right things.
Peter Drucker: Management is a multi-purpose organ that manages business & manages managers & manages workers & work.
Henry Fayol: Management is the systematic process of five functions; Planning, Organizing, Commanding, Coordinating & Controlling.
According to Fayol, to manage is to forecast & to plan, to organize, to command, to coordinate & to control.
Harold Koontz: Management is the art of getting things done by others & with people in formally organized groups.
The concept of management consists of four following points.
Management as an activity
Management as a group
Management as a discipline
Management as a process
Management as both Science & Art
Nature & characteristics of Management.pptx
Goal oriented
Group activity
System of authority
Social process
Universal
Levels of management
Dynamic concept
Distinct feature
Intangible
Integrated
Multi disciplinary
Science-Art-Profession
MANAGERIAL ROLES & sKILLS.pptx
Henry Mintzberg has identified ten common roles of all managers.
The roles are divided into three groups:
Interpersonal
Informational
Decisional
Under interpersonal role management involves managers to act as:
Figurehead
Leader
Liaison manager
Figurehead performs ceremonial & symbolic duties such as greeting visitors, signing legal documents, attaining social functions etc. on behalf of the organization.
As a Leader managers have to direct & motivate subordinates, provide training & counselling etc.
As a Liaison manager maintains information, links both inside & outside organizations through mail, phone, meeting etc.
Under informational role managers have to play as:
Monitor
Disseminator
Spokes person
The main role of a Monitor is to seek & receive information, scan periodic reports & maintain personal contacts.
Disseminator has to forward information to other members of the organization through memos, reports, phones etc.
Spokes Person transmits information to outsiders through speeches, reports etc.
Under decisional role managers have to act as:
Entrepreneur
Disturbance handler
Resource allocator
Negotiator
Entrepreneur has to indicate projects, identify new ideas, focus on creativity, take risk & exploit opportunities.
As a Disturbance Handler manager takes corrective action during disputes or crises. Managers have to resolve conflicts among subordinates & remain adaptive to face environmental changes & challenges.
As a Resource Allocator manager decides allocation of resources on priority basis & prepares budget.
A Negotiator represents department during negotiation of union contracts, sales, purchases etc.
Robert Katz has suggested three managerial skills that are essential to the success of management.
These skills are:
Technical
Human
Conceptual
Technical skill involves process or technical knowledge & proficiency.
It belongs to the lower level of the hierarchy.
Managers use the processes, techniques & tools of a specific area.
It is the ability & knowledge needed to accomplish complex action actions, tasks & processes.
Human skill involves the ability to interact effectively with people.
Middle level managers should have strong human skill.
Managers interact & cooperate with employees. Human relations skills are directly related to a manager’s leadership abilities.
It focuses on the ability to get things done by understanding & working through others outside of formally prescribed organizational mechanisms is crucial for managerial success.
Conceptual skill involves the formulation of ideas.
It is associated with top level management.
Managers understand abstract relationships, develop ideas & solve problems creatively.
Conceptual skill focuses on the ability to see the enterprise as a whole & recognise how various functions of the organization are interrelated & how changes in one part affect all the others.
It helps to visualize internal & external relationship.
Example: Articulating a vision for the organization
LEVELS OF MANAGEMENT.pptx
The levels of management refers to a line of action between various managerial positions in the organization.
It determines a chain of command, the elasticity of authority & status enjoyed by each managerial position.
The levels of management can be broadly categorized into three parts such as:
Top Level
Middle Level
Lower Level
Top level management consists of directors, CEO & MD.
The top level sets the vision & formulates the strategy to achieve it.
It is responsible for strategy implementation & evaluation.
It devotes maximum time on planning. Co-ordinating, directing & controlling.
Top management lays down the objectives & broader policies of the organization.
It issues necessary instructions for preparation of departmental budgets, different procedures & schedules.
It prepares strategic plans & policies for the enterprise.
It appoints executives or divisional heads for middle level.
It deals with both internal & external environment of the organization.
