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LMA
DIPLOMA OF HIGH PERORMANCE MANAGEMENT

                Rina Giacchi
The Beginning…
 Why am I here

I need skills to be a better manager

 Overwhelming but exciting

High school all over again

•   Hpa’s/win-win/focus.. What the !

•   Oh the homework!
Lessons begin……..
 HPA’s – always had them, never organized

Emails, staff appraisals, calls to clients
 Goals – where there's a will there's way

Expansion of the company, through new employees
Planned and booked trip to Thailand
 Delegation – my new friend!

More time to work on my HPA’s
 Communication – it exists beyond email

Feedback logs, negative and positive feedback
A few more lessons……
 Team development - we are one together

Team leaders and staff work actively together, are
involved together achieve high level of performance,
in turn success

 Engaging and Empowering

Successful managers engage top people to achieve
great outcomes for both themselves and employees

 Change project

Risk Management Policy. We now have a strategy in
place accessible to all staff and clients.
JOHARI
And a few more……
 Role play

taught me to be confident ; to see myself as others
see me
 Online tools

Feed back logs; Imperative and Important cards;
Discussion cards
 S.T.A.R.

Assess the situation/task on hand, take action and
get results
The end is near…
 Transformation

More confident stronger person

 Post course review &Refocus

Never stop learning

Time to reflect

Goals – Employee Handbook
Thank you…………………

 To all my fellow class mates, colleagues and staff
 and

 Mike Cameron (Facilitator)

 Adrian Goldsmith (Coach)

 Adam Stewart (Mentor/Manager)

 Family (too many to mention)

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Graduation Powerpoint Presentation

  • 1. LMA DIPLOMA OF HIGH PERORMANCE MANAGEMENT Rina Giacchi
  • 2. The Beginning…  Why am I here I need skills to be a better manager  Overwhelming but exciting High school all over again • Hpa’s/win-win/focus.. What the ! • Oh the homework!
  • 3.
  • 4. Lessons begin……..  HPA’s – always had them, never organized Emails, staff appraisals, calls to clients  Goals – where there's a will there's way Expansion of the company, through new employees Planned and booked trip to Thailand  Delegation – my new friend! More time to work on my HPA’s  Communication – it exists beyond email Feedback logs, negative and positive feedback
  • 5.
  • 6. A few more lessons……  Team development - we are one together Team leaders and staff work actively together, are involved together achieve high level of performance, in turn success  Engaging and Empowering Successful managers engage top people to achieve great outcomes for both themselves and employees  Change project Risk Management Policy. We now have a strategy in place accessible to all staff and clients.
  • 8. And a few more……  Role play taught me to be confident ; to see myself as others see me  Online tools Feed back logs; Imperative and Important cards; Discussion cards  S.T.A.R. Assess the situation/task on hand, take action and get results
  • 9.
  • 10. The end is near…  Transformation More confident stronger person  Post course review &Refocus Never stop learning Time to reflect Goals – Employee Handbook
  • 11.
  • 12. Thank you………………… To all my fellow class mates, colleagues and staff and Mike Cameron (Facilitator) Adrian Goldsmith (Coach) Adam Stewart (Mentor/Manager) Family (too many to mention)