A brief overview of my accomplishments over the years in the mortgage banking, mortgage servicing, and financial services world. Seeking to leverage transferable skills and apply them in new arenas.

1. Accomplishments
Managerial, Training and Development, Financial Management, and
Auditing/Process Improvement

2. Managerial Accomplishments
• Extracted a 55% increase in production utilizing the same employees
from Q2 2011 to Q2 2012.
• Doubled closings within 3 months of assuming a supervisory role
• Set high QC standards, which helped maintain a top-tier 4-star
servicer rating in regards to loss mitigation governmental programs
• Successfully managed 1 supervisor and 17 negotiators

3. Training and Development
• Continuously create and update policy and procedure documents, job
aids, and reference guides to create consistency in processes to reach
departmental and organizational goals
• A proponent of continuous training to engage, develop, and retain
employees. As a Loss Mitigation manager, was instrumental in
bringing in representatives from different vendors to give training
classes so my negotiators could have more insight and understanding
into the different components that made up the short sale review
process.
• Created a 100+ page document for reference and training, as well as
numerous job aids

4. Financial Management
• As a Vendor Manager, revised billing parameters to reduce invoices by
an average of $5,000/month
• Performed daily reconciliations of a Payment Clearing account with a
daily balance from $5-10 million
• Reconciled monthly invoices from vendor with an average billing
amount of $100,00/month
• As Loss Mitigation manager, I would not approve a short sale offer
until my negotiators received the highest and best offer from the real
estate agent, while at the same time ensuring that extraneous fees
and costs were reduced or eliminated to obtain the highest net
proceeds possible

5. Auditing/Process Improvement
• Extensive experience in evaluating and critiquing processes, as well as
refuting, researching, and responding to audit findings, repurchase
demands, and indemnification requests from private investors and
large government entities such as the Veteran’s Administration and
the U.S. Housing & Urban Development Department.
• A detail-oriented employee who is constantly reviewing processes
and procedures for improvement

6. Auditing/Process Improvement…cont.
As a Servicing Analyst, I saw that payment return notification letters
(for NSF’s and other return reasons) were being sent to borrowers in an
active bankruptcy status without the requisite bankruptcy disclosure
verbiage. I was able to have approved verbiage added to the
automated letters that same day so that any subsequent letters going
out were in compliance, saving the company from potential litigation.

7. Auditing/Process Improvement…cont.
As a Loss Mitigation manager, I noticed an increase in escalated issues
regarding fees and costs. Right before closing, when the title companies
would send a final HUD to be approved by my negotiators, oftentimes
they would include items that the investor would not have approved
otherwise. I remedied this by making our approval letters more robust,
so that real estate agents and title companies would be clear from the
time of approval on what line items were not approved.

8. Auditing/Process Improvement…cont.
The aforementioned approval letter was made even more robust after
attending a deposition regarding a cancelled short sale; the home had
burned down after the short sale was approved, and the buyers felt
entitled to the insurance funds in order to rebuild the home.
Due to my testimony, we won the case, preventing an almost $600,000
loss to the bank.
In turn, I amended our short sale approval letter further to ensure that
future lawsuits of this nature would be avoided.

9. Thank you so much for reviewing; please feel free to contact me for
further discussion on how I can be of assistance to your organization.
Email: Gordon.J.Akinpelu@gmail.com
Phone: 817-721-1170