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Google+ Profiles for Investor                                    
Relations
How to use Google’s primary Social Network in your IR Strategy
Should a public company use Google+?




Absolutely. For dozens of reasons. We’ll explain…
Should a public company use Google+?

 Google+ has a highly male-dominant audience

 IR professionals seem to have dismissed Google+
   Profiles as being effective IR tools

 That’s an advantage for anyone who does

 Largely because it’s thought that you can’t use
   Google+ Profiles as a business

 But that’s not technically true
Google Products and Gmail Addresses




How do Gmail Addresses affect Google+ Profiles?
Google Products and Gmail Addresses

 Google requires you to create a Gmail account to
   use products like YouTube and Analytics

 YouTube accounts are NOT broken down into
   Personal and Business

 If they want to use YouTube, Businesses have no
   choice but to create a Gmail account

 If your business has a Gmail account, it also has a
   Google+ profile…
Legitimacy of Google+ Profiles



According to the Terms and Conditions - Is using a
Google+ Profile as a business “OK”?
Google+ Terms of Use

 11. Do not use our products to impersonate

 12. To help fight spam and prevent fake profiles, use
   the name your friends, family or co-workers usually
   call you. E.g. if your full legal name is Charles Jones
   Jr. but you normally use Chuck Jones or Junior Jones,
   either of those would be acceptable

 Thank goodness, neither of these eliminates the
   use of Google+ Profiles by businesses…
11. Impersonation

 Google+ prevents you from “Impersonating”

 Being deliberately deceptive in Social Media is just
   about the worst thing you could do anyway

 The workaround here is to share a Google+ Profile
   between multiple people

 This eliminates any suggestion of impersonating
   another individual or of deceiving anyone
12. User Profile Names

 Use a naming convention that makes plainly clear
   that the Google+ Profile is managed by multiple
   people at the company

 Genericize the User Profile Name enough to be
   accepted according to the terms of use

 Put your Company Name in there somewhere

 E.g. “Jamie [Your Company]”
Branding Your Google+ Profile



When creating your Google+ Profile, what information
should you include?
User Profile Name Example
Using a Disclaimer

 Because you don’t want to be accused of
   impersonation, a disclaimer is mandatory

 Disclaimers should make it clear that the Google+
   Profile is shared by your IR Department.

 E.g. "Usually I'm a member of the Investor Relations
   Dept but on a given day, I could be anyone at IR
   Smartt Inc. I exist to allow simpler, and more
   effective communication between stakeholders and
   our company."
Example of a Disclaimer
Branding Profile Header

 Include an image from your website

 Use the main tagline in your company’s branding

 Add stock ticker info
Engaging with your Google+ Profile



   Now that you’ve create it, how should you use your
   Google+ Profile in your IR strategy?
Uploading Contacts

 The fastest way to your Google+ connections with
   the minimum of fuss

 Allows you to find existing shareholders in Google+

 Grab a .csv file of all your company contacts and
   upload them using the Google+ function

 Add them to a circle called “Stakeholders”
Example of Uploading Contacts
Content Searches

 Search for and save keyword for future use

 Find current content, discussion and even other
   Google+ users based on your keywords

 Allows you to monitor industry sentiment

 Searches are a function that is far less effect as a
   Google+ Page
Example of Content Searches
Creating Google+ Circles

 Start with the searches that you’ve saved in the
   previous step

 Group the people that you follow by the role they
   have at their company

 Don’t over-categorize, try to limit your Google+
   Circles to < 12
Examples of Google+ Circles
Content Sharing

 Always attribute the content you share

 Adding a + before a User Name will share your
   content directly with another user

 This provides more visibility than blending in to
   their regular stream

 Another advantage of using a Profile Vs a Page
Examples of Content Sharing
Linking with Klout

 Klout is the most effective way to measure user
   sentiment within Google+

 Klout only allows you to link a Google+ Profile, as
   yet you can’t link a Page

 Google+ is not on par with Facebook and Twitter as
   an influencer of Klout
Example of Klout Linking
Questions?