The divisional managers, departmental or branch managers constitute middle level.
They are accountable to the top management for the functioning of their department.
They devote more time to organizational & directional functions.
In small organizations, there is only one layer of middle level of management, but in large organizations, there may be senior & junior middle level management.
Middle level managers execute plans of organization in accordance with the policies & directives of the top management.
They make plans for the sub-units of the organization.
They participate in employment & training of lower level management.
They interpret & explain policies from top level management to lower level.
The middle level managers are responsible for coordinating the activities within the division or department.
It sends important reports & other important data to top level management.
They evaluate performance of junior managers.
They are responsible for inspiring lower level managers towards better performance.
Lowe level is also known as supervisory or operative level of management.
It consists of supervisors, foreman, section officer & superintendent.
The managers direct operative employees.
They are concerned with direction & controlling function of management
Assigning of jobs & tasks to various workers.
Guide & instruct workers for day-to-day activities.
They are responsible for the quality as well as quantity of production.
They are entrusted with the responsibility of maintaining good relation in the organization.
They communicate workers problems, suggestions & recommendatory appeals etc. to the middle level.
Lower level management helps to solve the grievances of the workers.
They supervise & guide the sub-ordinates.
They are responsible for providing training to the workers.
They arrange necessary materials, machines, tools etc. for getting the things done.
They prepare periodical reports about the performance of the workers.
They ensure discipline in the enterprise.
They mot
CONCEPT OF MANAGEMEENT.pptx
Management means proper allocation & utilization of resources to achieve the goals of the organization.
Our resources are 6Ms, 2Is & T.
6Ms are: Man, Money, Material, Method & Market.
2 Is are: Idea & Information.
T stands for Time.
Management also means manage men tactfully to fulfill the vision of the organization.
Management is the application of knowledge & skill of managers to achieve the goals & objectives of the organization.
Mary Parker Follett : Management is an art of getting things done through others.
Peter Drucker: Management is doing the things right & Leadership is doing the right things.
Peter Drucker: Management is a multi-purpose organ that manages business & manages managers & manages workers & work.
Henry Fayol: Management is the process of five functions; Planning, Organizing, Commanding, Coordinating & Controlling.
Henry Fayol: Management is the systematic process of five functions; Planning, Organizing, Commanding, Coordinating & Controlling.
According to Fayol, to manage is to forecast & to plan, to organize, to command, to coordinate & to control.
Harold Koontz: Management is the art of getting things done by others & with people in formally organized groups.
The concept of management consists of four following points.
Management as an activity
Management as a group
Management as a discipline
Management as a process
As an activity management plans & controls human efforts to achieve common goals of an organization.
Management has to play different roles like:
Interpersonal
Informational
Decisional
Under interpersonal role management involves managers to act as:
Figurehead
Leader
Liaison manager
Under informational role managers have to play as:
Monitor
Disseminator
Spokes person
Under decisional role managers have to act as:
Entrepreneur
Disturbance handler
Resource allocator
Negotiator
As a group management consists of personnel from top level to bottom level such as : BOD, CEO, Departmental Heads, Functional Heads & many others.
There are several types of managers such as:
Family managers
Professional managers
Civil managers
Management as a discipline deals with specific areas such as:
Production
Marketing
Sales
Finance
Research & Development
HR etc
Management as a discipline focuses on different principles & theories.
HUMAN RESOURCE ACCOUNTING.pptx
HRA is the systematic process of identifying, measuring & communicating data about human resources.
According to Flamhoitz HRA involves measuring the costs incurred by business firms & other organizations to recruit, select, hire, train & develop human assets.
HRA therefore, shows how the organization makes investment in its people & how the value of the people change over time. Value of the employees increases by training (the core HRD activity ) & experience over a time period.
With the help of HRIS (personal profile, career profile, benefits profile ) organizations collect basic information while doing HRA.
Personal profile – name, age, gender, address, phone number, service date.
Career profile – education, training, certificate, license, degrees, skills, hobbies, requisite training etc.
