Google Voice
 You need Google Voice
 What is Google Voice?
 Features
 Carriers
 Sign Up
 Install Mobile App (iPHone)
This is not a comprehensive guide. It is
heavily flavored in favor of iPhone.
You will learn how to:
set up a Google Voice account with an
existing Gmail account, install a mobile
app for your iPhone smartphone. If you
have a Droid, GTS (Google that ‘stuff’)
Created by Kaley Perkins for NMJMA April
2013 Cohort. All rights reserved.
You need Google Voice:
 You are a business person.
 You want to protect your privacy.
 Your business needs a phone.
 Now you have a personal phone AND a
business phone.
 Don't have two phones and two voicemails.
 Too much management.
 Too much money.
 Get Google Voice.
What is Google Voice?
 GV is an add-on Google feature that lets
you manage multiple phone lines.
 GV syncs voicemails, texts, and emails
and lets you manage them in the
dashboard of you Google account.
 GV is free.
 GV is portable – no new # if you move.
 GV makes all communications mobile.
 GV works with all carriers, Big Guys best.
Features:
 Personalized greeting
 Transcription
 Share voicemails
 Text
 Conference calls
 Select a customized number (all sorts of
fun to play with!)
 Customizable feature
Features: VOICEMAIL
 consolidates your voicemail
 transcribes voicemail to searchable text
 transcribed voicemail is texted and
emailed
 you don't have to listen to your voicemails
– you can read them
 configure this to suit you
Features: TEXTS
 Send texts from any number
 Send texts from Gmail or mobile
 Receive texts for all your numbers
 Receive texts as texts and Gmail
 Text & emails are word searchable in
Gmail
Features: TEXT (con’t)
 Not supported
 MMS
 International texts
Features: CALLING
 Call clients from email or mobile phone.
 Control the number your customer sees.
 Record calls, not yet reliable for phone
interviews
 Check applicable privacy laws
Carriers
 Verizon
 Sprint
 AT&T
 Virgin (full of friction according to forums)
 T-Mobile (call forwarding buggy
according to forums)
Challenges
 Many choices for configuring – can
overwhelm.
 Porting phone numbers,
 Many preferences, many decisions.
 Call forwarding is buggy on smaller
networks (Sprint smoothest)
 To use via mobile phone, additional
iPhone App or Droid App must be
downloaded and configured.
SignUp: Agree to Terms
Signup: New Number
Signup: Add Forward #
Signup: Select Your New #
Signup: Which Do You Like?
Signup: Manage Cell, GV
Signup: Congrats! Your’re In
Signup: First Message
Installing Mobile App (iPhone)
 (I don’t have a Droid phone.)
 There are a couple of different apps.
 Check reviews (read reviews vs. trusting star
rating: three ratings at a five and 1000 at a
three and a half can be the difference
between someone’s friends rating a brand
new, untested app and genuine field testing )
 Look for later versions, they have been tested.
But don’t trust them automatically: some
updates can break what didn’t need fixing!
1. Finding the App
2. Installing the App
Type in your Apple ID Password
3. Installing the App
See the dark box to the right of the ‘e’? It’s loading.
4. Move the Icon
Touch and hold the icon until it starts blinking and an ‘X’ appears
5. Icon Next to Phone
If you like, drag the icon down so that it is next to your phone.
6. Launch App
Enter your Gmail email address and password.
6. Can App Use Your Location?
Do you want App to use your location?
7. Can App Send Push Notifications?
Do you want App to send you push notifications?
8. Welcome Screen w/ features
App integrates Mo+ and Google Voice with each other and with Email
9. Notify Contact List of New #?
I say no: this is business phone; keep them separate.
10. Congratulations: Ready to Use
More preferences for sure, but now we can use mobile App.
11. The Main Navigation Screen
Let’s make a call using the key pad. Touch the Keypad icon.
12. Let’s Call Someone
Dial some numbers. How about local pizza delivery?
13. It’s Dialing…
14. It’s Dialing…
Sister is at work. Hang up so we don’t bug her.
15. Let’s text someone
Back to main navigation screen. Click ‘Messaging’
16. Text Shows Up in Email
Sent text from new GV # to existing cell phone #. Text hit
existing Gmail account and correct text account.