 For more information on these and other ways for
   your Public Company to use Google+ Profiles in
   your Social Media strategy, contact IR Smartt
   directly using:

 Email: get @ irsmartt.com

 Website: http://irsmartt.com

 Blog: irsmartt.com/news

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Google+ Profiles for Investor Relations

  • 1. Google+ Profiles for Investor  Relations How to use Google’s primary Social Network in your IR Strategy
  • 2. Should a public company use Google+? Absolutely. For dozens of reasons. We’ll explain…
  • 3. Should a public company use Google+?  Google+ has a highly male-dominant audience  IR professionals seem to have dismissed Google+ Profiles as being effective IR tools  That’s an advantage for anyone who does  Largely because it’s thought that you can’t use Google+ Profiles as a business  But that’s not technically true
  • 4. Google Products and Gmail Addresses How do Gmail Addresses affect Google+ Profiles?
  • 5. Google Products and Gmail Addresses  Google requires you to create a Gmail account to use products like YouTube and Analytics  YouTube accounts are NOT broken down into Personal and Business  If they want to use YouTube, Businesses have no choice but to create a Gmail account  If your business has a Gmail account, it also has a Google+ profile…
  • 6. Legitimacy of Google+ Profiles According to the Terms and Conditions - Is using a Google+ Profile as a business “OK”?
  • 7. Google+ Terms of Use  11. Do not use our products to impersonate  12. To help fight spam and prevent fake profiles, use the name your friends, family or co-workers usually call you. E.g. if your full legal name is Charles Jones Jr. but you normally use Chuck Jones or Junior Jones, either of those would be acceptable  Thank goodness, neither of these eliminates the use of Google+ Profiles by businesses…
  • 8. 11. Impersonation  Google+ prevents you from “Impersonating”  Being deliberately deceptive in Social Media is just about the worst thing you could do anyway  The workaround here is to share a Google+ Profile between multiple people  This eliminates any suggestion of impersonating another individual or of deceiving anyone
  • 9. 12. User Profile Names  Use a naming convention that makes plainly clear that the Google+ Profile is managed by multiple people at the company  Genericize the User Profile Name enough to be accepted according to the terms of use  Put your Company Name in there somewhere  E.g. “Jamie [Your Company]”
  • 10. Branding Your Google+ Profile When creating your Google+ Profile, what information should you include?
  • 11. User Profile Name Example
  • 12. Using a Disclaimer  Because you don’t want to be accused of impersonation, a disclaimer is mandatory  Disclaimers should make it clear that the Google+ Profile is shared by your IR Department.  E.g. "Usually I'm a member of the Investor Relations Dept but on a given day, I could be anyone at IR Smartt Inc. I exist to allow simpler, and more effective communication between stakeholders and our company."
  • 13. Example of a Disclaimer
  • 14. Branding Profile Header  Include an image from your website  Use the main tagline in your company’s branding  Add stock ticker info
  • 15. Engaging with your Google+ Profile Now that you’ve create it, how should you use your Google+ Profile in your IR strategy?
  • 16. Uploading Contacts  The fastest way to your Google+ connections with the minimum of fuss  Allows you to find existing shareholders in Google+  Grab a .csv file of all your company contacts and upload them using the Google+ function  Add them to a circle called “Stakeholders”
  • 18. Content Searches  Search for and save keyword for future use  Find current content, discussion and even other Google+ users based on your keywords  Allows you to monitor industry sentiment  Searches are a function that is far less effect as a Google+ Page
  • 19. Example of Content Searches
  • 20. Creating Google+ Circles  Start with the searches that you’ve saved in the previous step  Group the people that you follow by the role they have at their company  Don’t over-categorize, try to limit your Google+ Circles to < 12
  • 22. Content Sharing  Always attribute the content you share  Adding a + before a User Name will share your content directly with another user  This provides more visibility than blending in to their regular stream  Another advantage of using a Profile Vs a Page
  • 24. Linking with Klout  Klout is the most effective way to measure user sentiment within Google+  Klout only allows you to link a Google+ Profile, as yet you can’t link a Page  Google+ is not on par with Facebook and Twitter as an influencer of Klout
  • 25. Example of Klout Linking
  • 26. Questions?  For more information on these and other ways for your Public Company to use Google+ Profiles in your Social Media strategy, contact IR Smartt directly using:  Email: get @ irsmartt.com  Website: http://irsmartt.com  Blog: irsmartt.com/news