Benefits profile – insurance coverage, disability provisions, pension, profit sharing, vacation, holidays, sick leave etc.
HRIS consists of
Number of employees
Categories
Grades
Total value of HRs
Value per employee
Number of employees acquired during the year
Cost of acquisition
Levels for which they were acquired
HR development
HR maintenance
Cost related to HR maintenance
HR separation
Cost related to HR separation
Detail of benefits provided to the employee
Methods of evaluation can be non-monetary & monetary
Non- monetary measures – It involves the classification of human resources in terms of skills, performance evaluation, potentiality for development & promotion, attitude surveys & subjective values
Skill is coordinated series of actions to attain some goal. Skills are defined widely as overt responses & controlled stimulation.
Overt responses may either be verbal, motor or perceptual.
Verbal responses typically stress on speaking.
Motor responses stress on movements of limbs & body.
Perceptual responses stress on understanding of sensory responses.
Controlled stimulation are energy inputs to the workers which we express in units of frequency, length, time & weight.
Monetary measures are
Capitalization of historical costs method
Replacement cost method
Opportunity cost method
Economic value method
Present value method
Historical cost method was developed by Likert.
It capitalizes all costs of recruitment, hiring, training & other initial costs involved in the development of HRs.
The amount which is capitalized is written off over the period of an employee remains with the organization.
If he leaves before the expected service period, the amount remaining as an asset is written off in the year of leaving.
Replacement cost method measures the cost to replace an organization’s existing human resources.
It indicates what it would cost the concern to recruit, hire, train & develop human resources to match the present level of efficiency.
Under opportunity cost method, the value of HRs is determined on the basis of the value of an individual employee in an alternative use.
If an employee can be hired externally, there is no opportunity cost for him.
FACTORS INFLUENCING HRP - 2.pptx
Internal Factors consist of
JOB ANALYSIS – It is a basic exercise of HRM which provides the necessary inputs for both Job Description & Job Specification. Job description consists of information related to jobs ( job characteristics, location, physical setting, hazards & discomforts of a job, responsibility related, materials, tools & equipments required, nature of operation etc). Job specification specification focuses on the information related to the employee who will perform that job ( personal attributes like – experience, training, physical strength, mental capabilities , education required for efficient performance of the job etc ).
MGT POLICIES – Policies related to vision, mission, goals & objectives. Under management policies we can also discuss about production operation such as – what products are produced in terms of quantity & quality. To achieve that particular level, employees are required.
.HR POLICIES – A policy is a pre determined established guideline towards the attainment of accepted goals & objectives. So HR policies are basic guidelines related to recruitment, selection, placement, induction, performance appraisal, remuneration & reward, training, labor relations, QWL etc. All these policies influence HR Planning.
COMPANY STRATEGIES – Different companies follow different strategies such as expansion, diversification etc & on these basis HRP will be designed.
COMPETITIVE STRATEGIES – Cost leadership, differentiation, focus etc. are competitive strategies which influence HRP
External factors are also known as Environmental factors which are beyond direct control of any organization. So environmental feed back plays very important role in strategy formulation & implementation. Those who are always active towards environmental changes appoint knowledgeable employees, who help to collect accurate information & prepare strategy.
POLITICAL FACTORS – Political & legal factors such as GOVT. rules & regulations influence HRP. For example – policies related to industrial relation, quota & reservation system, different Acts related to factory, mines, disputes, compensation, etc.
ECONOMIC FACTORS – The country which is economically developed have high employment rate, high standard of living & low poverty. It basically focuses on selection of HRs qualitatively & takes steps for training & developmental needs of employees.
SOCIAL FACTORS – Rapid changes in social conditions influence HRP. For example – nuclear family, employment of women, elementary education, community development programs & other welfare activities etc. similarly there is rapid change in our traditions , false beliefs & old thoughts which influence HRP.
TECHNOLOGICAL FACTORS – Due to globalization MNCs can easily operate in every country. MNCs bring developed technology. Technology determines the HRs required in the organization. To run large scale industries heavy machineries are required & to run those efficient HRs are required.