Google voice

  • 1.
    Google Voice  Youneed Google Voice  What is Google Voice?  Features  Carriers  Sign Up  Install Mobile App (iPHone) This is not a comprehensive guide. It is heavily flavored in favor of iPhone. You will learn how to: set up a Google Voice account with an existing Gmail account, install a mobile app for your iPhone smartphone. If you have a Droid, GTS (Google that ‘stuff’) Created by Kaley Perkins for NMJMA April 2013 Cohort. All rights reserved.
  • 2.
    You need GoogleVoice:  You are a business person.  You want to protect your privacy.  Your business needs a phone.  Now you have a personal phone AND a business phone.  Don't have two phones and two voicemails.  Too much management.  Too much money.  Get Google Voice.
  • 3.
    What is GoogleVoice?  GV is an add-on Google feature that lets you manage multiple phone lines.  GV syncs voicemails, texts, and emails and lets you manage them in the dashboard of you Google account.  GV is free.  GV is portable – no new # if you move.  GV makes all communications mobile.  GV works with all carriers, Big Guys best.
  • 4.
    Features:  Personalized greeting Transcription  Share voicemails  Text  Conference calls  Select a customized number (all sorts of fun to play with!)  Customizable feature
  • 5.
    Features: VOICEMAIL  consolidatesyour voicemail  transcribes voicemail to searchable text  transcribed voicemail is texted and emailed  you don't have to listen to your voicemails – you can read them  configure this to suit you
  • 6.
    Features: TEXTS  Sendtexts from any number  Send texts from Gmail or mobile  Receive texts for all your numbers  Receive texts as texts and Gmail  Text & emails are word searchable in Gmail
  • 7.
    Features: TEXT (con’t) Not supported  MMS  International texts
  • 8.
    Features: CALLING  Callclients from email or mobile phone.  Control the number your customer sees.  Record calls, not yet reliable for phone interviews  Check applicable privacy laws
  • 9.
    Carriers  Verizon  Sprint AT&T  Virgin (full of friction according to forums)  T-Mobile (call forwarding buggy according to forums)
  • 10.
    Challenges  Many choicesfor configuring – can overwhelm.  Porting phone numbers,  Many preferences, many decisions.  Call forwarding is buggy on smaller networks (Sprint smoothest)  To use via mobile phone, additional iPhone App or Droid App must be downloaded and configured.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
    Installing Mobile App(iPhone)  (I don’t have a Droid phone.)  There are a couple of different apps.  Check reviews (read reviews vs. trusting star rating: three ratings at a five and 1000 at a three and a half can be the difference between someone’s friends rating a brand new, untested app and genuine field testing )  Look for later versions, they have been tested. But don’t trust them automatically: some updates can break what didn’t need fixing!
  • 20.
  • 21.
    2. Installing theApp Type in your Apple ID Password
  • 22.
    3. Installing theApp See the dark box to the right of the ‘e’? It’s loading.
  • 23.
    4. Move theIcon Touch and hold the icon until it starts blinking and an ‘X’ appears
  • 24.
    5. Icon Nextto Phone If you like, drag the icon down so that it is next to your phone.
  • 25.
    6. Launch App Enteryour Gmail email address and password.
  • 26.
    6. Can AppUse Your Location? Do you want App to use your location?
  • 27.
    7. Can AppSend Push Notifications? Do you want App to send you push notifications?
  • 28.
    8. Welcome Screenw/ features App integrates Mo+ and Google Voice with each other and with Email
  • 29.
    9. Notify ContactList of New #? I say no: this is business phone; keep them separate.
  • 30.
    10. Congratulations: Readyto Use More preferences for sure, but now we can use mobile App.
  • 31.
    11. The MainNavigation Screen Let’s make a call using the key pad. Touch the Keypad icon.
  • 32.
    12. Let’s CallSomeone Dial some numbers. How about local pizza delivery?
  • 33.
  • 34.
    14. It’s Dialing… Sisteris at work. Hang up so we don’t bug her.
  • 35.
    15. Let’s textsomeone Back to main navigation screen. Click ‘Messaging’
  • 36.
    16. Text ShowsUp in Email Sent text from new GV # to existing cell phone #. Text hit existing Gmail account and correct text account.