CAREER PLANNING & DEVELOPMENT.pptx
A career is defined as a sequence of related jobs and work activities over a person's lifetime. It involves progression to roles with increasing responsibility, status, and rewards within an organization. Career development is the systematic process of planning one's career path and developing necessary skills. It involves different stages - exploratory, establishment, maintenance, and decline. The goals of career development programs are to attract, retain, and motivate employees while allowing them to advance their skills and roles over time.
APPROACHES TO HRP.pptx
MRA has been developed by Youdi in 1985. It is one of the dominant model of MPP.
It establishes linear relationship between manpower category in different industry groups & their output.
Example – This model is used by our country for the educational planning at the national level.
This model consists of 3 steps. These are
(a) Assessing the demand for manpower,
(b)Assessing the supply of manpower,
( c)Balancing the supply & demand.
Demand side consists of some basic aspects such as –
Estimation of future level of GDP.
Estimation of distribution of output by economic sectors.
Estimation of labor productivity by economic sector.
Estimation of occupational structure of labor force within economic sectors.
Estimation of educational structure of the labor force in given occupations within economic sectors over time.
Supply side consists of Estimation of population & categorization on the basis of age, gender & educational level.
Estimation of number of graduates.
Distribution of labor force & participation rates to the number of graduates.
Estimation of occupational supply based on the labor supply by education level.
While developing a MPP if the planner is too optimistic about labor productivity, his forecasting may fall short of actual labor demand & labor force participation rate can increase the actual supply of labor.
So it is very important to maintain a balance in between demand for & supply of man power.
Sometimes due to poor data quality it then tends to use an ad hoc adjustment mechanism which is helpful to revise one or more of the key assumptions.
RRA is also known as cost-benefit analysis of human capital.
It is applied to decide the aggregate investment requirement for different skill development.
Cost & earnings of an individual over his productive life cycle is computed first & then their discounted value is estimated to assess the rate of return.
LECT-9-BUSINESS PORTFOLIO ANALYSIS.pptx
PORTFOLIO RESTRUCTURING/BUSINESS PORTFOLIO ANALYSIS:
Large diversified organizations basically use combination strategy. For example: an organization may simultaneously seek growth through the acquisition of new businesses, employ a stability strategy for some of it existing businesses and divest of any other business which runs in loss.
It is very complicated to identify a consistent strategy for large diversified organizations, because a number of different business-level strategies need to be coordinated to achieve overall organizational objectives.
Business portfolio models are tools for analyzing: the relative position of each of an organization’s businesses in its industry & the relationships among all the businesses of the organization.
The well-known approaches to develop business portfolio include: BCG Matrix, GE 9 Cell, 7s Framework & Balance Score Card.
BCG Matrix is also known as BCG Growth-Share Matrix.
It states that the organization should have a balanced portfolio of businesses such that some generate more cash than they use and can support other businesses that need cash to develop & become profitable.
The role of each business is determined on the basis of two factors: the growth rate & market share
The vertical axis indicates the market growth rate which is the annual growth percentage of the market (current or forecasted) in which the business operates.
The horizontal axis indicates the market share dominance or relative market share. It is computed by dividing the firm’s market share (in units) by the market share of the largest competitor.
The matrix is the combination of rows & columns. The growth-share matrix has four cells.
A star is the market leader in a high growth market (HMS & HMG). They are question mark business that become successful.
The organization has to spend a great deal of money keeping up with the market’s growth rate & fighting off competitor’s attack.
Stars are often cash using category rather than cash generating. They are profitable units and provide high ROI as compared to others.
Hold strategy is maintained for this success and benefit from market growth by means of a Star.
Question mark is also known as problem child as it operates in high growth market, but low relative market share (LMS & HGR).
The term question mark or problem child is well chosen, because the organization has to think hard about whether to keep investing funds to become a star or it comes down to dog category.
Most business start off as question marks, in that they enter in a high growth market in which there is already a leader.
A question mark generally requires the infusion of a lot of funds to keep adding plant, equipment, personnel to keep up with fast growing market & it wants to overtake the leader.
Build strategy is appropriate for question mark as it increases share inorder to become a star by creating a new brand and a new target audience.
Question mark is also known as problem child as it operates in high growth.
LECT-10-STRATEGY FORMULATION, IMPLEMENTATION, EVALUATION & CONTROL.pptx
STRATEGY FORMULATION, IMPLEMENTATION, EVALUATION & CONTROL:
Strategy formulation includes planning & decision-making and developing plans to achieve organizational goals & objectives.
It is an entrepreneurial activity based on strategic decision making to reach at vision.
It demands co-ordination of personnel of each and every level of organizational hierarchy.
It requires strong analytical and conceptual skill.
Choice of strategy involves understanding and choosing the best formulated strategy across different strategic alternatives.
Its first step is SWOT analysis.
Management needs to seek to identify & evaluate alternative courses of action to ensure that the business reaches the objectives they have set.
It is a creative process of generating alternatives, building on the strengths of the business & allowing it to tackle new products or markets to improve its competitive position.
STEPS IN STRATEGIC CHOICE
Strategy formulation
Focusing on strategic alternatives
Evaluating strategic alternatives
Considering decision factors
Choice of strategy.
Strategy implementation involves all those means related to executing the strategic plans.
It is mainly a administrative task based on strategic & operational decisions.
It is an operational process which requires co-ordination among all employees.
It requires specific leadership & motivational traits
Evaluation of strategy is as significant as strategy formulation because it throws light on the efficiency & effectiveness of comprehensive plans in achieving the desired results.
The managers can also assess the appropriateness of the current strategy in today’s dynamic world which is influenced by PEST (Political, Economic, Social & Technological )
It is very significant because of various factors such as: developing inputs for new strategic planning, the urge for feedback, appraisal & reward, development of strategic management process, judging the validity of strategic choice etc.
PROCESS/ STEPS OF STRATEGIC EVALUATION
Setting standard performance or expected performance or benchmarking performance.
Measure the actual performance.
Analyzing the variance by comparing standard and actual performance.
Taking corrective action to achieve the target
LECT-8-Global Environment In Corporate Strategy.pptx
Global Environment:
Global environment is the most vital component of macro environment.
It refers to operating in more than one country in the world & gain its R & D, production, marketing & financial advantages in terms of cost & reputations that are not available to domestic competitors.
Globalization of markets refers to the process of integrating & merging of world markets into a single market. This process involves the identification of some common norm, value, taste, preference & cultural shift towards the use of common product or services.
The Example of products having global acceptance are: Coca-Cola, Pepsi, Mc Donald’s, Citicorp Credit cards etc.
Characteristics of Global Environment:
Global Environment treats the whole world as a common village focuses on how organizations are related to each other.
It consists of a set of fresh beliefs, working methods, economic, political and socio-cultural relatives in business.
It integrates the world economy & opens scope for new potential of huge market.
It intends to remove all global barriers among countries.
Global Company:
Global company is a firm which having multiple units that are located in different parts of the world, but all are being linked by common ownership of umbrella.
Global multiple units draw a common pool of resources like: money, credit, information, patent, trade name & control system.
Its shareholders & human capital are of different nations. The company follows common strategy to sell its products in most of the countries.
Reasons For Globalization:
The large scale industries have mass production. So they focus on foreign market.
They try to reduce the risk of diversity of portfolio of countries.
Companies globalize markets in order to increase their profits & achieve goals.
The adverse business environment in the home country pushes the companies to globalize their market.
The failure of domestic companies in catering the needs of their customers pulled the foreign countries to market their products.
It is particularly important to industries which are directly depending on imports & exports.
Advantages Of Globalization:
Free flow of capital & increase in the total capital employed.
Free flow of technology from developed countries to developing countries.
Increase in industrialization.
Spread production facilities throughout the globe.
Balanced development of world economies.
Increased in production & consumption of outputs.
Commodities available at lower price with high quality.
Cultural exchange & demand for a variety of products in foreign market.
Increase in job opportunities & income for the country along with welfare & prosperity.
Disadvantage Of Globalization:
Globalization kills domestic small business firms.
It exploits human resources in global firms.
It leads to unemployment & underemployment in developing countries.
It declines income & standard of living due to unemployment & increases high gap between rich & poor.
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- 2. MEANING A group consists of two or more individuals who come together to achieve a particular objective. They are inter-related & inter-dependent.
- 3. DEFINITION According to Homans, a number of people who communicate face to face with one another over a span of time is regarded as a group. Stephen – the term Group means 2 or more individuals , interacting & interdependent, who have come together to achieve particular objectives is known as human group.
- 4. TYPES OF GROUPS Formal groups Informal groups
- 5. FORMAL GROUP Formal groups are set to carry out some specific task or to meet a required goal. They have specific deadlines. The membership is formal & relations also. There is clearly defined rules & regulations. It may be permanent or temporary.
- 6. TYPES OF FORMAL GROUPS Command group Task group committee
- 7. COMMAND GROUP It consists of a manager & employees who have to report to the manager. It is based on organization’s hierarchy & establishes superior-subordinate relationship. Here membership is based on position of employees as defined in organization’s chart.
- 8. TASK GROUP It is created by employees who work together to complete a particular task. The group is temporary & membership is based on the task assigned & delegation of authority.
- 9. COMMITTEE Committee consists of a group of people officially delegated to perform activities such as – problem solving, investigating, reporting, decision making etc. It consists of advisory authority, secretary & some other members
- 10. INFORMAL GROUP Informal groups are set by members of organization on the basis of social needs of need for affiliation. Members have informal relationship. There is no formal rules & regulations. It is created as people work near one another every day & form friendship.
- 11. TYPES OF INFORMAL GROUPS Friendship group Interest group Reference group Membership group
- 12. FRIENDSHIP GROUP Individuals having common characteristics come together & make a group which is known as friendship group. It is outside of the work activities & it can be based on similar age, same political view, attended the same college etc.
- 13. INTEREST GROUP People come together & act jointly to achieve a common goal or a common interest which is known as interest group.
- 14. REFERENCE GROUP Sometimes people use a group as a basis to take decisions & to form opinions. For many people the family is the most important group. Other reference groups are co-workers, friends & religious organizations.
- 15. MEMBERSHIP GROUP When a person takes membership of a group may be formal/informal is known as membership group. Here each member would be expected to contribute to the group’s well being & would enjoy the benefits arising from the group members.
- 16. STAGES OF GROUP DEVELOPMENT According to Bruce Tuckman group development consists of 5 stages. These are Forming Storming Norming Performing Adjourning
- 17. FORMING STAGE OF GROUP DEVELOPMENT At the primary stage there is anxiety & uncertainty among members. They do not feel comfortable with each other because of certain questions such as – what is the purpose of group, with whom they have to work, how they will work together etc. This stage is complete when members feel as a part of the group.
- 18. STORMING STAGE At this stage conflict arises because members accept the existence of group, but resist the constraints that group imposes on members. Group leader is decided in this stage & tasks are assigned to each & every member properly. This stage is completed with clear hierarchy.
- 19. NORMING STAGE In this stage close relationships develop & the group focuses on mutual understanding. Group members recognize where they fit in & the group agrees on how it will operate. This stage ends with co-operation & common interest.
- 20. PERFORMING STAGE The structure at this point is fully functional & accepted. Group energy has moved from getting to know & understand each other to perform the task at hand. Members’ attention is directed to self-motivation & motivation of others for accomplishment of tasks & achievement of goals.
- 21. ADJOURNING STAGE It is the last stage of group development for temporary groups. In this stage, the group prepares for its closing of the task.
Editor's Notes
- By: Dr. Debajani Palai, Faculty: IMIT, Cuttack, Odisha